Engine Works Inc
1923 Minturn St, Alameda, CA 94501 Map & directions
Call Now: (510) 466-1355
“Eric and his crew offer top notch service.”
“Engine works (Norberto) explains the problem, provides recommendation, and reason for the recommendation....”
“I like the level of expertise they exhibit.”
“Engine Works is terrific with customer service. They are always pleasant and professional. Their pricing is...”
“Excellent customer service - thorough explanations of recommendations and options.”
“Always polite, fast turn around, honest and dependable employees.”
“Eric has always been honest and reliable. Great service.”
“I have been a satisfied customer for at least 10 yrs. Numerous repairs and service on at least 6 cars. Always...”
About Engine Works Inc
RepairPal’s Comprehensive Evaluation
Our evaluation of this RepairPal Certified shop revealed a shop with a commitment to experience, training, and ASE Certification. All of these things are very good markers for the level of professionalism of the staff. Engine Works was established in 1989 by Eric Quan with the vision off offering dealership level expertise at a fair price. Our unbiased evaluation revealed this facility has done a good job of assembling the things a good quality shop needs. They employ a very experienced team of technicians, they are ASE Certified, and are a California Smog Check station. An investment has been made in the automotive tools and computer diagnostic equipment that is needed to help ensure that your vehicle is fixed right the first time. Work done here is backed by a 12-month / 12,000-mile warranty for your peace of mind. Part of our evaluation is a review of their most recent customers. This team was described by their customers as reliable, trustworthy, polite, and professional. For your convenience a local shuttle service, early bird drop off, and a waiting area with wireless Internet are available.
Auto Makes We Service
|AC/Heating||Check Engine Light||Diagnosis||Hybrid/Electric|
|Muffler & Exhaust||Oil Change & Lube||Scheduled Maintenance||Service & Repair|
|Smog/Emissions Testing||Timing Belts|
|AAA Member Discount||Early Bird Dropoff||Service Guarantee||Shuttle|
Customer Reviews 36 verified reviews (38 total)36 Sort by: Date |
I went to several other mechanics that told me a variety of stories of what was wrong with my vehicle...then I took it to Engine Works. They advised me of the trouble with Triple A batteries and took the battery out and gave me a new one and I have never again had trouble starting the vehicle. Others wanted me to replace the starter, the alternator, you name it. Engine Works was honest.
I've been bringing my cars to Eric Quan's shop for the last 18 years. His examinations are spot on, he always backs his workmanship, and he understands the value of his customers time, money and word of mouth. Over the last 18 years I've brought him many makes of vehicle from Volvo, BMW, Mercedes, SAAB, Toyota, Honda, Izuzu and Saturn. He works on anything and recently purchased a Toyota Prius as a "learning vehicle" and the specific tools/equipment it takes to works on these hybrid cars. Another thing to take note of is that Eric doesn't have a high turn over rate of employees. We've referred all of our friends and co-workers to Engine Works over the years and will continue to do so into the future.
These people are great! I explained my car's overheating problem over the phone, the response gave me confidence that they would find and solve the problem and not try to sell me a large and unnecessary engine repair.
The shop is super clean (unusual in my experience). The staff is polite, gracious, and very helpful. They listen.
They solved the problem, suggested one additional maintenance update and now my little Focus is ready for the next 100,000.
I wish I had known of them long ago.