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Finsanto Automotive

(210) 361-6006
42 Verified Reviews
CONTACT@FINSANTO.COM

HOURS
07:30
19:00
http://purl.org/goodrelations/v1#Monday
07:30
19:00
http://purl.org/goodrelations/v1#Tuesday
07:30
19:00
http://purl.org/goodrelations/v1#Wednesday
07:30
19:00
http://purl.org/goodrelations/v1#Thursday
07:30
19:00
http://purl.org/goodrelations/v1#Friday
08:00
17:00
http://purl.org/goodrelations/v1#Saturday
Su
Closed
M-F
7:30am to 7:00pm
S
8:00am to 5:00pm

ADDRESS

9354 Bandera Rd
San Antonio, TX 78250 USA

AUTO REPAIR EXPERIENCE

  • Wayne Davis, Manager
  • Established 2008
  • 3 Auto Repair Mechanics on Staff
  • 1 ASE Certified Auto Technician
  • 88 Years of Car Repair Experience

Finsanto Automotive Reviews

OVERALL RATING

42 Verified Reviews
5 stars
(23)
4 stars
(8)
3 stars
(1)
2 stars
(3)
1 star
(7)
by - Verified Customer July 14, 2017

I was treated very well. Your tech forgot to rotate my tires though. No big deal. Wayne and Cody got it done. Thanks.

by - Verified Customer July 14, 2017

Professional, friendly, knowledgeable and quick.

by - Verified Customer July 14, 2017

Very quick and friendly.

by - Verified Customer July 12, 2017

All staff was very professional, courteous, attentive, answered all my questions, and made suggestions due to our upcoming 3,000 mile drive from San Antonio Texas to Seattle, Washington State. They did give a frequent customer discount, and I am confident that our upcoming drive will be hassle free. I also surprised my husband by attending to the chore while he in WA. The gentlemen took very good care of my needs and, as the Kia is my car, they listened to my description of the car's symptoms which I am attuned to it sounds; and due to 7 back-to-back surgeries, I have been unable to drive for roughly 2 years. The car sounded like it was gasping for breath when I hit 50+ mph, as I did with a trachea in my neck for 1 1/2 years. THEY WERE AWESOME!!!

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by - Verified Customer July 11, 2017

Honest shop. Kept communicating constantly no surprises. Treat customers with respect.

by - Verified Customer July 10, 2017

Quick and easy!

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by - Verified Customer July 07, 2017

The work was done properly, but the communications from Finsanto was poor. I had to call them each time to get the status of my vehicle, which they had for several days. It was an electrical problem that impacted the air conditioner, so it may have been difficult to find.

by - Verified Customer July 06, 2017

I went there to get my truck inspected. They told me that my emergency brake wasn't holding and that is was because of leaking differential seals. The said that it would be 780.00 to fix it. The next day I took it to my regular mechanic and he fixed it for 336.00. There is no justification for that kind of difference. I feel like they were just trying to "stick it to me ". I would never do business there again.

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by - Verified Customer July 04, 2017

Quick, helpful, cheaper than the estimate. Explained everything.

by - Verified Customer June 29, 2017

Very friendly, professional and had a very short wait.

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by - Verified Customer June 28, 2017

Very knowledgeable and concerned with the care of the vehicle.

by - Verified Customer June 27, 2017

Friendly, helpful, professional.

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by - Verified Customer June 27, 2017

Everyone was very helpful with the problems I was having with my car.

by - Verified Customer June 27, 2017

Great customer service.

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by - Verified Customer June 26, 2017

Misleading sale. My car ended up being more expensive. Then said I'd get an estimate for a needed repair and never got it.

by - Verified Customer June 23, 2017

I've been bringing my vehicles to Finsanto for several years.The service writers are very knowledgeable and will explain everything clearly before the repairs are authorized. There is communication throughout the entire repair process keeping me informed about things that are discovered along the way and the urgency of them.

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by - Verified Customer June 22, 2017

I'm disappointed. 2 weeks ago I spent 2800$ on repairs to stop my car from misfiring. Then, it starts acting up again. I bring it back. Now, they want to replace all four fuel injectors and manifold! I TOLD them it was the injectors from the start. "no no it just needs a CO2 FLUSH, and blah blah blah." What really hurt was the fact that they had to take the manifold off to blow the carbon2 out, why not inspect the cylinders from the get go!? You're already there, just double check. And what kills me above all, is the fact that I spend all my savings (nearly $3000) for the first repair, and they won't even work with me on the second repair of $1400. I'm hurt. Boo Finsanto.

by - Verified Customer June 21, 2017

The staff was very friendly and helpful. I love that they send the detailed emails with pictures included! They really take the time to care for your vehicle properly. When they noticed that my power steering fluid was low, they were very up front with me about the fact that if there was something wrong, it would still be covered under my warranty. I can appreciate a shop that is more concerned with the well being of my car than making a dollar off of me. I would highly recommend this place!

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by - Verified Customer June 15, 2017

Good service.

by - Verified Customer June 15, 2017

Gabe and Wayne were absolutely fantastic. Couldn't have asked for better service!

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by - Verified Customer June 11, 2017

Welcomed and helped me as soon as I walked in.

by - Verified Customer June 09, 2017

I only had my Texas state inspection done; however service was fast, efficient, and employees were very nice.

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by - Verified Customer June 06, 2017

My truck was towed to shop on Tuesday. Manager, Andre called me on Saturday to obtain authorization to proceed with work as extended warranty would not cover all costs. My husband could've done this repair but since it was in the shop already, I asked when I'd get it back and he advised: "Oh, for sure this afternoon." At 4:30 I called the shop as I hadn't heard from anyone and was told that my truck would not be ready until Monday and that Andre should never have told me different. I didn't get my truck on Monday but on Tuesday instead. Lots of miscommunications, no ownership when Wayne got sick and was out of the office...which is why I believe our truck sat in your shop for days. Horrible experience and no faith in their techs nor management.

by - Verified Customer June 05, 2017

I think they were terrible.

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by - Verified Customer June 02, 2017

A miscommunication resulted in more work being done than I had planned. I was given a discount, but it put me in a financial bind because I'm on a very fixed budget. However, I will return for further repairs - just not all at one time.

by - Verified Customer June 02, 2017

Excellent service and price. they are very professional.

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by - Verified Customer June 01, 2017

As always very good.

by - Verified Customer May 29, 2017

Everyone at Aet's was extremely professional and helpful. Communication was outstanding. The daily text updates and follow up from Steve Wagner kept me informed and satisfied.

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by - Verified Customer May 28, 2017

They explained everything thoroughly and were quick enough. Not too Cheap but not the dealer's high price. Reasonable & trustable auto care.

by - Verified Customer May 24, 2017

Good service and right diagnostic and repair well done.

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by - Verified Customer May 21, 2017

Great job.

by - Verified Customer May 18, 2017

Missed Frank. He was always a friendly, knowledgeable person to do business with.

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by - Verified Customer May 16, 2017

I had a front end alignment performed on my car. The caster wasn't corrected because the technician noted that caster was not adjustable on my car. Caster is adjustable on my car so I had it corrected at another shop. After explaining to the guy up front that caster is adjustable on my car, he told me I could schedule to come back another day to have it corrected for free. He wrote why on my receipt and signed it so that if he wasn't there, someone else would know it was approved. I don't have the time to be running in and out of this place for a simple front end alignment nor did I have much confidence in their abilities after the initial alignment so paid for a second alignment elsewhere.

by - Verified Customer May 15, 2017

Very satisfied- you can be sure this will be the place I'll go when in need of service for my SUV--

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by - Verified Customer May 12, 2017

Great service and price they were very detailed on what kind of work my car had and any maintained recommended for it.

by - Verified Customer May 12, 2017

This is our go to shop.

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by - Verified Customer May 11, 2017

I appreciated how Andre listened to my needs and went out of his way to try and accommodate them.

by - Verified Customer May 10, 2017

I would not recommend this shop to anyone. My car came out with more fender damage then what I originally went in with. Didn't even get an apology. They said they couldn't by liable for [something they clearly did to my car]...

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RepairPal Scorecard
91
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
24
month
Local
warranty
TECHNICAL ABILITY
90
TOOLS & EQUIPMENT
97
CUSTOMER SERVICE
88
CUSTOMER AMENITIES
97

Finsanto Automotive was established in 2008 and has been providing the local community with quality automotive repair ever since. This RepairPal Certified shop features an experienced team led by an ASE certified Master Technician. Repairs performed here can range from minor and major mechanical repairs, to check engine light and computer diagnosis and repairs to tires and wheel alignment, to state safety inspections, as well as your scheduled maintenance needs. All this work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as “knowledgeable”, “professional”, "friendly", “helpful”, and “fantastic”. A local shuttle service, rental cars, early bird drop off, Saturday business hours, and a waiting area with wireless Internet are also available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
+ More

AMENITIES

  • Early Bird Dropoff
  • Open Saturday
  • Rental Car
  • Service Guarantee
  • Shuttle
  • Wireless Internet

MESSAGE FROM THE SHOP

As your most reliable local vehicle service center, we are always working hard to win and retain your trust.

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Saab
  • Saturn
  • Scion
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More

Map
Get Directions to Finsanto Automotive
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