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Family Auto Care

(707) 549-6148
92 Verified Reviews
familyautocarellc@yahoo.com

HOURS
08:00
17:00
http://purl.org/goodrelations/v1#Monday
08:00
17:00
http://purl.org/goodrelations/v1#Tuesday
08:00
17:00
http://purl.org/goodrelations/v1#Wednesday
08:00
17:00
http://purl.org/goodrelations/v1#Thursday
08:00
17:00
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
8:00am to 5:00pm
S
Closed

ADDRESS

42 Union Way
Vacaville, CA 95687 USA

AUTO REPAIR EXPERIENCE

  • Sean Sredl, Owner
  • Established 2009
  • 2 Auto Repair Mechanics on Staff
  • 2 ASE Certified Auto Technicians
  • 20 Years of Car Repair Experience

Family Auto Care Reviews

OVERALL RATING

92 Verified Reviews
5 stars
(77)
4 stars
(8)
3 stars
(1)
2 stars
(1)
1 star
(5)
by - Verified Customer October 31, 2017

Great communication fast service what more could you ask for

by - Verified Customer October 11, 2017

Very friendly customer service, knowledgeable and helpful.

by - Verified Customer October 10, 2017

I have a 1984 Honda CRX with a carburetor vacuum problem. After a dozen or more top rated mechanics in the Fairfield/Vacaville area refused the job for a verity of reasons, Family Auto Care were the only ones who confidently told me they would fix it. And they did !

by - Verified Customer October 05, 2017

I always recommend. It's a relief to know there are honest mechanics with integrity and treat you with care!

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by - Verified Customer October 05, 2017

My experience with Sean and Nicole was fantastic.
I would highly recommend family auto care to any of my friends. They are wonderful and fair.

by - Verified Customer October 02, 2017

Keep up the great work!

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by - Verified Customer October 01, 2017

great job

by - Verified Customer September 28, 2017

Customer service was great and very professional.

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by - Verified Customer September 20, 2017

Thanks.

by - Verified Customer September 15, 2017

Worst, one of the problems still not fixed and the shop has not committed to a time to fix it. Additionally, care was not exercised to make sure that shop grease is not carried inside the vehicle. Very dissatisfied.

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by - Verified Customer September 13, 2017

The shop was good, trustworthy I felt. Nice to have courtesy shuttle. Prices were fair, and I would go back

by - Verified Customer September 12, 2017

I love Sean and Nicole, and I never hesitate to tell my friends or family about them.

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by - Verified Customer September 12, 2017

It was an awesome experience and we were extremely well treated.

by - Verified Customer September 08, 2017

Great

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by - Verified Customer August 27, 2017

Very professional very courteous answered all my questions didn't treat me any different because I was a female I will definitely keep my business come in there

by - Verified Customer August 15, 2017

I love Sean and his team. I wouldn't trust my vehicles with any other mechanic. He is thourough and respectful and would never dream of taking advantage of anyone.

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by - Verified Customer August 15, 2017

Nicole and Sean were very understanding of my unique situation and were more than accommodating.

by - Verified Customer August 13, 2017

Shawn did a fabulous job and did extra testing and found original job requested was unnecessary, saving us a lot of money.

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by - Verified Customer August 02, 2017

My wife told me she felt comfortable with the customer service and was happy with the repair.

by - Verified Customer August 01, 2017

Nice people but took 3+ hours for an oil change even dropping it off first thing in morning

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by - Verified Customer July 19, 2017

Will return again and recommend to friends.

by - Verified Customer July 19, 2017

Friendly, courteous, and to the point. Fixed whatever needed to be done and made recommendations on what should be taken care of with no hassle or pressure.

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by - Verified Customer July 16, 2017

I've had nothing but good experiences at this shop. The owner shawn is always so kind, courteous and honest. Good qualities to have when owning a business.

by - Verified Customer June 23, 2017

Diagnosed problem and solved in reasonable time and price.

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by - Verified Customer June 15, 2017

Have been going to Family Auto Care for several years due to the trust in Sean's work as well as their fair costs.

by - Verified Customer June 14, 2017

Did what they said they would in the time frame they committed to at the price quoted....
What else can you ask for???

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by - Verified Customer June 08, 2017

Really nice guy, very knowledgeable and I felt comfortable taking my car there.

by - Verified Customer June 05, 2017

Great job!

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by - Verified Customer June 05, 2017

I would recommend Family Auto Care to anyone in the area. They are very honest, do good work and give you options on your repair . I will go back when needed for sure.

by - Verified Customer May 25, 2017

Very friendly staff and excellent workmanship.

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by - Verified Customer May 25, 2017

Driver's door handle would not open from the outside. After the repair the driver's door handle was still broken.

by - Verified Customer May 22, 2017

Great work and friendly.

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by - Verified Customer May 18, 2017

This shop is always diligent and helpful. I appreciate the customer service and the time that they take to explain things.

by - Verified Customer May 18, 2017

Continue quality customer service with shop owners who actually listen and explain each step of the process. They show real concern to their customers needs and worries.

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by - Verified Customer May 17, 2017

I have been to many repair shops, Family Auto Care is my top one. friendly knowledgeable even when i call to make appt they know who I am before i even say who I am . i like that!

by - Verified Customer May 11, 2017

Sean and Nicole are warm, personable, and thoroughly professional. They have been our go-to for car repairs, big and small, since we've been in Vacaville. I can't recommend them enough.

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by - Verified Customer May 03, 2017

Excellent service and great price.

by - Verified Customer May 03, 2017

Friendly.

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by - Verified Customer May 02, 2017

Sean and Nicole are wonderful people. We have been going there for a few years now. This visit we had an oil leak fixed. Sean had a heck of a time getting parts free of oil but he didn't quit. I know he treats my vehicles as if they were his own.

by - Verified Customer April 27, 2017

Had to get a starter replaced. Sean was very friendly and explained everything. He had it repaired the same day. I was very satisfied with the service.

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by - Verified Customer April 27, 2017

Could not ask for a more pleasant person to work with than Sean and very smart man and knows what he is doing. I'm sure glad I found him.

by - Verified Customer April 20, 2017

Best shop I've ever gone to.

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by - Verified Customer April 17, 2017

Awesome experience!

by - Verified Customer April 16, 2017

I had a very good experience with Family Auto Care. Best customer service and very communicative. Will definitely return to this business for other services needed.

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by - Verified Customer April 06, 2017

This is the only shop I take mine and my children's cars to. Sean is friendly honest knowledgeable and clearly explains the issues. The work has always been excellent

by - Verified Customer April 06, 2017

Appreciate the work that Family Auto Care provides for my family. They have worked on 3 of my vehicles.

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by - Verified Customer April 04, 2017

Sean and Nicole are amazing. I totally trust what they say is accurate. Super nice people. I've already reconvened family auto till others and will continue to do so.

by - Verified Customer April 02, 2017

Thank you.

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by - Verified Customer March 30, 2017

I trust this repair shop & will recommend them to anyone that needs auto repair.

by - Verified Customer March 28, 2017

Sean was great to deal with and went above and beyond to help us with a time sensitive repair.

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by - Verified Customer March 20, 2017

I'm very picky when it comes to taking my car places. When I find a place I like and trust, I will stick with them. The previous place I used to go to has new ownership and I am no longer satisfied with my service there. Honesty and good service is very important to me and I feel like I no longer have that when taking my car in. I'm so happy i found this place though! I felt like the people were honest and did an excellent job on my repairs. They also did a good job and explaining everything to me in a way I could actually understand. Since I'm not great with cars, I really appreciate it. I will definitely be taking my car there from now on and, without any hesitation, be recommending this place to others.

by - Verified Customer March 16, 2017

Great job.

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by - Verified Customer March 14, 2017

I am extremely happy with Family Auto Care and will definitely be going back. Everyone was friendly and helpful and took the time to explain everything to me, and I am very happy with the quality and cost of work. I had to have air conditioning repairs and was very scared it would be more than I could afford. I felt that they were very thorough and honest and I was so relieved! I also like how they have shuttle service, and that they are family owned.

by - Verified Customer March 13, 2017

I love Sean and Nicole. They are incredibly nice and I trust them. They do what they promise and are good people. I would not go anywhere else and I recommend them to anyone who asks for a reliable and trustworthy place to go.

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by - Verified Customer March 08, 2017

Very friendly and very good at explaining what's going on for those that don't understand.

by - Verified Customer March 07, 2017

Great service and everyone is respectful, friendly and nice at the shop. Very satisfied

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by - Verified Customer March 05, 2017

VERY customer-oriented. Customer Service is second to none. So is their professionalism and expertise. I have had cars around the world, and they are the best mechanic shop I have ever experienced

by - Verified Customer March 05, 2017

Loyal customer because they did the work right with great customer service. No hassles or pressures or garage speak or high pricing. Just good people doing a good job

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by - Verified Customer March 05, 2017

The staff is above amazing. They treated us with respect, kindness, and like we were old friends. Will be returning to them for every car repair I need.

by - Verified Customer February 23, 2017

real friendly staff. honest with customer. does excellent work.

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by - Verified Customer February 23, 2017

The car is not completly repaired. I was informed that the engine is operating normal and I'm getting check engine lights. Driving it for about 20 miles I got the first check engine light and sure enough had to bring it back. Turns out they forgot to plug the connectors that go to the o2 sensor. Go figure. Then over the weekend a misfire check engine light turned on. I really would have appreciated that they would at least check the engine prior to completing the repairs. They obviously rushed this work at the last second even after having the vehicle for 4 months.

by - Verified Customer February 22, 2017

Family Auto Care staff were very courteous and experienced. They conducted a thorough inspection of my car, identified and repaired the problem.

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by - Verified Customer February 16, 2017

Very friendly, fast and always reliable. Will take my car here anytime I need my car worked on.

by - Verified Customer February 02, 2017

There are more single women than ever before.Many of us got divorced and were use to our husbands fixing our cars. The numner 1 concern amoung women is can I trust you to fix my car and not rip me off. So now I have something to share with my friends and family.Other women always want to take their car to be fixed in a fair enviornment. Thank You

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by - Verified Customer January 25, 2017

I will continue to have my car serviced at your shop. Thanks

by - Verified Customer January 18, 2017

Sean is an honest and skilled technician. He's pleasant, thorough, and fair. I trust Family Auto with all my family's vehicles.

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by - Verified Customer January 18, 2017

Good.

by - Verified Customer January 12, 2017

Sean is very professional. He will explain his work clearly and he'll make sure that the work that needs to be done on your vehicle is necessary. How can you not trust a business named FAMILY? You'll feel it once you deal with them.

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by - Verified Customer January 11, 2017

I'm pleased with the repairs and the professional and friendly
attitudes of the personal.

by - Verified Customer January 03, 2017

Excellent work. Happy with service.

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by - Verified Customer December 13, 2016

Sean is very helpful, and honest. I would recommend his business to my family and friends.

by - Verified Customer December 11, 2016

Excellent service, reasonable prices and really good people. I totally trust Family Auto Care with my car.

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by - Verified Customer March 07, 2013

The discounts were alittle confuse'n. Verify "Exactly" what discounts will be applied... then check your bill.

by - Verified Customer February 21, 2013

They take care of me.

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by - Verified Customer February 18, 2013

I left with mixed opinions. The owner seemed nice. I felt robbed and taken advantage of. The worst experience ever.

by February 18, 2013

Awesome staff & service! Saved us $$!

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by - Verified Customer February 11, 2013

Great job. They took care of everything. If anything goes wrong with what they did, they would be more than willing to fix the problem.

by - Verified Customer January 23, 2013

Thorough evaluation of problems big and small. Wear and tear problems pointed out and cost of repairs carefully delineated. Critical repairs were emphasized.

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by - Verified Customer January 22, 2013

Great place to have our car serviced.

by - Verified Customer January 10, 2013

Excellent EVERYTHING!

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by - Verified Customer January 09, 2013

They were good. They were helpful. They were able to work with us. They picked up my husband and took him home. The customer service is awesome.

by December 26, 2012

I only wanted my front brakes done, and they wanted to replace my ENTIRE braking system, for $1400 because it will all "eventually need to get done"

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by - Verified Customer December 02, 2012

I am in the Air Force and I needed to find somebody to trust to fix my fuel pump and with the help of my dad we found Family Auto Care and we were very satisfied with the price and the amount of personal customer service that we were given AND best of all they did the job right the 1st time. They explained everything and we were very happy with the job they did. I highly recommend them.

by - Verified Customer November 30, 2012

I was treated fairly. They did excellent work. I couldn't ask for more. Great job.

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by - Verified Customer October 25, 2012

I always get excellent service there.

by - Verified Customer September 17, 2012

They were very straightforward, called me with updates, and made sure I was comfortable and understood what they were doing.

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by - Verified Customer September 11, 2012

He seemed to know what he was doing. It was the opposite end of the spectrum for Toyota of Vacaville. They are honest and I have confidence in them.

by July 30, 2012

I'm very satisfied with Family Auto Care.

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RepairPal Scorecard
90
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
24
month
Local
warranty
TECHNICAL ABILITY
93
TOOLS & EQUIPMENT
87
CUSTOMER SERVICE
87
CUSTOMER AMENITIES
93

Family Auto Care and Repair is a family run shop, owned and operated by Sean and Nicole Sredl. They have been serving the community of Vacaville since 2009. We learned that Sean is the lead technician, he has over 10 years of automotive experience and holds an ASE Master Certification. His wife Nicole manages the shop, she has 4 years of automotive experience. They have one other technician on staff who brings with him 10 years of experience and ASE certification. For your convenience they offer Early Bird/After hours drop-off and a local shuttle service.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Transmission Repair
  • Windshield/Glass
+ More

AMENITIES

  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Free Multi-Point Safety Inspection
  • Heated Waiting Room
  • Military Discount
  • Senior Discount
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Warranty Accepted
+ More

MESSAGE FROM THE SHOP

Whether your vehicle is towed or driven in, Family Auto Care LLC will provide you with the friendliest and most reliable service one can expect. We will keep you informed of your vehicle's progress during repairs, and advise you of upcoming needs. You can find assurance in knowing all recommended repairs are guaranteed. We invite you to come on down and let us treat you like family. All services and repairs are uploaded to Carfax based on the VIN number for your convenience.

MAKES WE SERVE

  • Acura
  • Audi
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Lexus
  • Lincoln
  • Mazda
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More

Map
Get Directions to Family Auto Care