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Dan's Auto Repair

(978) 631-1543
100 Verified Reviews

HOURS
08:00
17:00
http://purl.org/goodrelations/v1#Monday
08:00
17:00
http://purl.org/goodrelations/v1#Tuesday
08:00
17:00
http://purl.org/goodrelations/v1#Wednesday
08:00
17:00
http://purl.org/goodrelations/v1#Thursday
08:00
17:00
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
8:00am to 5:00pm
S
Closed

ADDRESS

124 Pond St.
Billerica, MA 01821 USA

AUTO REPAIR EXPERIENCE

  • Dan Shea, Owner
  • Established 1968
  • 3 Auto Repair Mechanics on Staff
  • 3 ASE Certified Auto Technicians
  • 48 Years of Car Repair Experience

Dan's Auto Repair Reviews

OVERALL RATING

100 Verified Reviews
5 stars
(88)
4 stars
(11)
3 stars
(1)
2 stars
(0)
1 star
(0)
by - Verified Customer October 05, 2017

Nicest, cleanest, most helpful shop around.

by - Verified Customer September 20, 2017

I have gone to Dan's for at least eight years. Always clear with descriptions of what is needed and approximate costs. Go above and beyond in customer service. I trust them with my car. Best auto service EVER in my experience.

by - Verified Customer September 04, 2017

Jesse explained everything very well, car was taken car of and runs great

by - Verified Customer August 30, 2017

Dan gave my car a quick safety check to be sure the car was safe to drive. I made an appointment for the following week. Car runs so much better! The only reason I wrote 'not fixed the first time' is because there is a yellow hazard light and we agreed to try different options; trial and error. The light came back on after trying option #1, as we discussed it might. I trust Dan's to troubleshoot it and try other options. Great service. Thoughtful folks. I like this family business. I will be back.

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by - Verified Customer August 24, 2017

All staff very professional.

by - Verified Customer August 21, 2017

Feel extremely safe to have any car issue diagnosed at Dan's!

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by - Verified Customer August 16, 2017

The repair was done well and on time.

by - Verified Customer August 15, 2017

Excellent service and extremely professional customer service. So happy as a woman to have found an honest place to get my car fixed.

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by - Verified Customer August 03, 2017

Been using Dan's for years and always trust the advice given. Won't go anywhere else!

by - Verified Customer July 26, 2017

Respectful, Trustworthy, Fair and Honest.

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by - Verified Customer July 26, 2017

I can always count on them explaining everything needed and not needed, they are straight shooters!

by - Verified Customer July 18, 2017

Always treated like a family member coming in!

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by - Verified Customer June 13, 2017

I am a single woman who recently moved to the area and I was looking for a car repair shop to call home. I found it at Dan's. They are friendly, knowledgeable, and they go to any lengths to make sure my 2000 Honda and I are kept safely on the road without costing me a pay check! Thank you to all the folks at Dan's!

by - Verified Customer June 06, 2017

Staff is courteous and friendly. Multiple phone calls telling me what was wrong and even when they realized I needed an oil change they called to ask if I wanted it done.

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by - Verified Customer June 06, 2017

Awesome!!!

by - Verified Customer June 04, 2017

Extremely professional and knowledgeable. Did not do unnecessary work nor did they try to up sell services. Extremely pleased with Dan's.

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by - Verified Customer June 01, 2017

Good

by - Verified Customer June 01, 2017

I have been there only once and it was a great experience. Dan's will be my new auto repair shop.

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by - Verified Customer June 01, 2017

Good service

by - Verified Customer May 23, 2017

4 cars brought in for regular service, done one day at a time lik

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by - Verified Customer May 22, 2017

I have been a customer for over 20 years or longer and have always been treated well and very satisfied. Dan and all the staff are extremely professional and personable.

by - Verified Customer May 14, 2017

Received a call a few days before the scheduled appointment to discuss the repairs and parts options. Everything was ready upon arrival. Totally met expectations.

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by - Verified Customer May 09, 2017

My first time there for work done. They went out of their way to make sure I got a coupon promo from NAPA. I can't say enough on how great their customer service is. I will use them exclusively in the future for all my car and truck needs.

by - Verified Customer May 03, 2017

The service was very good

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by - Verified Customer April 30, 2017

At Dan's everyone is very helpful. You feel like family and everything is carefully explained and where needed they will tell you what options you have as well as advise on if a repair may be needed based the age of the vehicle and your plans for it. And that includes any potential risks so you are fully informed.

by - Verified Customer April 25, 2017

Friendly, affordable, efficient service!

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by - Verified Customer April 18, 2017

I have been using Dan;s for over 15 years. They are the best around. I should not say it because it will become more popular.

by - Verified Customer April 16, 2017

Work was done on time. The team is always great.
Thank you

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by - Verified Customer April 13, 2017

I'd never go anywhere else. They Know their stuff and treat us with respect.

by - Verified Customer April 12, 2017

Would never take my cars anywhere else.

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by - Verified Customer April 11, 2017

Everyone at Dan's is friendly and professional. They do great work. I won't take my car anywhere else.

by - Verified Customer April 06, 2017

I have continued to return to Dan's because they do the job well and are always very friendly.

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by - Verified Customer April 06, 2017

Excellent service

by - Verified Customer April 02, 2017

Have always been happy with this shop.

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by - Verified Customer March 20, 2017

As always, the work completed was above and beyond expectation. It is sometimes difficult to get an appointment in the same week but other than that the service is excellent.

by - Verified Customer March 19, 2017

Jesse knows my cars and I feel happy with Dan's.

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by - Verified Customer March 16, 2017

Car was repaired as described. Options were discussed. Happy with service.

by - Verified Customer March 14, 2017

You guys go above and beyond and have become the go to mechanic for my family,

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by - Verified Customer February 28, 2017

Dan's is the best!

by - Verified Customer February 26, 2017

Very clean building!
Complimentary ride at start and end of work!

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by - Verified Customer February 20, 2017

For tire installation they have top of the line tools such as road-force balancing but cost is one of the lowest anywhere.

by - Verified Customer February 15, 2017

My family has been going to Dan's for many years. Always are very happy with the service and would highly recommend.

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by - Verified Customer February 09, 2017

Classy operation that provides an affordable service alternative to the Mercedes dealer.

by - Verified Customer February 06, 2017

The auto shop noticed I was having battery problems and let me borrow a battery for a few days when I tried to figure out if my old battery had a warranty! They made sure I had a reliable car and did not pressure me into buying a new battery.

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by - Verified Customer February 06, 2017

Very informative for work to schedule out. Nonpress

by - Verified Customer February 02, 2017

Very friendly and completed repairs in timely manner. Looked over my daughters vehicle and replaced what needed to be replaced.

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by - Verified Customer January 31, 2017

I took my car in for its annual inspection. The waiting room was 3/4 full but they were able to take me and complete the inspection in less than 10 minutes. Love Dan's!!

by - Verified Customer January 30, 2017

Jessie was awesome and car was fixed ahead of schedule.

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by - Verified Customer January 10, 2017

Got towed in just before closing and had it looked at and repaired next day.

by - Verified Customer January 10, 2017

Dan's takes good care of my car and my needs. I will recommend this shop to anyone.

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by - Verified Customer January 08, 2017

Polite, efficient and trustworthy. Whilst waiting I overheard honest and unbiased (no profit for them) advice given to another customer.

by - Verified Customer January 08, 2017

As always, the service was excellent. Thank you.

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by - Verified Customer December 29, 2016

Always friendly, very efficient

by - Verified Customer December 26, 2016

Oil change. Checked fluid levels. Done just fine.

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by - Verified Customer December 20, 2016

It was great, as always.

by - Verified Customer December 20, 2016

Always have great service at Dan's

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by - Verified Customer December 15, 2016

The service was great, I am very happy.

by - Verified Customer December 14, 2016

Good as usuall

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by - Verified Customer December 13, 2016

Great work and high level of professionalism...always recommend to my friends and family. Nice to find a place you can trust!

by - Verified Customer December 13, 2016

Everything was perfect.

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by - Verified Customer December 13, 2016

Highly recommended!
As usual, the issue was investigated and then fully explained to me prior to completing any work. All work was completed on time and at a reasonable price. Excellent service as always!!!

by - Verified Customer December 08, 2016

The repair work is good. I picked up my on time. The shop treated customer respectfully.

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by - Verified Customer December 06, 2016

Always good.

by - Verified Customer December 05, 2016

Great.

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by - Verified Customer December 05, 2016

Both my wife and myself are extremely pleased with Dan's. They are reliable and trustworthy. They repair only what is needed and at a fair price. We have found a mechanic for life.

by - Verified Customer February 22, 2015

Knowledgeable, honest, efficient.

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by - Verified Customer February 22, 2015

I have used Dan's services for many years and have been very satisfied with Dan's.

by - Verified Customer February 19, 2015

They provide great service.

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by - Verified Customer February 17, 2015

They are very honest and make recommendation of what is needed now and what will be needed in the future.

by - Verified Customer February 03, 2015

Great service.

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by - Verified Customer January 28, 2015

Courteous and knowledgeable staff, good prices, cooperative with special requests, convenient location, highly recommended by close friend.

by - Verified Customer January 20, 2015

I always get great service!

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by January 20, 2015

Have recommended Dan's to several friends.

by - Verified Customer January 19, 2015

I have recommended several people. you are trustworthy.

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by - Verified Customer January 19, 2015

We have been going there for 20 years.

by - Verified Customer January 13, 2015

Great service, they do excellent work at a fair price.

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by - Verified Customer January 12, 2015

Excellent service.

by - Verified Customer January 08, 2015

I was very pleased with Dan's service.

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by January 06, 2015

Excellent service, good attitude, honest and helpful.

by - Verified Customer January 04, 2015

Long time customer friendly service. High quality. Knowledgeable mechanics.

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by - Verified Customer December 30, 2014

I have been a customer of Dan's Auto for many years, and being a senior citizen, it is nice to have a company with such good customer service.

by - Verified Customer December 30, 2014

Excellent work, on time and reasonably priced.

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by - Verified Customer December 21, 2014

Excellent service.

by - Verified Customer December 14, 2014

Always good service with explanation of what needs to repaired immediately, what can wait and how long. Price is comparable.

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by - Verified Customer December 09, 2014

Quality job at a quality price. Never feel I am getting unnecessary work done or I am being upsold.

by - Verified Customer December 09, 2014

I have been taking my cars to Dan's since I bought my first car in 1975, and have recommended them many times. Excellent service, honest in their dealings, fair prices and a great staff.

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by - Verified Customer December 01, 2014

Dan's does good work efficiently for a good price. They have advised us about needed repairs, but they have never recommended unnecessary work. Their staff is courteous and knowledgeable, and their waiting area is clean and pleasant.

by - Verified Customer November 25, 2014

Always excellent service that is explained in easy terms, no surprises, complete satisfaction every time!

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by - Verified Customer November 12, 2014

Good prices, and service. Close to where I live. (Tewksbury)

by - Verified Customer November 09, 2014

Excellent work, excellent people, excellent care.

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by - Verified Customer November 05, 2014

Dan's is very professional and easy to deal with. They do quality work, and give you all the information you need to feel comfortable with what they're doing.

by - Verified Customer October 29, 2014

Excellent service over many many years for all the cars in the family.

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by - Verified Customer October 21, 2014

Dan's has always fixed our cars for years. They are reliable, friendly, knowledgeable and will not try and take your money.

by - Verified Customer October 05, 2014

Always professional, courteous, and most of all genuine and honest. I always feel like I'm getting a honest analysis. Also, I'm more confident in owning an older car knowing that Dan's is around the corner!

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by - Verified Customer August 20, 2014

Good work and honest people.

by - Verified Customer August 10, 2014

Service was excellent - all questions and concerns addressed, more than fair pricing, quality work, accommodating to my busy work schedule. Will certainly be back when the time comes for more repairs. Dan's auto made it so easy and they were so friendly and upfront - really appreciate the honest service.

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RepairPal Scorecard
97
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
24
month
Local
warranty
TECHNICAL ABILITY
100
TOOLS & EQUIPMENT
97
CUSTOMER SERVICE
99
CUSTOMER AMENITIES
95

Dan's Auto Repair was established in 1968 and has become a pillar of the community. Over the years this RepairPal Certified shop has established a reputation for providing service that is trustworthy, honest, professional, knowledgeable and courteous. All of these attributes were confirmed in our review of their most recent customers. This experienced and ASE Certified team attends the training it takes to help ensure that your vehicle is repaired right the first time. This training, coupled with an investment in the necessary automotive tools and computer diagnostic equipment enable this location to provide repairs ranging from advanced computer and electrical diagnosis, to minor and major mechanical repairs, to tires and wheel alignment, as well as your scheduled maintenance needs. They offer a 24-month / 24,000-mile warranty for your peace of mind. A local shuttle service, rental cars, early bird vehicle drop off, and a waiting area with WiFi Internet access are available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Transmission Repair
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AMENITIES

  • Early Bird Dropoff
  • Rental Car
  • Shuttle
  • Towing
  • Wireless Internet

AFFILIATIONS

  • ACDelco
  • ASA
  • NAPA
  • iATN

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
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Map
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