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Far East Motors Service Center

(301) 327-2356
102 Verified Reviews
service@fareastmotors.com

HOURS
08:00
18:00
http://purl.org/goodrelations/v1#Monday
08:00
18:00
http://purl.org/goodrelations/v1#Tuesday
08:00
18:00
http://purl.org/goodrelations/v1#Wednesday
08:00
18:00
http://purl.org/goodrelations/v1#Thursday
08:00
18:00
http://purl.org/goodrelations/v1#Friday
08:00
15:00
http://purl.org/goodrelations/v1#Saturday
Su
Closed
M-F
8:00am to 6:00pm
S
8:00am to 3:00pm

ADDRESS

963 Selim Rd
Silver Spring, MD 20910 USA

AUTO REPAIR EXPERIENCE

  • Jon Moser, Owner
  • Established 1994
  • 4 Auto Repair Mechanics on Staff
  • 85 Years of Car Repair Experience

Far East Motors Service Center Reviews

OVERALL RATING

102 Verified Reviews
5 stars
(73)
4 stars
(26)
3 stars
(2)
2 stars
(1)
1 star
(0)
by - Verified Customer July 16, 2017

Very happy with the service. My first visit to Far East Motors, but definitely won't be the last.

by - Verified Customer July 13, 2017

Excellent customer service for a first time client. Work was done promptly and efficiently.

by - Verified Customer July 10, 2017

On time, under price, provided informative updates.

by - Verified Customer June 21, 2017

did a good job

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by - Verified Customer June 20, 2017

Good experience.

by - Verified Customer June 19, 2017

The staff was precise and kept to their commitment. Price was affordable.

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by - Verified Customer June 19, 2017

This is probably the third time I've used the services of Far East Motors. I've always been treated with respect and there is never any pressure to perform additional repairs. Everyone there is very courteous and caring. They explain in detail what the problems are with my vehicle as well as provide me with visual images by email with areas of the vehicle that need repair. I've never had an auto repair shop do this and, although I may not quite understand the technical aspects of my cars issues, I feel they are being totally forthright and honest with me. I really appreciate that.

by - Verified Customer June 16, 2017

Great

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by - Verified Customer June 14, 2017

Too many return visits

by - Verified Customer June 12, 2017

We brought it in for a check engine light. Turned out to be an EGR valve that needed to be replaced. A few days after we got the car back, the check engine light came on again. Called Far East, they said to drop it by later that day - no appointment necessary. Turns out some carbon had gotten on the new EGR which made the light come on again. They cleaned it all up, ran the motor for a couple of hours and the car works great now - No Charge!

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by - Verified Customer June 11, 2017

We love Far East Motors and the team that helps us with our car. John, Watchman and the rest of the crew are great. Thank you.

by - Verified Customer June 05, 2017

Paul provides great customer service. He explained the repairs that were needed and management met my expectations superbly. This is a repair shop that I feel will do the right thing when it comes to repairing my car and not try to add more work and work hours to increase the amount of the service ticket.

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by - Verified Customer June 01, 2017

The guys at the shop always take good care of my car and advise of potential repairs before they become an issue.

by - Verified Customer May 30, 2017

Good garage, good service. Very professional.

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by - Verified Customer May 30, 2017

I've been going to For East Motors for years to service both my Honda Civic and Lexus ES. With each car the repairs were reasonably priced, the mechanics courteous, and no pressure to accept unnecessary service.

by - Verified Customer May 25, 2017

The guys at Far East were very helpful and showed me what they thought should be repaired and what absolutely needed to be repaired. I've never had a bad experience with them!

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by - Verified Customer May 24, 2017

Friendly service.

by - Verified Customer May 23, 2017

I liked very much the warm professionalism that I received at Far East Motors

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by - Verified Customer May 23, 2017

I've been bringing my cars to Jon and his team for years! My Honda was kept up and running by Jon and his team with well over 200,000 miles on it. The only reason I don't have the car today is because someone hit it. They are knowledgeable, honest and fair with prices. I now trust them with my mother's car and my Lexus RX 330. I've recommended Jon to others and they have been extremely please with Far East Motors prices and service and the fact that they stand behind any services given at their business. Far East Motors is the best!!!!!

by - Verified Customer May 22, 2017

Quick and helpful service.

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by - Verified Customer May 17, 2017

The team does a great job.

by - Verified Customer May 16, 2017

As always, I was met with kindness and my car was serviced as promised.

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by - Verified Customer May 15, 2017

I will go back here for any car needs highly recommend. Watchman was very nice!

by - Verified Customer May 10, 2017

the professionalism and customer service is great.

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by - Verified Customer May 09, 2017

Friendly and I feel like I can trust them to tell me, truthfully, what I need done to the car.

by - Verified Customer May 08, 2017

Paul, Watchman, and the service team were helpful and responsive to my questions and concerns. Keep up the good work, Far East Motors.

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by - Verified Customer May 08, 2017

It was great.

by - Verified Customer May 01, 2017

Everyone was very friendly and accommodating. It was fast and the work was done well. Definitely bringing my car here from now on!

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by - Verified Customer April 30, 2017

Great customer service. Clear communication.

by - Verified Customer April 30, 2017

Very forthcoming and helpful. Went out of their way to explain the problem and how to repair it.

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by - Verified Customer April 20, 2017

Terrific service every time I take my car in. Great crew--very attentive to details and very good at explaining the problems and the work. All in all an excellent service center!

by - Verified Customer April 17, 2017

Great job!

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by - Verified Customer April 16, 2017

Wonderful job. I left as a satisfied customer. Paul gave me a full understanding of all the repairs needed.

by - Verified Customer April 16, 2017

The repair was done in a timely manner.

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by - Verified Customer April 14, 2017

The Far East Motors team are excellent at what they do- customer service, advice, follow-up emails/texts, and most of all, top-notch mechanical work!

by - Verified Customer April 14, 2017

Repair prices are too expensive.

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by - Verified Customer April 14, 2017

I have been coming here off and on for many years. I feel the most important trait of any auto repair shop is honest. Other shops are always pushing repairs that may be okay to do, but are not yet necessary. I've come here often for second opinions and saved a lot of money avoiding or at least holding off for long periods of doing repairs or maintenance. They are honest, friendly and do great work.

by - Verified Customer April 13, 2017

Experienced staff, explain well the needed repairs and options.

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by - Verified Customer April 13, 2017

I went in because my engine light came on and it turned out there was a glitch with the switch--which ended up costing me an unexpected 500 dollars to replace. The procedure was explained to me well but it still felt like it was a lot.

by - Verified Customer April 11, 2017

Excellent! Been a customer for over 10 years.

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by - Verified Customer April 11, 2017

I have been a customer for over 20 years and when I purchase a new car it will be a make/model that Far East Motors repairs. Thanks Guys!! Great work, great customer service and a great place to talk sports.

by - Verified Customer April 09, 2017

I had a good visit to FEM. A note that while my car was not ready when I got there, the folks moved quickly to get it ready, so I wasn't bothered.

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by - Verified Customer April 09, 2017

Service was timely, professional and done one time. I'll definitely be back to Far East in the future.

by - Verified Customer April 06, 2017

I was surprised you used synthetic oil without letting me know up front. Or maybe I missed something?

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by - Verified Customer April 06, 2017

As always, it was a pleasure. Paul & Mr. Watchman are great!

by - Verified Customer April 06, 2017

Unless some calamity happens, I will be taking my cars to Far East Motors while I live in Silver Spring, MD. I have not felt this well taken care of by a car shop in my entire life. You need to give lots of credit to Paul and Watchman. They are the front men to a shop full of good people.

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by - Verified Customer April 05, 2017

Very friendly and knowledgeable staff. Glad everything was taken care of at once.

by - Verified Customer April 03, 2017

Great service, Paul was very helpful.

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by - Verified Customer March 28, 2017

Once again I was very satisfied with car repairs and the overall treatment I received at Far East Motors.

by - Verified Customer March 27, 2017

I have been coming here for over 20 years and never had a bad experience. Great customer service.

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by - Verified Customer March 27, 2017

Great job!

by - Verified Customer March 26, 2017

Great! Would be nice to get the carpet vacuumed with repair. But it's not a big deal.!

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by - Verified Customer March 23, 2017

Paul at service desk is great.

by - Verified Customer March 23, 2017

As always excellent service and friendly welcome to the shop!

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by - Verified Customer March 22, 2017

Excellent customer service and service work.

by - Verified Customer March 20, 2017

I'm happy. Enough said.

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by - Verified Customer March 20, 2017

Warm environment offering quick, cheap, efficient service.

by - Verified Customer March 20, 2017

It feels like being welcomed by family. Everyone knows your name and greets you warmly. They care for my car like it belongs to them.

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by - Verified Customer March 17, 2017

Excellent services.

by - Verified Customer March 16, 2017

Paul and his team were very supportive and helpful. I was pleased with my service.

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by - Verified Customer March 16, 2017

We have been coming here for 17 years and have always been very happy with the staff and service.

by - Verified Customer March 16, 2017

Love Far East Motors!

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by - Verified Customer March 16, 2017

Far East is always able to get my car scheduled at a time that's convenient for me and is always very transparent in the work they are doing. Will continue to return here!

by - Verified Customer March 15, 2017

I only use Far East Motors! I have used your services for 5 years and talk about your services to all my friends. Keep the great work up!

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by - Verified Customer March 14, 2017

This shop is totally trustworthy and honest. You never have to worry about being sold a service or part you don't need. And you can rest assured that the job will be done right!

by - Verified Customer March 10, 2017

Professional with a family feel!!!

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by - Verified Customer March 08, 2017

The people at Far East did a very good job diagnosing the problem and fixing it.

by - Verified Customer March 08, 2017

Pleased with the results and look forward to my next visit.

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by - Verified Customer March 07, 2017

The staff at Far East Motors is very attentive and knowledgeable. This is exactly the kind of experience I want with a non-dealer auto shop.

by - Verified Customer March 05, 2017

I have always been satisfied with service at Far East Motors. If there was ever an issue, it was resolved very quickly.

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by - Verified Customer March 05, 2017

I've only been there once and will go back for car services.

by - Verified Customer March 05, 2017

I was completely satisfied with the customer service and the repairs done on my vehicle. I will be returning when needed and have recommended the shop to my sisters and friend.

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by - Verified Customer March 03, 2017

Great customer service!

by June 27, 2016

It was fine. It just took longer than expected.

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by - Verified Customer June 27, 2016

I have gone there for years. They are very polite. They know their business. They do a good job.

by - Verified Customer June 25, 2016

They were very courteous. They were helpful. They explained why the car had to be serviced. For somethings they gave me alternatives. I thought that they were very transparent and they were trying to keep the cost low as possible.

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by June 25, 2016

Service there is very good. They are responsive and trustworthy. The customer service is excellent.

by June 24, 2016

They did a great job for a very fair price.

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by - Verified Customer June 23, 2016

There was a problem that was a little hard to find. They stuck with it and solved the problem with the air conditioning. I was pleased with that.

by - Verified Customer June 23, 2016

I find that Far East Motors provides some of the best service that I have ever had on my automobiles. I have had 3 for 4 automobiles that they have serviced. They have taken care of them for the last 21 years. I have recommended many of my friends to them. They have been as pleased with the service as have I. I have to give them the highest of praise.

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by June 23, 2016

Great customer service. The service was done in a timely manner. The price of the service was reasonable. They treat everyone as if they were family.

by June 23, 2016

They took me at the last minute. I know they were going to close in a few minutes. They were fast. They were courteous.

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by - Verified Customer June 20, 2016

They are very friendly, very competent, very honest, and do excellent work.

by - Verified Customer June 20, 2016

They did a great job. When the problem wasn't fixed the first time, I was able to bring it back and they fixed it the second time. They have great customer service.

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by - Verified Customer June 17, 2016

They did a pretty thorough job. There was something that they couldn't do. They were very helpful. They were very courteous. I would refer them to someone else again.

by - Verified Customer June 16, 2016

My last experience was great. They always treat me good. They always treat me like family.

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by - Verified Customer June 15, 2016

It was very good service. They are friendly people. They got me in when I needed to get it. I have worked with them for years.

by - Verified Customer June 15, 2016

It was enjoyable and pleasant, and the service was great.

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by - Verified Customer June 13, 2016

I had a very big job done. It cost me about $2000. I do trust them, but it was a little expensive. I think they gave me a good deal. I have been going there for 15 years. They are always kind. They had my car a little longer than I wanted them to. We talked about it and I don't think that will happen again.

by - Verified Customer June 11, 2016

I would recommend Far East Motors to anyone who needs repair. They are accurate every time.

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by - Verified Customer June 10, 2016

Super friendly service. They are very informative and helpful. No pressure. They just give information about where your car stands and information about what to do. I am a very satisfied customer.

by June 10, 2016

They are very professional and courteous. They only issue I have is that I don't know if the were over recommending services. I have used them before and, personally, will likely continue to use them.

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by June 10, 2016

It was fine, but it was pricey.

by - Verified Customer June 09, 2016

They were honest. It was good service. They gave my car back pretty quickly. They did a good job.

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by - Verified Customer June 09, 2016

I had called Watchman, a mechanic from the shop and we discussed what was going on over the phone. We knew some of the issues that were going on and I called to tell him that I was ready to come in and get it fixed. He ordered the parts and I also told him that there was a new noise. I took the car down and had to wait for it to get done. They got it all fixed in about 4 hours which is quick for the amount of work they had to do. They are nice people.

by - Verified Customer June 09, 2016

They are relatively competent. I have no complaints or no issues.

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by - Verified Customer June 03, 2016

It was great. It was pretty quick. It was efficient. It was a little expensive.

5 verified customers did not leave comments but provided these ratings:
by Leslie, Pebble, Andrew, Shawn
by 1 verified reviewer

RepairPal Scorecard
94
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
24
month
Local
warranty
TECHNICAL ABILITY
94
TOOLS & EQUIPMENT
97
CUSTOMER SERVICE
90
CUSTOMER AMENITIES
98

Far East Motors was established in 194 and has been providing Silver Spring and the surrounding area with quality automotive repairs ever since. This RepairPal Certified shop features a team of very experienced, highly trained technicians who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs to tires and wheel alignment, to check engine light diagnosis and repairs, to state smog and safety inspections, as well as your scheduled maintenance needs. This work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as: “honest”, “courteous”, “helpful”, “professional”, and “friendly”. A local shuttle service, early bird drop-off, Saturday business hours, and a waiting area with wireless Internet are available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Transmission Repair
+ More

AMENITIES

  • Early Bird Dropoff
  • Open Saturday
  • Service Guarantee
  • Shuttle
  • Wireless Internet

AFFILIATIONS

  • iATN

MESSAGE FROM THE SHOP

Come visit Far East Motors Inc in Silver Spring and Washington, D.C.! We are proud to specialize in Auto Repair. As the premier auto repair shop in Silver Spring and Washington, D.C., our highly-trained automotive mechanics take great pride in supplying: Engine Repair, State Inspections Facility, Brake Repair, and Exhaust Repair. Each of our reliable specialists undergo extensive automotive repair training to meet all your auto repair needs.

The owners and maintenance experts of Far East Motors Inc have been honored to serve Silver Spring and Washington, D.C. for the past 20 years. While we focus on Auto Repair, Engine Repair, State Inspections Facility, Brake Repair and Exhaust Repair, we also provide a long range of other auto repair services listed on our services page. Our auto repair experts have built our reputation by providing consistently superior service here in Silver Spring and Washington, D.C.

No matter what your vehicle needs, come see us at Far East Motors Inc today! F

MAKES WE SERVE

  • Acura
  • Buick
  • Chevrolet
  • Chrysler
  • Dodge
  • Ford
  • GMC
  • Geo
  • Honda
  • Hyundai
  • Infiniti
  • Isuzu
  • Jeep
  • Kia
  • Lexus
  • Lincoln
  • Mazda
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Ram
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volvo
+ More
Question Answered by Far East Motors Service Center
I keep the AC off until I can make it to m...
Overheating typically is caused by low coolant on these models. When the engine is off and cold( not after running a while) Open the Radiator cap and see if the fluid is up to the top. If not add the toyota red/pink coolant to the top. The overfill jug should have a level in the 1/2 range of full. Coolant /water pumps are frequent failures on these models. service@farestmotors.com :-)

Map
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