Downtown Auto Repair

(253) 455-7454
37 Verified Reviews

8:00am to 5:00pm


102 Auburn Way N
Auburn, WA 98002 USA


  • Neil Christensen, Owner
  • Established 2014
  • 3 Auto Repair Mechanics on Staff
  • 15 Years of Car Repair Experience

Downtown Auto Repair Reviews


37 Verified Reviews
5 stars
4 stars
3 stars
2 stars
1 star
by - Verified Customer July 12, 2017

I love this shop! They are honest and fair. They took time to drive me and my kids home so we didn't have to wait at the shop. I will never use another repair shop!

by - Verified Customer July 02, 2017

The staff were very friendly and I LOVE how they provided me with extra information as to what is wrong with my car without trying to upsale me. That was awesome! Very rare these days. Also, the pricing is excellent for the high level of service that I received. This is the best shop that I have taken my car to (and since I drive an old car, I have been to quite a few shops). Love this place and will definitely make it my 'base' for car repairs.

by - Verified Customer June 29, 2017


by - Verified Customer May 31, 2017

Excellent service.

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by - Verified Customer May 31, 2017

Andy is a very good tech - was able to diagnose quickly and explain. When it came to quoting, I was a bit surprised at first but Paul clarified the need to replace aged hoses. I didn't expect that my car would work so well after just one fix, but Andy's magic and knowledge fixed a number of the symptoms that I was concerned about and the car is running great, no smoke in exhaust, no Service Engine Light, and way better power and acceleration.

by - Verified Customer April 30, 2017


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by - Verified Customer March 09, 2017

Great customer service. Thanks guys!

by - Verified Customer March 01, 2017

They seem to be running a honest business!

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by - Verified Customer February 23, 2017

I feel lije it could have been don without the extra work the first tine i broughtmy car in with the proper diagnoses

by - Verified Customer February 23, 2017

The staff was very nice and polite and I will tell my friends to go have work done there thank you so much I'll be back to have more work done.

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by - Verified Customer February 17, 2017

It is an amazing shop and now they offered really a nice deal i.e. You will get a discount if you download Groupon App and purchase from there for the oil change. I am really satisfied and I have been a member nearly a year, since my car bought. Fantastic job with amazing people and best deal ever. Now they even opened weekends, so never hesitate for it. Go ahead and let them work on your vehicle. You will see am I lying you or telling truth. :)

by - Verified Customer January 16, 2017

...pleased with service and treatment. I'll return!

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by - Verified Customer January 03, 2017

Excellent service!

by - Verified Customer December 28, 2016

Stellar customer service from every staff I encountered.

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by - Verified Customer November 30, 2016

I'm happy and will be back for brakes!

by - Verified Customer November 28, 2016


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by - Verified Customer September 02, 2015

They were professional and courteous. They did a good job on my van.

by - Verified Customer August 25, 2015

The gentleman was nice. He explained the situation and went to extremes to find the parts and the job. I would have had to go to a Volvo dealer in Fife and I didn't want to do that. He was friendly and went out of his way to help.

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by - Verified Customer August 24, 2015

They were excellent in every manner.

by - Verified Customer August 19, 2015

The mechanic was fair and precise. They repaired it with no wait. I was happy with the final results. The price was right.

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by August 18, 2015

The circumstances. When they did my oil change there was only one person there. It took extra time. There was great customer service.

by - Verified Customer August 18, 2015

They were friendly. They told me what I needed. They did the repair in a timely manner.

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by August 04, 2015

Their price is fair. They did the job well. I was very satisfied.

by - Verified Customer August 04, 2015

I took my car there and they recommended things I needed done. They told me if I found another car to bring it in and they would tell me if I should buy it. They were very friendly and truthful. And upfront.

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by - Verified Customer July 24, 2015

It's affordable and no appointment needed, you just go drop your car off and pick it up within an hour.

by July 17, 2015

Why not? They did a good job. They have good customer service. They're pretty fast.

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by - Verified Customer July 15, 2015

When I went in they explained what needed to be done right away. They took care of it right away. I enjoy working with them. They always tell me what it is that they do. There's no waiting.

by - Verified Customer July 15, 2015

They did a good job, timely manner and informative.

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by July 15, 2015

They did good work for me.

by July 13, 2015

They were courteous and thorough. They completely fixed the repairs needed done.

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by - Verified Customer July 01, 2015

They were very expert. They owner took care of it. It came out clean. They had cold water and a place to sit. It wasn't busy.

by July 01, 2015

They had quick service.

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by - Verified Customer June 24, 2015

I was satisfied with the work they did. They were nice and friendly and matter of fact. There were no games.

by - Verified Customer June 23, 2015

They did great work. But it did take a long time.

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by - Verified Customer June 22, 2015

It depends on who is working there. It depends on their work ethic. They try to be competitive and beat everyone else.

by - Verified Customer June 19, 2015

They were good. They were friendly. They treated me well.

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RepairPal Scorecard


Downtown Auto Repair has been serving the community of Auburn and the surrounding area since 2014. During this time they have developed a loyal following of satisfied customers who described this shop to us as: "friendly”, “excellent”, “courteous”, and “professional”. This location features a team of automotive technicians whose commitment to ongoing training and ASE Certifications ranks with the best. An investment in the necessary tools and diagnostic equipment help make them capable of repairs ranging from minor and major mechanical repairs, to check engine light diagnosis and repair, as well as your scheduled maintenance needs. Repairs are covered by a 24-month / 24,000-mile warranty for your peace of mind. A local shuttle service, rental vehicles, early bird drop off, and a waiting area with wireless Internet are all available for your convenience.



  • Check Engine Light
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts


  • Early Bird Dropoff
  • Rental Car
  • Service Guarantee
  • Shuttle
  • Warranty Accepted
  • Wireless Internet


Downtown Auto Repair is your place for all of your auto care needs! We have the best techs in Auburn, Washington. We give you the promise of fast and timely service as well as price transparency. Just give us a call and we can schedule you for the next available appointment! Have a great day.


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