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Downtown BP

(651) 273-1078
49 Verified Reviews

HOURS
07:00
20:00
http://purl.org/goodrelations/v1#Monday
07:00
20:00
http://purl.org/goodrelations/v1#Tuesday
07:00
20:00
http://purl.org/goodrelations/v1#Wednesday
07:00
20:00
http://purl.org/goodrelations/v1#Thursday
07:00
20:00
http://purl.org/goodrelations/v1#Friday
08:00
16:00
http://purl.org/goodrelations/v1#Saturday
Su
Closed
M-F
7:00am to 8:00pm
S
8:00am to 4:00pm

ADDRESS

542 N Robert St
Saint Paul, MN 55101 USA

AUTO REPAIR EXPERIENCE

  • John Mills, Manager
  • Established 2014
  • 3 Auto Repair Mechanics on Staff
  • 1 ASE Master Auto Technician
  • 90 Years of Car Repair Experience

Downtown BP Reviews

OVERALL RATING

49 Verified Reviews
5 stars
(17)
4 stars
(21)
3 stars
(6)
2 stars
(3)
1 star
(2)
by - Verified Customer September 13, 2017

Very well done and very well satisfied

by - Verified Customer August 27, 2017

simple oil change and tire rotation, done quickly, and cost-effectively. the full synthetic promotion made it one heck of a deal. everything was great.

by - Verified Customer August 23, 2017

I feel for the job done the service was great , but the price was high

by - Verified Customer August 23, 2017

Was quote for oil change with regular oil, but returned to higher price for synthetic oil. The attendant says my car called for synthetic.

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by - Verified Customer August 17, 2017

great deal on an oil change without all the pressure for other services!

by - Verified Customer August 06, 2017

Price for oil change and rotation was fair. Alignment was, in my opinion, out of line in price. Perhaps this was due to fact it had to be done off site? Completion timing was off.

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by - Verified Customer July 27, 2017

Good service

by - Verified Customer July 10, 2017

It was great.

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by - Verified Customer July 06, 2017

They were very efficient and let me know of other issues I may want to have taken care of and gave me estimates for them to do the work. I didn't know they were a full service place.

by - Verified Customer July 06, 2017

This has been my go-to shop because of its location near my office. I love being able to drop it off for work and take it home the same day. However, at my most recent visit I was told that due to the mileage on my car it would need a timing belt replaced soon. I had just had the timing belt replaced two months prior at a different service station (who messed it up, causing the repair that brought me back to the Downtown BP that day). I was very disappointed that the manager tried to up-sell me on a new timing belt without actually looking at it. Either he wanted to pull one over on me because I'm a woman, or it's standard practice to push the limits of up-selling on everyone. Either way, I'm currently asking around for recommendations on a new service station.

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by - Verified Customer June 29, 2017

Friendly staff.

by - Verified Customer June 21, 2017

I like them.

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by - Verified Customer June 01, 2017

Nice guys.

by - Verified Customer June 01, 2017

I am pleased with them. They are very close to where I live, so its handy. They are very friendly and helpful.

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by - Verified Customer May 30, 2017

I thought that they were very efficient and courteous and I would definitely go back. Great staff.

by - Verified Customer May 24, 2017

They were extremely helpful. They went above and beyond to get what I needed fixed.

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by - Verified Customer May 24, 2017

Excellent service! Called before they fixed anything!

by - Verified Customer May 23, 2017

Needed to repeat work.

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by - Verified Customer May 23, 2017

It was good service. I came there because the sign had an amount that was very low. However, that was not the price I paid. I will, therefore, return to Honda, where an oil change will be less expensive than BP.

by - Verified Customer May 21, 2017

It was good. No complaints. Simple and fast.

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by - Verified Customer May 18, 2017

They did a great job.

by - Verified Customer May 15, 2017

The staff was friendly and upfront about the costs/timeline. When they called me to follow up they told me about other maintenance needs but specified which were urgent and which ones could wait. The staff seemed genuine and honest.

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by - Verified Customer May 15, 2017

I just had an oil/filter change but mechanic checked a lot of other things and he told me what else should be fixed.

by - Verified Customer May 15, 2017

I was satisfied with the service.

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by - Verified Customer May 11, 2017

They are a little bit expensive but their customer service is good and they are easy to access for me.

by - Verified Customer May 11, 2017

I was very well treated by the people I talked with I was happy with the work.

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by - Verified Customer May 11, 2017

Timely service.

by - Verified Customer May 09, 2017

Convenient, fast, polite and knowledgable!

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by - Verified Customer May 07, 2017

OIL CHANGE AND TIRE ROTATION, THEY DIDN'T ROTATE THE TIRES.

by - Verified Customer May 04, 2017

Very professional.

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by - Verified Customer May 04, 2017

Good.

by - Verified Customer May 03, 2017

Oil change was fine but customer service was rude and prices for what they suggested to be done were way too high.

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by - Verified Customer May 03, 2017

I was very pleased. I live downtown and I've been going to that particular station for years, and I recommend it. Well, they were able to do the repair quickly, and cost a little less than I had anticipated, so I was very pleased.

by - Verified Customer May 03, 2017

Trustworthy, reasonable, I didn't get oversold.

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by - Verified Customer April 24, 2017

They provided quality service in a timely manner.

by - Verified Customer April 23, 2017

Very good.

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by - Verified Customer April 19, 2017

I had to bring my car back, it wasn't fixed right the first time.

by - Verified Customer April 13, 2017

They have recently had a management change and everything went downhill from there. We liked the manager they had before. When he left, we quit going there.

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by - Verified Customer April 10, 2017

They were reasonable. The guy was very friendly. They had a special going on when I had my car's oil changed, so that's why I used them.

by - Verified Customer April 04, 2017

I was satisfied with it.

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by - Verified Customer April 02, 2017

They were honest and timely.

by - Verified Customer March 26, 2017

I had them fix a tire so it wasn't anything exciting.

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by - Verified Customer March 19, 2017

It was good. They fixed what was wrong.

by - Verified Customer March 14, 2017

It was very convenient. I work in downtown St. Paul. The mechanic was very helpful and it was quick service.

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by - Verified Customer March 14, 2017

It was okay. When they said they were going to be done, they were done. They were done on time. I walked over, and my car was ready. It was ready when they said it would be. They were really friendly, I like their service and I would definitely go back. And my colleagues, whatever they need done, I would refer them to them.

by - Verified Customer February 26, 2017

As a business, I like it very much. The owner is great. But the staff was not very good, and he was fired.

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by - Verified Customer February 21, 2017

It was really good. The oil change was great, the prices great and the service was really good. The people were very friendly and they gave me a lot of good information about my vehicle.

2 verified customers did not leave comments but provided these ratings:
by Wayne, Catherine

RepairPal Scorecard
88
OVERALL QUALITY SCORE

15
month
Nationwide
warranty
15
month
Local
warranty
TECHNICAL ABILITY
89
TOOLS & EQUIPMENT
83
CUSTOMER SERVICE
89
CUSTOMER AMENITIES
95

Downtown BP has been serving the Saint Paul area since 2014. During this time they have developed a loyal following of satisfied customers who described this shop to us as "excellent”, “professional”, “trustworthy”, “friendly” and "knowledgeable". This location features a very experienced team with and excellent mix of ongoing training and ASE Certifications. An investment in the necessary tools and diagnostic equipment helps make them capable of repairs ranging from minor and major mechanical repairs, to check engine light diagnosis and repair, as well as your scheduled maintenance needs. Repairs are covered by a 15-month / 15,000-mile warranty for your peace of mind. A local shuttle service, loaner vehicles, early bird drop-off, and Saturday business hours are also available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Check Engine Light
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Windshield/Glass

AMENITIES

  • Early Bird Dropoff
  • Loaner Car
  • Open Saturday
  • Service Guarantee
  • Shuttle

AFFILIATIONS

  • NAPA

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More

Map
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