Eaton Automotive

(602) 207-8765
28 Verified Reviews

7:00am to 5:00pm


8828 N Black Canyon Hwy #2
Phoenix, AZ 85051 USA


  • Donovan Eaton, Owner
  • Established 2008
  • 2 Auto Repair Mechanics on Staff
  • 1 ASE Certified Auto Technician
  • 22 Years of Car Repair Experience

Eaton Automotive Reviews


28 Verified Reviews
5 stars
4 stars
3 stars
2 stars
1 star
by - Verified Customer July 17, 2015

Donovan is an outstanding mechanic. He is extremely time efficient, but also takes the time to make sure a job gets done right at a fair and reasonable price that is much better than the dealer. I know that when I take my vehicle to Eaton Automotive that I will receive excellent value for my hard earned money.

by - Verified Customer July 15, 2015

They are honest. They are close. They are out my backdoor. He is quick about it.

by - Verified Customer July 13, 2015

They are very upfront on what I need to have done. What I need to have done now and what can wait until later. The prices are better than all dealerships. They are very honest. They do premium quality work.

by - Verified Customer July 10, 2015

The service was quick, fast, and honest.

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by - Verified Customer July 08, 2015

It's a good place to get car work done.

by - Verified Customer June 30, 2015

They are honest. I have used them for a long time, before they were Eaton Automotive. They ask me before they do work on my car. They did find out everything that is wrong with it and then they give me options. They are always honest. They do a great job of communicating with me. They always give me a nice bid.

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by - Verified Customer June 30, 2015

I like the work he does. He is thorough and he doesn't try to do extra work or upsell.

by - Verified Customer June 20, 2015

It was very easy to deal with. It was quick, honest service. I was really pleased. The office was nice. Everything was really professional. I couldn't have asked for a better experience.

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by - Verified Customer June 17, 2015

Always quality care.

by - Verified Customer June 10, 2015

They are top notch mechanics who always know what they are doing and are spot on all the time. They know everything that is wrong and fix it correctly.

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by - Verified Customer June 08, 2015

Not only being nice people, they do quality work at reasonable prices. As a customer what more can you want?

by - Verified Customer June 03, 2015

He is honest & does good work.

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by - Verified Customer June 03, 2015

Quality service for a reasonable price.

by - Verified Customer May 29, 2015

They have good service and my car worked. Everything was done right.

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by - Verified Customer May 20, 2015

The guy is awesome. He explains everything he is going to do. As a matter of fact, I am taking my car in on Monday.

by - Verified Customer May 19, 2015

I've been going there for sometime after Eaton took over my long time auto service and Donovan has always been fair and explains everything to me. He seems like a real honest guy.

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by - Verified Customer May 15, 2015

Eaton Automotive was professional, informative, prompt - with reasonable fees.

by - Verified Customer May 15, 2015

They are honest.

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by - Verified Customer April 30, 2015

They are very professional and honest.

by - Verified Customer March 26, 2015

I was very pleased with the service I received.

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by - Verified Customer March 20, 2015

Donovan is a nice, honest and trustworthy guy. He has worked on one of my cars multiple times and he is always up front about his findings, my options and his advice on what to do. He has never given me a hard time or made a fuss when I didn't want him to fix everything he found that needed attention because I couldn't afford it at the time.

by - Verified Customer March 14, 2015

I went to the dealer first to have my repair done and they found more items that need to be address and the quote was in the thousands, like 3800.00. I am a retired single woman on a social security so I'm on a budget. Well after a few tears my daughter suggested I try Eaton just to get a quote, just made be it might be cheaper; So I did and come to find out I the items that the dealer told need to be repair was not leaking they lied to me, well long story repair was 490.00 for everything....Eaton is very honest ! I love them!

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by - Verified Customer February 27, 2015

Great quality work at fair prices and good care.

by - Verified Customer February 18, 2015

Very nice guys! Didn't try to make me purchase the things I wasn't there for.

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by - Verified Customer January 05, 2015

Good service.

by - Verified Customer December 09, 2014

Too expensive.

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by - Verified Customer October 23, 2014

The service is excellent and the products he uses have a limited warranty.

by - Verified Customer September 05, 2014

I believe Donovan is very honest.

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RepairPal Scorecard


Eaton Automotive has been serving Phoenix and the surrounding area since 2008. This RepairPal Certified shop strives to stay on top of the latest technologies and to be a leader in the local community by providing the highest level of automotive repair coupled with the best customer service. Our review of this shop revealed they are achieving this goal. Recent customers describe this team as “honest”, “professional”, “awesome”, “excellent”, and “outstanding”. This location features a team led by owner Donovan Eaton, who brings his years of experience, excellent ongoing training and ASE certifications. An investment in the necessary tools and diagnostic equipment help make them capable of repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to state smog inspections, to check engine light diagnoses and repairs, as well as your scheduled maintenance needs. Repairs performed here are covered by a 24-month / 24,000-mile warranty for your peace of mind. Early bird vehicle drop off, and a waiting area with wireless Internet are all available for your convenience.



  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Transmission Repair
+ More


  • Coffee
  • Early Bird Dropoff
  • Financing
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Service Guarantee
  • Shopping Nearby
  • Towing
  • Warranty Accepted
  • Wireless Internet
+ More


  • NAPA
  • iATN


Eaton Automotive is Napa Auto Care Center servicing the Phoenix area with repairs for import & domestic vehicles, cars & trucks, gas, diesel or hybrid vehicles. We are a shop that takes pride in our work. We strive to be the best and deliver nothing but quality service. We use only the best parts and fluids available. We have a nationwide 24 month 24 k mile warranty with road side towing to give our customers peace of mind with all our repairs and services. We have a friendly staff that willing to advise and educate our customers to make them feel like they made the right choice in choosing us to service their vehicle. We have very fair and competitive pricing. We always do the little extra things to make sure that the vehicle is fixed right and all customer concerns are fix by doing a quality control inspection and test drive after all repairs are done and returning vehicle back to the customer.


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