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D T Automotive

(508) 283-9618
112 Verified Reviews

HOURS
08:00
17:00
http://purl.org/goodrelations/v1#Monday
08:00
17:00
http://purl.org/goodrelations/v1#Tuesday
08:00
17:00
http://purl.org/goodrelations/v1#Wednesday
08:00
17:00
http://purl.org/goodrelations/v1#Thursday
08:00
17:00
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
8:00am to 5:00pm
S
Closed

ADDRESS

525 Washington St
Auburn, MA 01501 USA

AUTO REPAIR EXPERIENCE

  • Paul Marengo, Manager
  • Established 1994
  • 5 Auto Repair Mechanics on Staff
  • 91 Years of Car Repair Experience

D T Automotive Reviews

OVERALL RATING

112 Verified Reviews
5 stars
(86)
4 stars
(17)
3 stars
(6)
2 stars
(1)
1 star
(2)
by - Verified Customer November 07, 2017

Excellent job.

by - Verified Customer September 28, 2017

Very happy with the 3 times I have brought my car in for work to be don

by - Verified Customer September 05, 2017

Excellent

by - Verified Customer September 04, 2017

Everyone at DT was extremely helpful. Used to go to Paul all the time for repairs, then changed jobs and couldn't go anymore. Now I am back in the area and DT was my first stop. If you want a quality job done look no further than DT Automotive.

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by - Verified Customer August 17, 2017

Nice work

by - Verified Customer August 13, 2017

Very pleasant visit

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by - Verified Customer July 30, 2017

Top shelf customer service, employees and quality of work! Definitely my new 'go to' place.

by - Verified Customer July 13, 2017

Exceptional customer service by all

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by - Verified Customer July 13, 2017

I had what I would consider being a difficult issue resolved by DT Automotive. It was not fixed the first time, but throughout the process, Jamie was transparent and willing to explain in detail. I would have appreciated a little more pro-active outreach and of course having the issue resolved the first time would have been great, but I would go to Jamie again in a heartbeat and I truly appreciate that they resolved the issue and did a bit of extra work at no charge to make up for the original incorrect diagnosis and repair.

by - Verified Customer July 10, 2017

The shop diagnosed the problem and fixed the vehicle in a timely manner.

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by - Verified Customer July 06, 2017

I was treated very well and the repair was completed faster than expected.

by - Verified Customer May 29, 2017

Work on my car was done right the first time, on time and cost was very fair. Clean waiting room, pleasant staff, and excellent work was done on my car.

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by - Verified Customer May 25, 2017

Excellent!!

by - Verified Customer April 27, 2017

1st timer...glad I tried DT Auto.

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by - Verified Customer April 18, 2017

5-Star, 1st Class, Awesome people and Excellent mechanics!!!

by - Verified Customer April 12, 2017

Good work!

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by - Verified Customer April 11, 2017

Excellent and honest!

by - Verified Customer April 11, 2017

Great Service from Becca, my car was done sooner than expected! Great place to get your car worked on!

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by - Verified Customer April 02, 2017

Thank you!

by - Verified Customer March 07, 2017

Excellent service! Got my Sprinter van back quickly to not miss out on work opportunities!

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by - Verified Customer March 01, 2017

All of my expectations were met. I can't ask for much more than that!

by - Verified Customer February 21, 2017

I've had work done at DT in the past and been very pleased and sent more than a couple customers their way. This latest repair was more expensive than expected but in fairness, it was not extravagant or out of line. DT is my shop of choice and it is a real stress-reducer to have a local shop that you trust always at the ready. The office staff is terrific as well. This is really the way I wish more businesses were run.

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by - Verified Customer February 13, 2017

Excellent service that was fast and nothing extra was pressured to be fixed. Car was repaired in reasonable amount of time.

by - Verified Customer February 02, 2017

Excellent.

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by - Verified Customer February 01, 2017

I would highly recommend them to anyone who is looking for a respectful, honest and superb service garage. They go above and beyond in every aspect!

by - Verified Customer January 03, 2017

Had car towed there and they checked it out the following day, ordered parts and completed the repairs the following day, never any issues here.

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by - Verified Customer December 14, 2016

Got new brakes. They finished the work very quickly and the staff was fantastic as always.

by - Verified Customer December 11, 2016

Service was great- only wrinkle was with the online appointment booking process, but work was still completed day of drop-off, so can't complain. Great people there!

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by - Verified Customer December 06, 2016

Great experience overall. Staff were very friendly and courteous.

by - Verified Customer November 21, 2016

Thanks!

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by - Verified Customer November 08, 2016

You used synthetic oil without giving us the option not to. It costs more. Was not ready for the higher price.

by - Verified Customer November 02, 2016

A+ service!

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by - Verified Customer October 30, 2016

Great.

by - Verified Customer September 20, 2016

Had failed inspection due to emissions. Part was replaced and light went off. Came on 3 hours later. Took to a registered Mass emissions garage. They told me valve was missing. Replaced valve, light went off, passed inspection. DT was very nice and polite, but did not fix the issue completely.

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by - Verified Customer August 23, 2016

honest and reliable

by - Verified Customer August 22, 2016

Great work

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by August 01, 2016

Quoted $800 for a part that I got elsewhere for $250.

by - Verified Customer July 24, 2016

Customer service and timing of work being done was outstanding

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by - Verified Customer July 20, 2016

They have continued to fix a problem with navigation system that was promised to be fixed when I purchased the car

by - Verified Customer July 17, 2016

Always pleasure. Explains repairs and severity always done in a timely manner
Always pleasent staff

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by - Verified Customer July 10, 2016

Friendly, accurate, and reasonably priced service.

by - Verified Customer July 05, 2016

great job!

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by - Verified Customer June 29, 2016

Great Service and communication is excellent!

by - Verified Customer June 29, 2016

Excellent tool care of me the same day

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by May 17, 2016

Great

by - Verified Customer May 17, 2016

Work is always excellent.

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by - Verified Customer May 05, 2016

Wonderful people, professional job

by - Verified Customer May 02, 2016

Knowledgeable, experience, professional, courteous, reasonable... excellent!

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by - Verified Customer May 01, 2016

This shop and the people who run the shop are wonderful, some of the nicest people I have ever met!

by - Verified Customer April 25, 2016

Honest, did not try to persuade me to do work that wasn't worth it due to the condition of my car. I will go there again.

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by April 21, 2016

They do a great job, and take me on short notice.

by - Verified Customer April 21, 2016

They are honest and know their stuff.

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by - Verified Customer April 17, 2016

They are friendly, costs are affordable, professional, reliable.

by - Verified Customer April 14, 2016

Friendly and helpful service!

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by - Verified Customer April 13, 2016

Very nice people and facility.

by - Verified Customer April 12, 2016

We have had excellent service there.

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by - Verified Customer April 06, 2016

Friendly, honest and great service.

by - Verified Customer March 30, 2016

Excellent!! Service.

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by March 27, 2016

Great customer service and quality of work. Technicians work tirelessly to troubleshoot customers concerns and provide high quality repairs at a reasonable price.

by - Verified Customer March 08, 2016

Paul & Janell are knowledgeable, supportive and provide excellent customer service.

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by - Verified Customer March 07, 2016

They did an oil change for me.

by March 06, 2016

This service was timely and professional.

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by - Verified Customer March 01, 2016

Excellent service at reasonable prices.

by - Verified Customer February 23, 2016

Top notch service at an affordable price.

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by - Verified Customer February 23, 2016

I have been using them for years as my go to for fixing vehicles. They are always fair.

by - Verified Customer February 22, 2016

Good service, good price.

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by - Verified Customer February 18, 2016

Love these people...very caring and knowledgeable.

by - Verified Customer February 17, 2016

Great people, great service very trusting organization.

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by - Verified Customer January 27, 2016

Work was done in a timely manner. Customer service was great as was their attention to detail!

by - Verified Customer January 27, 2016

Great experience, a bit pricey like the local Buick Dealership, per hour rate is 10.00 less.

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by November 06, 2015

They were very accommodating and responsive to my needs and also extremely thorough with their service.

by - Verified Customer October 28, 2015

D. T. Automotive has done maintenance for me the past 25 or 30 years, I have had no complaints.

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by - Verified Customer October 20, 2015

They always answer any questions and fix my problems.

by - Verified Customer October 01, 2015

They are honest and worked hard to get my vehicle in and out in a timely manner.

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by - Verified Customer September 27, 2015

I love D T Automotive!

by - Verified Customer September 24, 2015

Good friendly service, fair pricing, reliable.

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by September 21, 2015

Good friendly service, however my car has an odd smell I can't get rid of since the service.

by - Verified Customer September 11, 2015

Excellent service, availability, reliability, knowledgeable, and quality workmanship. Friendly too.

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by - Verified Customer September 08, 2015

Although they finally did fix my car it was out of commission for over a month. It had to go back to the shop multiple times. I spent almost as much money on rental cars as I did on the repairs. The last three times it went back they did pay for a rental.

by - Verified Customer August 25, 2015

The staff there is always friendly and always get my car back in a timely manner.

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by - Verified Customer July 15, 2015

I know the owner personally as a man of great integrity and respect his commitment to outstanding customer service.

by - Verified Customer July 12, 2015

Very nice and they help you a very nice way.

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by - Verified Customer April 23, 2015

Excellent customer service, reasonable prices, conscientious, seem trustworthy.

by April 22, 2015

Excellent service.

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by - Verified Customer April 16, 2015

DT auto is the most trustworthy business. I know they will help me and treat me with respect. Every member of DT Auto is pleasant and professional. Their customer service is exemplary. Every $10 matters these days. I know I will never be overcharged or persuaded to approve unnecessary repairs. Paul is a man of integrity and expertise.

by - Verified Customer April 16, 2015

Outstanding and timely service.

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by - Verified Customer April 15, 2015

The service is great and the timing is perfect!

by - Verified Customer April 14, 2015

The entire staff at DT Auto is very friendly and knowledgeable. They will tell you exactly what the issue is and offer very fair pricing to fix the issue.

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by - Verified Customer April 13, 2015

Very professional, great atmosphere to wait, love the free wi-fi.

by - Verified Customer April 13, 2015

Honest and friendly.

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by - Verified Customer April 09, 2015

Honest, reliable, and trustworthy.

by - Verified Customer March 31, 2015

Very good work and great customer service.

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by - Verified Customer March 29, 2015

Great service and staff!!!

by - Verified Customer March 22, 2015

They're honest, courteous, professional and nice!

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by - Verified Customer March 20, 2015

Everyone at D T is always very nice. They always get me in and out quick.

by - Verified Customer March 12, 2015

D.T. Automotive provides excellent service, and I feel like I can trust them with my vehicle.

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by - Verified Customer March 11, 2015

You're very helpful and friendly and you do great work.

by - Verified Customer February 27, 2015

Always great service!!

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by - Verified Customer February 19, 2015

Kind employees. Honest and professional service. Great knowledge when it comes to fixing our cars in the most cost efficient ways possible.

by - Verified Customer February 17, 2015

Excellent experience.

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by - Verified Customer February 15, 2015

I was treated well. Fast service, I was comfortable.

by - Verified Customer February 13, 2015

Honest, friendly and helpful

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by - Verified Customer February 05, 2015

I had a "fake" coupon I purchased, but they honored it and took care if my vehicle!

by - Verified Customer February 03, 2015

I like the courtesy of the staff and quality of their work.

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by - Verified Customer January 22, 2015

Always trustworthy. The cost is usually less than estimate.

by - Verified Customer January 14, 2015

You've always provided good service for the general maintenance of our vehicles. When we've had problems, you went out of your way to take care of them as quickly as possible.

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by - Verified Customer December 22, 2014

They were reasonably priced and they did really good work on my vehicle.

by - Verified Customer December 16, 2014

D T Automotive can be trusted providing quality work in a timely manner, guaranteed every time. I have been taking my vehicles to Paul and his team for more than a decade!!

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by - Verified Customer December 15, 2014

The man who changed the oil on my car completely stripped the oil pan plug on my car. He didn't let me know so I found out when I did an oil change myself and it was extremely hard to remove.

by - Verified Customer December 11, 2014

It's great service and everyone is very friendly!!

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RepairPal Scorecard
94
OVERALL QUALITY SCORE

12
month
Nationwide
warranty
12
month
Local
warranty
TECHNICAL ABILITY
95
TOOLS & EQUIPMENT
97
CUSTOMER SERVICE
96
CUSTOMER AMENITIES
93

D T Automotive was established in 1994. Over the years they have established a reputation for providing service that is trustworthy, professional, friendly, reliable, and knowledgeable. All of these attributes were confirmed in our review of their most recent customers. This RepairPal Certified team has the experience and attends the training it takes to help ensure that your vehicle is repaired right the first time. This training, coupled with an investment in the necessary automotive tools and computer diagnostic equipment enable this location to provide repairs ranging from tires and wheel alignment, to advanced computer and electrical diagnosis, to minor and major mechanical repairs, as well as your scheduled maintenance needs. They offer a 12-month / 12,000-mile warranty for your peace of mind. WiFi internet access in their comfortable waiting room and after hours vehicle drop off are available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts

AMENITIES

  • Early Bird Dropoff
  • Open Saturday
  • Service Guarantee
  • Warranty Accepted
  • Wireless Internet

MESSAGE FROM THE SHOP

If you're looking for a local auto repair shop that you can trust, consider D T Automotive LLC. Ever since 1994, D T Automotive LLC has been providing our friends and neighbors in Auburn with dependable, trustworthy auto repair services. Whether your vehicle needs a minor tune-up or a major overhaul, our skilled technicians quickly diagnose and provide solutions to your vehicle's problems, saving you valuable time and money.

At D T Automotive LLC, our number one goal is complete customer satisfaction. Every day, with every customer, we focus on providing high-quality auto repair services coupled with top-notch customer service. With countless 5-star reviews and customer testimonials, we are proud of our reputation as one of the Auburn area's most trustworthy auto repair shops.

D T Automotive LLC is pleased to offer a wide variety of the most commonly requested auto maintenance and auto repair services which include: oil changes, brake services, tire rotations, timing belt replacement

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
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Map
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