Close

Dependable Car Care

(805) 678-0230
86 Verified Reviews
info@dependablecarcare.com

HOURS
07:30
17:00
http://purl.org/goodrelations/v1#Monday
07:30
17:00
http://purl.org/goodrelations/v1#Tuesday
07:30
17:00
http://purl.org/goodrelations/v1#Wednesday
07:30
17:00
http://purl.org/goodrelations/v1#Thursday
07:30
17:00
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
7:30am to 5:00pm
S
Closed

ADDRESS

1561 Los Angeles Ave
Ventura, CA 93004 USA

AUTO REPAIR EXPERIENCE

  • Daniel Winter, Owner
  • Established 2001
  • 2 Auto Repair Mechanics on Staff
  • 2 ASE Certified Auto Technicians
  • 30 Years of Car Repair Experience

Dependable Car Care Reviews

OVERALL RATING

86 Verified Reviews
5 stars
(51)
4 stars
(24)
3 stars
(4)
2 stars
(0)
1 star
(7)
by - Verified Customer June 06, 2017

Very good feeling about the honesty of the owner.

by - Verified Customer June 01, 2017

Excellent, professional customer service. Nice amenities if you have to wait. Very clean customer area. Friendly, professional staff.

by - Verified Customer May 30, 2017

It took almost two hours to run a diagnostic test; I was charged $79 for the test, which is usually free; I was warned my engine might blow if I didn't have the work done; the estimate to fix the problem was $700, and I had it done elsewhere for $175.

by - Verified Customer May 17, 2017

Everything done to my car was explained well, and all the repairs have made a noticeable difference in the way my car drives. Everyone was very friendly; would recommend this place in a heartbeat!

+ Show more reviews
by - Verified Customer May 10, 2017

Happy with the work performed, as well as the clear communication explaining needed repairs.

by - Verified Customer May 04, 2017

When I walked in, the owner took care of me quickly and set me up with a ride home while his shop figured out the problem with my car and worked on it. The repair was done the same day for a reasonable price. I would recommend this shop to other people.

+ Show more reviews
by - Verified Customer May 04, 2017

Amazing customer service and explanations were clear enough for me to really understand. They have coupons and great online communication and even sent me a thank you note in the mail. I'm done with dealerships now that I found Dependable Car Care.

by - Verified Customer May 04, 2017

The staff was friendly, helpful and did not pressure me into doing any work on my car I could not afford to do. It was an all around great experience!

+ Show more reviews
by - Verified Customer May 03, 2017

I will return for future work and I will recommend you to my friends.

by - Verified Customer April 23, 2017

Trust is not really the only thing I can be sure that was there for me.

+ Show more reviews
by - Verified Customer April 10, 2017

Knowledgeable, great customer service!

by - Verified Customer April 04, 2017

Dependable Car Care is the best place in Ventura to take your car to get it services. Dan and Luis are always polite and honest with the estimates and diagnostics on the car. I would recommend Dependable Car Care to anyone who is looking for a car care service.

+ Show more reviews
by - Verified Customer March 12, 2017

Good service.

by - Verified Customer March 09, 2017

I give this shop top rating. The name said it all!

+ Show more reviews
by - Verified Customer March 07, 2017

They were courteous and attentive to my needs.

by - Verified Customer March 01, 2017

Have always had good results with Dependable Car Care. I have developed a trust with them that I am confident that any repairs they recommend are accurate.

+ Show more reviews
by - Verified Customer March 01, 2017

Problems with emission control plus standard lube and related BUT OVER FILLED THE lube oil which leaked onto our drive way.. I checked the oil and it was over the MAX LINE.

by - Verified Customer February 26, 2017

Dan has a great team assembled there who are helpful and knowledgeable.

+ Show more reviews
by - Verified Customer February 23, 2017

Fellas were very nice and explained everything thoroughly.

by - Verified Customer February 23, 2017

The work performed, customer service and overall experience was good. I did appreciate the counter guy explaining the specifics to me and not assuming I wouldn't be interested or understand. I needed and wanted to know that information. I would plan to return for additional car service needs.

+ Show more reviews
by - Verified Customer February 22, 2017

I was very satisfied with the customer service at Dependable Car Care. I also like that they seem to add a personal touch to their customer service like sending a thank you card and email. Only slight complaint I have is that even though I made an appointment, the turnaround time for my car to be done for an oil change was longer than I expected, but I will still come back for services.

by - Verified Customer February 20, 2017

I called on a Friday and they got me in the same day to diagnose the problem. They were super quick in letting me know what was wrong and how much/how long it would take to fix the problem. They were very reasonably priced compared to other shops and the work they did was great. I think I found my new mechanic in Ventura! Thanks guys!

+ Show more reviews
by - Verified Customer February 15, 2017

Very satisfied with my experience at Dependable Car Care.

by - Verified Customer January 30, 2017

The shop ran a diagnostic was run. It was determined that I only needed a new battery. Because of the age of the car it was determined that there were quite a few upcoming repairs that needed to be done.

+ Show more reviews
by - Verified Customer January 30, 2017

First time with Dependable. Glad I made the change.

by - Verified Customer January 29, 2017

Great work on my truck right before a cross country road trip. Pretty pricey for a transmission fluid service, but worth the peace of kind

+ Show more reviews
by - Verified Customer January 23, 2017

My experience was great.

by - Verified Customer January 22, 2017

Took the time to explain options and recommended based on if it were their car and I was able to save a couple hundred bucks (for now) until the other repairs are needed.

+ Show more reviews
by - Verified Customer January 05, 2017

I am very impressed with the courtesy I was shown and the excellent work that was performed. I would highly recommend Dependable Car Care to anyone.

by - Verified Customer January 04, 2017

Good service and done quickly and when promised.

+ Show more reviews
by - Verified Customer December 29, 2016

Great shop!

by - Verified Customer December 27, 2016

Dan treats you right.

+ Show more reviews
by - Verified Customer December 26, 2016

I needed brake work done, it was completed in a few hours at a reasonable price.

by - Verified Customer December 22, 2016

Louie was very professional and helpful.

+ Show more reviews
by - Verified Customer December 18, 2016

Excellent.

by - Verified Customer December 13, 2016

I will be returning based on customer service and price.

+ Show more reviews
by - Verified Customer December 01, 2016

Dependable Auto Care has great customer service and they do a great job.

by - Verified Customer November 29, 2016

My car had the abs and service stabilatrac light on and they said it was a bad wheel hub. So after a 'bad wheel hub' and a 'bad sensor' later, my car is still bad. So another diagnostic later its a bad brake computer. So thanks for the work, but I'm still having problems.

+ Show more reviews
by - Verified Customer November 22, 2016

Problems addressed were not corrected after great expense and ultimately unresolved.

by - Verified Customer November 14, 2016

Great experience as always. Louie is very respectful, helpful, pleasant and knowledgeable.

+ Show more reviews
by - Verified Customer October 03, 2016

There were greasy hand prints and a scuff in the paint on the front fenders. I had to take the time to go back to the facility the next day, so the owner could remove them (which he did).
Later that day, after I had left, I found several dark smudges in the interior. I was able to wipe them off, so I didn't return to the shop a 2nd time.
The brake pedal (they were worked on the brakes) felt mushy. When I returned for the grease smudges, I told the owner about the mushy pedal. He checked the pedal and said it was okay.

by - Verified Customer September 29, 2016

good service.

+ Show more reviews
by - Verified Customer September 13, 2016

Excellent. All work done correctly.

by - Verified Customer August 12, 2016

Great service. Very informative.

+ Show more reviews
by - Verified Customer August 12, 2016

Good service.

by - Verified Customer August 11, 2016

Good customer service, just had trouble pinpointing problem.

+ Show more reviews
by - Verified Customer August 09, 2016

Always helpful and able to find a solution for your car problem.

by - Verified Customer August 04, 2016

Very helpful staff.

+ Show more reviews
by - Verified Customer August 02, 2016

Competent and courteous. Good turn around.

by - Verified Customer July 29, 2016

Great experience!

+ Show more reviews
by - Verified Customer July 27, 2016

Great experience!

by - Verified Customer July 13, 2016

Professional service & repair, current website w/ coupons, quick turnaround, location is easy

+ Show more reviews
by - Verified Customer July 12, 2016

Excellent service with a free shuttle provided.

by - Verified Customer July 11, 2016

They were very professional yet friendly. I liked that.

+ Show more reviews
by - Verified Customer June 29, 2016

As usual, Dan took great care of my car and me.

by - Verified Customer June 24, 2016

Very good. They solved a "hard to find" problem for me.

+ Show more reviews
by - Verified Customer June 17, 2016

great

by - Verified Customer June 15, 2016

Super satisfied

+ Show more reviews
by - Verified Customer June 15, 2016

As always they were great. Worked on car at set appointment time.

by - Verified Customer April 05, 2016

They provide good service.

+ Show more reviews
by - Verified Customer April 04, 2016

They do good work.

by - Verified Customer March 31, 2016

They are knowledgeable, efficient & trustworthy.

+ Show more reviews
by - Verified Customer March 30, 2016

Good service.

by - Verified Customer March 30, 2016

They were friendly and easy to work with. They had to wait for a part which delayed my car being done right away, but they delivered on time.

+ Show more reviews
by - Verified Customer March 25, 2016

We find this shop highly professional and experienced.

by March 25, 2016

Excellent service.

+ Show more reviews
by - Verified Customer March 22, 2016

I always get great, personalized service.

by - Verified Customer March 18, 2016

Dependable Car Care provides exceptional service at a great price.

+ Show more reviews
by - Verified Customer March 14, 2016

Quick, knowledgeable and friendly service.

by - Verified Customer March 14, 2016

I like their Honesty and Caring.

+ Show more reviews
by - Verified Customer March 11, 2016

The staff is friendly and professional.

by - Verified Customer March 04, 2016

I Always receive great service.

+ Show more reviews
by - Verified Customer March 01, 2016

Honest and professional.

by - Verified Customer February 19, 2016

I like the service and their repair warranty.

+ Show more reviews
by - Verified Customer February 11, 2016

Very friendly staff and quick service. They answered all my questions and didn't treat me like "a silly/stupid woman." Extremely respectful, knowledgeable, helpful and accommodating.

by - Verified Customer February 11, 2016

I had a terrible experience at Dependable Auto Care.

+ Show more reviews
by - Verified Customer February 09, 2016

I think the cost of the repair I had done and the estimate for other recommended repair far, far exceeded a realistic, fair price for the work involved------- I and others who know the car also had no reason to believe additional repair work I was advised to have done was needed.

by - Verified Customer February 05, 2016

Dan provides very good care at a reasonable price for my vehicle and stands behind his work.

+ Show more reviews
by - Verified Customer January 22, 2016

Overall pretty simple. Service was priced fairly, and no problems.

by January 14, 2016

Excellent service.

+ Show more reviews
by - Verified Customer January 14, 2016

Good work, good price.

by - Verified Customer January 12, 2016

I like their honesty.

+ Show more reviews
by - Verified Customer January 08, 2016

Some of their repair procedures were questionable. I took my car in because I felt my clutch was going out (smelled like it was burning, and sensitive in 1st). I was told clutch was okay, and smell was from tranny fluid leaking on exhaust. Paid Apprx. $1,400 for tranny removal and repair. Approximately 7 to 10 days later my clutch went out. I feel that if they would have inspected the clutch (which was my original complaint) while they had the tranny out for repair, I would not have had to make a second trip for repairs to my clutch which cost me approx. $2,300, which means my bill would not have been so costly, and lastly, after these repairs I had to take my car to the dealer for a recall, and when they inspected my car, they found several bolts loose, and one missing around the tranny, where the repair were done. So I took the car back to Dependable Car Care, and they corrected this problem. The reason why my recommendation to others is so low is because they are the only shop in the area, other than the dealer that will work on a Mazda RX8.

by - Verified Customer December 08, 2015

Honest, straightforward, fast service.

+ Show more reviews
by - Verified Customer November 09, 2015

Dan has always been very professional and straight with his quotes and work.

by - Verified Customer October 23, 2015

They are Great!

+ Show more reviews

RepairPal Scorecard
94
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
36
month
Local
warranty
TECHNICAL ABILITY
94
TOOLS & EQUIPMENT
97
CUSTOMER SERVICE
93
CUSTOMER AMENITIES
93

Dependable Car Care is a two person operation that was established in 2001. Over the years they have established a reputation for providing service that is professional, honest, friendly, and knowledgeable. All of these attributes were confirmed in our review of their most recent customers. This RepairPal Certified team has an excellent mix of experience, ongoing training, and ASE certifications. This knowledgeable, coupled with an investment in the necessary automotive tools and computer diagnostic equipment enable this location to provide repairs ranging from tires and wheel alignment, to check engine diagnoses and repair, to minor and major mechanical repairs, as well as your scheduled maintenance needs. They offer a 36-month / 36,000-mile warranty for your peace of mind. A local shuttle service, rental cars, early bird vehicle drop off, and a waiting area with WiFi access are also available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Transmission Repair
+ More

AMENITIES

  • Early Bird Dropoff
  • Rental Car
  • Service Guarantee
  • Shuttle

AFFILIATIONS

  • iATN

MESSAGE FROM THE SHOP

Dependable Car Care is a full-service preventive maintenance and auto repair center that has been performing high quality, guaranteed automotive repairs in the Ventura area since 2002.
We service and repair all makes and models of domestic and import vehicles. Worried about the factory warranty on your new car? Don't be! We have the staff, skills, training, and equipment necessary to perform all required maintenance on your new vehicle while maintaining your warranty. We are the preferred alternative to the dealership for all scheduled maintenance of your personal car or truck, as well as your fleet vehicle.

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More

Map
Get Directions to Dependable Car Care
Why RepairPal?

Asset 71
High Quality Repairs
Your auto repair done right, only the work you need with no add ons.
Asset 72
Never Overpay
Our free estimator calculates a custom price for your vehicle repair.
Asset 73
Guaranteed Repairs
Rest easy knowing you're covered by our RepairPal Nationwide Warranty.