RepairPal is your advocate for car care advice and guidance

Q: Does the engine need to be replaced after a severe overheat? on 2002 BMW 325xi

Rookie cbe0621eac06868b3efe0d8d1d3611e23c60d3114864ea2ec19a68cfbd3eebab
The BMW dealer recommend to replace the fan clutch and the water pump. There is no sign of overheat engine, no water 135,000 miles. The car runs excellent.
I took a drive after the parts were replaced. 15 miles drive at 50 degree weather the car loss power and shake up. about 3 minutes after loss power the engine stop and the radiators hose was pulled out of the engine. The car is up on the lift at dealer for compression test? I believe the engine is damage. Could the engineer repair? or I need a new engine? This is clearly the dealer workmanship problem. Two days passed, no answer from dealer. This is a good dealership why they don't use the liability insurance for replacement?
No car image 94a1663db56199c5353592009e34aaa51078a2469bed068bb8d6f0ba43accf97
Get a Repair Estimate
Guaranteed by certified locations nationwide. Learn more
RepairPal estimates are guaranteed at over 1,700 quality certified locations nationwide. Learn more
| |
Sorry to hear of your problems. We deal with insurance companies they want to replace "like with like" their point of view would be your car has 135,000 miles on it and has a certain percentage of its life it spent.
Your position is your car was perfectly fine, would went ahead and agreed to suggested repairs and maintenance suggested by the dealer.
Its the dealerships reputation that is on the line. They should step up to the plate and do what will satisfy you as the fault was certainly theirs.
If they push something unsatisfactory to you you have the option to bring them to small claims court.
Any work carried on at this point you want in writing the warentee on parts and labor and if necessary inspection by an independent technical consultant.
I just heard of a case similar to yours dealer put in a brand new engine and supplied a loaner car. Customer got back car and said he would without hesitation bring his car back there for service as he was treated very well.
Accidents happen none of us wants them to happen to us.
Didn't find what you were looking for?