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Excel Automotive Technology

(713) 999-3962
164 Verified Reviews
office@excelautotech.com

HOURS
07:00
18:00
http://purl.org/goodrelations/v1#Monday
07:00
18:00
http://purl.org/goodrelations/v1#Tuesday
07:00
18:00
http://purl.org/goodrelations/v1#Wednesday
07:00
18:00
http://purl.org/goodrelations/v1#Thursday
07:00
18:00
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
7:00am to 6:00pm
S
Closed

ADDRESS

5621 Schumacher Lane
Houston, TX 77057 USA

AUTO REPAIR EXPERIENCE

  • Jay Meir, Owner
  • Established 2001
  • 3 Auto Repair Mechanics on Staff
  • 2 ASE Certified Auto Technicians

Excel Automotive Technology Reviews

OVERALL RATING

164 Verified Reviews
5 stars
(142)
4 stars
(16)
3 stars
(3)
2 stars
(1)
1 star
(2)
by - Verified Customer October 31, 2017

great

by - Verified Customer October 30, 2017

I'm very pleased with my experience. I will definitely use Excel Automotive whenever I need repair work performed on my car!

by - Verified Customer October 19, 2017

This has been the only shop to which I've taken my cars and trucks for 12 years.

by - Verified Customer October 18, 2017

Thank you! I appreciated how the staff treated me, their explanations, and that they didn't pressure me to make any decisions.

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by - Verified Customer October 17, 2017

Unexpected issues and expenses with the car left me a bit flustered but was no fault of the mechanic. The final outcome was favorable.

by - Verified Customer October 15, 2017

Jay is a pleasure to work with. Always honest about the work that needs to be performed, which has kept me coming back for years.

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by - Verified Customer October 12, 2017

In my experience, they were honest and quick. Scheduling was easy online and the follow up by email made it really simple and convenient to move the appointment.

by - Verified Customer October 11, 2017

First time customer and I will be a repeat customer.

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by - Verified Customer October 09, 2017

Repairs were made to my satisfaction.

by - Verified Customer September 27, 2017

Excel did an a great job in servicing my Ranger Rover. They were very honest in doing filter replacements for needed items, and their shop area is super clean and top notch. My truck was ready faster than expected.

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by - Verified Customer September 25, 2017

Honest and quality work.

by - Verified Customer September 12, 2017

The checkup is overcharged.

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by - Verified Customer September 12, 2017

Would not ever patronize again.

by - Verified Customer September 11, 2017

Very helpful! Went for a state inspection and they even fixed my tire pressure.

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by - Verified Customer September 06, 2017

Great job

by - Verified Customer September 05, 2017

I feel that they treat the customer with respect and provide good information so that I can make a well-informed decisions about repairs to my vehicle. I give Excel Automotive my highest recommendation.

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by - Verified Customer September 05, 2017

Fast and convenient service.

by - Verified Customer September 04, 2017

Very good place to bring your car

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by - Verified Customer August 29, 2017

Jay was great. I'll go back.

by - Verified Customer August 20, 2017

Excel always does an excellent job.

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by - Verified Customer August 16, 2017

Jan explained what was necessary and what was not. It is an old car and he recognizes that there are limits to what should be spent on it but encourages you to do things that would be required to keep a car of any age safe and reliable.

by - Verified Customer August 16, 2017

excellent thorough service as always

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by - Verified Customer August 13, 2017

Very fair in all respects.

by - Verified Customer August 06, 2017

Very good experience. Good turnaround time. Friendly. Reasonable price. Clear expectations & explanations.

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by - Verified Customer August 01, 2017

Great customer service experience.

by - Verified Customer August 01, 2017

I'd have liked if I got a call to approve the work before it was done.

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by - Verified Customer August 01, 2017

Took car in for inspection and oil change and it was ready when promised. Their customer service is the best!

by - Verified Customer July 30, 2017

Had a great first experience with Jay & Martha. I'll be back for any & all repairs of my Honda. And I'll be recommending this shop to all my friends.

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by - Verified Customer July 24, 2017

Excellent service.

by - Verified Customer July 24, 2017

very honest

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by - Verified Customer July 20, 2017

I had to bring it in rather quickly. Jay and his staff accommodated my unexpected repair and got me in and out in no time.

by - Verified Customer July 20, 2017

The Owner is very knowledgeable

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by - Verified Customer July 12, 2017

Great place to go for auto repairs. It's a pleasure to do business at a shop that does great work and treats its customers honestly and fairly.

by - Verified Customer July 12, 2017

Always extremely pleased with the service at this vendor.

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by - Verified Customer July 06, 2017

Jay and his team provide honest, quick service at a fair price. They are always willing to explain any recommended work and give options that work for you. They really are great!

by - Verified Customer June 21, 2017

Every experience at the shop has been great. I recommend everyone I know to Excel.

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by - Verified Customer June 20, 2017

Clear diagnosis. The price was cheaper than quoted (required less work). On time delivery.

by - Verified Customer June 15, 2017

Very technically knowledgeable and did not perform any unnecessary work. In fact, endeavored to perform only the work necessary to address the problem and not perform any superfluous work.

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by - Verified Customer June 12, 2017

price too high. other than that a good place.

by - Verified Customer June 08, 2017

The work was done very quickly and correctly, as usual. A very good shop. Honest too.

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by - Verified Customer May 30, 2017

Done well and I was treated well. Price seemed somewhat high.

by - Verified Customer May 10, 2017

Always pleased!

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by - Verified Customer May 09, 2017

Great shop!

by - Verified Customer May 03, 2017

Excellent.

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by - Verified Customer May 02, 2017

Jay was very informative and was very understanding of mu financial situation. He fixed the most important part first and I will be returning to complete the remainder...GREAT HONEST MAN.

by - Verified Customer April 25, 2017

Thank you so much for going the extra mile!!

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by - Verified Customer April 25, 2017

They were fast friendly.

by - Verified Customer April 20, 2017

Oil change. Inspection.

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by - Verified Customer April 17, 2017

Thank you!

by - Verified Customer April 17, 2017

Jay knows his job and is very honest and helpful. I will certainly come back for more auto repairs in the future.

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by - Verified Customer April 13, 2017

I have found the staff at Excel to be helpful, sincere, and knowledgeable. I have decided to go to them first for all repairs.

by - Verified Customer April 12, 2017

Great service for 15+ years.

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by - Verified Customer April 12, 2017

We trust Jay to handle our auto repairs. He is trustworthy and budget-conscious. Problems that couldn't be diagnosed--at a dealership-- were identified right away by Jay; he even shows and explains what is needed and what isn't. Thank you!

by - Verified Customer April 12, 2017

Everything went well.

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by - Verified Customer April 11, 2017

The shop owner, Jay Meir, is very courteous and the shop is also extremely clean!

by - Verified Customer April 11, 2017

Great customer service. Someone hit me and I tried to take it to another body shop that was down the street from me but they were too busy and I found Excel not too far from me either. Would return and recommend!

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by - Verified Customer April 05, 2017

I cannot recommend Excel Automotive enough. As a female, I've been taken advantage of many times. I always feel taken care of here. They even went above and beyond to text me to ensure everything was available for me to come in the next day.

by - Verified Customer April 02, 2017

Thanks for helping me diagnose the problem with my Honda Fit. The dealer replaced the whole a/c unit rather than just the bearing (at their expense). That is why I take my car to you.

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by - Verified Customer March 30, 2017

I trust Jay and his team totally.

by - Verified Customer March 30, 2017

They did a great job and I felt like they were honest and fair about work needed.

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by - Verified Customer March 30, 2017

I always feel well cared for and informed when I go to Excel Automotive.

by - Verified Customer March 21, 2017

First time customer, went in for an oil change, everything went smooth!

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by - Verified Customer March 21, 2017

Very expensive repair of AC on BMW. Jay explained reason why so expensive. Repair work solved the problem and I am enjoying the car once again. Great shop!

by - Verified Customer March 16, 2017

Great business that I will use again!

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by - Verified Customer March 13, 2017

It was great. Inspection is done much quicker than expected. Everyone was very friendly

by - Verified Customer March 12, 2017

Jay has always done a great job on all my cars!

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by - Verified Customer March 12, 2017

Martha is great. Give her a day off with double pay.

by - Verified Customer March 06, 2017

Fair & quick.

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by - Verified Customer March 01, 2017

Great experience, I'll continue to use this business.

by - Verified Customer February 26, 2017

Great work and service as always. We trust Jay to keep our cars running smoothly.

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by - Verified Customer February 23, 2017

Excel Automotive is a great place to get quality service from a trustworthy business. I especially appreciate Jay's willingness to explain the repairs needed for my vehicle.

by - Verified Customer February 21, 2017

I trust them. They have earned it.

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by - Verified Customer February 20, 2017

Service was great.

by - Verified Customer February 16, 2017

Great service!

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by - Verified Customer February 16, 2017

I am pleased with the work performed and hope to make them my go-to repair shop for my car repair needs.

by - Verified Customer February 14, 2017

i cant believe it is 11 years, and you'all are the same, caring, quality,fine shop you were (and you BETTER, keep it up). thank you'all, bob.

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by - Verified Customer February 13, 2017

Jay and his wife will always take care of you!

by - Verified Customer February 12, 2017

Really nice people, appointments are kept promptly.

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by - Verified Customer February 09, 2017

Excellent job well done.

by - Verified Customer February 02, 2017

Best and most honest mechanic in Houston. Worth every penny.

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by - Verified Customer January 31, 2017

They did an excellent job. Fair price. Will do business with them again in the future.

by - Verified Customer January 26, 2017

As always, great job, works perfect.

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by - Verified Customer January 26, 2017

Great customer care and top notch service!

by - Verified Customer January 23, 2017

I had the engines mount replaced. The car runs like new now.

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by - Verified Customer January 22, 2017

Always a pleasure doing business with Exel.

by - Verified Customer January 19, 2017

Auto Accident - Bumper Fixed.

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by - Verified Customer January 16, 2017

Excel always tells me the straight truth about my vehicles - I cannot express my gratitude enough for this rarity in this day and age.

by - Verified Customer January 15, 2017

Good service, I'll be returning if needed in the future.

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by - Verified Customer January 10, 2017

This shop is by far the best one I've found in Houston. If you're looking for a shop where you can pay way too much and get crummy service don't take your car to Excel. They constantly amaze me be finishing our cars quickly, correctly and for less money than any other shop I've found in Houston - and I'm a very picky Car Guy who knows what great service looks like.

by - Verified Customer January 08, 2017

We have been taking our cars to Jay at Excel Automotive for years, and we know we can always get great service.

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by - Verified Customer January 05, 2017

Excel is excellent!

by - Verified Customer January 03, 2017

The people are terrific. They do excellent work. And the price is right.

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by - Verified Customer December 22, 2016

So happy I used Excel Automotive.

by - Verified Customer December 21, 2016

Jay and Excel was excellent in doing my routine maintenance for my CLS 550 at less the cost as going to the dealership as always. I don't trust my car with anyone else but Excel.

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by - Verified Customer December 20, 2016

Quality work.

by - Verified Customer December 13, 2016

The work was done professionally and quickly. I an extremely well satisfied.

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by - Verified Customer December 13, 2016

I'm own commercial and personal vehicles and after having stopped by Jay's shop to service my personal vehicle I decided to switch all my vehicles to his attention. This is a small shop that beats all others (dealers and all) in the quality of their service and the attention they put on everything. Jay and his team are honest -don't try to sell you what you don't need- very knowledgeable, very organized and very fast. I'm so glad to be able to write a small review for him. If you are not sure about where to go, give this guys a try and then thank me! You won't regret it.

by - Verified Customer December 12, 2016

Jay Meir really went out of his way to prepare my old Mercedes Benz to be able to pass inspection. Very good work.

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by - Verified Customer December 12, 2016

WONDERFUL!

by - Verified Customer December 11, 2016

Excellent quality and technical expertise. Outstanding customer service.

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by - Verified Customer December 06, 2016

Keep up the great work!

by - Verified Customer December 04, 2016

Additional repairs required but handled professionally. Costs explained before work started.

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by - Verified Customer December 04, 2016

Great detail & honest service. Small but efficient!

by - Verified Customer December 01, 2016

Jay is honest and his shop does great work. I had my brakes done and an oil change. No more squeals because they found why and were easily able to fix it.

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by - Verified Customer November 22, 2016

Always have a great experience at Excel Automotive!

by - Verified Customer November 22, 2016

Quick, precise, detailed service. Many thanks!

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by - Verified Customer November 17, 2016

Excellent as always, honest, upfront, and clear.

by - Verified Customer November 17, 2016

I always can count on Excel Automotive for reliable and quality service.

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by - Verified Customer November 17, 2016

Thanks!

by - Verified Customer November 15, 2016

Excellent, as always!

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by - Verified Customer November 15, 2016

As always, great service, fast and open communication, and a fair price. Always bring my car here.

by - Verified Customer November 14, 2016

Excellent work at a fair price. I needed brakes, a serpentine belt, spark plugs, and oil and transmission changes. All that work was done and The car was ready early.

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by - Verified Customer November 10, 2016

One of the last honest shop in town.

by - Verified Customer November 10, 2016

Great experience !!!

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by - Verified Customer November 10, 2016

Great!

by - Verified Customer November 08, 2016

The services are Ok. It was expensive for me.Thank you anyway.

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by - Verified Customer November 07, 2016

Great!

by - Verified Customer April 20, 2012

Highly recommended.

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by - Verified Customer April 17, 2012

It's not convenient for me to go to Excel Automotive, it's about 30-45 minutes away, but I go there because trust them. He's about 40 miles away from my house but I go there just because I trust him completely. He does good work and it's a fair price.

by - Verified Customer April 15, 2012

Excel always does an excellent job. I've been using them for repairs/routine maintenace for close to 10 years. Jay Meir, the owner, is a man of integrity.

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by - Verified Customer April 04, 2012

I went in about 6-8 months ago and I said that I needed new brakes. They told me I didn't need them yet. Most shops would have just put new brakes on and charged me. Its that kind of service that makes me trust them.

by - Verified Customer March 27, 2012

Honesty and Integrity go hand in hand at Excel Automotive

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by - Verified Customer March 27, 2012

The most honest, straight-forward, dependable people you can go to.

by March 26, 2012

Professional service.

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by - Verified Customer March 20, 2012

The guy, Jay, that owns the shop in Houston is the most honest mechanic I have met. Everyone should be able to find a guy like that.

by - Verified Customer March 13, 2012

Very thorough, communicates well, not pushy, excellent quality.

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by - Verified Customer March 06, 2012

Very honest about the repairs needed.

by March 05, 2012

Excellent work and communication Highly recommend

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by - Verified Customer March 02, 2012

Very personal organization. I've known them for a long time and have a lot of trust in their work.

by - Verified Customer February 26, 2012

They do outstanding work.

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by - Verified Customer February 20, 2012

It's the only mechanic that I would take anything I own to. Extremely honest and extremely trustworthy. I've moved to Katie, which is much further and I still take my stuff there.

by - Verified Customer February 15, 2012

I FELT VERY GOOD ABOUT THE SERVICE I RECEIVED. WILL BE BACK AND WILL REFER OTHERS TO YOUR SHOP, LOVE THE STAFF THAT WORKS WITH JAE TO MAKE THEM A GREAT TEAM.

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by February 14, 2012

For the most part they are very honest. The quality of the repair may be questionable.

by - Verified Customer February 09, 2012

Excellent service, honest and courteous employees and good prices.

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by - Verified Customer February 09, 2012

They are timely and courteous, their prices are competitive, and they are very competent.

by - Verified Customer February 03, 2012

I have been a client of Jay and Excel Automotive Technologies for almost 10 years and always found their service and integrity to be top notch! Thanks again!

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by - Verified Customer January 25, 2012

He does an excellent job. He works hard at it and does a good job.

by - Verified Customer January 24, 2012

He's the most honest, competent, reliable body and mechanic shop I have ever used.

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by - Verified Customer January 24, 2012

You can trust them.

by - Verified Customer January 27, 2011

Excel has a excellent body shop and are able to match colors perfectly. All of the mechanical problems they have taken on have been fixed in a very timely manner, at a fair price. Great staff at the shop.

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by - Verified Customer January 25, 2011

I have used Excel Automotive for nearly 10 years and highly recommend their services. They maintain about 12 of my vehicles.

by January 25, 2011

I am confident that they take good care of my car.

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by - Verified Customer January 25, 2011

The customer service was okay, the service was fast. I liked the way they fixed the car. I did some shopping around and they were not cheapest but they were the best quality wise.

by - Verified Customer January 24, 2011

I'm very satisfied and I've been going to him for years and I will continue to go.

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by January 23, 2011

They are very honest, they decide what's wrong, tell you how much it costs, and let you decide what you want to do.

by - Verified Customer January 17, 2011

They're very professional people there and they'll take good care of you.

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by - Verified Customer January 10, 2011

I would say I was tremendously impressed with the thoroughness, skill, consistency of effort, and obviously I am very satisfied.

by - Verified Customer January 09, 2011

Very honest and reliable service.

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by January 06, 2011

There great. They do what they say.

by - Verified Customer January 03, 2011

Just keep doing what you are doing and all will be well.

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by - Verified Customer January 03, 2011

The most reliable shop in the market.

by January 03, 2011

They do a great job.

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by - Verified Customer December 29, 2010

Honest, quick, detail oriented.

by - Verified Customer December 29, 2010

I'm always satisfied with the work there because their level of service is always way above what I expect and I completely trust Jay and his staff.

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by - Verified Customer December 27, 2010

Car comes back fixed, clean and with a schedule of future maintenance. I was going to buy a new car in April, but since my car is fixed and running great, I am going to keep it. I have referred several friends to this shop.

by - Verified Customer December 27, 2010

I've been going to them for 5 years now and he is the best mechanic I've ever dealt with.

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by - Verified Customer December 15, 2010

Excel is very professional and honest. They fix it right the first time. Very hard to find honest mechanics today!

by - Verified Customer December 14, 2010

I would say the workers will go the extra mile, there extremely honest, they repair parts instead of making you get new ones, and the ask if it's okay, not just slipping them in.

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RepairPal Scorecard
92
OVERALL QUALITY SCORE

12
month
Nationwide
warranty
12
month
Local
warranty
TECHNICAL ABILITY
95
TOOLS & EQUIPMENT
97
CUSTOMER SERVICE
91
CUSTOMER AMENITIES
91

Jay and Neata opened Excel Automotive Technology in 2001 and moved to their current location in 2006. With an incredibly high Net Promoter Score and five-star online rating, it's obvious to us that Excel prioritizes customer service. Along with two ASE certified techs, Excel also has specialized diagnostic scan tools and equipment to diagnose and repair even the most difficult problems. As Jay says, \"We stand behind our slogan, which is: quality comes second ... only to honesty.\" Now that's a great shop!


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Collision Repair & Paint
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
  • Upholstery
  • Vehicle Detailing
  • Windshield/Glass
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AMENITIES

  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Free Multi-Point Safety Inspection
  • Heated Waiting Room
  • Rental Car
  • Se Habla Espanol
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet
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AFFILIATIONS

  • Bosch Service Network
  • iATN

MESSAGE FROM THE SHOP

Excel Automotive Technology is a family business first and an automotive repair shop second, located in the Galleria area in Houston, TX. Jay Meir runs Excel Automotive Technology with the support of his wife and two daughters. Houston’s been their home for over 20 years. Honesty is the cornerstone of Excel Automotive Technology’s service which is why Jay’s customers trust him with their vehicles.

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More
Questions Answered by Excel Automotive Technology
Car runs fine once it starts, but it is di...
If the check engine light is on I would start with that. If the light is off check the crank sensor. We see a lot of problem with the crank sensor and no check engine light. Good luck
Before I put my van in the shop my "c...
Whenever you disconnect the battery for 10 seconds you reset the system monitors and erase the PCM codes. When the shop repair the engine they had to disconnect the battery. You might have a problem with the e.g.r valve if you email me the code I might be able to give you more information. Jmeir@excelautotech.com
Good luck.
and the the light on the dash say gearbox ...
If the engine control module sense that there is a problem with the throttle body it put the transmission in limp mode, most of the time it put the transmission in second gear and let you drive the car in low speed. Turnig the ignition off and then back on some time will reset the engine control module.
How can one be sure if it is the oil pump ...
You need to connect oil pressure gaugh to the engine at idle you should have over 5psi and at 3000rpm over 25psi
Good luck
All my power door locks, and truck, gas co...
Is the door locks work when you use the key to lock or unlock the driver door, or when you use the main door lock switch in the car. If they are the you have a problem with the keyless entery.

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