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Eaton Automotive

(602) 207-8765
28 Verified Reviews
eatonauto@gmail.com

HOURS
07:00
17:00
http://purl.org/goodrelations/v1#Monday
07:00
17:00
http://purl.org/goodrelations/v1#Tuesday
07:00
17:00
http://purl.org/goodrelations/v1#Wednesday
07:00
17:00
http://purl.org/goodrelations/v1#Thursday
07:00
17:00
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
7:00am to 5:00pm
S
Closed

ADDRESS

8828 N Black Canyon Hwy #2
Phoenix, AZ 85051 USA

AUTO REPAIR EXPERIENCE

  • Donovan Eaton, Owner
  • Established 2008
  • 2 Auto Repair Mechanics on Staff
  • 1 ASE Certified Auto Technician
  • 22 Years of Car Repair Experience

Eaton Automotive Reviews

OVERALL RATING

28 Verified Reviews
5 stars
(20)
4 stars
(6)
3 stars
(1)
2 stars
(0)
1 star
(1)
by - Verified Customer July 16, 2015

Donovan is an outstanding mechanic. He is extremely time efficient, but also takes the time to make sure a job gets done right at a fair and reasonable price that is much better than the dealer. I know that when I take my vehicle to Eaton Automotive that I will receive excellent value for my hard earned money.

by - Verified Customer July 14, 2015

They are honest. They are close. They are out my backdoor. He is quick about it.

by - Verified Customer July 12, 2015

They are very upfront on what I need to have done. What I need to have done now and what can wait until later. The prices are better than all dealerships. They are very honest. They do premium quality work.

by - Verified Customer July 09, 2015

The service was quick, fast, and honest.

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by - Verified Customer July 07, 2015

It's a good place to get car work done.

by - Verified Customer June 29, 2015

They are honest. I have used them for a long time, before they were Eaton Automotive. They ask me before they do work on my car. They did find out everything that is wrong with it and then they give me options. They are always honest. They do a great job of communicating with me. They always give me a nice bid.

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by - Verified Customer June 29, 2015

I like the work he does. He is thorough and he doesn't try to do extra work or upsell.

by - Verified Customer June 19, 2015

It was very easy to deal with. It was quick, honest service. I was really pleased. The office was nice. Everything was really professional. I couldn't have asked for a better experience.

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by - Verified Customer June 16, 2015

Always quality care.

by - Verified Customer June 09, 2015

They are top notch mechanics who always know what they are doing and are spot on all the time. They know everything that is wrong and fix it correctly.

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by - Verified Customer June 07, 2015

Not only being nice people, they do quality work at reasonable prices. As a customer what more can you want?

by - Verified Customer June 02, 2015

He is honest & does good work.

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by - Verified Customer June 02, 2015

Quality service for a reasonable price.

by - Verified Customer May 28, 2015

They have good service and my car worked. Everything was done right.

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by - Verified Customer May 19, 2015

The guy is awesome. He explains everything he is going to do. As a matter of fact, I am taking my car in on Monday.

by - Verified Customer May 18, 2015

I've been going there for sometime after Eaton took over my long time auto service and Donovan has always been fair and explains everything to me. He seems like a real honest guy.

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by - Verified Customer May 14, 2015

Eaton Automotive was professional, informative, prompt - with reasonable fees.

by - Verified Customer May 14, 2015

They are honest.

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by - Verified Customer April 29, 2015

They are very professional and honest.

by - Verified Customer March 25, 2015

I was very pleased with the service I received.

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by - Verified Customer March 19, 2015

Donovan is a nice, honest and trustworthy guy. He has worked on one of my cars multiple times and he is always up front about his findings, my options and his advice on what to do. He has never given me a hard time or made a fuss when I didn't want him to fix everything he found that needed attention because I couldn't afford it at the time.

by - Verified Customer March 13, 2015

I went to the dealer first to have my repair done and they found more items that need to be address and the quote was in the thousands, like 3800.00. I am a retired single woman on a social security so I'm on a budget. Well after a few tears my daughter suggested I try Eaton just to get a quote, just made be it might be cheaper; So I did and come to find out I the items that the dealer told need to be repair was not leaking they lied to me, well long story short....total repair was 490.00 for everything....Eaton is very honest ! I love them!

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by - Verified Customer February 26, 2015

Great quality work at fair prices and good care.

by - Verified Customer February 17, 2015

Very nice guys! Didn't try to make me purchase the things I wasn't there for.

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by - Verified Customer January 04, 2015

Good service.

by - Verified Customer December 08, 2014

Too expensive.

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by - Verified Customer October 22, 2014

The service is excellent and the products he uses have a limited warranty.

by - Verified Customer September 04, 2014

I believe Donovan is very honest.

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RepairPal Scorecard
94
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
24
month
Local
warranty
TECHNICAL ABILITY
99
TOOLS & EQUIPMENT
93
CUSTOMER SERVICE
96
CUSTOMER AMENITIES
91

Eaton Automotive has been serving Phoenix and the surrounding area since 2008. This RepairPal Certified shop strives to stay on top of the latest technologies and to be a leader in the local community by providing the highest level of automotive repair coupled with the best customer service. Our review of this shop revealed they are achieving this goal. Recent customers describe this team as “honest”, “professional”, “awesome”, “excellent”, and “outstanding”. This location features a team led by owner Donovan Eaton, who brings his years of experience, excellent ongoing training and ASE certifications. An investment in the necessary tools and diagnostic equipment help make them capable of repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to state smog inspections, to check engine light diagnoses and repairs, as well as your scheduled maintenance needs. Repairs performed here are covered by a 24-month / 24,000-mile warranty for your peace of mind. Early bird vehicle drop off, and a waiting area with wireless Internet are all available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Transmission Repair
+ More

AMENITIES

  • Coffee
  • Early Bird Dropoff
  • Financing
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Service Guarantee
  • Shopping Nearby
  • Towing
  • Warranty Accepted
  • Wireless Internet
+ More

AFFILIATIONS

  • NAPA
  • iATN

MESSAGE FROM THE SHOP

Eaton Automotive is a Napa Auto Care Center servicing the Phoenix area with repairs for import & domestic vehicles, cars & trucks, gas, diesel or hybrid vehicles. We are a shop that takes pride in our work. We strive to be the best and deliver nothing but quality service. We use only the best parts and fluids available. We have a nationwide 24 month 24 k mile warranty with road side towing to give our customers peace of mind with all our repairs and services. We have a friendly staff that willing to advise and educate our customers to make them feel like they made the right choice in choosing us to service their vehicle. We have very fair and competitive pricing. We always do the little extra things to make sure that the vehicle is fixed right and all customer concerns are fix by doing a quality control inspection and test drive after all repairs are done and returning vehicle back to the customer.

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More

Map
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