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Dakota K Auto Repair & Tire Center

(847) 920-7260
192 Verified Reviews
contactus@dakotak.com

HOURS
07:00
17:00
http://purl.org/goodrelations/v1#Monday
07:00
17:00
http://purl.org/goodrelations/v1#Tuesday
07:00
17:00
http://purl.org/goodrelations/v1#Wednesday
07:00
17:00
http://purl.org/goodrelations/v1#Thursday
07:00
17:00
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
7:00am to 5:00pm
S
Closed

ADDRESS

3450 N Old Arlington Heights Rd
Arlington Heights, IL 60004 USA

AUTO REPAIR EXPERIENCE

  • Steve Koebernick, Manager
  • Established 1974
  • 6 Auto Repair Mechanics on Staff
  • 4 ASE Certified Auto Technicians
  • 105 Years of Car Repair Experience

Dakota K Auto Repair & Tire Center Reviews

OVERALL RATING

192 Verified Reviews
5 stars
(145)
4 stars
(38)
3 stars
(4)
2 stars
(2)
1 star
(3)
by - Verified Customer August 30, 2017

Suspension system required serious servicing. It was promptly diagnosed and corrected at a fair price.

by - Verified Customer August 29, 2017

Best place to take your car.

by - Verified Customer August 29, 2017

After 20 + years and still going , I guess I must be satisfied

by - Verified Customer August 29, 2017

Friendly knowledgeable and fair group of

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by - Verified Customer August 28, 2017

I am always most pleased with the service at Dakota K. I feel they are honest and do excellent work.

by - Verified Customer August 27, 2017

Dakota and everyone there are the best!

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by - Verified Customer August 24, 2017

They got me in right away, fixed the issue without a bunch of added expenses, and got be back on the road quickly Great job!

by - Verified Customer August 24, 2017

Just got new tires.

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by - Verified Customer August 23, 2017

Very happy with the work that has been done on my car. You provide all around excellent service!

by - Verified Customer August 22, 2017

Always happy to have all my auto work done in your shop!

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by - Verified Customer August 21, 2017

Dakota-K is an excellent auto repair shop. I've had several repairs done by them and always go there for regular oil changes. The staff is friendly and accommodating and the mechanics get the job done in a timely manner. Highly recommend.

by - Verified Customer August 21, 2017

It's always a pleasure to deal with the Dakota personnel who are cheerful, courteous and very professional.

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by - Verified Customer August 21, 2017

I have taken my cars to Dakota K for over 30 years.
They are honest and dependable and stand behind their work.

by - Verified Customer August 20, 2017

.

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by - Verified Customer August 18, 2017

Always professional & courteous

by - Verified Customer August 17, 2017

Very satisfactory

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by - Verified Customer August 17, 2017

excellent gervice they go out of their way to satisfy

by - Verified Customer August 17, 2017

Friends introduced me to Dakota K - said the business was honest and competent. I've found that to be completely true, and it's the reason I keep coming back and always look for opportunities to tell others about the honest, competent and excellent work of Dakota K. Burt and Megan, at the front desk are perfect examples of this kind of service you can expect at Dakota K.

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by - Verified Customer August 16, 2017

I payed $1300 to fix my car, I picked it up this past Friday, yesterday my car lit itself on fire and now there is a hole in my engine block. I feel that instead of trying to fix the problem with my car they just decided to fix other things and then send me on my way. I will not be coming back here.

by - Verified Customer August 15, 2017

We had a good experience. We are happy to recommend to others.

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by - Verified Customer August 15, 2017

Everyone was VERY GOOD

by - Verified Customer August 14, 2017

Everything was great. I have confidence in their honesty and work quality

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by - Verified Customer August 14, 2017

I was treated well and we always get good service at Dakota K.

by - Verified Customer August 14, 2017

The Dakota team does a great job every time we take our vehicles to them

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by - Verified Customer August 13, 2017

I have had my cars repaired here for 30+ years. Would not go anywhere else.

by - Verified Customer August 10, 2017

I had my oil change and fluids checked. I got a ride home after dropping off my car and picked up after the car was ready (received phone call about it).

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by - Verified Customer August 08, 2017

Friendly people
Provided an itemized explanation just as requested
Quality of work was excellent

by - Verified Customer August 07, 2017

Great service. Reasonable prices. Flexible schedule

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by - Verified Customer August 07, 2017

They told me there were 2 ways to go about the repair and with the age of my car the cheaper one would do fine. I appreciated hearing that

by - Verified Customer August 07, 2017

Mechanically this shop is excellent, however you have to watch their billing. I have been over charged the past two times I went there.

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by - Verified Customer August 07, 2017

I cannot tell the quality of the work done, but nothing has gone wrong. Everyone was very nice and I appreciated the ride to work and the pick-up afterwards.

by - Verified Customer August 06, 2017

Very well done work. I will recommend this shop to my friends.Thank you .

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by - Verified Customer August 03, 2017

Excellent!

by - Verified Customer August 03, 2017

thank you Dakota K Auto Repair!

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by - Verified Customer August 02, 2017

As always, courteous & professional service!

by - Verified Customer August 02, 2017

Thank you Dakota K!

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by - Verified Customer August 01, 2017

They are absolutely fantastic people to work with. They explain everything that you understand

by - Verified Customer August 01, 2017

They found a way to fix it without replacing the whole system saving me 400 bucks. Dakota rocks!

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by - Verified Customer August 01, 2017

I was originally told that it would take approximately 3 hours to replace the front brakes and rotors. I brought the car in at 8 and it wasn't ready until 4. I had to call and find out instead of having someone call me.

by - Verified Customer July 31, 2017

Good work as usual

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by - Verified Customer July 31, 2017

A tow truck came out, because my car would not start. It, of course, started once the truck came. The driver told me there would be no charge but to bring it in to get checked. I really appreciated not being charged and also getting it checked and the battery replaced that day!

by - Verified Customer July 31, 2017

You did a very good job in replacing my transmission and the loaner was very helpful since it took a week.

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by - Verified Customer July 30, 2017

usual good servive!

by - Verified Customer July 27, 2017

TOP NOTCH !

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by - Verified Customer July 27, 2017

We have been using Dakota since 1972 when Neal still was selling gas! We always recommend without hesitation. I had oil change last week and am having 4 new tires mounted on Monday.

by - Verified Customer July 26, 2017

It was a very good experience. I was taken care of nicely. Every one was very nice.

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by - Verified Customer July 25, 2017

I have been with Dakota for at least 20-yrs.. I have always been treated well and everyone is very professional. I would not have anyone else work /service my vehicles. Pricing is quite fair and they are extremely clean. Keep up the great work.

by - Verified Customer July 24, 2017

I did not receive a promise time. It did take longer than expected to get an oil change and brakes checked. It took two hours.

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by - Verified Customer July 24, 2017

Very pleased with the work performed

by - Verified Customer July 23, 2017

Great job as always. Thank you for providing a loaner!

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by - Verified Customer July 23, 2017

Always professional.

by - Verified Customer July 21, 2017

Got me in and out. Great job (as always)

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by - Verified Customer July 18, 2017

First time here and very pleased with experience.

by - Verified Customer July 18, 2017

They have always treated me well and gone out of their way to take care of me

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by - Verified Customer July 17, 2017

We have been customers of Dakota K for over 25 years. The good service is consistent. We have always felt they are honest about repairs and competitive on pricing.

by - Verified Customer July 17, 2017

Happy with work done, will definitely use Dakota K again for any necessary work.

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by - Verified Customer July 16, 2017

Excellent work!
Very professional staff.
Would highly recommend to anyone!

by - Verified Customer July 13, 2017

Well done

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by - Verified Customer July 12, 2017

Went next door to McDonalds for breakfast and the car was done when I came back. Prompt service, as always!

by - Verified Customer July 12, 2017

Prompt service

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by - Verified Customer July 10, 2017

Very friendly staff. Great service

by - Verified Customer July 10, 2017

Have been coming for a long time

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by - Verified Customer July 09, 2017

Needed roadside assistance. They were there quickly and the service was great.

by - Verified Customer July 09, 2017

Good

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by - Verified Customer July 06, 2017

Nice friendly staff!!

by - Verified Customer July 06, 2017

Excellent as usual

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by - Verified Customer July 05, 2017

They were very friendly and helpful.

by - Verified Customer July 04, 2017

Even though I didn't have an appointment they took care of new customer.

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by - Verified Customer June 28, 2017

Very personable yet very professional staff. There's a reason they've been in business over 40 years. They develop loyal customers over fair prices and quality work.

by - Verified Customer June 28, 2017

We agreed on appointment date and time. The car was ready approximately in time we agreed after starting approximately 20 minutes from appointment time.

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by - Verified Customer June 27, 2017

The service is fine. Your hours are terrible if you work. While I could pick up my car after hours, I couldn't call after 5:00. That also means no one from the shop would be able to help me get my car home. I need more convenience than that.

by - Verified Customer June 26, 2017

Friendly knowledgeable staff, courtesy cars, and in-house towing with qualifying rebates for tow charges, are among a few perks of doing business at Dakota K's. It's an all-around reliable and honest neighborhood repair shop.

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by - Verified Customer June 25, 2017

I have been a satisfied customer of Dakota K for years

by - Verified Customer June 25, 2017

Good service as usual.

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by - Verified Customer June 25, 2017

good work fair price honest.

by - Verified Customer June 23, 2017

Good work

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by - Verified Customer June 22, 2017

I am very satisfied with the service I received and am particularly comfortable with the honesty of the service recommended and performed.

by - Verified Customer June 22, 2017

It was my first time coming in. I was a little worried since I had to bring the car back but they figured out what was wrong with it and fixed it for good.

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by - Verified Customer June 22, 2017

I took my truck in for a leaking radiator. I was told the oil and trans cooler lines were leaking too. Even though they would have to remove the front of the oil and trans cooler lines to replace the radiator, they wanted to double charge for that labor when putting new lines in. They wanted over $1150 just to install new lines. I refused the entire service and paid an inspection charge. When I had it repaired elsewhere, and paid over $1000 less, it turned out the trans cooler lines were fine and did not even need to be replaced. I'll never go there again.

by - Verified Customer June 21, 2017

The 'correctly' ? was answered no, but needs explanation. The brake calipers were replaced. One of them leaked, making the car unsafe, as it wouldn't stop well on the first pedal press. I called them when I got the car home. We were leaving town the next morning. They picked up the car, fixed it, returned it, and apparently all's well. I'll find out later this month when we return to their area. It was a relatives car who can't drive any more and is institutionalized with Alzheimer's disease.

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by - Verified Customer June 20, 2017

They have always been very concerned and accommodating.

by - Verified Customer June 20, 2017

All good!

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by - Verified Customer June 19, 2017

Excellence work at a fair price.

by - Verified Customer June 19, 2017

Very Professional

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by - Verified Customer June 18, 2017

Always happy with the service.

by - Verified Customer June 15, 2017

The mechanics at Dakota always do a superb job on my repairs.

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by - Verified Customer June 15, 2017

Service was friendly & helpful. Received an explanation for reason for all repairs. Courtesy car was so helpful to have & car was ready early than expected.

by - Verified Customer June 14, 2017

Repair done right. Friendly people at the desk.

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by - Verified Customer June 14, 2017

Good, honest repair shop.

by - Verified Customer June 14, 2017

Work was done well.

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by - Verified Customer June 14, 2017

Always first rate service. Burt is a valuable resource to customers.

by - Verified Customer June 13, 2017

I've been going to Dakota K since they opened in 1974 and trust them to be fair, honest and efficient. They do not suggest work that is not necessary.

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by - Verified Customer June 13, 2017

Megan is a real asset. She's very friendly and knowledgeable. And she returns your call when she says she will. Very professional.

by - Verified Customer June 13, 2017

My family and I have been using Dakota for a long time. We are more than pleased with their work.

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by - Verified Customer June 12, 2017

I'm very pleased and will not hesitate to return.
They had ample opportunity to up sell, and didn't. I have great respect for that.

by - Verified Customer June 12, 2017

I feel as if I am part of a family at Dakota-K, they know me well, they are honest, hard-working people. I trust what they tell me after going to them for over 30 years.

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by - Verified Customer June 12, 2017

Always pleasant and good work

by - Verified Customer June 12, 2017

I called for an appointment for a basic oil change. The appointment was set and I was able to wait for the car. They recommended new windshield wipers and the price was fair. Though the waiting area is small, they were very gracious and friendly.

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by - Verified Customer June 11, 2017

Will definitely return.

by - Verified Customer June 11, 2017

Great service! Appreciate having a loaner car available

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by - Verified Customer June 08, 2017

I feel Dakota Auto Repair is very trustworthy and does a good job taking care of my car.

by - Verified Customer June 08, 2017

This was the 5th or 6th year that we have had our annual maintenance check-up on our 2 cars. We feel that your expertise has helped keep our 10 year old auto's in great running order. Also, we appreciate the rides back and forth from your location, it's so close to our home.

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by - Verified Customer June 08, 2017

They did what I asked them to do, for the price I expected.

by - Verified Customer June 07, 2017

Satisfied with the repairs.

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by - Verified Customer June 06, 2017

They were very responsive and squeezed me in at the last minute for an oil change.very professional team, thanks.

by - Verified Customer June 05, 2017

Solid, reliable service.

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by - Verified Customer June 05, 2017

Discovering Dakota K -- from customers' glowing reviews -- is one of the best things that resulted from my moving to Buffalo Grove, IL. I have been totally pleased with everything about the times I have had my Buick repaired there.

by - Verified Customer June 01, 2017

Performed service as needed. Identified cause of another issue and corrected it promptly.

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by - Verified Customer May 31, 2017

Always appreciate your friendly, reliable service. Like your pick up and drop off service

by - Verified Customer May 31, 2017

People who very courteous and well-informed

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by - Verified Customer May 31, 2017

They are very knowledgeable and ethical. They are great with my Sunbeam Tiger

by - Verified Customer May 31, 2017

Good timing to have the AC checked before the 95 degree weather hit us

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by - Verified Customer May 30, 2017

A+ experience...

by - Verified Customer May 30, 2017

Have been using Dakota K for years and will continue. My only complaint this time was that I made an appointment for 9am. My son came from downtown with the car to have it there timely. When I called at 4:30pm for an update, I was told that it hadn't even been looked at yet. Work was completed the following day, but I would have appreciated the heads up.

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by - Verified Customer May 30, 2017

Thanks for your help.

by - Verified Customer May 30, 2017

Dakota K has earned my complete trust.

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by - Verified Customer May 29, 2017

All good

by - Verified Customer May 29, 2017

There was minimal communication. I did not know when my car would be ready (I was waiting), and I was not told how much it would likely cost. However, the repair was done in less than 30 minutes and for an excellent price, so I am recommending Dakota K.

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by - Verified Customer May 24, 2017

Wonderful

by - Verified Customer May 24, 2017

The people at the desk are very friendly.

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by - Verified Customer May 24, 2017

I have been going to Dakota K for my auto repairs for 30 years! They do a great job! I would recommend them to my friends and family!

by - Verified Customer May 23, 2017

They were able to reuse a piece that fell off my car. I appreciate that they try to keep the cost
at a minimum.

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by - Verified Customer May 22, 2017

Great service, prompt. Really enjoyed interaction wroth the knowledgeable staff. Megan is really an asset to that shop

by - Verified Customer May 22, 2017

They were very nice and to the point.

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by - Verified Customer May 18, 2017

Bank on them!

by - Verified Customer May 18, 2017

Excellent customer service

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by - Verified Customer May 18, 2017

Great shop

by - Verified Customer May 16, 2017

Long time satisfied customer.

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by - Verified Customer May 16, 2017

Had a nail in my tire. I was in and out in under an hour and the service was friendly and professional. Thanks!

by - Verified Customer May 14, 2017

I still have more work to be done. What I liked was the way your service people were able to prioritize what needed to be done right away and what could be put off for a short time (money is always tight these days)

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by - Verified Customer May 14, 2017

I had a very good experience. Bert is the best!

by - Verified Customer May 14, 2017

Always friendly and helpful. I have confidence that I will get the information I need and a good repair or service on my car.

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by - Verified Customer May 14, 2017

Always great service...been a customer for many years

by - Verified Customer May 14, 2017

Went on vacation 2000 miles car ran beautifully

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by - Verified Customer May 14, 2017

Great and timely service.

by - Verified Customer May 12, 2017

The best repair shop in the Northwest suburbs

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by - Verified Customer May 11, 2017

Yet another fantastic experience at Dakota K.

by - Verified Customer May 10, 2017

No problems, friendly people, let me know if I needed work or not

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by - Verified Customer May 09, 2017

Work done was excellent the price I am not sure maybe a bit high but I needed the car fixed other than the price job is excellent.

by - Verified Customer May 08, 2017

Great Job

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by - Verified Customer May 07, 2017

Satisfied with work done. Will go back if I have other problems with my car.

by - Verified Customer May 04, 2017

Always competitive. Never pressured for work to be done. Always given recommended service suggestions. Always polite.

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by - Verified Customer May 04, 2017

Burt explained everything that was going
to happen to my car. He was very thorough

by - Verified Customer May 04, 2017

Broken door lock on van sliding door fixed. Engine and rest of old car kept running well.

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by - Verified Customer May 03, 2017

No problems at all

by - Verified Customer May 03, 2017

Good service.

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by - Verified Customer May 03, 2017

Megan is awesome!

by - Verified Customer May 02, 2017

Burt is great to work with. He explains what needs to be done and why.

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by - Verified Customer April 30, 2017

I trust these guys to fix my car quickly and accurately and to have fair pricing. They are very friendly and accommodating. I feel lucky to have them as my car repair professionals!

by - Verified Customer April 28, 2017

All good except except being called a day or two later and being told I didn't pay the full bill and had to shell out again for it.

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by - Verified Customer April 25, 2017

Great staff, experienced and mechanical expertise...have been a satisfied customer since 2009 and refer friends and family whenever needed. Gerri F

by - Verified Customer April 24, 2017

Always great work. Excellent place for repairs. Everyone is knowledgeable and polite. Also appreciate the use of a car during my repairs!

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by - Verified Customer April 24, 2017

Dakota K is fantastic and I would recommend to friends, neighbors and family members.

by - Verified Customer April 23, 2017

As usual, great service and polite people to deal with. I go there for one reason!

Dakota provides a 3 year 36 K mile warranty....THAT IS THE REASON!

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by - Verified Customer April 19, 2017

Great people, great service, wouldn't go anyplace else.

by - Verified Customer April 19, 2017

Friendly and trustworthy.

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by - Verified Customer April 17, 2017

I was given great news about an additional repair; the cost will be a lot less expensive than originally quoted. I'm very grateful for their effort in trying to bring the cost down.

by - Verified Customer April 16, 2017

Very satisfied

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by - Verified Customer April 16, 2017

Brian was great

by July 22, 2015

Service seems ok.

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by - Verified Customer July 22, 2015

Burt was very helpful resolving a complicated engine problem in a timely and cost saving way. He was prompt, thorough and courteous.

by - Verified Customer July 22, 2015

Very quick service, they explain things very clearly.

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by - Verified Customer July 16, 2015

We've been happy with the service we've had there for the past few years.

by July 15, 2015

The service was good but they were expensive. They were very nice and efficient.

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by July 15, 2015

They were very upfront with what was wrong with my vehicle.

by - Verified Customer July 11, 2015

I have had all of my cars serviced at this Dakota K location for 10+ years and I have found them to be the most honest and affordable car repair shop I have ever dealt with.

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by - Verified Customer July 09, 2015

The guys are honest, good, reliable, and they do a great job. They are very personal and friendly.

by - Verified Customer July 09, 2015

I think they do good quality service. They are very courteous people, very kind.

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by - Verified Customer July 07, 2015

They are very close to my home and they always do very good work.

by July 02, 2015

They were very accommodating and friendly. They did the job they were supposed to do. The price was also very fair.

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by - Verified Customer July 01, 2015

They did everything I wanted. They have the right price and they got it done when they said they were going to get it done.

by - Verified Customer June 26, 2015

Great service, they gave me a rental car to use. I didn't have to pay for it. They are just good people, very professional. Even their magazines are current. The bathrooms are clean. They have a Keurig coffee maker. They are working hard to make it a positive experience.

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by - Verified Customer June 24, 2015

They were honest, fast, and they are friendly. Their prices are good, very competitive. It was just an all around good experience. I couldn't have asked for a better experience. The gentleman, Bart, he was wonderful. They are all great there. They offered free rental cars. My car is actually there now. They let me use a rental car again. They are great over there.

by June 23, 2015

They were efficient. They were on time. They gave me calls and did not do any work without talking to me. They were very personable. They also took me home until my car was ready so I didn't have to wait.

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by June 22, 2015

It was expensive but the staff was friendly.

by - Verified Customer June 17, 2015

They are good, they do the work. It's a good value, and they are very nice people to deal with.

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by - Verified Customer June 13, 2015

Great fast service.

by - Verified Customer June 10, 2015

They were very helpful. They provided quick service and quick customer service. They did a good job.

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by - Verified Customer June 10, 2015

The guys do good work for me. They called and said I need this part fixed on my car, I said ok for them to go ahead and fix it. They called back and said they looked deeper and found out that it didn't need that part fixed. They could have charged me 150.00 $ for this and they were honest about it. They could have ripped me off and chose not too. I have been going to them for thirty years. They are always avalible for work. They are really good people.

by - Verified Customer May 28, 2015

I have used them for a long time and have been satisfied.

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by May 22, 2015

They were awesome and their prices were very fair. They finished on time. They were just very fair cost wise.

by May 18, 2015

They fixed the problems and took a picture. They told me that the car is broken, then they told me what it was going to cost me so I can understand what I'm paying for. I'm satisfied. It's now working fine.

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by - Verified Customer May 18, 2015

They have your car ready the same day. They fix your whatever you need. Plus they check your car completely, to make sure you don't have any other problems; if so they will let you know and they also have it on the report. The staff there is super nice and friendly. It's a very nice environment. I will be taking my car there all the time.

9 verified customers did not leave comments but provided these ratings:
by Dennis, Alan, Robert, Bonnie, Jill
by Mary
by Brian
by James, Lou

RepairPal Scorecard
96
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
36
month
Local
warranty
TECHNICAL ABILITY
98
TOOLS & EQUIPMENT
97
CUSTOMER SERVICE
91
CUSTOMER AMENITIES
95

The Dundee Road location of Dakota K Auto Repair and Tire Center has been serving the local community since 2010. This RepairPal Certified shop strives to stay on top of the latest technologies and to be a leader in the local community by providing the highest level of automotive repair coupled with the best customer service. Recent customers describe this team as “courteous”, “accommodating”, “friendly”, "honest", and “awesome”. This location features a team of automotive professionals whose experience, commitment to ongoing training and ASE certifications ranks with the best. They are well equipped to handle repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to check engine light and computer system diagnoses and repair, as well as your scheduled maintenance needs. Repairs are covered by a 36-month / 36,000-mile warranty for your peace of mind. A local shuttle service, loaner vehicles, early bird drop off, and a waiting area with wireless Internet are all available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Roadside Assistance
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
+ More

AMENITIES

  • Car Delivery
  • Car Pickup/Dropoff
  • Coffee
  • Early Bird Dropoff
  • Heated Waiting Room
  • Loaner Car
  • Service Guarantee
  • Shuttle
  • Towing
  • Wireless Internet
+ More

AFFILIATIONS

  • ACDelco
  • ASA
  • TECH-NET
  • iATN

MESSAGE FROM THE SHOP

Dakota K Auto Repair & Tire Center has been a part of the Arlington Heights / Buffalo Grove community since 1974. We have a great staff to help you with your automotive maintenance and repairs. We handle everything from oil changes and tire repairs to emissions and engine repair.

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More

Map
Get Directions to Dakota K Auto Repair & Tire Center