Mike was great to work with.
EMC Eric is always helpful & professional. Great to work with!
Professional and very experienced. Great customer service!
Eric and Shelina are fantastic! The only place my cars get serviced. Best in town! Beats BMW dealership hands down.
All went well with repairs. Car wash was not as good as before. But I am very picky about how the car looks.
Very satisfied with the work done.
Everyone was professional and explained the work that was to be preformed. Very satisfied with my experience.
I'm very happy with European Motor Cars and happy I found them years ago. They do good work and are fair. -Yoli Oram
This shop is very good. Best experience in town!
Great staff and excellent service.
Shop was good.
Excellent service, as always.
Courteous, respectful and job was well done.
They analyzed my car and gave me a layman's explanation of what was wrong with my car and how they could fix it. I was satisfied with the service.
Great work and they washed my car and made it look like new. It was great service. Thank you Shelina, you are awesome and I will definitely return and recommend European Motors to all my friends. Thanks again.
Great service, done in timely fashion.
Always happy with the service at European Motor Cars.
I love European Motor Cars. Great customer service.
Very satisfied with what I had done.
Good customer service. Love the coffee machine in the waiting room.
I have always received courteous speedy service. Everyone is always very friendly.
Keep up the excellent work and I shall keep coming back.
Was great, I'll be back for sure.
The team at EMC are very helpful, friendly and care for your car as if its their own.
great as always.
Was disheartened because the pricing for repairs was identical to the Mercedes dealership repair shop. Was quoted $768. for replacing the thermostat. I went to dealership and bought the thermostat for $255. ,paying retail and had someone do the labor for $40. That means you were charging me $468.00 for labor alone.
I was also charged $99. for diagnosing and I had the service A done. Feel like you are right on par with dealership prices and was told I would save a ton of money. Also quote for mount replacement was identical to dealership, where I would at least get a loaner car.
Great job and well done on my car and my daughters car and the pricing was fair.
Excellent overall, highly recommend.
Good service, will come again.
Wonderful as always.
They were kind and professional.
Great service. Been visiting this shop for 4 years.
Fixed properly and ready on time, excellent service.
I'm a happy customer.
I received a fair price and excellent customer service.
I always feel comfortable when I take my car here.
European Motor Cars went above and beyond w/fixing my vehicle and providing fantastic customer service!
I was very impressed with how I was treated at EMC. Other shops need to take notes of how to conduct their business.
Well trained service team, nice lounge and friendly service. Worked me in for service the same day, I feel their service is second to none
Did a thorough inspection of a pre-owned car.
Very pleased, excellent service.
Awesome Customer Service!
Always good, I look forward to my warranty expiring just so I do not have to go back to the dealer.
The shop is always clean, employees are always courteous, the workmanship is always done correctly. Never have had to take the car back to them. Highly reccomend!
I was really impressed that I received an e-mail stating repair costs (which included pictures) asking how I would like to proceed. I learn a lot about my car from the staff. I ride into work after dropping off my car was very convieneant. I will be back!
4th time I have taken my car to them and have never had a issue with their work. Shelina makes you feel very comfortable and will let you know what repairs are priority.
No follow through, still waiting for someone to remedy my complaint.
Great customer service. No pressure when reviewing additional items that may need to be fixed in the near future.
Family owned shop, great service. Stand behind their work with guarantees. Drop your car off they take you to work!
I've been taking my cars to them for 15 plus years, need I say more?!
Excellent in every way.
I am bad with names but the woman who runs the shop is always nice.
My service at European Motor Cars has always been excellent. Eric and the staff is very trustworthy and I will continue to refer friends to European Motor Cars.
European Motors was prompt in resolving my repair issues and guarantees their work.
Repairs are always done in a timely matter; the staff is always friendly & professional European Motor Cars is 'top notch.'
European Motor Cars always fires good work and explains what needs immediate attention/repair. Let's you know what is needed to be done that isn't needed on the spot, but instead in the near future.
Excellent as always, I drive 230 miles to get the best and it is worth it!
Eric was great. He explained everything to me. Great customer service!
Best place in town that I have found to work on my BMW to date.
Very nice staff and Mike was able to get me a Saturday appointment when asked.
The mechanic mis-diagnosed the problem. The car went to the BMW dealer for 11 days. They did no work on the car in that time.
Service and expertise, as always, fair pricing and transparent as required.
Everything was completed as usual.
Service technician found a tire that was coming apart and alerted me not to drive on the freeway.
The staff was extremely professional, helpful and pleasant to work with.
Always happy with European Motor Cars.
Excellent support to repair my car.
Professional job, no issues or problems.
Micheal Daley is an excellent employee. He kept me updated about my car, explained the charges and had the car ready when he said he would. I can't thank him enough for helping me with my car. It runs great!
I and many of my friends that own several high end performance cars each, have continually relied on European Motor Cars over and above dealerships to service our vehicles. EMC technicians are all factory certified with dealership and/or factory experience, and their support staff treat you truly like family. Their prices are below dealership prices and you get far - far more for each and every vehicle service. If you value precision, safety, and professionalism for your investment, and you and your family, EMC is your only choice!
The service person Eric, communicated horribly. He never called to update me about my vehicle. Well he did call me, only after I called him. He said he was 'just about to call.'
The work took almost two weeks, in that time the owner called me with a cryptic message. I would not return except for now I need to return to have work down on problems that were not there until I picked up the car..
Michael was great, much appreciated!!
I know and trust what was needed was done and done right.
Same as always excellent experience.
Very happy with repairs.
Excellent service at an affordable price. I would highly recommend this company.
I have been bringing vehicles to European Motors for more than 6 Years and the service has always been top notch!
Work professionally performed on time as promised and as quoted.
THE JOB IS DONE WELL.
The customer service was great!
Great all around !
I had them inspect a car before I purchased it, and had them repair a car headlamp. Both services were performed excellently.
Shelina is amazing!
Always a trusted, professional experience. Any repairs or additional work requests are supported with photos, parts, etc. I'm a loyal customer for years and European Motor Cars is a valued resource.
Always courteous and professional, would not take my car anywhere else.
Very nice people family owned that makes you feel like you are part of them! I highly recommend this facility.
Pleased with service. After servicing drove to Santa Barbara and back. Then to Phoenix, got check engine light just outside of Kingman. Checked engine oil and level below circular dot on stick. Added one qt. drove to Phoenix alarm cleared that night in Phoenix. Was enough oil put in during oil change or is something else going on? Plus 2 weeks level holding, will continue to monitor.
Courteous and professional. Lovely and comfortable surroundings.
My car went in for general service which was over due. The service was performed properly and on time.
Service great as always, won't go anywhere else.
All very good.
I will return to European Motors. They are far more customer oriented than either Mercedes dealerships in the area.
Very courteous, flexible and helpful.
Prior to getting work done, we would get a check done with other repair shops and dealerships. We were always pleased with prices, type of work, and completion. Very professional is the way we look at them. I think that's covers it. They are always in the range of fair pricing. I'm just very pleased with them.
The cost of the ABS module was to high. I bought it over the internet for 40% of the price you gave.
EMC stands by their quality workmanship. Being fairly new to Las Vegas, I am very pleased to have found them. My X5 runs well and looks spanking new every time it leaves the EMC shop. Thanks to all the dedicated technicians.
I was impressed with the knowledge and apparent experience in diagnosing the unique issue I was seeking to have repaired.
I travel from Los Angeles to Las Vegas to have any serious maintenance or repair problems done by E M C that's how much I think of their Repair and Maintenance facility! Ken
YOUR SHOP FAILED TO FIND A BAD REAR WHEEL BEARING
they even give advice for extended warranty at other places. very satisfied with this repair service place
Competent mechanics, but they are looking to stretch the job out to get as much as possible out of your visit.