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Dealership has my car for 7 weeks fixing instrument cluster
2009 Jeep Patriot

Dealership has my car for 7 weeks fixing instrument cluster

(2009 Jeep Patriot)
All lights on dashboard came on on 9/5/19. Brought it to dealership for repairs. It tool at least a week for them to tell what the problem as. They ordered the part that should take 6 days. Part was due on 9/17. No part then and given a few other dates. Still no part. Called the corporate office around 9/26. Dealership does not answer phone so you leave a message, but no call back. Finally talked to them about so a little better but not much. Finally heard from corporate on 10/18 but still no part and no car.Haven't heard from the dealership in about 2 weeks. how long does it take to get an instrument cluster.
What seems to make the problem better or worse? All dashboard lights came. Could drive but no readings on how fast, blinkers or hazard lights
How long have you had this problem? Since September 5, 2019
Tags: jeep, patriot
1 answer & 0 comments
Popular Answer
on October 20, 2019
Wow, 7 weeks! Frustrating.

My suggestion would be to reach out to the dealership service manager, and if that isn't successful, reach out to the General Manager. Heck, I'd show up and request to meet each in person. You will get answers.
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General Diagnosis
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on October 20, 2019
Wow, 7 weeks! Frustrating.

My suggestion would be to reach out to the dealership service manager, and if that isn't successful, reach out to the General Manager. Heck, I'd show up and request to meet each in person. You will get answers.
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