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Dave's Ultimate Automotive - Round Rock

(512) 271-4245
310 Verified Reviews
boardwalk@davesua.com

HOURS
07:30
18:00
http://purl.org/goodrelations/v1#Monday
07:30
18:00
http://purl.org/goodrelations/v1#Tuesday
07:30
18:00
http://purl.org/goodrelations/v1#Wednesday
07:30
18:00
http://purl.org/goodrelations/v1#Thursday
07:30
18:00
http://purl.org/goodrelations/v1#Friday
08:00
18:00
http://purl.org/goodrelations/v1#Saturday
Su
Closed
M-F
7:30am to 6:00pm
S
8:00am to 6:00pm

ADDRESS

2601 S Interstate 35 #A-100
Round Rock, TX 78664 USA

AUTO REPAIR EXPERIENCE

  • Brad Updegraff, Manager
  • Established 2014
  • 2 ASE Certified Auto Technicians
  • 50 Years of Car Repair Experience

Dave's Ultimate Automotive - Round Rock Reviews

OVERALL RATING

310 Verified Reviews
5 stars
(222)
4 stars
(75)
3 stars
(8)
2 stars
(0)
1 star
(5)
by - Verified Customer October 08, 2017

Horrible experience!! I don't even know if rhy really did what hey promised ? The trust is just gone !

by - Verified Customer October 05, 2017

they were fantastic stayed late to fix the car and everything Great place great people

by - Verified Customer October 05, 2017

So far so good

by - Verified Customer October 05, 2017

Very Friendly and Helpful

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by - Verified Customer October 03, 2017

car inspection performed quickly and on time. Very friendly staff.

by - Verified Customer October 03, 2017

Everyone at Auto One/Dave's Ultimate Automotive (Round Rock) has always been professional, direct, and honest. I've had regular maintenance, braking system repairs, drives belts, a/c repair, and a variety of other work done on 3 family vehicles and I've never walked away feeling like I'd been taken advantage of. Appreciate the peace of mind, gentlemen!

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by - Verified Customer October 02, 2017

They explained what they were going do. They said a time and called me to pick up my car.

by - Verified Customer October 02, 2017

Great

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by - Verified Customer September 29, 2017

My two visits were both excellent experiences. I plan to use them again.

by - Verified Customer September 27, 2017

It was a very pleasant process. The associates working were accommodating and very polite. I will definitely use this place again.

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by - Verified Customer September 26, 2017

Everyone was extremely nice and friendly. Oil change and State Inspection were completed in 30 minutes

by - Verified Customer September 24, 2017

Friendly, honest, straightforward

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by - Verified Customer September 22, 2017

I'm always worried when I go into a car store/automotive repair/dealership since I'm not car savvy. I came in after being told by another company that the problem was a specific thing. Patrick educated me and said they could do what I was asking or they could diagnose the issue.

I'm so thankful that Patrick was straightforward and honest with me. I could have paid $300 to have something that wasn't the problem replaced. Thanks to Patrick I feel like I can trust this place and will be coming back the next time my car has issues... though I do hope that isn't for a long while lol!

by - Verified Customer September 21, 2017

Straight and to the point, no up-selling-all work done as discussed and at a fair rate

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by - Verified Customer September 21, 2017

The employees are very nice to deal with and have accepted responsibility for correcting what did not get fixed. Unfortunately for me one of the repairs I wanted completed and spent a good bit of money on the vehicle buying parts and labor for did not fix the problem. It is possible that the vehicle still could have used the worked done, I just did not get the repair I wanted complete in the first place. Again, everyone at the shop is great to deal with despite this.

by - Verified Customer September 20, 2017

Good service

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by - Verified Customer September 18, 2017

Quick repair without appointment.

by - Verified Customer September 15, 2017

Dave's is a no nonsense place to get your automotive needs taken care of.

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by - Verified Customer September 14, 2017

The staff at the Round Rock location were very pleasant and explained all repairs in a clear manner. I didn't feel pressured to do more than I came in for.
I'm definitely coming here when services are needed.

Thank you!

by - Verified Customer September 13, 2017

seem to be honest and reliable

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by - Verified Customer September 12, 2017

Totally satisfied with the quality of the work...thought the cost was a little pricey but that's the way of the world nowadays. The paper floor mat was left in the truck and there were greasy hand prints on the driver's side door. A small detail that was overlooked in my opinion.

by - Verified Customer September 10, 2017

Friendly staff. Thorough check of car.

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by - Verified Customer September 08, 2017

Nathan was very helpful. Didn't pressure me into any repairs I didn't need. Was able to break down what was going on with my car so that I could really understand. Would go back again

by - Verified Customer September 06, 2017

My son brought his 2003 Dodge Ram in for a routine oil change and came out with a ruined engine. He drove in needing an oil change and drove out needing a new truck. No help or explanation was given this 19 year old boy who had no idea what to do when the truck wouldn't run and he went back to the facility.

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by - Verified Customer September 01, 2017

They are a great bunch of guys

by - Verified Customer August 31, 2017

Great Experience!

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by - Verified Customer August 29, 2017

Customer service was great and answered all my questions and/Or concerns

by - Verified Customer August 29, 2017

Very satisfied

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by - Verified Customer August 24, 2017

Best customer service around! They offered to give me a ride back home and also pick me up so I didn't have to wait so long while they worked on my car. Very appreciative of their services.

by - Verified Customer August 24, 2017

Lexus wanted $2700, Dave's charged $1600 on my car. Similar deal on my wife's car couple years ago. Dave's is very accommodating and treat you very well.

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by - Verified Customer August 18, 2017

Very prompt and punctual service. Went in for an oil change only

by - Verified Customer August 18, 2017

I love these guys. I come from a line of mechanics back in NY and am very partial and cynical of most shops. Not once did I feel that way at Dave's. Pat and Nate were WONDERFUL. Pat explained to me what needed to get done and what could wait. I needed to schedule a follow up appointment and they fit me right in. I would 10/10 recommend them to anyone in need of a good, honest, affordable mechanic.

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by - Verified Customer August 16, 2017

good

by - Verified Customer August 11, 2017

Good service, good prices

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by - Verified Customer August 10, 2017

I am new to town after moving from Illinois. This will be my auto shop from now on.

by - Verified Customer August 10, 2017

long time customer no change in service or professionalism under new name will continue to refer and use

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by - Verified Customer August 06, 2017

I am so happy to have found Nathan and Auto One. I received simply the best and most experience service I have ever received anywhere. I will use you guys even when I buy my new vehicles. The dealership will not stand a chance against your professional and courteous service . Nathan is spectacular and has helped me in so many ways. I feel blessed to be able to have you guys take care of me and my vehicles. I will recommend you to anybody anytime anywhere. I can't say enough good about auto One and Nathan. Thank you Dennis Benefield

by - Verified Customer August 06, 2017

I took my car in for a state inspection and they were able to accommodate me on short notice and the work was done quickly and efficiently.

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by - Verified Customer August 03, 2017

I feel comfortable with Dave's Automotive to be honest with me on the work that needs to be done on my car, and for the prices charged to be reasonable. I have been doing business with Dave's for 7-8 years, and have never had a bad experience or complaint.

by - Verified Customer August 02, 2017

all good

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by - Verified Customer July 31, 2017

Friendly staff. They explained the available options and got me the lowest price. A great experience overall. I will be back!

by - Verified Customer July 31, 2017

They couldn't fit me in due to high volume but did let me make an appt the next day at a time convenient for me. I'll be back!

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by - Verified Customer July 30, 2017

Top notch service and follow up. Nathan is big asset and puts a great face to the company.

by - Verified Customer July 30, 2017

Only problem that I later noticed: Synthetic Oil was used. The Toyota people told me to use the regular oil, not synthetic, but the car is running fine so far. It was my fault that I didn't think to give you that information, but wish someone had asked me about the oil. Other than that, I was very pleased with the service and highly recommend Dave's.

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by - Verified Customer July 27, 2017

Very honest and knowledgeable staff!

by - Verified Customer July 27, 2017

Have been here several times. Always courteous and prompt service.

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by - Verified Customer July 25, 2017

Good job.

by - Verified Customer July 25, 2017

Personable quality service with great communication and extremely knowledgeable techs. They take the time to explain everything before hand, keep me appraised throughout, go over what they found, and even gave me maintenance tips to minimize issues in the future. They're never pushy or try to upsell me on any service. Dave's Ultimate Automotive is now the only place we ever take our cars for maintainence or service.

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by - Verified Customer July 25, 2017

The staff is very professional and they go above and beyond to make you feel welcome and happy

by - Verified Customer July 24, 2017

Good experience.

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by - Verified Customer July 23, 2017

I highly recommend Dave's I have always been satisfied with work performed on my vehicles, the future recommendations and I feel they work with one to give the best price and options available for the circumstance.
The staff has always been most helpful and courteous.

Pamela Thomas

by - Verified Customer July 21, 2017

Very convenient and professional.

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by - Verified Customer July 21, 2017

Nathan is friendly and on top of things

by - Verified Customer July 19, 2017

Good service, close to work. Got loaner car.
Happy with service

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by - Verified Customer July 17, 2017

The maintenance work was finished ahead of time, and staff was courteous and professional.

by - Verified Customer July 14, 2017

It was great - very helpful and respectful.

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by - Verified Customer July 13, 2017

Thanks

by - Verified Customer July 13, 2017

Service was great and exceeded expectations. I will be back.

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by - Verified Customer July 13, 2017

Excellent service!

by - Verified Customer July 12, 2017

By far the best automotive repair service I've ever received and I spent far less than expected but still spent over 1500.00 and left a very happy and satisfied customer. I recently retired from Army after 32 years of service. So I've had many repairs done in my lifetime. They have earned my business and then some I was treated with utmost respect and talked to in a manner to which I understood everything. They did not try to up sell me or have me replace or repair things not needed. I was extremely happy. I've been talking about my experience with everyone I know and even those I don't know. Owner and management certainly do lead by example. I'll see you soon with one of my other vehicles. Thank you thank you thank you

Debbie Cano

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by - Verified Customer July 11, 2017

Awesome..honest, technically super on point..Click & Clack level knowledge. Gave me straight answers, pleasant and got it all done right. Thank you...see u for ALL my X Terra or other car needs.

by - Verified Customer July 10, 2017

keep up the good work.

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by - Verified Customer July 09, 2017

Thanks

by - Verified Customer July 06, 2017

Quick and painless.

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by - Verified Customer July 06, 2017

Great!

by - Verified Customer July 04, 2017

The guys were great, very nice, calm, and explained the problem well. They dropped me off at work and offered to pick me back up at the end of the day!

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by - Verified Customer July 04, 2017

Good guys, accepted 'no' for an answer without trying to pressure sale me.

by - Verified Customer June 25, 2017

Always the best service .

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by - Verified Customer June 25, 2017

Being that I don't know a lot about cars, I feel like I walked away know fully what was done to my car and why. Everything that needed to get fixed was done in a timely manner. Overall, I loved my experience.

by - Verified Customer June 23, 2017

Previously when I would get my oil changed I would receive a report for several points of inspection on my vehicle. I found this very helpful to consider needed maintenance. I did not get this same email as I had previously.

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by - Verified Customer June 22, 2017

Nathan is terrific. He delivers on time, keeps you informed and in loop.

by - Verified Customer June 20, 2017

My first (of many future) experience at Dave's Automotive was great! Fast kind service was just what I was looking for!

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by - Verified Customer June 16, 2017

I was very happy to be able to schedule an appointment on a weekend. Everything was finished in a timely manner and the cost was very reasonable. I'll definitely be back.

by - Verified Customer June 16, 2017

Thank you.

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by - Verified Customer June 14, 2017

Amazing people and Quality service! They answered all my questions and only repaired what I asked them to repair.

by - Verified Customer June 14, 2017

Only reason I rated a 4 instead of a 5 this time around was because the oil change sticker was missed and my windshield wiper fluid wasn't filled. Not sure if that service is still included, but it was always nice since my tiny car has such a small reservoir. :) Otherwise y'all are always awesome!!

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by - Verified Customer June 14, 2017

DUA is a good place to get your car serviced.

by - Verified Customer June 12, 2017

The shop promised the car to be ready in a given time frame and was delayed due to waiting on part. As a result, I was given a loaner car to make an appointment. I consider this excellent service and worthy of my return for future services.

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by - Verified Customer June 11, 2017

Good work, fair price, would recommend. Didn't feel cheated in anyway.

by - Verified Customer June 07, 2017

Dave's Ultimate Automotive Staff is very friendly and competent. They truly have my best interest at heart. They are very honest and appreciate their customers.

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by - Verified Customer June 04, 2017

Quick and good inspection.

by - Verified Customer June 02, 2017

Very friendly staff. Great follow-up and timely service.

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by - Verified Customer June 01, 2017

I recommend them - work is done right the 1st time, personnel listen and are very responsive, and cost is reasonable.

by - Verified Customer June 01, 2017

Got my BMW serviced last year and alternator and battery done this year. Every shop in the Georgetown/Austin area was booked for a solid 4 days called and got in on the same day. My go to shop!! Thanks!

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by - Verified Customer May 31, 2017

Excellent experience, price was fair, worked completed in a day, was given a loaner vehicle, staff easy to work with. A++

by - Verified Customer May 30, 2017

It was fine. Everything was done quick

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by - Verified Customer May 30, 2017

Dwayne was great at explaining what repair work needed to be done on our vehicle. In addition, he provided the approximate cost of the repairs.

by - Verified Customer May 29, 2017

I always love this shop because they're honest, work hard, and treat me with respect and kindness. I never pay for anything I don't need, and I always know they will fix whatever needs to be fixed for a fair price.

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by - Verified Customer May 24, 2017

The best customer service experience EVER!

by - Verified Customer May 23, 2017

Thank you

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by - Verified Customer May 07, 2017

As usual, best service available.

by - Verified Customer May 07, 2017

Everybody was very friendly and helpful, I will be sure to always bring my car here!

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by - Verified Customer May 04, 2017

Great job I like the diagnostic you did on my car.

by - Verified Customer April 30, 2017

New tires purchased, great price, done on time

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by - Verified Customer April 30, 2017

Great work and amazing team.

by - Verified Customer April 27, 2017

Issues were identified but a quote on cost of repairs was never given.

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by - Verified Customer April 26, 2017

Great service. Did what they said they were going to do.

by - Verified Customer April 25, 2017

Pat and Nathan make my trips to Auto One worthwhile. They're super involved and well-informed of the work the technician(s) performed.

I have already recommended Auto One to three other friends!

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by - Verified Customer April 24, 2017

My battery light kept coming on, they ran a starter test, but when I came back saying the light was still on, they ran another $120 test for free and gave me a service car while they kept mine in the shop. A+ work and service, I'll definitely be returning to this shop

by - Verified Customer April 21, 2017

Employees are very friendly and helpful

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by - Verified Customer April 21, 2017

Great!

by - Verified Customer April 20, 2017

They were very fast and friendly. Just wish I had been given more options as far as tires were concerned.

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by - Verified Customer April 18, 2017

Excellent customer service. Friendly and thorough with repairs, as well as future needed repairs. Up to date technology for better understanding of what exactly is needed for your vehicle and felt they were incredibly trust worthy.

by - Verified Customer April 18, 2017

Very satisfied.

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by - Verified Customer April 14, 2017

Great service!

by - Verified Customer April 14, 2017

Excellent staff, great care, good prices. They always do it right and they never make you do unnecessary repairs. My Dad is a Master Ford Technician so I know a little about cars and know when a shop is good and honest.

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by - Verified Customer April 13, 2017

I was having a problem with my traction control and ABS lights coming on simultaneously. I dropped the Jeep off at the shop at 1 pm and knew what was going on a couple hours later, a sensor had gone bad. Nathan Galloway and his guys in the shop fixed me up before closing and the Jeep runs like a gem now!! Thank you guys. I'll be back for sure!

by - Verified Customer April 11, 2017

Pat and Nate are fantastic! Love this shop wont go anywhere else.

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by - Verified Customer April 11, 2017

Thankfully I haven't had the need to get serious work done but I'm always there every 3 months for my oil change.

by - Verified Customer April 07, 2017

We like Auto One and have returned to have our work done there. Thanks

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by - Verified Customer April 06, 2017

Pat and Nathan did an excellent job of keeping me in the loop during the repair process. They went above and beyond to try and save me money where they were able to and provided me with a loaner while repairs were being done. Their attention to detail was of pure excellence and even saw that my windshield wiper fluid needed to be filled! I will be taking my car their from now on for any needed oil changes or repairs!

by - Verified Customer April 02, 2017

Great focus on customer service

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by - Verified Customer March 31, 2017

Amazing.

by - Verified Customer March 30, 2017

Guys are flexible and easy to interface with.

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by - Verified Customer March 29, 2017

The two associates that assisted me were honest, truth worthy, and had my car serviced in a quick time!!! Thank you guys!!!!

by - Verified Customer March 27, 2017

It was just an inspection but as usual the guys were great and got me out of there much faster than I anticipated.

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by - Verified Customer March 24, 2017

Great experience

by - Verified Customer March 24, 2017

I always feel like I'm greeting a friend when I come in for an oil change or other service.

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by - Verified Customer March 23, 2017

Geat shop, I will recommend.

by - Verified Customer March 23, 2017

I always come to Auto One Complete Car Care.

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by - Verified Customer March 21, 2017

Service was quick , great job.

by - Verified Customer March 20, 2017

Nathan Galloway was very knowledgeable and explained everything so well and made me feel comfortable with haveing my car fixed and knowing it would be done correctly

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by - Verified Customer March 17, 2017

I will return for future services when needed.

by - Verified Customer March 17, 2017

We moved here to Round Rock and were felt right at home. Super friendly and knowledgeable staff. Will begin coming here for automotive needs.

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by - Verified Customer March 17, 2017

Love coming here the guys are always friendly and do great work.

by - Verified Customer March 17, 2017

Great service

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by - Verified Customer March 16, 2017

Everyone I interacted with was professional, up front, and courteous.
There was absolutely zero 'up-sell' from anyone.
I will be using this shop again.

by - Verified Customer March 10, 2017

The shop performed the requested services; however, I had an Oil Change, and no one advised that my Windshield Wipers, were in bad shape. I found out today while driving, that they should be replaced, is this not a part of the Oil Change service check?

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by - Verified Customer March 10, 2017

I wasn't sure what was wrong with my car but the rep asked me questions and was able to figure it out. Everything was explained to me in a way I could understand. I like this place!

by - Verified Customer March 08, 2017

I've already recommended these guys too many of my friends and neighbors; they're consistently awesome.

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by - Verified Customer March 03, 2017

Thanks again and see you soon

by - Verified Customer March 02, 2017

Nathan and Chris went above and beyond!!!

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by - Verified Customer March 01, 2017

Extremely satisfied with all employees at this shop. Will refer everyone I know who needs service.

by - Verified Customer March 01, 2017

Always courteous, helpful, professional. We are pleased to have a shop we can count on.

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by - Verified Customer February 28, 2017

I appreciate the work being done in a timely fashion and having everything explained to me very nicely. I will be back for any future repairs or maintenance on my truck!

by - Verified Customer February 28, 2017

Great experience! Friendly, helpful team. Makes sure that I get the service I need and gives me honest answers. Thanks for being the shop that I can trust!

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by - Verified Customer February 26, 2017

Nathan (manager) was very accommodating for my apt for a significant 75K check/tuneup. He openly discussed some steps that he believed were unnecessary for the expense which sold me on the shop's honesty and no up sell pressure. I waited a few weeks before this review to make sure no leaks were found, etc. and I will definitely come back for any further service.

by - Verified Customer February 26, 2017

We have visited Auto One several times and consider them our shop to go to. They are always considerate and friendly and get the job done.

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by - Verified Customer February 15, 2017

They answered my questions, told me various options, and helped me figure out what was best.

by - Verified Customer February 10, 2017

Great Job

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by - Verified Customer February 10, 2017

Have been coming here for years and would not consider going anywhere else.

by - Verified Customer February 10, 2017

Excellent service everytime I go

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by - Verified Customer February 09, 2017

Pleasant experience...

by - Verified Customer February 09, 2017

Quality customer service.

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by - Verified Customer February 08, 2017

Great service!

by - Verified Customer February 07, 2017

I was very pleased with Nathan and the work that was performed.

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by - Verified Customer February 02, 2017

Great customer service and fair price!

by - Verified Customer February 02, 2017

Great experience. Will return for future business.

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by - Verified Customer February 01, 2017

Great experience! I will definitely return for future car repairs.

by - Verified Customer January 31, 2017

Nice, effective, efficient and Patrick is my favorite. I like his customer service works well with my personality. I'm glad there is a variety of personalities employed here. It's great to know I have 2 favorite auto shops. One in Austin and the other in Houston. I have no complaints. Thank you for making spending that kind of money SLIGHTLY less painful. Lol :)

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by - Verified Customer January 27, 2017

Fair price, quick service, very friendly staff

by - Verified Customer January 27, 2017

While I ended up not carrying forward with the repairs, I did appreciate the information and respect given to me by Nathan. Great job, guys!

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by - Verified Customer January 26, 2017

Was able to get my state inspection done in under 20 minute.

by - Verified Customer January 25, 2017

I love the text and email showing everything that is right with your car, and everything that needs attention.

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by - Verified Customer January 24, 2017

I will continue to bring my car to the shop!

by - Verified Customer January 19, 2017

Staff professional and has customer best interest in mind. Shop is clean and comfortable. Great photos of the issues.

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by - Verified Customer January 18, 2017

Auto One is a great place. It feels like home whenever I'm there. Thanks guys!!!

by - Verified Customer January 11, 2017

Very friendly, courteous and efficient. It is so nice to have a place to take your car to that you can trust.

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by - Verified Customer January 06, 2017

Since the first time I went to Auto One, they treated me well. I never had an issue with them, and glad to be using their services.

by - Verified Customer January 06, 2017

I got good service from Auto One.

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by - Verified Customer January 01, 2017

Good job.

by - Verified Customer December 26, 2016

Just moved from out of town and was looking for a trustworthy mechanic. Was referred here and was very satisfied with the service.

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by - Verified Customer December 22, 2016

Employees were very friendly and speedy.

by - Verified Customer December 22, 2016

I've never had issues with this shop and they always do great work. Employees seem happy and they are personable.

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by - Verified Customer December 22, 2016

It was pleasant and quick. I made a same day apt. to get my oil changed and Auto one was able to get me in with a 2 hour lead time and completed the work within 25 mins.

by - Verified Customer December 21, 2016

Great service. My only nitpick is that I've been to this shop many times and got my Dell discount but this time they didn't have it noted and could not refund my 10% on the spot. Was told they will double it next time. We'll see.

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by - Verified Customer December 19, 2016

Jeff's Auto Body Repair has treated me and my wife well over the last few years. I was sorely disappointed at this last experience. There was no communication to me. I had to call the shop once a week to get an update and was told by a cross receptionist that I shouldn't call again until the car was done. The promised completion date kept getting pushed back but I only found that out when I would call and 'bother' the shop. They were supposed to touch up my rear bumper as well and never did(not part of the insurance claim). They still do amazing body work but their customer service has gone downhill. I won't be bringing any further business to them.

by - Verified Customer December 15, 2016

Great staff! I drive a ton so my car is very important.

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by - Verified Customer December 12, 2016

Clean, friendly waiting area, good service, reasonable rates.

by - Verified Customer December 12, 2016

Nathan was amazing! Thank you for your professionalism and performance!

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by - Verified Customer December 09, 2016

Great!

by - Verified Customer December 08, 2016

They got my truck in the same day and had it fixed in a few hours. Everyone was great! If I need auto care again I will be going there!

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by - Verified Customer December 07, 2016

Customers come first!

by - Verified Customer December 05, 2016

Great staff and did an amazing job.

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by - Verified Customer December 04, 2016

Amazing. I keep coming back. Great service and honest.

by - Verified Customer November 30, 2016

Was very satisfied and will use you again.

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by - Verified Customer November 29, 2016

Great.

by - Verified Customer November 29, 2016

The team at Auto One is top notch.

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by - Verified Customer November 28, 2016

Great auto work and communication from a terrific team of committed workers. My husband and I have had nothing but quality work, fair prices, and we've developed a trust in them that's priceless. They are knowledgeable and take the time to ensure their customers understand their car's needs and never pressure you to complete any recommended service. You won't find a team of friendlier guys. There's a clean and spacious sitting area with tv, fresh coffee, and wifi. I wouldn't consider another auto service center than Auto One Complete Care. They're fantastic!

by - Verified Customer November 27, 2016

Always helpful.

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by - Verified Customer November 25, 2016

Great service, and friendly staff!

by - Verified Customer November 24, 2016

They always treat you like family.

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by - Verified Customer November 24, 2016

Good.

by - Verified Customer November 22, 2016

Was done fast and very professional.

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by - Verified Customer November 20, 2016

Second time in for an oil change. So far they have treated me better then the dealer.

by - Verified Customer November 13, 2016

The staff is awesome!

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by - Verified Customer November 11, 2016

This is my favorite place to have repairs and maintenance done on my vehicles. Very friendly and professional.

by - Verified Customer November 10, 2016

Very swift service, and friendly staff. I felt they really cared.

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by - Verified Customer November 09, 2016

These guys are WONDERFUL! Every time I come in they get me in and out with my car problems completely fixed! And they never have an issue answering all of my questions and concerns. I recommend them to everyone when I get the chance. Thank you guys for everything!

by - Verified Customer November 09, 2016

Good work by team.

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by - Verified Customer November 07, 2016

I'm always met with knowledgeable and friendly service. It's great to have a shop like this close to home.

by - Verified Customer November 06, 2016

Great service and assistance. Only complaint is pricing.

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by - Verified Customer November 06, 2016

Awesome shop. Friendly and professional. Will be back when I need repairs.

by - Verified Customer November 06, 2016

I will definitely be back.

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by - Verified Customer November 04, 2016

The staff is professional, knowledgeable, friendly, helpful, and honest. I could tell that their ultimate goal was to provide the best service and customer support possible. Auto One has become my go to for my vehicle's maintenance. I experienced a level of customer support and service that unfortunately is hard to find. Great job!

by - Verified Customer September 25, 2016

Very friendly and eager to help staff. Took care of me immediately. Exceeded my expectations. Made me feel good about deciding to use them for my future service needs.

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by - Verified Customer September 23, 2016

Great service - dropped off the car on Friday night, car was ready before lunch on Saturday.

by - Verified Customer September 23, 2016

They fixed the noise the my car. Wonderful!

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by - Verified Customer September 23, 2016

All service experiences at this shop has been fast, efficient, and thorough.

by - Verified Customer September 21, 2016

Friendly and very thorough with explanations when asked.

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by - Verified Customer September 21, 2016

People were extremely friendly, professional, and helpful. The service was also completed very quickly.

by - Verified Customer September 19, 2016

The staff was friendly and helpful.

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by - Verified Customer September 16, 2016

Very friendly staff. My brakes were fixed to my satisfaction.

by - Verified Customer September 15, 2016

Excellent, honest service!

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by - Verified Customer September 15, 2016

Everything was explained to me in detail on what all needed to be done. I was also told about things that will need to be done in the future.

by - Verified Customer September 14, 2016

Employees were knowledgeable and courteous.

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by - Verified Customer September 12, 2016

Fast service, good job!

by - Verified Customer September 09, 2016

Extremely friendly and helpful staff. Told me exactly what was needed for my service and offered non-pushy suggestions (which I took) of extra available services that could be done to better improve performance.

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by - Verified Customer August 10, 2016

As always, outstanding service.

by - Verified Customer August 09, 2016

I've used Auto One and various Dave's shops. The staff are always friendly and straight forward. I trust the my car is being repaired correctly, I'm being charged a fair price and I'm not being sold on something I don't need.

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by - Verified Customer August 07, 2016

Very fast service.

by - Verified Customer August 01, 2016

The employees were very helpful especially Nathan. He made every effort to try and assist us with our car problem. We were very pleased with the outcome.

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by - Verified Customer August 01, 2016

As a single female going into a auto shop to get my car fixed is usually not a great experience. But all of the staff working there make the experience one of honesty and forthrightness. I recommend this shop to any lady who feels intimidated by the process.

by - Verified Customer July 27, 2016

Pleasant. A bit expensive, but excellent customer service.

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by - Verified Customer July 27, 2016

Friendly service

by - Verified Customer July 07, 2016

Friendly as always. Quick and professional service.

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by - Verified Customer July 06, 2016

Very helpful staff completed requested work in a timely manner

by - Verified Customer July 05, 2016

Excellent Friendly Helpful Service

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by - Verified Customer July 01, 2016

Service was done in a timely manner and fixed as described

by - Verified Customer June 29, 2016

Super friendly and respectful and reasonable

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by - Verified Customer June 29, 2016

People willing to go the extra mile to ensure you are taken care of.

by - Verified Customer June 28, 2016

Great customer service with integrity. They don't try to sell you what you don't need. In fact, I thought I still needed a tune-up and when I called to schedule it, the rep told me I had already done it! I appreciate the honesty which is too rare in the auto repair business.

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by - Verified Customer June 27, 2016

honest work

by - Verified Customer June 26, 2016

I wish I knew the names of the gentlemen handling my vehicle. They were fast, efficient, and no bs.

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by - Verified Customer June 26, 2016

Customer service was on point and very dedicated to making sure the issue is resolved.

by - Verified Customer June 26, 2016

Good and fast service. Convenient ways of booking appointments. Contacted Autoone via yelp and they were quick to help get a quote for the service I needed.

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by - Verified Customer June 23, 2016

Fast friendly service

by - Verified Customer June 23, 2016

Everything went great very fast service, right up until i paid for the service the associate never gave me back my car insurance papers. I didn't remember till a few hours later. I called and was told they couldn't find it.

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by - Verified Customer June 23, 2016

Auto One is the only place that I will take my cars. They are very professional, and most importantly they are honest. I never have to worry that they are charging me for work that was not done, or that they are selling me repairs that are not necessary.

by - Verified Customer June 03, 2016

Very professional and friendly!

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by - Verified Customer June 02, 2016

Really professional and honest.

by - Verified Customer June 02, 2016

I will never go elsewhere. I'm moving about 25 min away and I will still make the drive for any of my car needs. The guys are super honest and friendly and professional.

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by - Verified Customer June 01, 2016

Quick and efficient.

by - Verified Customer June 01, 2016

Everyone was very helpful and went above going above and beyond. With my closest family member being 200 miles away, it can be hard getting car work done. dealing with car repairs are hard enough without having to be stranded. These guys did everything I asked and more. I'm referring y'all to all of my first responder coworkers.

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by - Verified Customer June 01, 2016

I had a difficult need due to an accident I had a headlight assembly that was broken of my car to where I couldn't pass inspection. It didn't look like a simple fix, but they were able to do it and quickly due to their experienced and easy to work with staff!

by - Verified Customer May 30, 2016

Everything went really well and very quickly. No heavy up sells. It was great.

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by May 30, 2016

Fast service.

by - Verified Customer May 27, 2016

great service

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by - Verified Customer May 25, 2016

Friendly staff, quality work.

by - Verified Customer May 25, 2016

Amazing!

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by - Verified Customer May 24, 2016

Had 60K scheduled maintenance on 2010 Nissan Altima. I needed new shocks and struts and was very satisfied with the service. I work less than a mile from the shop and received ride to and from work, which is very convenient and service completed by the end of day. What's not to like. :-)

by - Verified Customer May 23, 2016

They are very knowledgeable and I would recommend them to any one.

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by - Verified Customer May 23, 2016

Great service

by - Verified Customer May 22, 2016

Polite, friendly.

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by - Verified Customer May 20, 2016

Compared to the experience I've had elsewhere, this shop not only accepted me as a walk in with no wait, but I was in and out of there in less than 20 min (state inspection only on this trip). It was also cheaper than I've had elsewhere, so it was great on all counts.

by - Verified Customer April 28, 2016

Friendly, fast, reliable service with zero hassles. This place is fantastic!

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by - Verified Customer April 28, 2016

Great place. They always keep me informed while my vehicle is there. I have never felt that they are trying to sell me something I don't need.

by - Verified Customer April 28, 2016

Personable staff ..willing to make sure you're satisfied.

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by - Verified Customer April 27, 2016

Great service and friendly, honest folks!

by April 27, 2016

Good service, friendly staff, the most important thing was that I didn't feel they are trying to cheat us to get more money.

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by April 27, 2016

I had no issues.

by - Verified Customer April 26, 2016

I was almost over charged for the parts but this was caught by the other service rep.

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by April 26, 2016

I was very comfortable with the people there. The oil change was done in the time frame designated. The people were very nice and patient.

by - Verified Customer April 25, 2016

Very fast service. Honest and knowledgeable. They made me feel like I was the only customer in there. Affordable price and even gave me a 20% discount for being a first time customer when they didn't have to. I will definitely be back!

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by - Verified Customer April 24, 2016

They were thorough, knowledgeable, completed the work quickly & offered a 2 year 24,000 mile warranty on all of the work done.

by - Verified Customer April 24, 2016

Always top notch!

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by - Verified Customer April 24, 2016

Friendly service.

by - Verified Customer April 22, 2016

Fast and no b.s. Great staff.

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by - Verified Customer April 22, 2016

Awesome. They're are quick and convenient. Always great service.

by - Verified Customer April 22, 2016

I enjoyed their honesty.

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by - Verified Customer April 21, 2016

They're quick and friendly!

by - Verified Customer April 21, 2016

They were able to accept my oil change as a walk in without an appointment. The service was extremely quick and proficient. The staff was super friendly and answered all of my questions. I will definitely continue to get my oil change here!

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by - Verified Customer April 21, 2016

The guys were courteous and knew what they were doing.

by - Verified Customer March 25, 2016

I walked in with no appointment and was out within an hour.

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by - Verified Customer March 24, 2016

This auto shop is the best alternative to the dealership I've found. Honest recommendations and great communication!

by - Verified Customer March 24, 2016

Friendly service and good price.

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by - Verified Customer March 22, 2016

It was good service.

by - Verified Customer March 21, 2016

Always a good experience, they never try to sell work that's not needed, while still letting me know what they recommend for future visits.

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by - Verified Customer March 20, 2016

The guys are very friendly and I believe they are trustworthy. Plus they did a great job.

by - Verified Customer March 20, 2016

Fast reliable service at a good price and very trustworthy.

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by - Verified Customer March 20, 2016

The service was done quicker than promised.

by March 18, 2016

Between this management and the new the staff they have always treated me fairly and explained what the issues were with the car. I was provided with a car rental while car was being repaired.

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by - Verified Customer March 17, 2016

You completed a great job and have friendly service.

by - Verified Customer March 16, 2016

This is a reputable shop that is willing to work with you & your needs.

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by - Verified Customer March 25, 2015

They lack in communication. The person at the front desk could have been nicer. The work they did was nice but I had to call them in order to make sure that my car was ready. The prices are pretty good and everything else is fine.

by - Verified Customer March 25, 2015

They have excellent customer service and are friendly. The follow up; information is provided via the internet, as far as what needs to be done, when it's done, is sent in an email. They provide a loner vehicle.

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by - Verified Customer March 25, 2015

They were extreamly courteous and very helpful! They got me in at a timely fashion. They did a great job at removing stickers and cleaning up after their work leaving the car in a cleaner and better condition than when I brought it in!

by - Verified Customer March 25, 2015

They diagnose everything clearly, and they always explain their findings.

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by - Verified Customer March 25, 2015

The service is friendly and fast. I trusted the feedback I got about car service from other customers.

by - Verified Customer March 24, 2015

They are really nice. They have a system, so they know what's going on at all times. They are very informative and understanding. They are letting me do a payment plan. It was just a great experience!

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by - Verified Customer March 24, 2015

They have a very nice personnel, they took care of the problems with my car and fixed them and they also fixed some other issues going on with my car which they didn't have to. They asked before they did fix the problems them. At no cost to me.

by March 23, 2015

They diagnosed issues I wasn't aware of and sent it in an email which was very convenient. I was able to get my car in and fixed. They have excellent customer service, they did a great job on the car and it wasn't super expensive either, it was a good price. Questions are answered promptly without hesitation.

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by March 22, 2015

The lady at the front desk was very nice. She was very sweet. However, when I drove off I noticed that the mechanic forgot to screw in the lug nuts and my tire almost fell off. I wouldn't recommend them for that but, as far as the service and the office, that was good except for the fact that the mechanic screwed up and that had nothing to do with the front desk.

by - Verified Customer March 19, 2015

They were really fast. I went in to get an inspection done, the facility was clean and they had wifi so I could get my work done while they fixed the vehicle.

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by - Verified Customer March 18, 2015

For a local shop in this area it is very clean. Overall they explained what the problem was and what needed to happen. They didn't pressure me to do anything. There was no difficulty with the assessment, as far as supply though they had difficulty supplying me with materials. I wouldn't blame them for that though. As far as rating I would say if you could find better go ahead and find it but if you are short for time Auto Complete would probably be able to help you.

by March 15, 2015

They were nice to me when I first came in with a non revenue problem and they helped me with that. Since they were across my work I went to them and let them get some revenue from me.

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by - Verified Customer March 13, 2015

They have always had good customer service. My oil filter was never installed. I had to wait for O'Reilly's to have it arrive but once it got here it was done on time.

by - Verified Customer March 12, 2015

They were very nice, and they did everything that needed to be done. They gave me a quote on some work that needs to be done that was higher than I expected, but they told me that if I waited until April they are going to have a promotion going. They said that everyone will get a 15% discount on all services provided.

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by March 09, 2015

They did good work, they are honest and I liked all of the work they did. They were very helpful and I really appreciated that.

by - Verified Customer March 06, 2015

The service of the staff was great and knowledgeable.

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by - Verified Customer March 06, 2015

They were quick and professional, it was an easy process.

by - Verified Customer March 05, 2015

I trust them and they are really honest. They get the work done quickly and I know I don't have to worry about the work they have done.

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by - Verified Customer March 04, 2015

They overcame my objection, and they fixed the issue in a reasonable amount of time. They were professional, courteous and they had direct access to a rental car for me to use until they were finished.

by - Verified Customer March 02, 2015

I went in and they got me right in, they diagnosed the issue quickly and they did the work at a reasonable price. I am very satisfied with their work.

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by March 02, 2015

Excellent service, it did not take much time and a very friendly staff.

by March 01, 2015

The cost was too high.

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by - Verified Customer February 27, 2015

The customer service was incredible, they were efficient and they were able to help me in every way they could.

by - Verified Customer February 26, 2015

They handled my inspection very quickly. Their location may not be for everyone.

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by - Verified Customer February 20, 2015

They are courteous, they fix my car quickly and they keep me posted on everything going on with my vehicle.

11 verified customers did not leave comments but provided these ratings:
by Leah, Mike, Rachel, Cash, Peeyush, Rodney, Jonathan
by Rhonda
by Chrisand 1 other verified reviewer
by Kawita

RepairPal Scorecard
94
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
24
month
Local
warranty
TECHNICAL ABILITY
97
TOOLS & EQUIPMENT
97
CUSTOMER SERVICE
91
CUSTOMER AMENITIES
97

Auto One Complete Car Care has been serving the community of Round Rock and the surrounding area since 2014. In this time they have developed a loyal following satisfied customers who described this shop to us as: "friendly”, “courteous”, “honest”, “knowledgeable” and "professional". This location features a team of automotive professionals whose commitment to ongoing training and ASE Certifications ranks with the best. An investment in tools and diagnostic equipment help make them capable of repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to emissions testing, check engine light diagnosis and repair, as well as your scheduled maintenance needs. Repairs are covered by a 24-month / 24,000-mile warranty for your peace of mind. Local shuttle service, rental & loaner vehicles, early bird drop off, Saturday business hours, and a waiting area with wireless Internet are all available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
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AMENITIES

  • Car Pickup/Dropoff
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Extended/Evening Hours
  • Financing
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Gas/Diesel
  • Heated Waiting Room
  • Loaner Car
  • Military Discount
  • Open Saturday
  • Open Weekends
  • Rental Car
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet
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AFFILIATIONS

  • NAPA
  • iATN

MESSAGE FROM THE SHOP

Austin, North Austin, Pflugerville, Round Rock, and the surrounding areas. The quality ASE certified technicians at Dave's employ today's latest automotive technology and are equipped to handle all major and minor repairs, as well as complete maintenance on all foreign and domestic vehicles.

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jeep
  • Kia
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
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Map
Get Directions to Dave's Ultimate Automotive - Round Rock