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Engine Works

(510) 466-1157
183 Verified Reviews
engworks@pacbell.net

HOURS
08:00
17:30
http://purl.org/goodrelations/v1#Monday
08:00
17:30
http://purl.org/goodrelations/v1#Tuesday
08:00
17:30
http://purl.org/goodrelations/v1#Wednesday
08:00
17:30
http://purl.org/goodrelations/v1#Thursday
08:00
17:30
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
8:00am to 5:30pm
S
Closed

ADDRESS

1923 Minturn St
Alameda, CA 94501 USA

AUTO REPAIR EXPERIENCE

  • Eric Quan, Owner
  • Established 1989
  • 6 Auto Repair Mechanics on Staff
  • 3 ASE Certified Auto Technicians
  • 1 ASE Master Auto Technician
  • 96 Years of Car Repair Experience

Engine Works Reviews

OVERALL RATING

183 Verified Reviews
5 stars
(130)
4 stars
(39)
3 stars
(9)
2 stars
(1)
1 star
(4)
by - Verified Customer November 07, 2017

Impressed with order and cleanliness of the shop, the prompt acknowledgement of my presence, thorough explanations when I called. BEST shop experience I've had to date!! This is my go to first place now!

by - Verified Customer November 05, 2017

Very clear explanation of repairs needed and completed in a timely manor.

by - Verified Customer November 05, 2017

excellent service

by - Verified Customer November 02, 2017

I have been Engine Works for years and they always do a great job and the people that work there are very nice and helpful.

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by - Verified Customer October 31, 2017

The shop was clean and the staff was professional and courteous. The repair was done on a short timeline and the nature of the repair was explained to me in detail before they proceeded with the work. The repair still might not be 100% but the mechanics have reassured me that if its not to my satisfaction, I'll be able to bring the car back in for further investigation.

by - Verified Customer October 31, 2017

My car was towed to the shop. I was explained the procedure, contacted by phone for estimate and my car was ready 1 hr earlier than expected. I was very satisfied with the overall services

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by - Verified Customer October 29, 2017

Good quality service for a reasonable price.

by - Verified Customer October 26, 2017

I've been bringing my car to this shop for a couple of years now when I had my previous car. I've always felt comfortable here and when comparing diagnosis and pricing, it always matches up reasonably with other shops/mechanics.

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by - Verified Customer October 23, 2017

Eric and Vince always take time to explain what's going on, and give me options I can take with my old cars.

by - Verified Customer October 22, 2017

I think mostly everything was great. I think better communication would make the experience better. Would get call 20 minutes before shop closed to inform me car was done. I think if they called the customer earlier, they would allow more time to get there

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by - Verified Customer October 15, 2017

I appreciate the explanation of the work done on my car and else needed to be done.

by - Verified Customer October 12, 2017

The mechanics are friendly and professional. They did their best to answer my questions and updated me on any issues with my car, but did not pressure me to fix then at that time as they were not absolutely necessary. The work was done in a timely manner and cost was very reasonable.

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by - Verified Customer October 12, 2017

I rely on this shop for all my 4 cars. I never been disappointed. Amazing team always there when needed.

by - Verified Customer October 12, 2017

Engine Works are always honest and up front about auto repairs. They are fair in their pricing, and always do quality work.

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by - Verified Customer October 02, 2017

I went on my friend's recommendation. They were professional and courteous. The service seems a little pricey. Oh, well. It didn't seem like they test drove my vehicle, because some of the minor issues still remains.

by - Verified Customer October 01, 2017

The work that was performed was prompt and thorough. I was able to watch the work performed to my car and can see the care in their work. I was next to get processed for payment and the employee was on a phone call trying to help another customer that took a little longer. Someone saw me waiting and stepped in to process my payment which I appreciated.

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by - Verified Customer October 01, 2017

I really appreciate these guys. They have always been professional, accurate, helpful and efficient with my time!

by - Verified Customer September 28, 2017

Clear explanations, attention to details. Happy with the service I received. Appreciated the notes on the things we could not figure out.

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by - Verified Customer September 28, 2017

I have been using Engine Works for about 17 years!!!!!

by - Verified Customer September 26, 2017

Pleasant

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by - Verified Customer September 25, 2017

Great service my go to car shop

by - Verified Customer September 25, 2017

Just to clarify the couple of negative answers, it was a tricky repair, but when they found out it didn't really work the first time, they went above and beyond to make sure they got it right! It took longer than I would have liked, but it was worth it. This shop is great!

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by - Verified Customer September 24, 2017

Fantastic service!!!

by - Verified Customer September 21, 2017

First time with Engine Works and although it was a very expensive series of issues, I felt like I was treated with honesty and fairness, and everything was explained clearly, with all questions answered in a straightforward way. Very courteous and professional staff. Hopefully I won't have to visit again anytime soon, but that's nothing to do with the work provided by Engine Works!

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by - Verified Customer September 18, 2017

I was completely satisfied with the work that was done.

by - Verified Customer September 18, 2017

It was a pleasure, Thank you!

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by - Verified Customer September 11, 2017

Simple work (oil change & mirror adjustment), but price was reasonable and work was done well and timely.

by - Verified Customer September 11, 2017

They were great - they saved me a couple thousand dollars vs an expensive replacement that the dealership had recommended. They will have the rest of my repair business from now on.

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by - Verified Customer September 07, 2017

Kind staff, great service, explained required repairs well

by - Verified Customer September 05, 2017

Personnel was respectful and personable. They collaborated to be certain that I understood the mechanics of the complicated issue. They did not pressure me in any fashion and gave me their sage advice as though I was a, 'care for,' relative. The highest compliment that I can give. I would love to see some creative ways of the shop's ability to offer 10%-20% discounts, particularly when charges are above $2K, if needed or requested.
Over all satisfied with experience and I have and will continue to recommend this shop.

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by - Verified Customer September 04, 2017

Took a 16 yr. old Jeep Grand Cherokee in for a smog check. During the check, a number of small maintenance issues arose, the shop coordinated with me, made the repairs and helped me sort out some problem areas for work later on. The car was ready well ahead of the agreed time and I couldn't believe the price. I ask Vince if he was sure he had charged me enough. These people are the real deal, they do very good work at more than reasonable prices.
SER

by - Verified Customer September 01, 2017

timely. professional and per representations of estmate

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by - Verified Customer August 30, 2017

Great job!

by - Verified Customer August 30, 2017

Great work at a very fair price. I'm a repeat customer and really trust the Engine Works team to give an honest assessment of the job, and then do it right!

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by - Verified Customer August 27, 2017

This shop is always wonderful. I love how they track our complete history from Day 1. Love them!

by - Verified Customer August 17, 2017

Brought car in for an oil change and was completed the same day. I also received recommendations on repairs.

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by - Verified Customer August 16, 2017

In and out quickly for a smog check.

by - Verified Customer August 15, 2017

The diagnostics were done in a timely fashion; the information was clear, and I got my car fixed to my satisfaction. The cost of the repairs was better than I could have gotten elsewhere. Eric and Vince and the crew are friendly, informative, and understanding! Highly recommend Engine Works.

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by - Verified Customer August 14, 2017

Great shop run by great people.

by - Verified Customer August 14, 2017

Very accommodating in solving problems with my older model car. Thank you very much.

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by - Verified Customer August 13, 2017

Excellent

by - Verified Customer August 13, 2017

we are so grateful for the honest service

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by - Verified Customer August 10, 2017

Had a routine oil change. It was as expected and Eric, the owner always greets customers with respect and hears them out.

by - Verified Customer August 08, 2017

Great explanation of what was done to my vehicle, but they could not come up with any real ideas on how to fix it within means. Told me they are done with the car and nothing could really be done at this time.

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by - Verified Customer August 08, 2017

Fine.

by - Verified Customer August 08, 2017

The services I received met all of my needs and expectations. I appreciated the courtesy call, followup, and flexibility in order to meet my needs.

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by - Verified Customer August 07, 2017

Brought my truck in for what I thought would be a somewhat expensive repair, but turned out to be pretty minor. Impressed with the honesty of the shop. Could definitely have done an unnecessary repair and I never would have been the wiser.

by - Verified Customer August 06, 2017

The actual cost ended up being half the estimate.
The shop provided a ride from and to the shop.

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by - Verified Customer August 06, 2017

Great service!

by - Verified Customer August 03, 2017

Vince is very helpful and he explained to me everything that needs to be done

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by - Verified Customer July 30, 2017

These guys are great! They are knowledgable and most of all honest. I had taken my care to a dealer and was told that I needed a starter motor. Engine Works checked my starter motor and found it worked fine. The real problem was broken motor mount. Will definitely use them again.

by - Verified Customer July 28, 2017

Vince was great and explained all the necessary actions I needed to take in order to maintain my car. Would recommend coming back again to fix my car anytime!

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by - Verified Customer July 26, 2017

Had a good experience working with Eric on the repair of my car. Provided fair pricing and recommendations, which were much more in line with my expectations than the dealership.

by - Verified Customer July 25, 2017

Polite, courteous, knowledgable and fair

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by - Verified Customer July 25, 2017

I have found Engineworks to be trustworthy and to perform high quality repairwork. I also appreciate their friendly and respectful customer service. They're always professional.

by - Verified Customer July 25, 2017

Always excellent work and great customer service at Engine Works!

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by - Verified Customer July 25, 2017

Thanks for a job well done with no surprises!

by - Verified Customer July 20, 2017

Great!

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by - Verified Customer July 20, 2017

They lost my windshield reservoir cap but replace it at no charge. Great guys.

by - Verified Customer July 20, 2017

Quality of the work was excellent. Staff kept me very informed of the ongoing progress. I will be giving this shop more business.

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by - Verified Customer July 19, 2017

One of the best.

by - Verified Customer July 19, 2017

I appreciate the clear communication. All of the services and charges were very clearly sent to me in an email the night before my service.

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by - Verified Customer July 19, 2017

Good neighborhood shop. Clean and professional shop. Close to my house, so very convenient.

by - Verified Customer July 16, 2017

Great service. Probably the best in Alameda, the best to my experience. The guys at the shop are extremely nice and knowledgeable. Huge thanks to them for their dedication to customer satisfaction!

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by - Verified Customer July 12, 2017

Great shop, will return.

by - Verified Customer July 11, 2017

Engine Works is always professional and very knowledgeable about my car maintenance and repair needs, their work is top notch and reasonably priced.

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by - Verified Customer July 11, 2017

The employees delivered on their promises.

by - Verified Customer July 10, 2017

Great place to have my car serviced. Thank you

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by - Verified Customer July 05, 2017

I brought in my Expedition to have an AC vent issue fixed. It was correctly diagnosed and fixed as they said.

by - Verified Customer July 02, 2017

Best Car Repair Shop EVER.

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by - Verified Customer June 28, 2017

Nice, efficient shop.

by - Verified Customer June 27, 2017

The work was done as promised, on time, with no unexpected costs. The staff is always professional, their recommendations and explanations are respectful and informative, and the shop's neat and organized. I highly recommend Engine Works.

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by - Verified Customer June 27, 2017

Fast ,very efficient and professional

by - Verified Customer June 21, 2017

Consistently excellent service.

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by - Verified Customer June 21, 2017

Greeeeeeat

by - Verified Customer June 20, 2017

Excellent work - would recommend them to my friends and family.

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by - Verified Customer June 19, 2017

Been to you guys before, and will be back!

by - Verified Customer June 19, 2017

Fine shop for most repairs.

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by - Verified Customer June 18, 2017

Awesome. Thumbs up.

by - Verified Customer June 15, 2017

Well done!

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by - Verified Customer June 15, 2017

I have been doing business with Engine Works for over 30 years and will continue to do so.

by - Verified Customer June 14, 2017

Very happy with the work that was performed. Vince explained everything in great detail and gave me additional service recommendations that my car needed.

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by - Verified Customer June 13, 2017

Eric and the gang always provide the BEST Service.

by - Verified Customer June 06, 2017

Always trust them to do whatever is necessary and do it correctly.

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by - Verified Customer May 30, 2017

I've been going to Engine Works for about 7 years. They aren't really close to where I live, but the quality and reliability of their work makes the trip worthwhile. Trustworthy, honest repairs at a reasonable price. Can't ask for more.

by - Verified Customer May 29, 2017

I have only one car, so in addition to the excellent repair (replace timing belt) I was dropped off and picked up at my home. Great Job!

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by - Verified Customer May 25, 2017

All went well.

by - Verified Customer May 22, 2017

Having an older car, I greatly appreciate the support to keep her running smoothly and identifying parts nearing the end of their service life. Having that information, I can budget and schedule future repairs on a schedule that is convenient for the both of us. I feel that I have received top quality professional work at a reasonable price.

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by - Verified Customer May 22, 2017

Very helpful as always!

by - Verified Customer May 18, 2017

They always do a great job and do it quickly.

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by - Verified Customer May 17, 2017

1st time customer and we will be back for all our auto needs.

by - Verified Customer May 17, 2017

We always have good quality work at Engine Works. Highly recommend!

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by - Verified Customer May 15, 2017

I trust these guys to do right by my car. that's pretty high praise.

by - Verified Customer May 11, 2017

Eric was very helpful in explaining what needed to be done to my car. He was very knowledgeable and honest. I would highly recommend him.

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by - Verified Customer May 10, 2017

Wunderbar.

by - Verified Customer May 07, 2017

Good work, done on time for a fair price.

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by - Verified Customer May 04, 2017

Good job.

by - Verified Customer May 03, 2017

I took my daughter's car in for a repair. I liked the work so much I will be bringing my wife's car in soon.

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by - Verified Customer May 02, 2017

Everything went extremely smooth with my car. Loved the service and glad they were recommended.

by - Verified Customer May 02, 2017

excellent.

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by - Verified Customer May 01, 2017

Work was done well and was reasonably priced.

by - Verified Customer May 01, 2017

Clean shop, car ready on time and explained what work would be needed in the future with a price.

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by - Verified Customer April 26, 2017

Fine.

by - Verified Customer April 17, 2017

Power steering problem. Brought in for diagnosis. Performed on time and for a fair price.

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by - Verified Customer April 16, 2017

Great service.

by - Verified Customer April 16, 2017

The guys are awesome. I will absolutely bring my car back.

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by - Verified Customer April 13, 2017

I needed a last minute smog check, I called in the morning, and the shop was flexible to make time to receive my vehicle. I left it in the morning and 2-hours later it passed & was certified. THANK YOU!

by - Verified Customer April 12, 2017

Thank you!

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by - Verified Customer April 06, 2017

It was great! The people that work there are very helpful.

by - Verified Customer April 06, 2017

Efficient and professional. Great service.

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by - Verified Customer April 05, 2017

Great!

by - Verified Customer April 04, 2017

A bit costly than expected but the work was done on time and as promised.

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by - Verified Customer April 02, 2017

I have been using Engine Works exclusively for my car service and repairs since 2000. Eric and his crew are excellent at servicing BMWs and other brands where the dealer service departments are famous for overcharging and pressuring for unnecessary work. I have referred many friends, some from as far as Richmond, who also exclusively use Engine Works.

by - Verified Customer March 30, 2017

This was my first time using Engine Works. I need a B service on my Mercedes. I was very pleased with the service and intend to be a regular customer. I also recommended them to my husband and he intends to go there too.

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by - Verified Customer March 30, 2017

It was fine.

by - Verified Customer March 29, 2017

I've used Engine Works for years and have always been happy with their work.

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by - Verified Customer March 28, 2017

They were great about fixing a simple issue they came across, without charging, and it solved what could have been a much larger issue. I have only had the car back a few days, but so far, so good! I would recommend Engine Works.

by - Verified Customer March 26, 2017

I recently moved to Alameda about a month ago and I never really had the best luck with mechanics in the past, until I came here. Very friendly and informative staff. I would definitely return to engine works again.

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by - Verified Customer March 21, 2017

Had trouble passing a smog test, and Engine Works fixed my car enough that it passed. Thanks guys!

by - Verified Customer March 21, 2017

They were very accommodating in rescheduling a test drive when my car stopped making its weird noises on the day I brought it in (of course), and great in taking the time to explain which repairs were more urgent concerns and which could wait.

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by - Verified Customer March 20, 2017

Very satisfied with smog check on two cars. All staff are professional & courteous. Very pleasant experience.

by - Verified Customer March 20, 2017

Thanks Eric!

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by - Verified Customer March 20, 2017

Eric was great about fixing the problem right away.

by - Verified Customer March 19, 2017

My favorite garage repair shop for over 20 years. Can even do scheduled maintenance on my lexus. No more trips to auto dealer!! As always, on time, no hassles, etc.

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by - Verified Customer March 13, 2017

Great service.

by - Verified Customer March 13, 2017

I trust Eric with my car always. He understands how I feel about taking good care of it. All the workers are helpful and friendly. The shop is spotless.

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by - Verified Customer March 12, 2017

Great service at a reasonable price. Nice clean shop.

by - Verified Customer March 09, 2017

I knew what I needed when I took my wife's Chrysler 300 in. Typically I work on all my own vehicles, yet didn't have the time for this repair. The guys did NOT try to get over on me. Highly recommended, super fair prices.

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by - Verified Customer March 07, 2017

Fabulous experience. They took care of major work on both our cars quickly and kindly.

by - Verified Customer March 07, 2017

Great customer service. Trust these guys to only fix what is necessary.

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by - Verified Customer March 07, 2017

Great service as always.

by - Verified Customer March 07, 2017

Engineworks does quality work, on time, at a fair price. Plus they are nice and respectful.

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by - Verified Customer March 06, 2017

Very professional and honest.

by - Verified Customer March 06, 2017

Another fine job!

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by - Verified Customer February 28, 2017

Engine Works has a vast pool of knowledge to draw on.

by - Verified Customer February 26, 2017

As usual, everything was just great!

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by - Verified Customer February 26, 2017

Great folks. I have used this shop for about 6 years and have never had a problem with the quality and timeliness of their service. Erik, the owner will answer any questions and make sure you are satisfied.

by - Verified Customer February 23, 2017

Nice job, thanks.

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by - Verified Customer February 23, 2017

Best auto repair shop in the bay area. Excellent service, knowledgeable staff and competitive prices! I would recommend Eric and his crew to any car owner, make or model doesn't matter, these guys know there stuff

by - Verified Customer April 20, 2014

Trustworthy, pleasant group of mechanics.

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by - Verified Customer April 19, 2014

They took care of me.

by - Verified Customer April 18, 2014

I was not pleased with the quality of work or the price.

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by April 17, 2014

Service person tends to be pushy and a money grubber - the owner is not though.

by - Verified Customer April 12, 2014

Fair pricing.

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by - Verified Customer April 10, 2014

The crew is extremely knowledgeable, personable and helpful.

by - Verified Customer April 06, 2014

Service is great but sometimes pricey.

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by - Verified Customer April 04, 2014

Excellent Service.

by - Verified Customer April 04, 2014

Good company, reasonable prices, great guys.

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by - Verified Customer March 31, 2014

Good communication, they did what they said and in the time they said they would.

by - Verified Customer March 29, 2014

Very good bunch of guys who seem to have a good grasp of their business.

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by - Verified Customer March 26, 2014

They are always reliable, trustworthy, and reasonable. They know what they are doing.

by - Verified Customer March 23, 2014

They are professional and do their best to resolve all car issues as quickly as possible.

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by - Verified Customer March 21, 2014

Eric and his crew offer top notch service.

by - Verified Customer March 20, 2014

Engine works (Norberto) explains the problem, provides recommendation, and reason for the recommendation. Very professional team.

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by - Verified Customer March 17, 2014

I like the level of expertise they exhibit.

by March 09, 2014

Generally good work, prices a bit high, have had trouble finding sources of problems on my car before.

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by - Verified Customer March 08, 2014

Engine Works is terrific with customer service. They are always pleasant and professional. Their pricing is highly competitive and their work is always spot on. I would recommend them to anyone.

by - Verified Customer March 02, 2014

Excellent work and there is never any pressure for repairs as I have had with other repair shops. Customer service is outstanding and if they detect a problem I am promptly contacted and options are discussed as to the cost and nature of the repair.

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by - Verified Customer February 28, 2014

First nothing is perfect. However, engine works comes as close to perfection as possible. They are honest.

by - Verified Customer February 27, 2014

Service was completed timely and done to satisfaction.

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by - Verified Customer February 20, 2014

They're very knowledgable, courteous and down to earth. They do great work.

by - Verified Customer February 19, 2014

Timely and professionally treated.

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by - Verified Customer February 18, 2014

Excellent customer service - thorough explanations of recommendations and options.

by - Verified Customer February 16, 2014

They reviewed exactly what needed to be done now and what could wait. Price comparable to other service centers.

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by - Verified Customer February 08, 2014

Norberto and everyone there treat us like family. They know what they're doing and they take the time to explain it to us. We trust them to take care of us and our vehicles.

by January 30, 2014

Excellent service/knowledge & reliable.

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by - Verified Customer January 29, 2014

I have been doing business with engine works for years

by - Verified Customer January 21, 2014

My car was okay until I got the oil changed and some work done on my car. After that my car overheated and a hose broke leaking coolant all.over my engine. I took car back to the shop and they diagnosed about $1000 more work. I took my car to another shop that fixed the problem for $150.

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by - Verified Customer January 17, 2014

Always polite, fast turn around, honest and dependable employees.

by - Verified Customer January 15, 2014

I went to several other mechanics that told me a variety of stories of what was wrong with my vehicle...then I took it to Engine Works. They advised me of the trouble with Triple A batteries and took the battery out and gave me a new one and I have never again had trouble starting the vehicle. Others wanted me to replace the starter, the alternator, you name it. Engine Works was honest.

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by - Verified Customer January 14, 2014

Eric has always been honest and reliable. Great service.

by - Verified Customer January 09, 2014

I have been a satisfied customer for at least 10 yrs. Numerous repairs and service on at least 6 cars. Always received competent courteous service from all of the staff.

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by - Verified Customer January 08, 2014

Quality work.

by - Verified Customer January 04, 2014

People are helpful and friendly. Gave great suggest and good price

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by - Verified Customer December 31, 2013

Great service. Great prices.

8 verified customers did not leave comments but provided these ratings:
by John, Jennifer, Danai
by Nancy, Siobhan
by Martin
by Daniel
by Kirk

RepairPal Scorecard
93
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
24
month
Local
warranty
TECHNICAL ABILITY
97
TOOLS & EQUIPMENT
90
CUSTOMER SERVICE
94
CUSTOMER AMENITIES
93

Our evaluation of this RepairPal Certified shop revealed a shop with a commitment to experience, training, and ASE Certification. All of these things are very good markers for the level of professionalism of the staff. Engine Works was established in 1989 by Eric Quan with the vision off offering dealership level expertise at a fair price. Our unbiased evaluation revealed this facility has done a good job of assembling the things a good quality shop needs. They employ a very experienced team of technicians, they are ASE Certified and are a California Smog Check station. An investment has been made in the automotive tools and computer diagnostic equipment that is needed to help ensure that your vehicle is fixed right the first time. Work done here is backed by a 24-month / 24,000-mile warranty for your peace of mind. Part of our evaluation is a review of their most recent customers. This team was described by their customers as reliable, trustworthy, polite, and professional. For your convenience a local shuttle service, early bird drop off, and a waiting area with wireless Internet are available.


Details

SPECIALTIES

  • AC/Heating
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
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AMENITIES

  • AAA Member Discount
  • Early Bird Dropoff
  • Service Guarantee
  • Shuttle
  • Wireless Internet

AFFILIATIONS

  • ACDelco
  • NAPA
  • iATN

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jeep
  • Kia
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
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Map
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