Close

Dave's Auto Care

(440) 332-4406
164 Verified Reviews
dave@davesauto.com

HOURS
07:30
17:30
http://purl.org/goodrelations/v1#Monday
07:30
17:30
http://purl.org/goodrelations/v1#Tuesday
07:30
17:30
http://purl.org/goodrelations/v1#Wednesday
07:30
17:30
http://purl.org/goodrelations/v1#Thursday
07:30
17:30
http://purl.org/goodrelations/v1#Friday
08:00
14:00
http://purl.org/goodrelations/v1#Saturday
Su
Closed
M-F
7:30am to 5:30pm
S
8:00am to 2:00pm

ADDRESS

37657 Vine St
Willoughby, OH 44094 USA

AUTO REPAIR EXPERIENCE

  • David Raischel, Owner
  • Established 1981
  • 3 Auto Repair Mechanics on Staff
  • 3 ASE Certified Auto Technicians
  • 70 Years of Car Repair Experience

Dave's Auto Care Reviews

OVERALL RATING

164 Verified Reviews
5 stars
(112)
4 stars
(41)
3 stars
(7)
2 stars
(2)
1 star
(2)
by - Verified Customer October 25, 2017

This it it: I found the place and people who I can trust that they will take good care of my car.

by - Verified Customer October 25, 2017

Good people,great work

by - Verified Customer October 18, 2017

Jim gave me a good explanation of what was causing the problems with my auto.He explained what needed to be done to fix the problems without making me feel pressured.

by - Verified Customer October 17, 2017

Good service as always.

+ Show more reviews
by - Verified Customer October 13, 2017

Satisfactory. I have no complaints

by - Verified Customer October 11, 2017

My car has been serviced here for a long time.

+ Show more reviews
by - Verified Customer October 10, 2017

They are clean, polite, courteous, and did a great job. I told them that they would be doing work on all my cars.

by - Verified Customer September 29, 2017

Had gone to them before and liked how they did so came back to have car serviced again.

+ Show more reviews
by - Verified Customer September 25, 2017

Pleasant and prompt

by - Verified Customer September 25, 2017

Friendly staff. Good work. I will return as a customer.

+ Show more reviews
by - Verified Customer September 22, 2017

I'm very pleased with Dave's Auto Care. They don't try to pressure you into unnecessary repairs like so many other places do. I had an inspection and brake job done and I feel they were quite thorough and honest.

by - Verified Customer September 22, 2017

Fix a recurring issue that the dealership could not.

+ Show more reviews
by - Verified Customer September 21, 2017

The only place I would take both my cars is Dave's ~ it is the best repair place EVER. Before my husband passed away 7 years ago, he took his truck to Dave's. He was so impressed that he told me he trusted them enough to do the work on his beloved Corvette. I still have the Corvette, and nobody is allowed to touch it, but Dave's and his staff. I can't say enough good things about them. I always jokingly call Dave my car 'husband'. LOL

by - Verified Customer September 18, 2017

No problems

+ Show more reviews
by - Verified Customer August 31, 2017

These guys are the best. We trust them completely. We would not take our cars anywhere else.

by - Verified Customer August 30, 2017

They said they checked my wipers but one is half off

+ Show more reviews
by - Verified Customer August 27, 2017

Everything was good

by - Verified Customer August 23, 2017

I came in to the shop because my air conditioner was not working. They had sent out a coupon for a free air conditioner check. I was told the car was completely out of Freon and they needed $200 to add the Freon to just do the test. They had no idea how much the repair would be. I did not have the money to do this. They did not give me any problems. When I did have the money, they did the test and told me that they did not see a leak. The air conditioner is working perfectly. I had recently taken the car to another shop for an oil change and am now wondering if they may have drained the Freon. At least I feel as though Dave's shop would not try to pull something like that on me and if other services are needed I will probably come back to Dave's. Thank you for your professional service.

+ Show more reviews
by - Verified Customer August 22, 2017

Second time taking my accord to daves for an oil change. I'm always in and out in under a half hour and they never try to add on unnecessary services. Definitely beats a 4 hour oil change at Conrad's. Great job guys!

by - Verified Customer August 21, 2017

Job done well.

+ Show more reviews
by - Verified Customer August 21, 2017

The prices seem a little higher than some others, but the work is great and the people are wonderful

by - Verified Customer August 11, 2017

I went to Dave's for a second opinion after having gone to the dealership. What the dealership told me seemed wrong. The dealership mechanic misdiagnosed the causes of the problems my truck was having or missed them all together. Dave's properly found out what was going wrong and fixed to problems that actually existed. I have already driven several hundred miles since getting my truck back and it runs great!

+ Show more reviews
by - Verified Customer August 06, 2017

Staff is always friendly, knowledgeable, and service-oriented. Couldn't ask for more.

by - Verified Customer August 04, 2017

Never try to upsell, just gets the needed work completed

+ Show more reviews
by - Verified Customer August 02, 2017

Duane is polite and professional

by - Verified Customer August 02, 2017

Very friendly staff. Warm, comfortable and vibrant seating area with coffee and tv while you wait.

+ Show more reviews
by - Verified Customer July 31, 2017

Took in, answered all questions, changed oil, checked systems and drove home. Speedy and profesional.

by - Verified Customer July 31, 2017

I was expecting to get a big bill for repairs to my 7 year old car, like I would at dealership..They did all I asked and did it quickly and efficiently. I was also given advice on when I would actually need to bring it in again. I truly like the way I am treated whenever I come in for any issue with my car. I will continue to deal with Dave's. Dorothy L. Adomayakpor.

+ Show more reviews
by - Verified Customer July 21, 2017

Thank you for giving quality, efficient, and honest work.

by - Verified Customer July 21, 2017

The owner took the time to explain the problem. I felt they were honest and price seemed fair.

+ Show more reviews
by - Verified Customer July 17, 2017

I always have my car serviced at Dave's

by - Verified Customer July 16, 2017

very satisfied

+ Show more reviews
by - Verified Customer July 14, 2017

Well done

by - Verified Customer July 10, 2017

I was very happy and will return.

+ Show more reviews
by - Verified Customer July 09, 2017

I had a hole in my power steering line which they fixed along with replacing the timing belt

by - Verified Customer July 06, 2017

GOOD PLACE FRIENDLY AND CLEAN

+ Show more reviews
by - Verified Customer June 30, 2017

Fast, friendly, courteous service. Was able to get me in right away, no call ahead, detailed explanation, good price

by - Verified Customer June 27, 2017

Cost is higher than most shops, but the service was great.

+ Show more reviews
by - Verified Customer June 21, 2017

Fast sevice

by - Verified Customer June 18, 2017

We are very happy with Dave's service and work.

+ Show more reviews
by - Verified Customer June 18, 2017

Daves is a professional and comfortable auto repair and maintenance facility.

by - Verified Customer June 15, 2017

Had new tires mounted and balanced at a different shop 7000 miles ago. I'd been experiencing a steering wheel not quite centered, as well as vibration at freeway speeds ever since the new tires were put on. Dave's checked the alignment, balanced, and rotated the tires. The van is now rock solid at 85 mph - haven't tested beyond that (yet). Dave's isn't the cheapest nor are they the most expensive - but they are far and away the best bang for the buck in terms of the quality received for the money spent.

+ Show more reviews
by - Verified Customer June 12, 2017

I've tried numerous mechanics and shops over the years, never to have a good or complete experience, and never to return. I've used Dave's twice now and the work and customer service has been great! I won't need to look for another place!

by - Verified Customer June 11, 2017

Great experience having my oil changed.

+ Show more reviews
by - Verified Customer June 07, 2017

Good job!

by - Verified Customer May 29, 2017

Fantastic customer service. Very professional and I trust Dave and his team.

+ Show more reviews
by - Verified Customer May 25, 2017

This was my second time at your facility. You have a new loyal customer.

by - Verified Customer May 23, 2017

Very professional service.

+ Show more reviews
by - Verified Customer May 23, 2017

Place is nice and clean. Employees are friendly and respectful. They take time to answer all of your questions.

by - Verified Customer May 22, 2017

No pressure, very straightforward.

+ Show more reviews
by - Verified Customer May 22, 2017

Excellent work done by an independent auto repair shop.

by - Verified Customer May 19, 2017

Always excellent service with Dave and Jim and their staff.

+ Show more reviews
by - Verified Customer May 18, 2017

This is my 3rd service appointment I have no complaints. Dave and staff are excellent I will continue to let them take car of all the family vehicles.

by - Verified Customer May 17, 2017

I'm from out of town, car broke down. Dave was both fast and efficient with help. Above and beyond, very satisfied with the service provided.

+ Show more reviews
by - Verified Customer May 14, 2017

There was an issue on rechecking the work done but it was corrected on my return.

by - Verified Customer May 11, 2017

I have had consistently great service for the last few years!

+ Show more reviews
by - Verified Customer May 11, 2017

Quality work, trustworthy. The work done right and feel confident of all repairs done correctly and car treated as if it were a new car.

by - Verified Customer May 03, 2017

Great service at a fair price from great people.

+ Show more reviews
by - Verified Customer April 27, 2017

I felt very comfortable with them. The time involved for service longer was going to be longer than the time I was willing to wait. So they offered me a free loaner car so I could run my errands for the day. I will be using them in the future.

by - Verified Customer April 26, 2017

I always bring my car there because I feel sure of their work and any recommendations they make.

+ Show more reviews
by - Verified Customer April 24, 2017

Great place but battery seemed expensive.

by - Verified Customer April 19, 2017

You can rely on them to be honest, respectful and perform top quality repair work. Also, the waiting area is very clean and comfortable. Can't say enough for this shop!

+ Show more reviews
by - Verified Customer April 19, 2017

I have recommended this business to family members and friends.

by - Verified Customer April 18, 2017

Great!!

+ Show more reviews
by - Verified Customer April 17, 2017

Empathetic and responsible.

by - Verified Customer April 13, 2017

Very professional service.

+ Show more reviews
by - Verified Customer April 12, 2017

I prefer being able to communicate with those that I'm paying to service a need that I have. Dave's allows me that opportunity.

by - Verified Customer April 12, 2017

Excellent service and courteous staff members. Appreciate the detailed quotes provided and staff answering my questions.

+ Show more reviews
by - Verified Customer April 04, 2017

Great customer service!

by - Verified Customer March 31, 2017

I just love the opportunity to support local businesses in the town where I live. Dave's was clean and organized and welcoming. Dwayne is an absolutely fabulous host.

+ Show more reviews
by - Verified Customer March 28, 2017

I felt the quality of work performed was very good. Very knowledgeable staff. Great customer service. The loaner car was a nice service to have available. The pricing for services rendered is decent. I plan on using Dave's Auto Care for my future repairs.

by - Verified Customer March 27, 2017

I am a long-time customer of Dave's Auto Care. I am always treated with respect and given honest answers. I feel that they go out of their way to take good care of me and my car; they are knowledgeable, skilled and as helpful as they can be. This is one business that I have always recommended to others and will continue to do so. They treat me like a member of their own families and I will always be a customer of this outstanding business.

+ Show more reviews
by - Verified Customer March 24, 2017

It is nice to finally have a mechanic I feel I can trust!

by - Verified Customer March 22, 2017

Repair was done when promised.

+ Show more reviews
by - Verified Customer March 15, 2017

This was my first experience with Dave's and I'm thoroughly pleased. They were easy to deal with, explained everything they felt was needed to be fixed, and I felt no pressure to have all the recommended work done. I'm very pleased with this experience.

by - Verified Customer March 13, 2017

Fixed per communication.

+ Show more reviews
by - Verified Customer March 13, 2017

Stopped in for an oil change and rotate. It was quick and reasonably priced.

by - Verified Customer March 12, 2017

I was a walk-in customer and treated with friendly and quick service.

+ Show more reviews
by - Verified Customer March 09, 2017

Good people & good communication. They do good work also.

by - Verified Customer March 07, 2017

Daves did a great job on my 96 jeep. I was concerned due to all the sites i looked into that the jeep would be hard to diagnose. Daves did a great job the first time. Very happy with explanations regarding jeep problem and now everything runs great! Thank you daves auto!

+ Show more reviews
by - Verified Customer March 05, 2017

I like their work.

by - Verified Customer February 28, 2017

Very happy as always.

+ Show more reviews
by - Verified Customer February 28, 2017

The repair was done in a prompt and courteous manner. I would recommend Dave's Auto to anyone.

by - Verified Customer February 27, 2017

They did a wonderful job and I would definitely go back there again.

+ Show more reviews
by - Verified Customer February 24, 2017

Great service as always!

by - Verified Customer February 23, 2017

Clean facility and friendly service.

+ Show more reviews
by - Verified Customer February 22, 2017

The first time I went to Dave's I was extremely pleased how well they performed the repairs but also with the atmosphere. How friendly and concerned they were! Have ALWAYS had repairs done when they said, and sometimes completed before!! I have recommended them to numerous people, even handed out cards/phone # to customers who shop at my daughter's store.

by - Verified Customer February 22, 2017

Satisfied!

+ Show more reviews
by - Verified Customer February 20, 2017

I am a long-time customer. One of my cars is no longer in production, and I am now at a stage where parts are failing. Dave's has been an excellent resource to addressing issues and being proactive to prevent more costly repairs.

by - Verified Customer February 20, 2017

Excellent work to get me back on the road.

+ Show more reviews
by - Verified Customer February 14, 2017

Overall, it was a good experience.

by - Verified Customer February 12, 2017

Professional and extremely clean. Great people. If you are not patronizing this business, you are missing out.

+ Show more reviews
by - Verified Customer February 08, 2017

Dave, Jim and Duane are good guys.

by - Verified Customer February 02, 2017

Very professional and friendly.

+ Show more reviews
by - Verified Customer January 27, 2017

I got my oil changed and thought I needed back brakes. They could have easily charged me for the brakes I thought I needed. Instead, they were honest with me and let me know what the rubbing sound was. Very honest people.

by - Verified Customer January 25, 2017

I went in for an oil change. They were kind in providing me information about repairs that needed to be done. However, the cost was considerably more expensive than other shops where I received quotes. They were going to charge me $45 for my rear license plate light replacement. I went down the street to Autozone, paid 6 dollars for lights and replaced them myself. Overall very nice, great customer service, but expensive.

+ Show more reviews
by - Verified Customer January 24, 2017

Everything that needed to be done was explained in detail. When I couldn't do it all, they told me what should be done first.

by - Verified Customer January 18, 2017

Very professional, reliable, courteous service.

+ Show more reviews
by - Verified Customer January 17, 2017

The work was performed on time plus warranty work at no charge. Explanation of repairs was thorough. I recommend this shop.

by - Verified Customer January 13, 2017

They always call to get approval before they perform any repairs.

+ Show more reviews
by - Verified Customer January 12, 2017

Everything was just great.

by - Verified Customer January 11, 2017

The shop was great. I am very pleased with their work and courtesy service.

+ Show more reviews
by - Verified Customer January 05, 2017

Thanks, always great to deal with.

by - Verified Customer January 01, 2017

Rear differential VTM-4 change.

+ Show more reviews
by - Verified Customer December 29, 2016

They told me I had a 'slight power steering problem' with my car, and that they could look at it after they made the initial repair. After I paid $200 to have a tube fixed, they decided to let me know I needed another $1900 repair to make it driveable. So I threw away $200 just for them to tell me I needed to scrap my car. Unbelievable.

by - Verified Customer December 29, 2016

Everyone is professional and honest. In my experience they give it to you straight no pressure or exaggerations about your vehicle. Love them.

+ Show more reviews
by - Verified Customer December 29, 2016

It was good.

by - Verified Customer December 27, 2016

Very knowledgeable and friendly!

+ Show more reviews
by - Verified Customer December 26, 2016

Very thorough and professional.

by - Verified Customer December 22, 2016

Nice shop, excellent customer service and great auto mechanics!

+ Show more reviews
by - Verified Customer December 18, 2016

They were fantastic. I was a walk in and they took care of me right away. Explained everything, made the repairs and I was on my way.

by - Verified Customer December 16, 2016

The employees were very kind and very helpful. They explained things extremely well to me and my boyfriend. I had to work during the hours of operation but was able to drop off my car the day before. With the help of my boyfriend, got my car back the next day. They finished everything more quickly than I had hoped, found out the true problems my car had, and used the parts I supplied them with. They were all fantastic.

+ Show more reviews
by - Verified Customer December 16, 2016

Always very efficient, helpful and most accommodating. Thanks!

by - Verified Customer December 15, 2016

I've known Dave for over 30 years and have never been disappointed in his work.

+ Show more reviews
by - Verified Customer December 14, 2016

Maintenance work done in a timely amount of time. Courteous and knowledgeable staff.

by - Verified Customer December 12, 2016

After visiting another shop, who acted like they didn't want to fix my car, I called Dave's shop and told them what I thought was the problem. I brought in my car at 7:30 AM and it was repaired by 10:30 AM. It has worked well ever since.

+ Show more reviews
by - Verified Customer December 11, 2016

Very good work, considerate people.

by - Verified Customer December 09, 2016

Good service.

+ Show more reviews
by - Verified Customer December 06, 2016

I have always had my car serviced here & so far have been very satisfied. Hope to continue in the future.

by - Verified Customer July 30, 2014

Clean, bright, comfortable waiting room, friendly, knowledgeable service, fair price, done quickly. I have every confidence that the job was well done.

+ Show more reviews
by - Verified Customer July 29, 2014

Fast and freindly service! Got me in and out, no nonsense.

by - Verified Customer July 27, 2014

They are honest, accommodating (loner cars, pick up and delivery if needed, etc.) extremely professional and darn good at what they do.

+ Show more reviews
by July 27, 2014

Always honest, kind and courteous.

by - Verified Customer July 25, 2014

They do great work and can give you an appt. same day if you need it. That helps out a lot when you are busy :)

+ Show more reviews
by July 21, 2014

They do good work.

by - Verified Customer July 20, 2014

Good service.

+ Show more reviews
by - Verified Customer July 16, 2014

Honest, dependable, friendly service. Always trustworthy

by - Verified Customer July 16, 2014

I have used Dave's Auto Care since the 1990's and have always been very satisfied with the care and repair to my automobile. Service was courteous, a full explanation of all repairs given and the work was done in a timely manner and at a competitive cost.

+ Show more reviews
by - Verified Customer July 16, 2014

Excellent customer service and work!

by July 14, 2014

Convenient and efficient.

+ Show more reviews
by - Verified Customer July 11, 2014

Great service.

by - Verified Customer July 10, 2014

They are friendly, stick to appointment times, and have a clean waiting area.

+ Show more reviews
by - Verified Customer July 08, 2014

With the exception of the cost of my recent oil change, I believe Dave's gives fair service and price.

by - Verified Customer July 01, 2014

Great people there.

+ Show more reviews
by - Verified Customer July 01, 2014

The work was done on time and completely to our satisfaction.

by - Verified Customer June 30, 2014

I trust their repairs.

+ Show more reviews
by - Verified Customer June 29, 2014

I have never had problems with their service.

by - Verified Customer June 27, 2014

Service was great and reasonably priced.

+ Show more reviews
by - Verified Customer June 25, 2014

Dave's is 30 miles from my house and I've been taking my cars there for nearly 15 years. Nobody else will ever work on my car. They're honest, fair price, and won't take you to the cleaners.

by - Verified Customer June 19, 2014

Excellent service and response times.

+ Show more reviews
by - Verified Customer June 18, 2014

Honest, dependable, good work.

by - Verified Customer June 06, 2014

They have always been honest and also take in to consideration my financial means to fix my auto.

+ Show more reviews
by - Verified Customer May 26, 2014

They rock!

by - Verified Customer May 26, 2014

Quick service. No Hassle.

+ Show more reviews
by - Verified Customer May 21, 2014

I have had great service from them for many years.

by - Verified Customer May 20, 2014

I have been taking my cars to Dave's for many years and have always received the best care. I trust them completely.

+ Show more reviews
by May 15, 2014

The estimate was ridiculously higher than other repair shops in the area.

by - Verified Customer May 14, 2014

Excellent & professional service.

+ Show more reviews
by - Verified Customer May 14, 2014

They are good.

by - Verified Customer May 13, 2014

Very satisfied.

+ Show more reviews
by May 12, 2014

Great service but a little pricey.

by - Verified Customer May 12, 2014

Good Service.

+ Show more reviews
by - Verified Customer May 08, 2014

Great service at a reasonable price. Very clean waiting area.

11 verified customers did not leave comments but provided these ratings:
by Scott, Mike, Nathan
by Keith
by Stephen L, Susan, Justin
by Roberta, Rhett, Stephen
by Kelli

RepairPal Scorecard
94
OVERALL QUALITY SCORE

18
month
Nationwide
warranty
18
month
Local
warranty
TECHNICAL ABILITY
93
TOOLS & EQUIPMENT
97
CUSTOMER SERVICE
94
CUSTOMER AMENITIES
99

Dave's Auto Care was established in 1981 and has been providing the Willoughby community with great automotive service ever since. This RepairPal Certified shop has worked hard to provide great customer service and quality automotive repair since it opened. This is apparent by the feedback we received during our unbiased review of their recent customers and by the customer service awards they have won over the years. This experienced ASE Certified team is described as honest, dependable, extremely professional, and convenient. Dave makes sure his team is up to the task of servicing and repairing your modern vehicle by employing ASE Certified technicians. They are able to perform a wide range of repairs. These repairs can include tires and wheel alignment, minor and major mechanical repairs, computer diagnostics and programing, as well as your scheduled maintenance needs. They back their work with an 18-month / 18,000-mile warranty for your peace of mind. Loaner vehicles, shuttle service, early bird drop off, and a waiting area with wireless Internet are available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Classic Car Repair/Restoration
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Roadside Assistance
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
  • Windshield/Glass
+ More

AMENITIES

  • AAA Member Discount
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Heated Waiting Room
  • Loaner Car
  • Open Saturday
  • Parts/Accessories
  • Rental Car
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet
+ More

AFFILIATIONS

  • Bosch Service Network
  • iATN

MESSAGE FROM THE SHOP

Dave's Auto Care has been providing quality auto service and maintenance for over 33 years, we would be honored to serve you too!
AAA and BBB approved services with ASE Master Technicians.

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More

Map
Get Directions to Dave's Auto Care