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Duane's Dealer Alternative

(727) 202-4878
27 Verified Reviews
DEALERALT@YAHOO.COM

HOURS
08:00
17:00
http://purl.org/goodrelations/v1#Monday
08:00
17:00
http://purl.org/goodrelations/v1#Tuesday
08:00
17:00
http://purl.org/goodrelations/v1#Wednesday
08:00
17:00
http://purl.org/goodrelations/v1#Thursday
08:00
17:00
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
8:00am to 5:00pm
S
Closed

ADDRESS

915 Harbor Lake Dr
Safety Harbor, FL 34695 USA

AUTO REPAIR EXPERIENCE

  • Duane Desouza, Owner
  • Established 2009
  • 2 Auto Repair Mechanics on Staff
  • 1 ASE Master Auto Technician
  • 46 Years of Car Repair Experience

Duane's Dealer Alternative Reviews

OVERALL RATING

27 Verified Reviews
5 stars
(26)
4 stars
(1)
3 stars
(0)
2 stars
(0)
1 star
(0)
by - Verified Customer October 04, 2017

I am still waiting for the printed receipt for the work performed.

by - Verified Customer June 28, 2017

I had an appointment and they were ready for my SUV when I arrived and service was completed in 30 minutes! Great Job!!

by - Verified Customer March 23, 2017

He did a great job. Quick service and a reasonable price. He fixed everything that I needed, I would go back again.

by - Verified Customer March 06, 2017

They were very courteous and they took my car right away. I was pleased the wait time was very short, which I was happy with.

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by - Verified Customer March 02, 2017

Clean shop, organized, honest pricing, honest repairs, and quality work.

by - Verified Customer January 15, 2017

He took care of me in a timely fashion and the bill was reasonable.

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by - Verified Customer January 05, 2017

He honors warranties and parts. It is fast service and good pricing.

by - Verified Customer December 27, 2016

He gets my car in and out, does the service in a timely manner, I trust him to give me a fair price. I have no issues.

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by - Verified Customer December 05, 2016

I told him what I needed, he accommodated me and it was close to the house so that was convenient. It is better than going to the dealership.

by - Verified Customer November 22, 2016

Love Duane and appreciate the service he provides.

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by - Verified Customer November 17, 2016

I was happy the work got done like I expected and like it always does. I paid less than I would have elsewhere. I used the pick up and drop off service and that's really nice.

by - Verified Customer November 17, 2016

He fixed an oil leak in the engine, did a great job, and it was reasonably priced and professionally done. He delivered when and at the price he said.

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by - Verified Customer November 14, 2016

It was very good. I got up one morning and my car wouldn't start I called Triple A and they said the battery was dead. I called Duane and he is three blocks from the street from me. He got it, fixed it up very quickly, and it is running well.

by - Verified Customer November 10, 2016

Excellent customer service, diagnosed the problem correctly and very fair priced.

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by - Verified Customer November 08, 2016

I trust Duane implicitly. I tell him what it needs then he looks for it. I give the girl a credit card and I don't even look at the bill, he is fair and the most honest mechanic I have ever had. He goes above and beyond if it's a vehicle he normally doesn't work on he researches everything and charges the normal charge. I can't say enough good about him. I am lucky to have found him to tell you the truth.

by - Verified Customer November 03, 2016

The work was done right. It's convenient and close.

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by - Verified Customer October 27, 2016

He knows how to diagnose a car and he charges a fair price.

by - Verified Customer October 27, 2016

I am very satisfied with his service and his expertise.

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by - Verified Customer October 27, 2016

He always does such a great job, he's very thorough and he lets you know the cost alternatives.

by - Verified Customer October 25, 2016

It was good. It was quick, easy, friendly and helpful.

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by - Verified Customer October 24, 2016

This would be the only place I would choose to have my Lexus serviced, awesome experience.

by - Verified Customer October 13, 2016

They have good prices and a friendly staff.

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by - Verified Customer October 11, 2016

Everything is fine, I never had a problem with them. He has fixed a lot of problems for me, I recommend this place to a lot of people I know.

by - Verified Customer October 11, 2016

I loved it. Duane is very professional and knowledgable.

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by - Verified Customer October 09, 2016

Everything was pretty good, service was good and everything was detailed.

by - Verified Customer October 06, 2016

Great customer service, excellent work. I have taken my car there for several years and I will continue to do so.

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by - Verified Customer October 06, 2016

I traded my car in for a newer one and Duane helped. I was pleased with the trade in and the car that I got.


RepairPal Scorecard
94
OVERALL QUALITY SCORE

12
month
Nationwide
warranty
12
month
Local
warranty
TECHNICAL ABILITY
100
TOOLS & EQUIPMENT
90
CUSTOMER SERVICE
97
CUSTOMER AMENITIES
93

Duane's Dealer Alternative was established in 2009 by Duane Desouza. Duane has been in the automotive industry for over 20 years. He is an ASE Master Certified and Toyota Master Technician. He has invested in an experienced crew who combine for over 46 years of experience. They attend advanced training, and have the tools and computer diagnostic equipment we would expect to see in a professional shop. Their work is backed by a 12 month/12000 mile warranty. Our survey of their recent customers revealed a group who enthusiastically describe the team here as “excellent”, “awesome”, “accommodating”, “professional”, and “honest”. The shop features a shuttle service, early bird drop off, and wireless internet on site.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
+ More

AMENITIES

  • Car Pickup/Dropoff
  • Child Friendly
  • Early Bird Dropoff
  • Extended/Evening Hours
  • Free Multi-Point Safety Inspection
  • Heated Waiting Room
  • Senior Discount
  • Shopping Nearby
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet
+ More

MESSAGE FROM THE SHOP

Duane’s Dealer Alternative is a full service cutting-edge modern repair facility. We have all of the latest equipment and carry genuine factory parts. We offer the finest repairs along with the best customer service. With over 20 years of Lexus dealership experience we know the finer points of all of the products we work on.

It’s not enough to have good customer service in today’s marketplace. We provide excellent service to all of our customers because we love what we do; and it shows.

Come to Duane’s Dealer Alternative where the price AND the people make the difference.
We have:

✔Lexus Certified Master Technician
✔Toyota MDT Master Certified
✔ASE Certified Technician
✔ASE Master Certified
✔Automotive
✔ASE Master Certified Medium Duty
✔Lexus and Toyota Hybrid Master Certified

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More

Map
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