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E&J Auto Service

(773) 377-8758
182 Verified Reviews
service@eandjautoservice.com

HOURS
07:30
17:30
http://purl.org/goodrelations/v1#Monday
07:30
17:30
http://purl.org/goodrelations/v1#Tuesday
07:30
17:30
http://purl.org/goodrelations/v1#Wednesday
07:30
17:30
http://purl.org/goodrelations/v1#Thursday
07:30
17:00
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-Th
7:30am to 5:30pm
F
7:30am to 5:00pm
S
Closed

ADDRESS

5359 W Addison St
Chicago, IL 60641 USA

AUTO REPAIR EXPERIENCE

  • John Losch, Owner
  • Established 1946
  • 2 Auto Repair Mechanics on Staff
  • 1 ASE Master Auto Technician
  • 66 Years of Car Repair Experience

E&J Auto Service Reviews

OVERALL RATING

182 Verified Reviews
5 stars
(125)
4 stars
(41)
3 stars
(12)
2 stars
(0)
1 star
(4)
by - Verified Customer May 04, 2017

John was helpful and my car is running great.

by - Verified Customer May 03, 2017

I trust E&J's completely and have recommended them to others who are also satisfied, customers!

by - Verified Customer April 30, 2017

Service was great!

by - Verified Customer April 27, 2017

I will always bring my car to E & J and to know my car will be fixed right. And the peace of mind when driving around.Thanks, Guys!

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by - Verified Customer April 26, 2017

I used one of their promotional deals and they did a great job - the pdf I received with the inspection was great!

by - Verified Customer April 24, 2017

Very professional and honest auto shop. Fair prices and excellent service. Highly recommended.

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by - Verified Customer April 24, 2017

The work is always of excellent quality and the employees very friendly.

by - Verified Customer April 20, 2017

I have used this same shop for service to my land rover as well as my Jaguar. Because the mechanic (John) is very good never have any problems after he works on my cars. Price, quality is always the best. I am always treated with respect.

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by - Verified Customer April 17, 2017

Great!

by - Verified Customer April 10, 2017

Courtesy/and honest explanation of work to be done, with photos of damaged parts to be replaced is refreshing.

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by - Verified Customer April 06, 2017

Good local shop!

by - Verified Customer April 06, 2017

Awesome customer service!

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by - Verified Customer April 05, 2017

As always the staff was friendly but professional. Service was well done. I feel that I can always trust the work and information offered about my car's needs. I am grateful that this excellent station is near my home.

by - Verified Customer April 05, 2017

Great job guys!

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by - Verified Customer April 04, 2017

Great explanation of services performed and needed.

by - Verified Customer April 02, 2017

Great service! They sent an email with pictures of my vehicle and where the issues were! I would likely go back for repair!

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by - Verified Customer March 30, 2017

The experience was great only did repairs that were needed

by - Verified Customer March 29, 2017

My car was thoroughly checked, but a concern I mentioned when I dropped off the car wasn't checked until I mentioned it again when I received a call that my car was ready. Otherwise, I am very satisfied with the service at 'E and J'.

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by - Verified Customer March 27, 2017

I always get my work done there because of the honesty and quality of the work. I also really appreciate the warranty after the repairs are done.

by - Verified Customer March 26, 2017

Very professional and fair auto shop. 5 stars.

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by - Verified Customer March 21, 2017

Over the years my husband and I have trusted this shop. We go out of our way to have these gentlemen to work on our Pilot.

by - Verified Customer March 19, 2017

Easy to deal with, fair, and no games!

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by - Verified Customer March 07, 2017

Super easy.

by - Verified Customer March 06, 2017

They were honest about what needed to be fixed...and what needs to be done in order to keep my car running smoothly.

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by - Verified Customer March 02, 2017

I have been taking my car to this shop for years. They have always been the greatest group of people. Service is always impeccable!

by - Verified Customer March 01, 2017

Great, quick, professional services just what everyone is looking for. Recommend!

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by - Verified Customer February 28, 2017

First time visit. I trust this business.

by - Verified Customer February 27, 2017

Very pleased with professional all around service.

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by - Verified Customer February 20, 2017

Took my car for oil change Synthetic blend with a coupon for 19.99 and at the end, I pay more than 40.00 dollars.

by - Verified Customer February 20, 2017

Great people great work, thank you, guys.

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by - Verified Customer February 20, 2017

Excellent top experience mechanics. Great warranty on all repairs. Really friendly.

by - Verified Customer February 19, 2017

Loved the emailed inspection and estimate!

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by - Verified Customer February 16, 2017

I have been going to E and J for many years. They always do a good job. The assessment report I receive always helps me plan for future repairs. I will always go to them for all my needs. I also have family members that go there as well.

by - Verified Customer February 14, 2017

First time and good experience. Nice guys!

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by - Verified Customer February 09, 2017

E&J has always done great work on my car.

by - Verified Customer February 06, 2017

John & the boys are the best I wouldn't take our vehicles anywhere else!

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by - Verified Customer February 05, 2017

They do a very thorough analysis of the vehicle on each visit and explain any recommended services that result from it. I never feel pressured to have anything done.

by - Verified Customer January 31, 2017

As always very pleased with service at E&J and appreciate the people I trust to work on our cars and perform a great job at a fair price.

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by - Verified Customer January 31, 2017

All work performed in a timely manner.

by - Verified Customer January 23, 2017

I just had a brief check up on my car and both John and Bob were extremely professional and helpful.

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by - Verified Customer January 15, 2017

Everything was excellent and will refer my friends and family.

by - Verified Customer January 11, 2017

Service and communication both were excellent. I am very pleased and have already recommended on FB to friends.

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by - Verified Customer January 10, 2017

Excellent customer service and attention.

by - Verified Customer January 09, 2017

Friendly people to deal with and cooperative.

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by - Verified Customer January 05, 2017

My grandfather, Mom and Dad, and whole family have been happy with the service for several decades.

by - Verified Customer January 05, 2017

Great service and very accommodating!

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by - Verified Customer January 02, 2017

Quick and helpful.

by - Verified Customer December 29, 2016

A.good experience!

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by - Verified Customer December 28, 2016

Great shop been going there for years.

by - Verified Customer December 21, 2016

Based on all the visits to this shop I would highly recommend this place to my friends and family. The work is done quickly, pricing is reasonable and the front desk gentleman is very pleasant and entertaining. A+

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by - Verified Customer December 15, 2016

Kind enough to take my sons car in for a checkup during the extreme cold. Seemed honest and forthright with no pressure!

by - Verified Customer December 14, 2016

Always the best in car care. John and Bob are true professionals.

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by - Verified Customer December 13, 2016

Very friendly and always done on time.

by - Verified Customer December 13, 2016

Never have any problems with E&J. Friendly and courteous service every time.

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by - Verified Customer December 11, 2016

I WILL RECOMENT TO MY FRIENDS!

by - Verified Customer December 07, 2016

Appears to be a good service.

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by - Verified Customer December 07, 2016

I've always liked E&J. I liked that when you dropped your car off they did a once over on the car & told you what needed to be repaired soon & what needed to be repaired eventually. Now I feel pressured into doing work on my car. I had to buy 4 new tires & was talked into purchasing them from E&J. Now I seem to have to fill the tires with air semi-regularly. I always got tires from Another place & NEVER had that issue. Now I'm stuck with these cheap tires. Soon I'll be needing new brakes. The mechanic who called me made it sound like they'll go out on me at any given moment but when my husband went to pick up my car the owner said the brakes can wait til spring. I paid over $4,000 in the past year & now I feel chained to this place because of the warranty. Not pleased.

by - Verified Customer December 06, 2016

Great service . Great price , friendly and courteous!

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by - Verified Customer December 05, 2016

Thanks to all!

by - Verified Customer December 05, 2016

Satisfied with work done.

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by - Verified Customer December 01, 2016

The shop was great. They did a fantastic job and I never felt pressured to get any unneeded repairs!

by - Verified Customer December 01, 2016

ALWAYS trust E&J I live in the suburbs and it is well worth the drive into the city for the quality service I receive Never talked into something that is not needed.

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by - Verified Customer November 30, 2016

Welcoming staff and great service! I'll be a return customer.

by - Verified Customer November 30, 2016

Good!

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by - Verified Customer November 29, 2016

We have been going to this shop for over 40 years. We trust this shop as they have always been honest and fair.

by - Verified Customer November 22, 2016

Satisfied with the work that was performed.

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by - Verified Customer November 17, 2016

I received great service. Thanks!

by - Verified Customer November 16, 2016

The only reason I didn't give the highest rating as far as referring someone is because the friend I referred, thought the estimate was high. I've always been happy with the work performed and your efficiency.

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by - Verified Customer November 10, 2016

Great shop! Will definitely be coming back.

by - Verified Customer November 09, 2016

Very satisfied.

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by - Verified Customer November 08, 2016

Great!

by - Verified Customer November 07, 2016

John Losch heads up a business started by his father, Jack. E & J has been dealing with its customers honestly and ethically for 40 + years.

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by - Verified Customer November 03, 2016

Great.

by - Verified Customer November 01, 2016

Work was completed promptly. I feel I was treated very professionally. Excellent experience.

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by - Verified Customer October 31, 2016

E&J Auto Service is a great neighborhood shop, with trustworthy mechanics.

by - Verified Customer October 30, 2016

Very nice people
They fix your car fast and they dont lie to you.

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by - Verified Customer October 27, 2016

On short notice I brought my car in for service, it was rendered while I waited which was not very long. Good job. I highly recommend.

by - Verified Customer October 27, 2016

Great, took truck for a test drive with me to ensure that it worked right.

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by - Verified Customer October 26, 2016

Good work done there a. Little pricey.

by - Verified Customer October 24, 2016

Everything was fantastic as always.

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by - Verified Customer September 05, 2016

The shop was very quick, efficient and reasonable pricing.

by - Verified Customer September 01, 2016

Always professional and courteous. They do a great job of explaining the work that needs to be done. I never feel like they are up selling or pressuring me to get work done. The work is always done at the time promised.

Reply from E&J Auto Service – by E and J Auto Service Inc September 14, 2016

Patty, thank you for your trust in our business!

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by - Verified Customer September 01, 2016

They aren't pushy and are very accommodating.

by - Verified Customer August 31, 2016

Very honest, informative and prompt service.

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by - Verified Customer August 31, 2016

The service was done quickly.

by - Verified Customer August 30, 2016

Very thorough, using technology to show repairs needed for the future.

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by - Verified Customer August 30, 2016

They are terrific nice guys and reasonable. Would recommend to anyone looking to fix their cars.

Reply from E&J Auto Service – by E and J Auto Service Inc September 14, 2016

Thank you for becoming our customer. We are glad to have met you through asking us a question through RepairPal, and we are extremely happy you enjoyed your service experience.

by - Verified Customer August 24, 2016

I enjoyed using the coupon and was expecting to pay a little over $50 for the work on the car. Was told when the car was ready for pick-up that the only other issue was a burned out license plate bulb but they went ahead and took care of it. Was surprised the cost for that was around $30 with labor and wasn't told that until I came into pick up the car.

Reply from E&J Auto Service – by E and J Auto Service Inc September 14, 2016

Curtis, Thank you for your positive review of your service experience. We did do a complete inspection of your vehicle, and because you take such good care of your car, a burnt out license plate bulb was the only issue we found when performing your full service oil change, tire rotation and vehicle inspection. Accessing the license plate bulbs on your vehicle does require removing an entire liftgate panel to gain access. While only one bulb was burnt out, we replaced both - since the bulbs are only $3 each and we wanted to save you the labor charge to re-access the panel again in the near future when the other bulb was likely to burn out soon. When we advise you of your vehicle's needs, We tend to quote the total cost of everything you need as one grand total, as opposed to attempting to break down every little component cost over the phone. We are always willing to break down things further if you need, and everything is itemized and invoiced on your final repair summary.

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by - Verified Customer August 23, 2016

Great mechanics and very trustworthy car repair shop.

by - Verified Customer August 22, 2016

Quick and thorough service.

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by - Verified Customer August 22, 2016

Dropped off my van. I was contacted quickly after the van was assessed. I was notified about any discovered problems and asked if I wanted them corrected. I was given the price up front. Very professional.

Reply from E&J Auto Service – by E and J Auto Service Inc September 15, 2016

Mike, Thank you for appreciating our promptness and thoroughness in addressing your vehicle's concerns. We are glad you value knowing the exact condition of your vehicle and that we give you options and full pricing up front, and leave the decision to go ahead with repairs up to you.

by - Verified Customer August 22, 2016

I was very impressed with the level of service. Joe is very courteous and personable at the front desk. I was pleased to be emailed pictures of what they inspected on my vehicle. My vehicle was serviced on time.

Reply from E&J Auto Service – by E and J Auto Service Inc September 14, 2016

Lori, Thank you for your positive review. We will always strive to be friendly, honest and approachable. We are so glad you appreciate the extra time and effort it takes to do an electronic inspection report on your car. We are always more comfortable recommending service and repairs to your car when you know what you are paying for.

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by - Verified Customer August 22, 2016

Professional, honest, timely service and an impressive on-line service report.

by - Verified Customer August 17, 2016

Awesome!

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by - Verified Customer August 17, 2016

They are always very accommodating getting me in when I need service. They always call and go over anything that they find that might need repair and give me costs that may be associated with them before any kind of additional work is performed.

by - Verified Customer August 14, 2016

Good Service.

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by - Verified Customer August 14, 2016

I am generally satisfied with the service I receive at E&J. On my last visit I felt I was overcharged for the installation of the battery which if I had gone Auto Zone etc. they would have installed my battery free of charge.

Reply from E&J Auto Service – by E and J Auto Service Inc September 14, 2016

Patricia, Thank you for letting us know that you generally are satisfied with our shop. We do charge for our labor when installing parts on vehicles. Today's computer controlled vehicles have memories that must have constant electrical supply to maintain (above and beyond just the clock and radio presets). When we install a new battery into a vehicle we use a special device that ensures that there is no interruption in the electrical supply while the battery is being removed (which would erase the memories of the computers, reset your clock to zero and possibly cause an anti-theft deterrent lockout of your entire radio that requires a factory code to restore). Also, your vehicle battery is held in place by a bracket that must be removed to gain access to the battery. We also perform a complete cleaning of the battery cable ends to ensure that the new battery has the best possible electrical connection to the starting system, charging system and computer modules. The auto parts stores, that we are aware of, who do not necessarily employ certified technicians, do not provide this level of service when replacing a battery. On top of that, your new battery is warrantied by us, nationwide, by a five year free replacement warranty with absolutely no pro-ration throughout the warranty period. I hope this helps justify to you the nominal fee we charge to install a battery.

by - Verified Customer August 11, 2016

Great customer service and pricing.

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by - Verified Customer August 10, 2016

My car was in a very bad situation. But second day my car was ready to go "fast and furious" in the city. Thanks to Joe and his operative time.

Reply from E&J Auto Service – by E and J Auto Service Inc September 15, 2016

Nicolea, As a first time customer, we want to thank you for choosing our shop when you were having issues with your car. We are glad we were able to identify your vehicle's concerns and get them resolved in a timely manner for you. Let us know any time you need help with your vehicle!

by August 10, 2016

The part that stands out the most is that they take pictures of everything they are going to replace/work on. They email to you in a mini report so you know that it really does need to be replaced and they are not doing extra needless work.

Reply from E&J Auto Service – by E and J Auto Service Inc September 15, 2016

Our e-mailed vehicle maintenance reports are one of our favorite things, too! We love the fact that the pictures we present to you are of YOUR actual car, and we also strive to highlight all the good things about your vehicle along with the items that might need attention.

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by - Verified Customer August 09, 2016

Excellent service, communication, and follow-up's. Thoroughly explained auto condition, complete with pictures and one-on-one conversations.

by - Verified Customer August 08, 2016

Prompt professional service. Price was a bit of a shock.

Reply from E&J Auto Service – by E and J Auto Service Inc September 15, 2016

Don, we understand your vehicle had quite a few repairs performed on one visit. Not only did you have the main power steering rack and pinion assembly fail, you also needed brake work, and we brought up to date some of your past due preventative maintenance items all on the same visit. We did receive your full permission to perform all the work we recommended on your vehicle and fully disclosed the total cost to you before the work was begun, Each individual service is itemized by price on your final invoice. If you note the individual pricing for each service, you'll see that our price for each individual service is within the RepairPal fair price estimate. We strive to provide top quality work at a fair price, rather than just be the cheapest guys in town. Also, keep in mind that the quality of our work is warrantied for a full 24 months/24,000 miles.

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by - Verified Customer August 03, 2016

Great as always

by - Verified Customer August 01, 2016

Not only was the work done to my satisfaction (as it always is with this shop), I was delighted to retrieve a very clean car when I had brought in a very dirty one. Also, I subsequently received photos of the work that was done during every stage of the process. E & J can always be trusted to discover what should be done to keep a car in good and safe running order. My confidence in their ability to do the work would rate a 10 every time.

Reply from E&J Auto Service – by E and J Auto Service Inc August 24, 2016

Thank you for your confidence in our abilities to keep your car in tip-top shape. We are also glad you enjoy the personalized email report with photos of the different parts on your car that show you exactly what we are fixing.

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by - Verified Customer August 01, 2016

Very well done work

by - Verified Customer August 01, 2016

My apt. was on time, all needs taking care of.

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by - Verified Customer July 31, 2016

All went well.

by - Verified Customer July 28, 2016

Great service at a good price.

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by - Verified Customer July 25, 2016

I asked for a total tune up and an honest opinion on whether I should keep my car or get a new one. As always they were very honest of what the car needed and gave a total haul so it can last years to come.

Reply from E&J Auto Service – by E and J Auto Service Inc August 24, 2016

Nowadays, purchasing a new car can be a daunting prospect. Making the investment to keep your current car in good running order is an excellent financial decision for many people. With proper care, today's cars can last for many many years and easily give you a couple hundred thousand miles of service. Overall, people who invest in keeping an older car in good safe operating condition oftentimes spend much less on their overall transportation costs than folks who buy a new car every few years.

by - Verified Customer July 25, 2016

They were friendly, courteous and prompt.

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by - Verified Customer July 25, 2016

Very knowledgable staff. Completes service on time.

by - Verified Customer July 24, 2016

Great service!! Nice and considerate.

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by - Verified Customer July 21, 2016

Great service

by - Verified Customer July 20, 2016

Like the detailed email print out

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by - Verified Customer July 20, 2016

Expensive. Did more work on the car than I had asked for.

Reply from E&J Auto Service – by E and J Auto Service Inc September 06, 2016

We are sorry you feel like we did more work on the car than you asked for. After reviewing your repair visit, it actually seems like you requested us to do less work on your car than we were recommending, and we respected your request to do less work than your car needed to fully solve the problem that you brought it in for. When you brought your car to us you stated that the car had a longer stopping distance than it should and that it was pulsating while stopping. We had our technician test drive the vehicle with you in the car so that you could demonstrate to us what your vehicle was doing. We noted that the Anti-lock brake system was activating at times when it normally shouldn't. After we provided you with a ride home, we fully diagnosed your car and found that the front and rear brake friction components were excessively worn, the brake fluid was contaminated and your tires were worn past their useful life, causing loss of traction. These three factors were working together to produce the symptoms you specifically wanted to resolve. We also performed a complementary maintenance inspection and noted some other preventative maintenance needs based on the condition, age and mileage of the vehicle. We presented you with all of our recommendations, and you asked us to perform only the brake work and replace a burnt out brake light bulb. We did not replace the tires that you very badly needed, nor did we perform the other preventative maintenance that your car really needs to remain reliable long term, and we made careful notes for you on your invoice, so you knew exactly what services your car still needs and can plan to bring them up to date before they cause other more serious problems with your vehicle. We know that keeping a car in good safe working order does require investing in maintenance and repairs from time to time, and we would love the opportunity to help you figure out the best way to fit those necessary items into your overall plan.

by - Verified Customer July 19, 2016

Service is always friendly and as quick as possible. What needs to be done is always clarified.

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by - Verified Customer July 18, 2016

E&J looks at the entire car when I bring it in. If they find something of which I was not aware I get a phone call to discuss the seriousness of the potential repair; how much it would cost; and whether or not I want it done.

Reply from E&J Auto Service – by E and J Auto Service Inc August 24, 2016

We are so happy that you appreciate our dedication to providing a thorough overall assessment of the condition of your vehicle on each repair visit. Once you have the knowledge of potential repair issues, we will always leave the decision as to what repairs are done up to you.

by - Verified Customer July 14, 2016

My uncle is head of one of the largest service centers in my hometown. We recently purchased our home in Portage Park and so thankful to have found this service center. The owner and his manager are so professional and the work done is excellent. We will return for many years.

Reply from E&J Auto Service – by E and J Auto Service Inc August 24, 2016

As an automotive repair professional, when I have family members out of town with car troubles, I always appreciate when I am able to help them find a good local shop in their area that treats them with honesty and respect. I'm so grateful that you and your uncle feel that that is the kind of shop we are!

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by - Verified Customer July 11, 2016

Very courteous and knowledgeable in response to my questions and concerns.

by - Verified Customer July 11, 2016

E&J Auto provides excellent service. They have always shared with me upcoming maintenance of the car so that I can prepare for what's ahead.

Reply from E&J Auto Service – by E and J Auto Service Inc August 24, 2016

Keeping our customers up to date on future preventative maintenance needs is one of our favorite things to do. We are aware that expensive surprises are not something anyone looks forward to. All cars require maintenance at some point, and when we can alert you ahead of time, we know it helps you to prepare and be ready for the investments you make in your vehicle.

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by - Verified Customer July 11, 2016

I'm extremely pleased with their professionalism.

by - Verified Customer July 07, 2016

I've had great experiences each time I brought my car to E&J. Always friendly and great service!

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by - Verified Customer July 04, 2016

I have lived in the neighborhood over 20 years and have passed this place a 1000 times and was curious. I have always well maintained my vehicles but since I was going on a long road trip and I suspected my front brakes needed work, I wanted an inspection and tune-up done. I assumed this was an old school mechanic shop but instead was greeted in a professional and courteous manner. The technology was up to date. I was sent updates along with pics of each inspection made. At the end the car passed inspection BUT yes I needed my front brakes worked on and an air filter. Great experience, would recommend to anyone .

Reply from E&J Auto Service – by E and J Auto Service Inc July 28, 2016

We are glad you stopped in to meet us! Let us know any time we can help you!

by - Verified Customer June 29, 2016

Always great!

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by June 29, 2016

Very friendly

by - Verified Customer June 29, 2016

The work that was done was explained to me I'm detail. It helps knowing what is going on.

Reply from E&J Auto Service – by E and J Auto Service Inc July 28, 2016

Educating our customers about WHY their car needs what we are recommending makes us feel good. We truly enjoy sharing our knowledge of cars with our customers, and invite customers to ask any car related questions that they have.

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by - Verified Customer June 28, 2016

Friendly, knowledgable staff. The email .pdf of the inspection results was a great touch - very helpful and informative!

Reply from E&J Auto Service – by E and J Auto Service Inc July 28, 2016

We are so happy that you appreciate the extra time and effort it takes to prepare an individually personalized emailed maintenance report with pictures of the various items we inspect on your vehicle. We feel better knowing that you are making informed decisions about your vehicle's maintenance needs based on the actual condition of your vehicle's various components.

by - Verified Customer June 26, 2016

Joe & John gave a realistic suggestions about the problems my 2013 Honda CRV.

Reply from E&J Auto Service – by E and J Auto Service Inc July 28, 2016

Thank you for bring us fresh baked brownies!

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by - Verified Customer June 21, 2016

Joe was very precise and informative about all the problems my car was having. Daniel was my automotive technician and he did an amazing job! Definitely would recommend.

by - Verified Customer June 19, 2016

We have used E&J since we moved to the neighborhood 7 years ago. John and Joe have provided great service at a fair price.

Reply from E&J Auto Service – by E and J Auto Service Inc July 28, 2016

Thank you for your years of loyalty to our shop. We will continue to strive to provide you with the level of service you deserve.

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by - Verified Customer June 19, 2016

The work was done in a timely manner and the repair resolved the problem.

by - Verified Customer June 15, 2016

They're always upfront and very informative with what they're doing and what does or does not need to be done in the future. Their detailed emailed reports are a nice touch too.

Reply from E&J Auto Service – by E and J Auto Service Inc July 28, 2016

Pointing out future preventative maintenance and repair needs is one of our favorite things to do. When our customers can plan ahead for inevitable necessary car expenses, it helps them to budget for a quality repair - as opposed to having to make an emergency quick decision on a major expense.

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by - Verified Customer June 15, 2016

it was great

by - Verified Customer June 13, 2016

I really like this shop. They are very efficient. They let you know what was wrong with the car, did it in a timely manner and they fix my vehicle! I was very pleased and yes I intend on using them again.

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by - Verified Customer June 12, 2016

Repaired air conditioning with freon, fixed light that was out on the backend of the car and did an overall check. Always friendly, direct and proficient to fix whatever is not working.

by - Verified Customer June 09, 2016

Very satisfied. Always able to schedule in a timely manner. Take both work truck and personal car for nearly 5 years and have always had exceptional service. Very happy customer!

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by - Verified Customer June 08, 2016

Good

by - Verified Customer June 07, 2016

service was good

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by - Verified Customer June 07, 2016

They had our car and were able to complete everything in a timely manner and to our satisfaction.

by - Verified Customer September 10, 2015

We have always had courteous service, and have never had any further problems with the repairs.

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by - Verified Customer September 10, 2015

I like the professional approach in explaining in detail their process in diagnosing and repairing the vehicle.

Reply from E&J Auto Service – by E and J Auto Service Inc October 06, 2015

Pablo, Thank you for your feedback. We always strive to educate our customers about the repairs being performed on their cars. Its good to know you appreciate that!

by - Verified Customer September 10, 2015

Expert service and honest, they never try to sell you on a. service you don't need. You are given an explanation of any work that needs to be done and whether you can wait or if it's something that needs immediate attention . As a woman you are afraid of being taken advantage of but never here. I've been going here for years and wouldn't go any place else.

Reply from E&J Auto Service – by E and J Auto Service Inc October 06, 2015

Darlene, Thank you for your years of loyalty!

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by - Verified Customer September 10, 2015

Friendly, honest, fair prices, great work and fast.

by - Verified Customer September 07, 2015

They are very dependable and we trust their work. Have been going there for years!

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by - Verified Customer September 03, 2015

They are knowledgeable and explain what they're doing well. I have never had another issue with anything that they have fixed.

Reply from E&J Auto Service – by E and J Auto Service Inc October 06, 2015

Kevin, Its great to hear you've never had an issue with any of the repairs we have performed. And just in case you ever do - we warranty our repairs for 2 years/24,000 miles!

by - Verified Customer September 02, 2015

Fast reliable service with a car wash!!

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by - Verified Customer September 01, 2015

The offer the best service.

by - Verified Customer August 27, 2015

I trust John.

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by - Verified Customer August 27, 2015

They are very helpful, reasonably priced and genuinely interested in honest business.

by August 25, 2015

The work is exceptional, the staff is friendly and they explain in detail what work needs to be done beforehand and what work they did afterwards.

Reply from E&J Auto Service – by E and J Auto Service Inc October 06, 2015

Thank you for your feedback! We love our customers!

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by - Verified Customer August 23, 2015

We have been going to E&J for service to both our cars for many years.

by - Verified Customer August 20, 2015

They deal with Volvos and they are the only shop that's been recommended to me.

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by - Verified Customer August 18, 2015

Great people, great service.

by - Verified Customer August 17, 2015

Honesty and great customer service.

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by - Verified Customer August 13, 2015

They are very friendly, easy to communicate with. Good explanation of services and what the car needed. Work was done on time.

by - Verified Customer August 11, 2015

E&J has never disappointed me. I have taken multiple family members cars as well, with complete satisfaction!

Reply from E&J Auto Service – by E and J Auto Service Inc October 06, 2015

Ken, So thankful to have you as a customer!

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by - Verified Customer August 09, 2015

Great service.

by - Verified Customer August 06, 2015

They have always been friendly, courteous, and professional.

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by - Verified Customer August 05, 2015

They are prompt, friendly, trustworthy and stand by their work.

by - Verified Customer July 29, 2015

The customer service rep was very polite and helpful. My car was fixed quickly and for a reasonable price.

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by - Verified Customer July 27, 2015

Professional service.

by - Verified Customer July 22, 2015

They provide excellent service at a fair price.

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by - Verified Customer July 19, 2015

High quality work provided.

by - Verified Customer July 12, 2015

Good service, honest staff, reliable repair.

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by - Verified Customer July 07, 2015

I have always recommended E & J Auto to my friends and family because they have kept our family cars running in top shape for many years under their care. They also advise us on precautionary measures always. The mechanics are extremely knowledgeable.

Reply from E&J Auto Service – by E and J Auto Service Inc October 06, 2015

Debbie, Thank you for your business! We'll continue to strive to keep your family's vehicles running at their very best!

by - Verified Customer July 06, 2015

I have been using E&J for many years (as well as some of my children). I always feel safe in my car especially when I'm driving on the highways to see my children after E&J has done their routine checkup. I'm very faithful about my routine visits.

Reply from E&J Auto Service – by E and J Auto Service Inc October 06, 2015

Sue, You are our favorite kind of customer! By allowing us to keep your routine maintenance up to date, we are able to feel confident that your car will provide you with years of great reliability!

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by - Verified Customer June 25, 2015

We took our car to E&J after another repair shop could not find out what was wrong with our car. E&J did a thorough job of checking out the car, found the problems and fixed them completely to our satisfaction.

Reply from E&J Auto Service – by E and J Auto Service Inc October 06, 2015

Tom, we are so glad we were able to repair your car to your satisfaction!

by June 22, 2015

Very overpriced!

Reply from E&J Auto Service – by E and J Auto Service Inc October 06, 2015

We are sorry you feel our pricing is higher than other shops. We always strive to strike the best balance between quality, service and price. We would rather be able to assure our customers the most reliable high quality repair with an incredible warranty, rather than just be the cheapest guys in town. We certainly understand if that does not fit your needs at this time.

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by - Verified Customer June 07, 2015

The service was excellent.

by - Verified Customer May 28, 2015

Excellent service, super courteous, and great prices!!

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by - Verified Customer May 26, 2015

I have been a customer for many years and have always been completely satisfied with the service and advice.

by May 26, 2015

They went above and beyond to get the job done.

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by - Verified Customer May 20, 2015

I was very happy recommending E&J and going back myself. The last time was not a good experience due to new staff but I respect John as the face of the business.

Reply from E&J Auto Service – by E and J Auto Service Inc October 06, 2015

Diana, Thank you for your respect in our business. We know there was some preventative maintenance recommendations for your vehicle on your last visit that you chose not to perform. We are truly sorry if the way those items were presented to you was off-putting in any way.

by - Verified Customer April 30, 2015

Thorough and extremely trustworthy.

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by - Verified Customer April 29, 2015

Excellent service. Trustworthy. Good price.

by - Verified Customer April 02, 2015

E&J represents honest, reliable service. I have complete confidence in their workmanship and consistently recommend them to friends and family.

Reply from E&J Auto Service – by E and J Auto Service Inc October 06, 2015

Patricia, Thank you for your confidence in our work! We truly appreciate you as a customer!

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RepairPal Scorecard
95
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
24
month
Local
warranty
TECHNICAL ABILITY
98
TOOLS & EQUIPMENT
95
CUSTOMER SERVICE
97
CUSTOMER AMENITIES
93

E&J Auto Service was established way back in 1964 and has been proudly providing the Chicago area with quality auto repairs ever since. This shop features a very experienced, well trained and ASE certified team who are equipped with the state of the art tools and diagnostic equipment necessary for today's modern vehicles. Repairs performed here can range from minor and major mechanical repairs, to check engine light diagnosis and repairs, to tires and wheel alignment, as well as your scheduled maintenance needs. All this work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as: “honest”, “professional”, “courteous”, “helpful”, and "dependable". A local shuttle service, rental cars, early bird drop off, and a waiting area with wireless Internet are also available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
+ More

AMENITIES

  • Early Bird Dropoff
  • Free Multi-Point Safety Inspection
  • Heated Waiting Room
  • Rental Car
  • Service Guarantee
  • Shuttle
  • Warranty Accepted

AFFILIATIONS

  • ACDelco
  • TECH-NET
  • iATN

MESSAGE FROM THE SHOP

Repair Process

We are an ASE Certified shop employing only ASE Master Certified Technicians and ASE Certified service consultants. We pride ourselves in offering top notch service and decades of experience to make sure your car is fixed right the first time- at a fair price.

Before any repairs are begun, we will take the time to get to know YOU. We work with you to find out your needs and concerns for your vehicle. Then, we perform a thorough diagnosis of your vehicle and check all possible causes for your vehicle’s particular concern to determine exactly what needs to be done to meet your repair need. At that point, we provide you with a full detailed estimate of all the parts and labor required to perform a quality repair that you can rely on. This allows you to know exactly what the condition of your vehicle is, and what your repair options are. We then leave the decision to proceed with the repair up to you -without high pressure sales tactics. With your approval, we procee

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More
Questions Answered by E&J Auto Service
Nothing is dripping.
There are many possible causes for odors from your vehicle's climate control system. The first thing to check is if the cabin air filter has been changed at proper intervals and to make sure you continue to change the filter on a regular scheduled basis. This filter catches pollen, dust, and other particulate debris that is in the air as it circulates through the climate control system. If the filter has been allowed to become over-saturated with debris, mold, mildew and other nasty stuff can form and spread throughout the duct-work of the entire system. If this has happened, then a service will need to be performed to clean the internal duct work of the climate control system. Obviously, there can be other external causes for your odor, such as something under the hood of the vehicle causing the odor and the odor transferring to the interior of the vehicle. Our shop would be happy to diagnose your vehicle to determine the exact cause of the odor and recommend the correct repair.
Neither my husband nor myself can travel i...
One of the most important factors to consider when purchasing a vehicle is the way the interior of the vehicle feels to you. Since all people have different body shapes and sizes, what is comfortable for one person may not be comfortable for another. However, once you have purchased a vehicle and then later found that the seats are not comfortable to you, the seats of a vehicle cannot be changed without extraordinary measures, especially since they are designed to work with seatbelts, air bags and other supplemental restraint system safety devices of the vehicle. At this point, you will most likely have to experiment with different types of bolsters, pillows, etc. However, please use caution when placing extra cushions on your seat that they do not interfere with the proper deployment of any seat mounted or side impact air bags during a collision.
My car will start up and idle but it idles...
This is Joe from E&J Auto Service. We are a RepairPal certified shop. It sounds like you have a fairly complex diagnostic issue that needs to be resolved. The good news is, my team has all of the necessary tools, equipment and knowledge to properly diagnose your acceleration concern. We just need you to bring your vehicle to our shop, and authorize us to perform the necessary diagnostic testing to determine the exact root cause of your problem. I have an appointment available as soon as tomorrow for you to leave your vehicle with us. Let me know if you'd like my help!
I hear this noise everyday.
This is Joe from E&J Auto Service. I am able to help you determine what is causing the abnormal noise from your Mazda3. The first step in figuring out what is causing the noise is to have my ASE certified technicians test drive the vehicle to listen for the noise. After that, we would raise your car on a hoist and inspect all the components of your vehicle to determine the exact source of the noise. After we know exactly which of the hundreds of possible faulty parts needs attention, we will provide you with an exact quote of what it would cost to perform the necessary repair. If you choose to have us to perform the repair, we will provide you with a 24 month/24,000 mile warranty on that repair. Call me at 773-725-9414, and we'll set up a time to do this for you.
The noise is coming front of the car like ...
This is Joe from E&J Auto Service. I am able to help you determine what is causing the abnormal noise from the front of your Mazda3. The first step in figuring out what is causing the noise is to have my ASE certified technicians test drive the vehicle to listen for the noise. After that, we would raise your car on a hoist and inspect all the steering, suspension, undercarriage, and chassis components to determine the exact source of the noise. After we know exactly which of the hundreds of possible faulty parts needs attention, we will provide you with a to-the-penny quote of exactly what it would cost to perform the necessary repair. If you would like us to perform the repair, we will provide you with a 24month/24,000 mile warranty on that repair. Call me at 773-725-9414, and we'll set up a time to do this for you.
After starting car and shifting car to dri...
There are many possibilities as to why your Jeep will not accelerate. First we would need to determine if the engine is revving up when you press the accelerator. Once we know that, we can then narrow down the possibilities of components that need to be tested. We at E&J Auto Service have all the equipment and knowledge necessary to determine the exact cause of your vehicle's concern. Please call me at 773-725-9414 and I can help you arrange getting your vehicle to our shop to figure out exactly what you need.
I lined all the lines up on the cranks
It sounds like you possibly have the timing of the engine incorrectly set. I would need some more information about your concern to answer your question with absolute certainty. If you would be willing to bring the vehicle to our shop, I could have my ASE Master Certified technician diagnose your vehicle to determine the exact cause of your vehicle not starting. Give us a call at 773-725-9414 and we can further explain how we can help you.
The truck won't turn over
It sounds like you possibly have the timing of the engine incorrectly set. If you would be willing to bring the vehicle to our shop, I could have my ASE Master Certified technician diagnose your vehicle to determine the exact cause of your vehicle not starting. Give us a call at 773-725-9414 and we can further explain how we can help you.
Issue: Door locks keep trying to activate...
We can help you with your concern. The first step in answering your question would be allowing us to properly diagnose your vehicle's locking system so we can determine exactly what part is at fault. From that point we can recommend the correct repair and provide you with an accurate quote to complete the repair for you.
I brought my car into the dealer because o...
There are multiple electronic modules, switches and sensors that dictate to the transmission what gear the vehicle should be in and when. All of these items would need to be tested to confirm the diagnosis you've been given. A second opinion is definitely recommended and we can help you with that.

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