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FixCarNow West LA

(310) 879-5517
99 Verified Reviews
info@fixcarnow.com

HOURS
08:00
17:00
http://purl.org/goodrelations/v1#Sunday
08:00
17:00
http://purl.org/goodrelations/v1#Monday
08:00
17:00
http://purl.org/goodrelations/v1#Tuesday
08:00
17:00
http://purl.org/goodrelations/v1#Wednesday
08:00
17:00
http://purl.org/goodrelations/v1#Thursday
08:00
17:00
http://purl.org/goodrelations/v1#Friday
08:00
17:00
http://purl.org/goodrelations/v1#Saturday
Su-S
8:00am to 5:00pm

ADDRESS

3405 Motor Ave
Los Angeles, CA 90034 USA

AUTO REPAIR EXPERIENCE

  • Chance Brown - Ceo, Owner
  • Established 1988
  • 5 Auto Repair Mechanics on Staff
  • 2 ASE Certified Auto Technicians
  • 125 Years of Car Repair Experience

FixCarNow West LA Reviews

OVERALL RATING

99 Verified Reviews
5 stars
(72)
4 stars
(20)
3 stars
(3)
2 stars
(1)
1 star
(3)
by - Verified Customer August 09, 2017

Chase was amazing to deal with. Fair and direct. Definitely recommending friends and coming back.

by - Verified Customer August 07, 2017

very happy

by - Verified Customer August 05, 2017

I am basically satisfied with the service. They fixed most of the problems with the car. The problem was there was a tire pressure message even after they changed the tire and it was not fixed until I brought it into the dealer to have the permaplate installed a few days later.

by - Verified Customer August 04, 2017

It was great, only problem was that I requested an email receipt which I didn't receive...

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by - Verified Customer August 02, 2017

I was overcharged for unnecessary work, and the initial problem was not fixed properly. I returned to a couple of hours later to complain that my AC was blowing hot air, which had not happened before the repair. By the time they looked at it AC worked fine. Driving two days later, the AC ran hot, temperature gauge rose rapidly, something blew, I immediately pulled over, and my engine died. Luckily, I was able to pull over safely, and no one was hurt. $350 tow home at night with my children. I had it towed to them, and they told me that the AC running hot is the first sign the thermostat's broken, which caused pressure on the valve. They are not taking any responsibility. I paid $1250 for initial 'repairs', and they told me engine is $3500-4,000. I have to scrap the car!

by - Verified Customer August 02, 2017

Car came back with small greasy brown marks at the tail end- difficult to wipe off. Please keep an eye out to refrain from this. When I turned the car on the radio was blasted high, please keep it at a low level it surprised me. Otherwise, good work on my car.

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by - Verified Customer July 28, 2017

Good work done quickly at the right price.

by - Verified Customer July 25, 2017

I have always found FixCarNow West LA to be a good choice. Honest and fast. That's what I want in a garage.

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by - Verified Customer July 25, 2017

The shop is simply excellent!!!

by - Verified Customer July 25, 2017

Satisfied.

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by - Verified Customer July 24, 2017

I like this shop because I trust them with my car. I highly recommend them.

by - Verified Customer July 22, 2017

Straight forward, honest, gets the job done, and very fair prices.

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by - Verified Customer July 21, 2017

Excellent service. I always love coming here!

by - Verified Customer July 21, 2017

I feel that they are very honest.

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by - Verified Customer July 21, 2017

Everyone at FixCarNow West LA has been great -- highly recommended!

by - Verified Customer July 21, 2017

Jimmy was very condescending when I explained that I needed a new master cylinder. He treated me like I had no idea what I was talking about then called to tell me that I did in fact need a new master cylinder. He assured me that my wiring issue was fixed and that I would not need to worry about them. The issue returned within a week and I had to return. The issue has returned yet again within two days of leaving the shop but is now fixed thanks to a skilled mechanic in my area. I called FixCarNow back to see if they would honor a refund due to the poor workmanship but I have my doubts seeing as the man on the other line didn't even ask for my phone number. This experience was extremely negative and inconvenient. I hope that Jimmy learns something about business and customer service from all of this.

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by - Verified Customer July 20, 2017

Good experience, happy with service, and definitely would return.

by - Verified Customer July 19, 2017

Chance and Jim both assisted and advised me as to maintaining the priorities after bringing in a car that had sat and not been started for 4 years. They got me up and running amazingly fine in less than a day.

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by - Verified Customer July 17, 2017

I have an older car that needs some kind of work every six months or so. I bring it to this shop because they don't try to add unnecessary repairs or services.

by - Verified Customer July 14, 2017

Good service.

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by - Verified Customer July 14, 2017

Jimmy is always so helpful and patient. The great service is why I keep coming back. Thank you.

by - Verified Customer July 13, 2017

The shop treated me fairly and with total class. Thanks for a great experience.

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by - Verified Customer July 13, 2017

I love this place. They are always super helpful and I never feel like they are trying to upsell or overcharge me.

by - Verified Customer July 12, 2017

I'm always happy with the service. I've recommended friends who have also been happy.

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by - Verified Customer July 11, 2017

Thomas is 5 star!

by - Verified Customer July 08, 2017

FixCarNow West LA patched my flat tire.

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by - Verified Customer July 06, 2017

It turned out that the NEW tires needed to be rebalanced. No big deal. Just glad the recheck didn't turn up.

by - Verified Customer July 06, 2017

I even moved farther away and still come to these guys - thank you for being honest and reliable!!!!

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by - Verified Customer July 05, 2017

Work on my replicar was done and it was done in a timely fashion.

by - Verified Customer July 02, 2017

Great service at great speed.

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by - Verified Customer July 02, 2017

Great owners and explained the issue and showed me where to leak was coming from. Great staff and customer relation.

by - Verified Customer June 29, 2017

I will be back! The folks were great as was the customer service.

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by - Verified Customer June 29, 2017

Well run business -- they aim to please!

by - Verified Customer June 29, 2017

Safe, secure, excellent.

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by - Verified Customer June 23, 2017

It was good.

by - Verified Customer June 22, 2017

I've always had a good experience with FixCarNow West LA and I feel like they are the one place I can bring my vehicles to fix any type of problem.

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by - Verified Customer June 21, 2017

Excellent job with a quick turn around time. I would come back to repair my car again in the future if needed.

by - Verified Customer March 29, 2017

Great experience. I would recommend.

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by - Verified Customer March 29, 2017

Great shop!

by - Verified Customer March 29, 2017

Absolutely the best car repair/service!

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by - Verified Customer March 28, 2017

Excellent customer service!!!

by - Verified Customer March 27, 2017

great work.

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by - Verified Customer March 25, 2017

I just had to call them for any info, had they bothered to call when they said they would I'd be perfectly happy with the service.

by - Verified Customer March 25, 2017

Great all around -- love that you're open on Sundays. The car was ready very fast. Work was explained very carefully.

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by - Verified Customer March 23, 2017

Wonderful!

by - Verified Customer March 23, 2017

I really like FixCarNow. Plus they are open on Sundays.

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by - Verified Customer March 22, 2017

Thanks guys! Will be leaving you a positive Yelp review shortly.

by - Verified Customer March 20, 2017

I love coming to this place. They are awesome and do an A+ job when fixing my car.

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by - Verified Customer March 20, 2017

Everyone at the shop was great- and made sure I knew what was going on at each step of the process. Would definitely recommend to others! Great work!

by - Verified Customer March 20, 2017

Service was fantastic! Thank you!

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by - Verified Customer March 18, 2017

Very friendly and professional. My first option for car repairs.

by - Verified Customer March 17, 2017

Great service!

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by - Verified Customer March 17, 2017

FixCarNow is an excellent shop for all your repair needs. I enjoy the environment and the peace of mind knowing that my car is safe and I can borrow a loaner car if needed. I work in Encino, I live in Downtown Los Angeles, and I travel to West LA to make sure that my car is taken care of properly. FixCarNow is awesome.

by - Verified Customer March 16, 2017

This has become my go-to place on the Westside for my car repairs and maintenance.

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by - Verified Customer March 14, 2017

Great service every time.

by - Verified Customer March 13, 2017

great service and super fast!

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by - Verified Customer March 12, 2017

This is the best car repair shop in Los Angeles. I trust the two owners as well as their staff.

by - Verified Customer March 11, 2017

The staff was informative. The car was fixed on time and at a fair price. This will be my go-to place.

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by - Verified Customer March 10, 2017

I'm very grateful to have a honest and competent auto shop in my neighborhood. Feeling blessed.

by - Verified Customer March 09, 2017

Jimmy and his team are the best. Their genuine approach allows for trust when something needs repair. Jimmy prioritized on maintenance so to help my budget while still keeping me safe in my Jeep.

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by - Verified Customer March 08, 2017

I will definitely bring my car back in the future.

by - Verified Customer March 07, 2017

These guys are great. They tell it like it is and give a fair price.

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by - Verified Customer March 07, 2017

these are the best mechanics i have ever had. i feel fortunate to have found them.

by - Verified Customer March 07, 2017

Honest.

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by - Verified Customer April 24, 2014

Prompt and knowledgeable.

by - Verified Customer April 23, 2014

Honest business practices, quality work. I feel confident returning to them for any repairs and maintenance.

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by April 23, 2014

Always dependable service and speed.

by - Verified Customer April 22, 2014

They are trustworthy and the best shop that we know, there're great and honest.

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by - Verified Customer April 21, 2014

Accurate, quick, honest.

by - Verified Customer April 21, 2014

Honest price, quick turn around, great quality and friendly service.

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by - Verified Customer April 11, 2014

They were very friendly, able to take me without an appointment, and seemed knowledgeable and fairly priced.

by - Verified Customer April 08, 2014

Friendly fast honest service.

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by - Verified Customer April 04, 2014

Reasonable prices. great customer service.

by - Verified Customer April 03, 2014

Professional and did a great job.

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by - Verified Customer April 02, 2014

I was given great repair & service for my car/truck.

by - Verified Customer March 31, 2014

Great customer service and honest advice.

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by - Verified Customer March 29, 2014

I have had to return to fix car now several times to have repairs redone because they were done improperly the first time. Jobs are regularly outsourced to less-knowledgeable staff and done poorly. Management has decent customer service but customer service means nothing if the work is poor quality.

by - Verified Customer March 29, 2014

Very nice, knowledgeable and professional service. Everything is explained with cost quote upfront so no surprises. Loaner cars available.

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by - Verified Customer March 29, 2014

Fair, fast, accurate

by March 28, 2014

They kick butt.

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by - Verified Customer March 26, 2014

Good quick service.

by - Verified Customer March 24, 2014

They're the best.

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by March 23, 2014

The service was fast enough, but I didn't feel that my preferences were listened to by staff. I wanted a regular oil change not the recommended synthetic version. I know the synthetic is recommended and choosing regular would void my warranty (which was already expired anyway) and appreciated that the staff explained that to me, but I felt like they could've been a little quicker to accept my decision. Also, I noticed after leaving that they smudged the interior of my car (which is light grey) in the door frame. That will affect the resale value, unfortunately.

by - Verified Customer March 21, 2014

Friendly and prompt customer service. They provided a detailed report of future repairs I would need to do but didn't push me to do anything at my visit.

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by - Verified Customer March 20, 2014

They were super receptive, helped fix it fast and were up front about the price.

by - Verified Customer March 16, 2014

Excellent service and very good customer service.

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by - Verified Customer March 16, 2014

The most honest, courteous people to deal with.

by - Verified Customer March 15, 2014

The guys working there were nice, the shop was clean and the price I was quoted included labor, so I wasn't hit with any unexpected charges.

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by - Verified Customer March 07, 2014

Terrific service.

by - Verified Customer March 06, 2014

Great service.

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by - Verified Customer March 04, 2014

Excellent service and they even provided a loaner car. I felt repair was expensive however.

8 verified customers did not leave comments but provided these ratings:
by Stewart, Bradley, Brian, Laurie, Laquita
by Garyand 1 other verified reviewer
by Laura

RepairPal Scorecard
95
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
24
month
Local
warranty
TECHNICAL ABILITY
95
TOOLS & EQUIPMENT
97
CUSTOMER SERVICE
95
CUSTOMER AMENITIES
98

Our certification team found Fixcarnow to be a small chain of repair facilities in the Los Angeles area. Here at the Hope Street location, they have a good mix of ASE Certifications and experience. This team has shown a commitment to on going training, attending some of the most up to date professional automotive classes available to independent shops. Our Certified shops are equipped with some of the best automotive tools and computer diagnostic equipment available and Fixcarnow has made this investment, to ensure they are able to make professional repairs to your late model vehicles. All work is backed with a 24 month 24000 miles warranty. this certified shop offers Saturday and Sunday business hours as well as a shuttle service and wireless internet for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Collision Repair & Paint
  • Diagnosis
  • Hybrid/Electric
  • Mobile Repair
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
  • Windshield/Glass
+ More

AMENITIES

  • Car Delivery
  • Car Pickup/Dropoff
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Heated Waiting Room
  • Loaner Car
  • Open Saturday
  • Open Weekends
  • Rental Car
  • Se Habla Espanol
  • Service Guarantee
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet
+ More

MESSAGE FROM THE SHOP

We have been in business for over 22 years. We offer a 2 year warranty on all repairs. Free loaner cars are available to our customers. We offer free shuttle service to and from your location. We service all cars and we provide all services. Brakes, tune-ups, Collision repair, Paint, Body, 30k, 60k, 90k, radiators, alternators, starters, check engine lights, mufflers, smog checks, timing belts, water pumps, fan belts, coolants leaks, rack & pinion, shocks, struts, new tires, tire repair, alignments, suspension, transmission replacement, engine replacement, oil changes, transmission fluid flushes, coolant fluid flushes, front drive axles, batteries, major/minor body repair. "it couldn't be easier.

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More
Questions Answered by FixCarNow West LA
do i need to change the transmission filte...
Yes, change the filter and flush it also. After this service it should be fine to only flush the trans fluid as long as you proform the service regularly.
do i have to use ac-delco spark plugs? bec...
Yes, we use AC Delco plugs at your request. The best way to improve gas mileage is to keep your oil clean, change your air filter, keep your tire pressure at the proper PSI. Also not a bad idea to change fuel filter every 30,000 miles.

Chance Brown Owner
Fixcarnow Inc, 3405 Motor Ave, LA, 90034
310-558-9097

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