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Dearholt AutoCare

(505) 395-5346
295 Verified Reviews
jdearholt@aol.com

HOURS
07:30
17:30
http://purl.org/goodrelations/v1#Monday
07:30
17:30
http://purl.org/goodrelations/v1#Tuesday
07:30
17:30
http://purl.org/goodrelations/v1#Wednesday
07:30
17:30
http://purl.org/goodrelations/v1#Thursday
07:30
17:30
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
7:30am to 5:30pm
S
Closed

ADDRESS

7201 Wyoming Blvd NE
Albuquerque, NM 87109 USA

AUTO REPAIR EXPERIENCE

  • Jim Dearholt, Owner
  • Established 1988
  • 4 Auto Repair Mechanics on Staff
  • 4 ASE Certified Auto Technicians
  • 116 Years of Car Repair Experience

Dearholt AutoCare Reviews

OVERALL RATING

295 Verified Reviews
5 stars
(204)
4 stars
(66)
3 stars
(11)
2 stars
(8)
1 star
(6)
by - Verified Customer November 07, 2017

I appreciated the Thank You mailer following taking my car in . . .I think I will start doing for my business :-)

by - Verified Customer November 07, 2017

This was our first time taking our vehicle there and were happy with the service provided.

by - Verified Customer November 01, 2017

This was my first time at Dearholt. I found them via a search on the AAA website where they are listed as a AAA Preferred Service Center. I wanted my car battery replaced; they were fast, clean, efficient and friendly. Very happy with their service; no problems with the new battery.

by - Verified Customer October 30, 2017

Good old fashion honest business people. Very trust worthy...make you feel like family.

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by - Verified Customer October 30, 2017

Great experience.

by - Verified Customer October 26, 2017

Everything seems fine- it's a new relationship, so a bit reluctant to trust yet- that's an earned privilege. Lack of history with these folks is the only reason I did not give all excellent grades-- wait and see. Will keep going until I see a reason not to.

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by - Verified Customer October 22, 2017

Awesome work.

by - Verified Customer October 22, 2017

Good mechanic explained problems

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by - Verified Customer October 17, 2017

The staff was courteous and professional. I will continue to use them in the future.

by - Verified Customer October 17, 2017

Excellent so glad I was referred to you Thank you again.

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by - Verified Customer October 17, 2017

Our salesperson was excellent

by - Verified Customer October 11, 2017

Very satisfied.

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by - Verified Customer October 10, 2017

This auto repair shop is extremely professional, reliable and honest.

by - Verified Customer October 09, 2017

Good relations with their customer base. Explain the work they plan to do, if the plan changes, contact the car owner and explain what is needed.

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by - Verified Customer October 05, 2017

Great service and friendly staff.

by - Verified Customer October 05, 2017

Great service, great price. Thank you

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by - Verified Customer October 03, 2017

Excellent

by - Verified Customer October 03, 2017

Very pleased with repairs and the short time to complete. We will use you guys again.

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by - Verified Customer September 28, 2017

Cooperative, had the car ready sooner than expected even though it was a same-day walk-in. Very pleased.

by - Verified Customer September 21, 2017

Had an issue come up after initial repairs completed. Coolant started leaking from an area near where spark plugs replaced. Dear holt stood behind work and corrected the leak. I was satisfied.

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by - Verified Customer September 20, 2017

Great job at a good price

by - Verified Customer September 19, 2017

I went in with my check engine light on and a failed emissions test. I was expecting a bill closer to $100 (per posted estimate for a check engine light) so was relieved and grateful when they charged me just for replacing the gas cap per the emissions test.

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by - Verified Customer September 14, 2017

Thumbs up

by - Verified Customer September 14, 2017

I thought it as a lot of money for an oil leak. But I I have nothing to base it on. I liked the shop and the people were very friendly.

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by - Verified Customer September 13, 2017

We had an excellent experience! Thank you for your honest work ethic and excellent customer service!

by - Verified Customer September 13, 2017

Doug was very knowledgeable and really seemed to care about what he was working on.

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by - Verified Customer September 05, 2017

Excellent trusted service.

by - Verified Customer September 04, 2017

Great customer service, low price, and fast. Definitely would recommend to a friend.

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by - Verified Customer August 31, 2017

Came in for a check up and any routine maintenance. The bill was over $1400 and neither the service mgr. or the person who did the work came out to explain the work.

by - Verified Customer August 22, 2017

Outstanding work and professional attitude!

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by - Verified Customer August 16, 2017

All went well

by - Verified Customer August 14, 2017

Use this shop regularly. They are courteous, don't try to up-sell and get it right the first time. Definitely recommend them

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by - Verified Customer August 13, 2017

Good honest shop that doesn't try to rip you off.

by - Verified Customer August 09, 2017

I will need to bring it back. Plus I asked them to look at something and they didn't . Also they were going to call the next day when I first brought it in for a quick estimate and they never did call nor keep me up.

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by - Verified Customer August 08, 2017

It went very well, a little more expensive than what I would have waanted but they did quality work and it was cheaper than any other shop. Very respectful and speedy work.

by - Verified Customer August 07, 2017

Very professional and super friendly.

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by - Verified Customer August 06, 2017

I was recommended by Jiffy Lube Mechanics to go to Dearholt AutoCare after I failed my emission test. The prices were reasonable to fix the problem in my car. The staff was very nice and they recommended me to go to them before taking the emission test. The checking was free of charge. Thank you again Dearholt for the service.
Ana

by - Verified Customer August 03, 2017

You still do great work.

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by - Verified Customer July 31, 2017

I loved your sweet dogs....

by - Verified Customer July 30, 2017

I am 83, and do not have knowledge of auto needs. I must rely on information given by the company. I do.

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by - Verified Customer July 26, 2017

Excellent service. They brought me home and picked me up when it was done.

by - Verified Customer July 26, 2017

The people are easy to deal with and the car works as promised.

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by - Verified Customer July 24, 2017

Great service, they kept me informed of progress, overall avid experience.

by - Verified Customer July 20, 2017

These people did an excellent job of fixing my tracker. It's running just fine now whereas before it was giving me a lot of trouble.

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by - Verified Customer July 18, 2017

Very good experience.

by - Verified Customer July 18, 2017

Great personnel who know their jobs. Nice dogs too.

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by - Verified Customer July 16, 2017

I have been very happy with Dearholt car repair shop as I have not been able to find a shop I trusted or felt comfortable with in many years. I recommend Dearholt to colleagues and friends who are looking for a new, trustworthy, reliable, and knowledgeable repair shop.

by - Verified Customer July 12, 2017

My car had severe problem when I arrived in Albq for a photo shoot. AAA recomended Dearholt so was towed. They were terrific-and lending me a loaner car to keep my interview crucial. Car runs quite well now, workmanship, the coffee, the personnel terrific. thanks.

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by - Verified Customer July 11, 2017

Repairs were not completed satisfactorily - drove away then had to immediately return because things were rattling and the car was not performing properly.

by - Verified Customer July 06, 2017

Very pleased by this shop

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by - Verified Customer June 29, 2017

1st time, happy with work done.

by - Verified Customer June 29, 2017

Quick and courteous service!

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by - Verified Customer June 27, 2017

Good people.

by - Verified Customer June 21, 2017

I was satisfied for the most part with the service. It was a little expensive, and I forgot to look online for coupons when I paid. I called 1 day after service when I thought about the coupons, but they would not honor it since I had already paid. It would have saved me ~$125 (20% off parts). For this reason I was not completely satisfied. Most places will inform customers of special discounts or coupons or instruct them to go online. I usually look online for coupons, but I forgot this one time. I probably will not go back because of that.

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by - Verified Customer June 19, 2017

Love!!

by - Verified Customer June 19, 2017

Excellent!! Thanks.

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by - Verified Customer June 13, 2017

Good service.

by - Verified Customer June 13, 2017

Had to wait 30 mins before they even took the vehicle in for the oil change even though I had an appt. Everything else was fine.

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by - Verified Customer June 12, 2017

I have always had great service at Dearholt. To prove this I have also referred a number of friends who now say they won't go anywhere else.

by - Verified Customer June 12, 2017

The front desk lady talks to you like she is doing the customer a favor and it is a hassle that you are there. She is unprofessional and does not understand what customer service is. Jimmy is no different.

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by - Verified Customer June 12, 2017

I feel safe and taken care of at Dearholt Auto. Thank you.

by - Verified Customer June 11, 2017

Excellent.

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by - Verified Customer June 07, 2017

Very good!

by - Verified Customer June 05, 2017

I blew the engine on my RX7 and they offered to buy it for a great price for them and an acceptable price for me. Good Job Dearholt.

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by - Verified Customer June 05, 2017

The usual attentive interface when I brought the car in. Quality work. Fair price.

by - Verified Customer June 04, 2017

Always good service.

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by - Verified Customer June 01, 2017

We have moved all our car service to Dearholt. We really like working with them.

by - Verified Customer May 30, 2017

I took advantage of an auto check plan. I am totally satisfied and will return.

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by - Verified Customer May 25, 2017

Friendly. Qualified.

by - Verified Customer May 17, 2017

Jimmie was great at the estimate and in the service done, this is greatly appreciated.

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by - Verified Customer May 16, 2017

Good!

by - Verified Customer May 15, 2017

People were friendly, polite and professional. I would not hesitate to go back.

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by - Verified Customer May 14, 2017

Not much to say other than I'm satisfied with the repair.

by - Verified Customer May 11, 2017

I felt they should have told me upfront about $150.00 charge for diagnosis on my cruise Control I would have said no. I felt blindsided by that charge. Lady at the front could be a bit friendly.

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by - Verified Customer May 11, 2017

Thanks.

by - Verified Customer May 09, 2017

Fast; Friendly; Efficient.

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by - Verified Customer May 09, 2017

Very friendly, helpful and knowledgeable. Working with them to get my car fixed was a good experience. I will be back next time.

by - Verified Customer May 07, 2017

Thank you for your excellent service.

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by - Verified Customer May 07, 2017

Good job.

by - Verified Customer May 04, 2017

I appreciated the fast help on my dead battery Friday and the speedy turn around for the brakes on Tuesday. You guys are awesome!

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by - Verified Customer April 26, 2017

Very satisfied with their quick friendly professional service.

by - Verified Customer April 24, 2017

The repair was fast and they are always courteous.

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by - Verified Customer April 20, 2017

Completely trustworthy and nice to work with. I always feel I can drop by and ask a question about my car. Also, they have two adorable little rescue pups for hugs and pets!

by - Verified Customer April 18, 2017

Good.

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by - Verified Customer April 18, 2017

Love the Dearholts. :)

by - Verified Customer April 12, 2017

All great, loved the dogs! Would have been nice if the popcorn machine had been on.

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by - Verified Customer April 09, 2017

It was okay. I just felt like it took a long time.

by - Verified Customer April 03, 2017

They took my car in immediately and gave me an estimate by the end of the day. The car was ready the following morning. They noticed other non-critical defects and gave me an estimate on those. I declined those repairs since the car is old and due for replacement.

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by - Verified Customer March 27, 2017

Excellent.

by - Verified Customer March 26, 2017

Good oil change.

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by - Verified Customer March 26, 2017

The response was professional, the service was performed quickly and the the cost was reasonable.

by - Verified Customer March 22, 2017

Thank you all!

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by - Verified Customer March 20, 2017

Great attention to detail. I liked that you can walk in and talk to the person working on my car. I felt like they were not trying to hide something. Thanks for a great job!

by - Verified Customer March 15, 2017

Great, family owned business.

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by - Verified Customer March 15, 2017

Thank you for your good service.

by - Verified Customer March 14, 2017

The service was emergency work and the shop got me in and completed the same day.

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by - Verified Customer March 13, 2017

The repairs to my rack and pinion were completed very quickly and Mr Dearholt explained what was done to my vehicle. They are always professional and courteous. This is the one shop that I trust with my vehicles more than any dealership in town.

by - Verified Customer March 08, 2017

Jimmy was very helpful and explained the whole cost analysis.I have been taking my truck to them for years and they always stand by their work and will admit if they are wrong.

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by - Verified Customer March 08, 2017

Excellent experience!

by - Verified Customer March 07, 2017

The advise was spot on. Between the breaks and the recommended new tires the car runs perfect. Thanks!

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by - Verified Customer March 06, 2017

Easy access. Good communication and repaired properly.

by - Verified Customer March 02, 2017

Excellent communication regarding repair options, progress, and expected completion time.

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by - Verified Customer February 28, 2017

Friendly staff and job well done!

by - Verified Customer February 28, 2017

I've been taking my two Camrys to Dearholt for a few years now and, while they are not the least expensive shop, I believe that I get what I pay for.

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by - Verified Customer February 26, 2017

The service and staff were very professional and service was beyond exceptional! I will recommend your shop to everyone I know needs their vehicle repaired.

by - Verified Customer February 26, 2017

Thanks for the fast repair on our vehicle. All the required work was done to our liking and time requirements.

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by - Verified Customer February 23, 2017

I was very pleased with the work performed and the service provided, especially the ride home and the pick-up ride.

by - Verified Customer February 22, 2017

Outstanding work - outstanding public relations. Very comfortable place to have estimates and work performed on your automobile.

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by - Verified Customer February 20, 2017

This place does great work. I was very happy. The only thing that really has bothered me is the up charge on a tow that I set up I just think it's inhumane to up charge someone else's work.

by - Verified Customer February 19, 2017

I let my brakes go until they were metal on metal. They are after market brakes for a Rousch package. The correct rotors and drums were ordered and installed the same day.

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by - Verified Customer February 19, 2017

Very fast car maintenance. Much appreciated since I decided to wait for the work to be done rather than drop off the car.

by - Verified Customer February 19, 2017

Great service & good pricing. The staff is friendly.

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by - Verified Customer February 15, 2017

I have used Dearholt in the past and the level of service has always been great. The service to take me home and pick me up when the car was ready was really appreciated, my wife has been really sick over the pasted (4) weeks and wasn't able to drive. Great job to you & your staff and the mechanic's that make it all happen.

by - Verified Customer February 14, 2017

Great work, as always by Dearholt. Honest work, quality job, terrific staff. Thank you.

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by - Verified Customer February 08, 2017

Will be back with our other cars! Thank you! Found a mechanic we can trust.

by - Verified Customer February 08, 2017

First time to the shop Triple-A inspection and I will return

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by - Verified Customer February 07, 2017

Was great!

by - Verified Customer February 06, 2017

Didn't thoroughly check my vehicle for problems and the stuff you did fix started leaking the next day.

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by - Verified Customer February 06, 2017

Friendly, gentleman explained everything to me. Very honest. I will be back. Too bad you cannot reset the Mercedes computer to show when next service is due. Guess I'm stuck with the dealer when service is due. The computer tells me when and what service i.e. 'C' D' 'E' etc. I asked and was told by your employee they cannot reset the computer, Mercedes is not letting that secret out.

by - Verified Customer February 05, 2017

It was very comforting to know I could trust them based on recommendations.

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by - Verified Customer February 02, 2017

Great work.

by - Verified Customer February 02, 2017

Great customer service, affordable and timely. Highly recommend!

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by - Verified Customer January 30, 2017

Friendly staff, work done correctly and on time.

by - Verified Customer January 29, 2017

Replaced headlight bulb.

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by - Verified Customer January 26, 2017

I was very pleased and I think Jim was very honest and did treat us well.

by - Verified Customer January 24, 2017

Quick to respond. I like they pick you up when car is done. Great added service.

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by - Verified Customer January 23, 2017

part was ordered prior to taking my car in so it didn't take much time to install it. Also, the price quoted was the actual cost (no hidden costs, I like that).

by - Verified Customer January 22, 2017

work done was excellent. It was explained to me the rating on my battery. So I told my wife to pay attention to the battery and if the 4runner turns over funny to let me know so I can replace the battery.

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by - Verified Customer January 22, 2017

I was very pleased with the turnaround time on my repair. I couldn't get the car to them until noon, and they completed the repairs by 5 p.m.

by - Verified Customer January 16, 2017

Shop performs excellent work and prices are fair.

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by - Verified Customer January 12, 2017

Very good and quick estimate and service. Reasonable price.

by - Verified Customer January 12, 2017

Excellent!

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by - Verified Customer January 09, 2017

My car is running great.

by - Verified Customer January 09, 2017

Excellent customer service.

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by - Verified Customer January 09, 2017

I really trust these people.

by - Verified Customer January 08, 2017

Thanks.

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by - Verified Customer January 04, 2017

I took my car in for one problem and they did an extensive repair to fix a different problem- ignoring the original problem.

by - Verified Customer January 03, 2017

I have gone to Dearholt as long as I've been driving and have always been amazed at how they do an excellent job of not only doing what you expect of a mechanic shop, but also go above and beyond to work with you and make sure you leave safe and highly satisfied.

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by - Verified Customer January 03, 2017

Excellent mechanical work and customer service. This is a five star company! Thank you for your service.

by - Verified Customer December 29, 2016

Got my tail lights fixed at an affordable price.

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by - Verified Customer December 28, 2016

Fast and professionally done.

by - Verified Customer December 28, 2016

Fair and honest. They were up front about a potential delay in services, but still met the promised completion time. Vehicle is still running smoothly and I know Dearholt AutoCare will honor any issue with repair should it come up. Overall very satisfied with my most recent interaction with this company.

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by - Verified Customer December 26, 2016

Excellent service.

by - Verified Customer December 22, 2016

Excellent.

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by - Verified Customer December 22, 2016

The work and price were explained, but I was told I would get a call detailing the need for the full battery of services. The call never came. Additionally, I had to call your front office 4 times (no kidding) before I could get a call back to schedule the services. Did the company change ownership?

by - Verified Customer December 20, 2016

Great work done. Good to have a place to go so close to my home.

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by - Verified Customer December 15, 2016

The work that was done on my truck was excellent, in a timely manner. I appreciate the service and the pricing.

by - Verified Customer December 14, 2016

Very good job repairing breaks.

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by - Verified Customer December 12, 2016

I was extremely happy with the quality of work done.

by - Verified Customer December 11, 2016

Great shop. Great service.

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by - Verified Customer December 08, 2016

Dearholt is over the top honest and competent! I've worked with them for a decade or so and never had a problem.

by - Verified Customer December 08, 2016

I am completely satisfied with the service and work completed on my vehicle.

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by - Verified Customer December 06, 2016

Will use this shop again.

by - Verified Customer November 29, 2016

The rear brake warning light still comes on. The heat coming in the vehicle is weak at best. While the visual worksheet had some good observations, it must have been done before the repairs were done. It stated that the battery needed to be replaced when in fact it is new.

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by - Verified Customer November 28, 2016

Professional, knowledgeable and friendly!

by - Verified Customer November 22, 2016

Awesome.

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by - Verified Customer November 14, 2016

Pretty nice.

by - Verified Customer November 14, 2016

Customer service was amazing, and work was fast and efficient. Prices also a plus!

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by - Verified Customer November 14, 2016

As always, great service, customer care and interaction. Thanks

by - Verified Customer November 14, 2016

So impressed with everyone from my first call to when I received a thank you note in the mail! Thanks!

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by - Verified Customer November 13, 2016

Have utilized Dearholt Autocare to extend the life of my car and am always pleased with their service level.

by - Verified Customer November 13, 2016

Friendly service.

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by - Verified Customer November 10, 2016

Jimmy did a great job of explaining the work that was done to my car. Shop is clean and organized and thank-you for ride to my office.

by - Verified Customer November 07, 2016

Very close to my house. Quality work for a good price. I'll be back.

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by - Verified Customer November 07, 2016

Never had any complaints about the repair or the way I am treated.

by - Verified Customer November 06, 2016

I was pleased with the service.

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by - Verified Customer November 02, 2016

They diagnosed and repaired my vehicle in a very short time!

by - Verified Customer October 25, 2016

Great experience.

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by October 13, 2016

Friendly owners ! and wonderful car service.

by - Verified Customer October 13, 2016

Quick reliable service.

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by - Verified Customer October 13, 2016

Pleasant!

by - Verified Customer October 12, 2016

Cheryl was excellent in helping me with transportation. The service was done to my satisfaction.

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by - Verified Customer October 11, 2016

Very friendly and professional, took care of our problem right away.

by - Verified Customer October 06, 2016

the staff if very friendly and family oriented; Kelly tells you like it is, and it's convenient to my work.

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by - Verified Customer October 06, 2016

Very efficient. Not much communication while waiting in the lobby.

by - Verified Customer October 02, 2016

Very helpful, explained what they did to repair my car .They went out of their way to make sure that I was satisfied. Made this experience a very pleasant one.

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by - Verified Customer September 26, 2016

Excellent follow-up and Service.

by - Verified Customer September 21, 2016

Good and complete. Reasonable cost and willing to work with customers, and they stand behind their work. I will keep using them.

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by - Verified Customer September 20, 2016

People at Dearholt are very friendly and helpful. It is a pleasure to do business with them.

by - Verified Customer August 25, 2016

You all are so friendly and trustworthy!

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by - Verified Customer August 24, 2016

Excellent work in timely fashion.

by August 17, 2016

Good service.

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by - Verified Customer August 16, 2016

Everything appeared to be done properly and in a timely manner.

by - Verified Customer August 14, 2016

My questions were answered professional.

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by - Verified Customer August 11, 2016

Good folks, good work, fair price.

by - Verified Customer August 09, 2016

Dearholt provides exceptional customer service with clear explanations of services provided and in a timely manner. We had a battery issue with our car and initially took the battery to the store where we had purchased it and they said there wasn't a problem. We continued to have battery problems so took the car to Dearholt who contacted the store and was able to get a new battery replacement under full warranty from the store.

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by - Verified Customer August 09, 2016

Good.

by - Verified Customer August 07, 2016

Great customer service, immaculate shop, excellent and honest repair work!

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by - Verified Customer August 04, 2016

Always good service. Been using Dearholt for years.

by - Verified Customer August 01, 2016

Expert technicians, friendly management, and fair pricing.

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by - Verified Customer July 25, 2016

The service work I requested was performed as I requested. The vehicle was finished the day requested.

by - Verified Customer July 25, 2016

Service on car #1 was done quickly and efficiently. Service on car #2 was delayed due to over booking and non-availability of part. Repair issue remains.

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by July 25, 2016

Good, but first visit, so no history to judge.

by - Verified Customer July 21, 2016

Friendly service and good results.

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by - Verified Customer July 21, 2016

Work done quickly (tires rotated and balanced) for reasonable price.

by - Verified Customer July 21, 2016

Prompt service with information on what was wrong and best plan to fix the problem.

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by - Verified Customer July 20, 2016

Excellent service, friendly and explained all services provided and recommend future services

by July 17, 2016

Almost all was good except for them keeping my appointment time. I understand it can be difficult, but like any service industry, the customer should come first.

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by - Verified Customer July 17, 2016

Identified the problem quickly and repair costs were reasonable.

by - Verified Customer July 14, 2016

Excellent diagnosis. Repairs were performed to perfection.

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by - Verified Customer July 13, 2016

We had a fuel pump go out on us and they got it replaced the next day.

by - Verified Customer July 11, 2016

My 1995 Nissan D21 quit running and you they replaced the distributor and got it running again. However it was, and still is, missing and running roughly between about 1800 and 3000 rpm under load. They replaced the spark plug wires and plugs at my request due to high hydrocarbon emissions on the last emissions test. I suspect that the distributor installed was faulty. It was not running that way prior to when it quit.

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by - Verified Customer July 11, 2016

Everything went well. Just as expected.

by - Verified Customer July 10, 2016

Very fast service.

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by - Verified Customer July 06, 2016

The entire staff is kind, honest, and cooperative.

by June 30, 2016

They had no idea how to properly change or fix my key tumbler. They had to drill it out making it impossible for me to replace the key tumbler naturally and did permanent damage to the part the tumbler fits into. I have no idea how to replace this part or where to get a new one. They should of provided me with more information on how to get this fully resolved when they knew I didn't have the time to wait the full holiday weekend for them to fix it. Other than that they were extremely nice people and had good intentions and even allowed me to borrow a company car for the time I was in, but in the end left me with more damage to deal with while allowing the car to start so i could be on my way.

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by - Verified Customer June 29, 2016

As always, I was listened to, and the service order prepared, with understanding about what would be done and time frame. Picked up of vehicle easy and comfortable, with my questions being answered fully.

by June 22, 2016

Everything A OK.

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by - Verified Customer June 22, 2016

Very good and courteous service by Jimmy.

by - Verified Customer June 20, 2016

I was towed to Dearholt (recommended by AAA) when my car quit in traffic. Every one at Dearholt was very helpful and made an extra effort to get my car fixed and back to me quickly. The staff kept me informed of the progress for the repair and the cost of the repair was very affordable. I would certainly use Dearholt for any future repairs my vehicle might need.

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by - Verified Customer June 19, 2016

It was a great experience I had from this auto shop for my Honda Accord 2009 AC check up & Freon recharge. The staff is friendly and service is great. The fee is very reasonable. I dropped the car at lunch and picked it up few hours later. The AC works super cold afterward. Thanks Dearholt Auto Care. Will come back again !!!!

by - Verified Customer June 16, 2016

Good service,very cordial at the from desk, accurate estimate and service mgr discussed the work and showed old replaced parts. Did not call me when they said they would but that's minor.

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by - Verified Customer June 16, 2016

They were happy to recheck the battery without an appointment.

by - Verified Customer June 15, 2016

Satisfaction 100%

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by - Verified Customer June 13, 2016

Good service.

by - Verified Customer June 12, 2016

Quick and efficient.

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by - Verified Customer June 07, 2016

They are the ultimate professionals - they informed me of potential charges, let me know if there were any changes, offered a ride home, and did great work.

by - Verified Customer June 05, 2016

Extremely welcoming and diligent in service provided.

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by - Verified Customer May 30, 2016

Easy visit.

by - Verified Customer May 30, 2016

Very friendly and competent repairs were made. We were from out of town - they apparently put us at the head of the line to get us running for our return trip.

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by - Verified Customer May 17, 2016

I have used your organization several times and am usually pleased with the speed and quality of work

by - Verified Customer May 11, 2016

Brakes estimate exactly as stated, on time, and seems great.

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by - Verified Customer May 11, 2016

Good communication with customer

by - Verified Customer May 03, 2016

VERY SATISFIED

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by - Verified Customer May 02, 2016

Every experience is a good experience with Dearholt. They perform work that is needed. They don't over sell things you don't need and make recommendations down the road. They are helpful, respectful and honest. I do recommend people to go there for their auto care needs.

by - Verified Customer May 02, 2016

Excellent service and value!

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by - Verified Customer May 01, 2016

Excellent service, gave approximate timeframe, then exceeded that expectation

by - Verified Customer April 28, 2016

Friendly and knowledgeable staff. Quick service.

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by - Verified Customer April 26, 2016

All technicians are extremely skilled, professional and friendly.

by April 21, 2016

They are smart people.

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by - Verified Customer April 20, 2016

They started with simple diagnostics and explained at each step.

by - Verified Customer April 14, 2016

Outstanding service.

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by - Verified Customer April 13, 2016

Quick service, clean shop. Not overpriced, they tell you what is wrong and sticks with it!!

by - Verified Customer April 13, 2016

They are honest fair and do good work.

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by April 12, 2016

Good service.

by - Verified Customer April 07, 2016

They got the job done. Repaired the brakes to our satisfaction.

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by April 07, 2016

Friendly and fast service.

by - Verified Customer April 07, 2016

Good service. Very honest and trusted to give us an accurate picture of the repairs needed.

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by - Verified Customer April 06, 2016

Fast, efficient, cost sensitive .... friendly.

by - Verified Customer April 05, 2016

They are trust worthy and dependable.

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by April 04, 2016

Good customer service!

by - Verified Customer April 04, 2016

Trustworthy shop.

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by - Verified Customer March 27, 2016

Work is well done, but seems expensive.

by - Verified Customer March 27, 2016

I had my truck in to have the cruise control fixed along with other items. The truck was returned and was supposedly fixed after testing. I took it back to have it fixed. They kept it 3 weeks saying they were exchanging parts to find what was failing. After 3 weeks they returned and still did not have the cruise control working. Last month I took it in knowing the clutch needed fixing. They kept it for the day and told me the clutch need repairing and then charged me $129 for diagnostics. I still don't have the speed control fixed but was told by a mechanic I knew that the problem was probably a bad connection in the steering column and they didn't want to take it apart again. When I took it in for the clutch problem they remembered the cruise control problem and said it was probably being caused by the clutch problem. The other mechanic said "no way".

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by - Verified Customer March 10, 2016

They were so helpful, kind and knowledgeable.

by - Verified Customer March 10, 2016

The woman at the front desk was polite and had insight to what could be wrong, even for early in the morning. The next person who helped answered all my questions and was friendly about it. When I got the car later that day it was working better then ever.

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by - Verified Customer March 09, 2016

Quick and thorough.

by - Verified Customer March 07, 2016

Very friendly and honest.

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by - Verified Customer March 03, 2016

Consistent, excellent service.

by March 02, 2016

Did not read the notes on their paperwork and gave me the wrong oil and made me feel like I was in the wrong for wanting the full synthetic oil for my vehicle. And, did not say they were sorry for the mix up.

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by - Verified Customer February 29, 2016

Kelly is honest. Their mechanics are awesome!

by - Verified Customer February 28, 2016

Work was done on time, at a reasonable price, and everyone was helpful and respectful.

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by - Verified Customer February 23, 2016

I appreciate the service, professionalism, and friendly attitudes.

by - Verified Customer February 16, 2016

Excellent service.

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by - Verified Customer February 16, 2016

The staff at Dearholt are honest, professional, and take time to answer all questions. Their service is exceptional and prices competitive. I trust them.

by - Verified Customer February 15, 2016

Fast, reasonably priced services and excellent recommendations for future service without holding the customer hostage on repairs.

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by - Verified Customer February 15, 2016

I like the quality of work and professional desk staff.

by - Verified Customer June 04, 2014

Excellent service.

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by - Verified Customer June 04, 2014

Dearholt is the best!

by - Verified Customer June 03, 2014

Nobody gets a 10 as there is always something that can be done better and to be constantly improving.

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by - Verified Customer June 03, 2014

Every time my cars have been serviced the problems are resolved professionally the first time.

by - Verified Customer June 03, 2014

My car was diagnosed and we were contacted within an hour to see if we wanted to have the recommended work done. We chose to do so and the car was ready within the next couple of hours and the cost was very reasonable. I don't feel as though we were misguided in any way. I really appreciate honesty.

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by - Verified Customer June 03, 2014

Excellent and prompt service. Also very polite.

by - Verified Customer June 02, 2014

They gave me a ride home and be picked me up to get car. Everyone was very pleasant, waited on immediately. Dearholt was recommended to me.

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by - Verified Customer June 02, 2014

They have taken care of my car for years. I find them to be very competent, courteous, reliable, professional, ethical, and a pleasure to do business with.

by - Verified Customer June 01, 2014

Good service and friendly place.

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by - Verified Customer June 01, 2014

These guys are honest and do good work. They do not try to sell you services that are not needed.

by - Verified Customer June 01, 2014

Good, honest, professional service.

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by - Verified Customer June 01, 2014

Timely and reliable service.

by - Verified Customer May 29, 2014

Fantastic (QUICK) response when I drove in with a front end vibration. I had to leave the next morning. Inspection revealed the problem, New rotors and pads were replaced while I had lunch and then I was on my way. Next morning departure with no problem!!

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by - Verified Customer May 27, 2014

Service is excellent, friendly, and reasonably priced.

by - Verified Customer May 27, 2014

Cost for work done a bit higher than expected. I should have done comparison shopping.

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by - Verified Customer May 27, 2014

Good prompt service and quality work. Recommended by AAA.

by - Verified Customer May 27, 2014

They are OUTSTANDING.

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by - Verified Customer May 26, 2014

Always available for service, they focus on making my vehicle safe to drive. Transportation makes it easier to have the work done.

by - Verified Customer May 19, 2014

Great service, problems explained, fair price.

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by - Verified Customer May 19, 2014

Super service, correct, and great attitude. Also timeliness of repair and ability to work into the schedule.

by - Verified Customer May 15, 2014

Trusted service and recommended by a fellow mechanic.

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by - Verified Customer May 15, 2014

Have had nothing but good service since I started with Dearholt.

by May 13, 2014

Truthful and honest evaluation. Seems a bit expensive.

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by - Verified Customer May 11, 2014

The people at Dearholt are highly skilled professionals who also care about their customers.

by - Verified Customer April 30, 2014

Great customer service.

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by - Verified Customer April 29, 2014

I have been having my car cared for by Dearholt for the last four years and find them to be reliable, efficient and effective. Excellent service is appreciated!

by April 27, 2014

Good customer service.

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by - Verified Customer April 24, 2014

They explain what the problem is, what is it gonna take to fix it, how much it would cost, and when approximately it will be done.

by - Verified Customer April 23, 2014

They are very professional; highly trained staff, and the do the job right the first time for a good price.

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by - Verified Customer April 14, 2014

Always great service, reasonable price, and the follow-up after to make sure that I had no additional problems.

by - Verified Customer April 14, 2014

Always professional, friendly, and reasonable. They have recommended no repairs when they probably could have done it just for the money.

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by - Verified Customer April 08, 2014

Integrity. JIM STANDS BEHIND HIS WORK.

by - Verified Customer April 01, 2014

Good service and quality work.

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RepairPal Scorecard
95
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
24
month
Local
warranty
TECHNICAL ABILITY
98
TOOLS & EQUIPMENT
100
CUSTOMER SERVICE
91
CUSTOMER AMENITIES
93

Dearholt AutoCare was established in 1988 and has worked hard to build a reputation by making customer satisfaction their number 1 priority. Jim Dearholt has always put honesty and integrity before profits. This commitment was demonstrated in our unbiased review of their most recent customers who described this team as friendly, reasonable, highly training, and honest. This RepairPal Certified shop features a team of professionals who combine for over 140 years of experience. This crew doesn't focus of their past experience, they are continually striving for the next level by attending the automotive training it takes to stay current on the latest technology in order to provide dealership level service and repairs to your modern vehicle. These repairs are backed by 24-month / 24,000-mile warranty for your peace of mind. Local shuttle service, early bird drop off, and a waiting area with wireless Internet are available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
+ More

AMENITIES

  • AAA Member Discount
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Gas/Diesel
  • Heated Waiting Room
  • Parts/Accessories
  • Senior Discount
  • Service Guarantee
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet
+ More

AFFILIATIONS

  • ASA
  • NAPA
  • iATN

MESSAGE FROM THE SHOP

Providing quality car care in Albuquerque, NM since 1988. Dearholt AutoCare is a family owned business delivering honest and professional automotive repair and maintenance services to the people of Albuquerque, Edgewood, Cedar Crest, Rio Rancho, Los Lunas, Corrales, Placitas and surrounding areas. The quality ASE (automotive service excellence) certified technicians at Dearholt AutoCare employ today’s latest automotive technology and are equipped to handle all major and minor repairs on foreign and domestic vehicles.

Dearholt AutoCare is a certified NAPA AutoCare Center, we are able to provide the benefits of an established national entity while maintaining the personal touch of a family owned business. We understand that your vehicle is a major investment, and that is why we care for each customer’s vehicle as if it were our own.

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More

Map
Get Directions to Dearholt AutoCare