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Dan's Auto Repair

124 Pond St., Billerica, MA 01821 Map & directions

Call Now: (978) 877-4993

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About Dan's Auto Repair

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index
Customer Satisfaction (Net Promoter Score®)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
100
Technical Ability
97
Tools & Equipment
99
Customer Service
95
Customer Conveniences
24 months / 24,000 miles
Parts & Labor Warranty

Assessment Summary

Dan's Auto Repair was established in 1968 and has become a pillar of the community. Over the years this RepairPal Certified shop has established a reputation for providing service that is trustworthy, honest, professional, knowledgeable and courteous. All of these attributes were confirmed in our review of their most recent customers. This experienced and ASE Certified  team attends the training it takes to help ensure that your vehicle is repaired right the first time. This training, coupled with an investment in the necessary automotive tools and computer diagnostic equipment enable this location to provide repairs ranging from advanced computer and electrical diagnosis, to minor and major mechanical repairs, to tires and wheel alignment, as well as your scheduled maintenance needs. They offer a 24-month / 24,000-mile warranty for your peace of mind. A local shuttle service, rental cars, early bird vehicle drop off, and a waiting are with WiFi Internet access are available for your convenience.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Lexus
Lincoln Mazda Mercedes-Benz
Mercury Mini Mitsubishi
Nissan Oldsmobile Plymouth
Pontiac Ram Saab
Saturn Scion Smart
Subaru Suzuki Toyota
Volkswagen Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Diagnosis
Muffler & Exhaust Oil Change & Lube Scheduled Maintenance Service & Repair
Smog/Emissions Testing Timing Belts Transmission Repair

Amenities

Early Bird Dropoff Rental Car Shuttle Towing
Wireless Internet

Customer Reviews 31 verified reviews

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Dan's Auto Repair
Verified Customer
February 23, 2015

Knowledgeable, honest, efficient.

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Dan's Auto Repair
Verified Customer
February 23, 2015

I have used Dan's services for many years and have been very satisfied with Dan's.

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Dan's Auto Repair
Verified Customer
February 20, 2015

They provide great service.

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Dan's Auto Repair
Verified Customer
February 18, 2015

They are very honest and make recommendation of what is needed now and what will be needed in the future.

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Dan's Auto Repair
Verified Customer
February 04, 2015

Great service.

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Dan's Auto Repair
Verified Customer
January 29, 2015

Courteous and knowledgeable staff, good prices, cooperative with special requests, convenient location, highly recommended by close friend.

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Dan's Auto Repair
Verified Customer
January 21, 2015

I always get great service!

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Dan's Auto Repair
Verified Customer
January 21, 2015

Have recommended Dan's to several friends.

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Dan's Auto Repair
Verified Customer
January 20, 2015

I have recommended several people. you are trustworthy.

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Dan's Auto Repair
Verified Customer
January 20, 2015

We have been going there for 20 years.

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Dan's Auto Repair
Verified Customer
January 14, 2015

Great service, they do excellent work at a fair price.

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Dan's Auto Repair
Verified Customer
January 13, 2015

Excellent service.

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Dan's Auto Repair
Verified Customer
January 09, 2015

I was very pleased with Dan's service.

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Dan's Auto Repair
Verified Customer
January 07, 2015

Excellent service, good attitude, honest and helpful.

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Dan's Auto Repair
Verified Customer
January 05, 2015

Long time customer friendly service. High quality. Knowledgeable mechanics.

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Dan's Auto Repair
Verified Customer
December 31, 2014

I have been a customer of Dan's Auto for many years, and being a senior citizen, it is nice to have a company with such good customer service.

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Dan's Auto Repair
Verified Customer
December 31, 2014

Excellent work, on time and reasonably priced.

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Dan's Auto Repair
Verified Customer
December 22, 2014

Excellent service.

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Dan's Auto Repair
Verified Customer
December 15, 2014

Always good service with explanation of what needs to repaired immediately, what can wait and how long. Price is comparable.

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Dan's Auto Repair
Verified Customer
December 10, 2014

Quality job at a quality price. Never feel I am getting unnecessary work done or I am being upsold.

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Dan's Auto Repair
Verified Customer
December 10, 2014

I have been taking my cars to Dan's since I bought my first car in 1975, and have recommended them many times. Excellent service, honest in their dealings, fair prices and a great staff.

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Dan's Auto Repair
Verified Customer
December 02, 2014

Dan's does good work efficiently for a good price. They have advised us about needed repairs, but they have never recommended unnecessary work. Their staff is courteous and knowledgeable, and their waiting area is clean and pleasant.

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Dan's Auto Repair
Verified Customer
November 26, 2014

Always excellent service that is explained in easy terms, no surprises, complete satisfaction every time!

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Dan's Auto Repair
Verified Customer
November 13, 2014

Good prices, and service. Close to where I live. (Tewksbury)

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Dan's Auto Repair
Verified Customer
November 10, 2014

Excellent work, excellent people, excellent care.

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Dan's Auto Repair
Verified Customer
November 06, 2014

Dan's is very professional and easy to deal with. They do quality work, and give you all the information you need to feel comfortable with what they're doing.

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Dan's Auto Repair
Verified Customer
October 30, 2014

Excellent service over many many years for all the cars in the family.

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Dan's Auto Repair
Verified Customer
October 22, 2014

Dan's has always fixed our cars for years. They are reliable, friendly, knowledgeable and will not try and take your money.

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Dan's Auto Repair
Verified Customer
October 06, 2014

Always professional, courteous, and most of all genuine and honest. I always feel like I'm getting a honest analysis. Also, I'm more confident in owning an older car knowing that Dan's is around the corner!

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Dan's Auto Repair
Verified Customer
August 21, 2014

Good work and honest people.

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Dan's Auto Repair
Verified Customer
August 11, 2014

Service was excellent - all questions and concerns addressed, more than fair pricing, quality work, accommodating to my busy work schedule. Will certainly be back when the time comes for more repairs. Dan's auto made it so easy and they were so friendly and upfront - really appreciate the honest service.

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RepairPal Certified Shops
An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:8:00am to 5:00pm
Call Now:

(978) 877-4993

Auto Repair Experience

  1. Dan Shea, Owner
  2. Established 1968
  3. 3 Auto Repair Mechanics on Staff
  4. 3 ASE Certified Auto Technicians
  5. 48 Years of Car Repair Experience