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Dave's Auto Care

(440) 332-4406
117 Verified Reviews
dave@davesauto.com

HOURS
07:30
17:30
http://purl.org/goodrelations/v1#Monday
07:30
17:30
http://purl.org/goodrelations/v1#Tuesday
07:30
17:30
http://purl.org/goodrelations/v1#Wednesday
07:30
17:30
http://purl.org/goodrelations/v1#Thursday
07:30
17:30
http://purl.org/goodrelations/v1#Friday
08:00
14:00
http://purl.org/goodrelations/v1#Saturday
Su
Closed
M-F
7:30am to 5:30pm
S
8:00am to 2:00pm

ADDRESS

37657 Vine St
Willoughby, OH 44094 USA

AUTO REPAIR EXPERIENCE

  • David Raischel, Owner
  • Established 1981
  • 3 Auto Repair Mechanics on Staff
  • 3 ASE Certified Auto Technicians
  • 70 Years of Car Repair Experience

Dave's Auto Care Reviews

OVERALL RATING

117 Verified Reviews
5 stars
(78)
4 stars
(31)
3 stars
(6)
2 stars
(0)
1 star
(2)
by - Verified Customer June 07, 2017

Good job!

by - Verified Customer May 29, 2017

Fantastic customer service. Very professional and I trust Dave and his team.

by - Verified Customer May 25, 2017

This was my second time at your facility. You have a new loyal customer.

by - Verified Customer May 23, 2017

Very professional service.

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by - Verified Customer May 23, 2017

Place is nice and clean. Employees are friendly and respectful. They take time to answer all of your questions.

by - Verified Customer May 22, 2017

No pressure, very straightforward.

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by - Verified Customer May 22, 2017

Excellent work done by an independent auto repair shop.

by - Verified Customer May 19, 2017

Always excellent service with Dave and Jim and their staff.

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by - Verified Customer May 18, 2017

This is my 3rd service appointment I have no complaints. Dave and staff are excellent I will continue to let them take car of all the family vehicles.

by - Verified Customer May 17, 2017

I'm from out of town, car broke down. Dave was both fast and efficient with help. Above and beyond, very satisfied with the service provided.

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by - Verified Customer May 14, 2017

There was an issue on rechecking the work done but it was corrected on my return.

by - Verified Customer May 11, 2017

I have had consistently great service for the last few years!

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by - Verified Customer May 11, 2017

Quality work, trustworthy. The work done right and feel confident of all repairs done correctly and car treated as if it were a new car.

by - Verified Customer May 03, 2017

Great service at a fair price from great people.

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by - Verified Customer April 27, 2017

I felt very comfortable with them. The time involved for service longer was going to be longer than the time I was willing to wait. So they offered me a free loaner car so I could run my errands for the day. I will be using them in the future.

by - Verified Customer April 26, 2017

I always bring my car there because I feel sure of their work and any recommendations they make.

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by - Verified Customer April 24, 2017

Great place but battery seemed expensive.

by - Verified Customer April 19, 2017

You can rely on them to be honest, respectful and perform top quality repair work. Also, the waiting area is very clean and comfortable. Can't say enough for this shop!

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by - Verified Customer April 19, 2017

I have recommended this business to family members and friends.

by - Verified Customer April 18, 2017

Great!!

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by - Verified Customer April 17, 2017

Empathetic and responsible.

by - Verified Customer April 13, 2017

Very professional service.

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by - Verified Customer April 12, 2017

I prefer being able to communicate with those that I'm paying to service a need that I have. Dave's allows me that opportunity.

by - Verified Customer April 12, 2017

Excellent service and courteous staff members. Appreciate the detailed quotes provided and staff answering my questions.

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by - Verified Customer April 04, 2017

Great customer service!

by - Verified Customer March 31, 2017

I just love the opportunity to support local businesses in the town where I live. Dave's was clean and organized and welcoming. Dwayne is an absolutely fabulous host.

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by - Verified Customer March 28, 2017

I felt the quality of work performed was very good. Very knowledgeable staff. Great customer service. The loaner car was a nice service to have available. The pricing for services rendered is decent. I plan on using Dave's Auto Care for my future repairs.

by - Verified Customer March 27, 2017

I am a long-time customer of Dave's Auto Care. I am always treated with respect and given honest answers. I feel that they go out of their way to take good care of me and my car; they are knowledgeable, skilled and as helpful as they can be. This is one business that I have always recommended to others and will continue to do so. They treat me like a member of their own families and I will always be a customer of this outstanding business.

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by - Verified Customer March 24, 2017

It is nice to finally have a mechanic I feel I can trust!

by - Verified Customer March 22, 2017

Repair was done when promised.

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by - Verified Customer March 15, 2017

This was my first experience with Dave's and I'm thoroughly pleased. They were easy to deal with, explained everything they felt was needed to be fixed, and I felt no pressure to have all the recommended work done. I'm very pleased with this experience.

by - Verified Customer March 13, 2017

Fixed per communication.

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by - Verified Customer March 13, 2017

Stopped in for an oil change and rotate. It was quick and reasonably priced.

by - Verified Customer March 12, 2017

I was a walk-in customer and treated with friendly and quick service.

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by - Verified Customer March 09, 2017

Good people & good communication. They do good work also.

by - Verified Customer March 07, 2017

Daves did a great job on my 96 jeep. I was concerned due to all the sites i looked into that the jeep would be hard to diagnose. Daves did a great job the first time. Very happy with explanations regarding jeep problem and now everything runs great! Thank you daves auto!

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by - Verified Customer March 05, 2017

I like their work.

by - Verified Customer February 28, 2017

Very happy as always.

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by - Verified Customer February 28, 2017

The repair was done in a prompt and courteous manner. I would recommend Dave's Auto to anyone.

by - Verified Customer February 27, 2017

They did a wonderful job and I would definitely go back there again.

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by - Verified Customer February 24, 2017

Great service as always!

by - Verified Customer February 23, 2017

Clean facility and friendly service.

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by - Verified Customer February 22, 2017

The first time I went to Dave's I was extremely pleased how well they performed the repairs but also with the atmosphere. How friendly and concerned they were! Have ALWAYS had repairs done when they said, and sometimes completed before!! I have recommended them to numerous people, even handed out cards/phone # to customers who shop at my daughter's store.

by - Verified Customer February 22, 2017

Satisfied!

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by - Verified Customer February 20, 2017

I am a long-time customer. One of my cars is no longer in production, and I am now at a stage where parts are failing. Dave's has been an excellent resource to addressing issues and being proactive to prevent more costly repairs.

by - Verified Customer February 20, 2017

Excellent work to get me back on the road.

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by - Verified Customer February 14, 2017

Overall, it was a good experience.

by - Verified Customer February 12, 2017

Professional and extremely clean. Great people. If you are not patronizing this business, you are missing out.

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by - Verified Customer February 08, 2017

Dave, Jim and Duane are good guys.

by - Verified Customer February 02, 2017

Very professional and friendly.

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by - Verified Customer January 27, 2017

I got my oil changed and thought I needed back brakes. They could have easily charged me for the brakes I thought I needed. Instead, they were honest with me and let me know what the rubbing sound was. Very honest people.

by - Verified Customer January 25, 2017

I went in for an oil change. They were kind in providing me information about repairs that needed to be done. However, the cost was considerably more expensive than other shops where I received quotes. They were going to charge me $45 for my rear license plate light replacement. I went down the street to Autozone, paid 6 dollars for lights and replaced them myself. Overall very nice, great customer service, but expensive.

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by - Verified Customer January 24, 2017

Everything that needed to be done was explained in detail. When I couldn't do it all, they told me what should be done first.

by - Verified Customer January 18, 2017

Very professional, reliable, courteous service.

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by - Verified Customer January 17, 2017

The work was performed on time plus warranty work at no charge. Explanation of repairs was thorough. I recommend this shop.

by - Verified Customer January 13, 2017

They always call to get approval before they perform any repairs.

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by - Verified Customer January 12, 2017

Everything was just great.

by - Verified Customer January 11, 2017

The shop was great. I am very pleased with their work and courtesy service.

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by - Verified Customer January 05, 2017

Thanks, always great to deal with.

by - Verified Customer January 01, 2017

Rear differential VTM-4 change.

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by - Verified Customer December 29, 2016

They told me I had a 'slight power steering problem' with my car, and that they could look at it after they made the initial repair. After I paid $200 to have a tube fixed, they decided to let me know I needed another $1900 repair to make it driveable. So I threw away $200 just for them to tell me I needed to scrap my car. Unbelievable.

by - Verified Customer December 29, 2016

Everyone is professional and honest. In my experience they give it to you straight no pressure or exaggerations about your vehicle. Love them.

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by - Verified Customer December 29, 2016

It was good.

by - Verified Customer December 27, 2016

Very knowledgeable and friendly!

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by - Verified Customer December 26, 2016

Very thorough and professional.

by - Verified Customer December 22, 2016

Nice shop, excellent customer service and great auto mechanics!

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by - Verified Customer December 18, 2016

They were fantastic. I was a walk in and they took care of me right away. Explained everything, made the repairs and I was on my way.

by - Verified Customer December 16, 2016

The employees were very kind and very helpful. They explained things extremely well to me and my boyfriend. I had to work during the hours of operation but was able to drop off my car the day before. With the help of my boyfriend, got my car back the next day. They finished everything more quickly than I had hoped, found out the true problems my car had, and used the parts I supplied them with. They were all fantastic.

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by - Verified Customer December 16, 2016

Always very efficient, helpful and most accommodating. Thanks!

by - Verified Customer December 15, 2016

I've known Dave for over 30 years and have never been disappointed in his work.

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by - Verified Customer December 14, 2016

Maintenance work done in a timely amount of time. Courteous and knowledgeable staff.

by - Verified Customer December 12, 2016

After visiting another shop, who acted like they didn't want to fix my car, I called Dave's shop and told them what I thought was the problem. I brought in my car at 7:30 AM and it was repaired by 10:30 AM. It has worked well ever since.

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by - Verified Customer December 11, 2016

Very good work, considerate people.

by - Verified Customer December 09, 2016

Good service.

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by - Verified Customer December 06, 2016

I have always had my car serviced here & so far have been very satisfied. Hope to continue in the future.

by - Verified Customer July 31, 2014

Clean, bright, comfortable waiting room, friendly, knowledgeable service, fair price, done quickly. I have every confidence that the job was well done.

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by - Verified Customer July 30, 2014

Fast and freindly service! Got me in and out, no nonsense.

by - Verified Customer July 28, 2014

They are honest, accommodating (loner cars, pick up and delivery if needed, etc.) extremely professional and darn good at what they do.

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by July 28, 2014

Always honest, kind and courteous.

by - Verified Customer July 26, 2014

They do great work and can give you an appt. same day if you need it. That helps out a lot when you are busy :)

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by July 22, 2014

They do good work.

by - Verified Customer July 21, 2014

Good service.

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by - Verified Customer July 17, 2014

Honest, dependable, friendly service. Always trustworthy

by - Verified Customer July 17, 2014

I have used Dave's Auto Care since the 1990's and have always been very satisfied with the care and repair to my automobile. Service was courteous, a full explanation of all repairs given and the work was done in a timely manner and at a competitive cost.

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by - Verified Customer July 17, 2014

Excellent customer service and work!

by July 15, 2014

Convenient and efficient.

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by - Verified Customer July 12, 2014

Great service.

by - Verified Customer July 11, 2014

They are friendly, stick to appointment times, and have a clean waiting area.

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by - Verified Customer July 09, 2014

With the exception of the cost of my recent oil change, I believe Dave's gives fair service and price.

by - Verified Customer July 02, 2014

Great people there.

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by - Verified Customer July 02, 2014

The work was done on time and completely to our satisfaction.

by - Verified Customer July 01, 2014

I trust their repairs.

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by - Verified Customer June 30, 2014

I have never had problems with their service.

by - Verified Customer June 28, 2014

Service was great and reasonably priced.

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by - Verified Customer June 26, 2014

Dave's is 30 miles from my house and I've been taking my cars there for nearly 15 years. Nobody else will ever work on my car. They're honest, fair price, and won't take you to the cleaners.

by - Verified Customer June 20, 2014

Excellent service and response times.

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by - Verified Customer June 19, 2014

Honest, dependable, good work.

by - Verified Customer June 07, 2014

They have always been honest and also take in to consideration my financial means to fix my auto.

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by - Verified Customer May 27, 2014

They rock!

by - Verified Customer May 27, 2014

Quick service. No Hassle.

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by - Verified Customer May 22, 2014

I have had great service from them for many years.

by - Verified Customer May 21, 2014

I have been taking my cars to Dave's for many years and have always received the best care. I trust them completely.

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by May 16, 2014

The estimate was ridiculously higher than other repair shops in the area.

by - Verified Customer May 15, 2014

Excellent & professional service.

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by - Verified Customer May 15, 2014

They are good.

by - Verified Customer May 14, 2014

Very satisfied.

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by May 13, 2014

Great service but a little pricey.

by - Verified Customer May 13, 2014

Good Service.

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by - Verified Customer May 09, 2014

Great service at a reasonable price. Very clean waiting area.

8 verified customers did not leave comments but provided these ratings:
by Mike, Nathan
by Keith
by Susan, Justin
by Roberta, Rhett, Stephen

RepairPal Scorecard
94
OVERALL QUALITY SCORE

18
month
Nationwide
warranty
18
month
Local
warranty
TECHNICAL ABILITY
93
TOOLS & EQUIPMENT
97
CUSTOMER SERVICE
94
CUSTOMER AMENITIES
99

Dave's Auto Care was established in 1981 and has been providing the Willoughby community with great automotive service ever since. This RepairPal Certified shop has worked hard to provide great customer service and quality automotive repair since it opened. This is apparent by the feedback we received during our unbiased review of their recent customers and by the customer service awards they have won over the years. This experienced ASE Certified team is described as honest, dependable, extremely professional, and convenient. Dave makes sure his team is up to the task of servicing and repairing your modern vehicle by employing ASE Certified technicians. They are able to perform a wide range of repairs. These repairs can include tires and wheel alignment, minor and major mechanical repairs, computer diagnostics and programing, as well as your scheduled maintenance needs. They back their work with an 18-month / 18,000-mile warranty for your peace of mind. Loaner vehicles, shuttle service, early bird drop off, and a waiting area with wireless Internet are available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Classic Car Repair/Restoration
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Roadside Assistance
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
  • Windshield/Glass
+ More

AMENITIES

  • AAA Member Discount
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Heated Waiting Room
  • Loaner Car
  • Open Saturday
  • Parts/Accessories
  • Rental Car
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet
+ More

AFFILIATIONS

  • Bosch Service Network
  • iATN

MESSAGE FROM THE SHOP

Dave's Auto Care has been providing quality auto service and maintenance for over 33 years, we would be honored to serve you too!
AAA and BBB approved services with ASE Master Technicians.

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More

Map
Get Directions to Dave's Auto Care
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