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Cusson Automotive

(860) 331-8521
109 Verified Reviews
Service@Cussonautomotive.com

HOURS
07:30
17:30
http://purl.org/goodrelations/v1#Monday
07:30
17:30
http://purl.org/goodrelations/v1#Tuesday
07:30
17:30
http://purl.org/goodrelations/v1#Wednesday
07:30
17:30
http://purl.org/goodrelations/v1#Thursday
07:30
17:30
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
7:30am to 5:30pm
S
Closed

ADDRESS

29 Mascolo Rd
South Windsor, CT 06074 USA

AUTO REPAIR EXPERIENCE

  • Brandon Derench, Manager
  • Established 1993
  • 5 Auto Repair Mechanics on Staff
  • 2 ASE Certified Auto Technicians
  • 126 Years of Car Repair Experience

Cusson Automotive Reviews

OVERALL RATING

109 Verified Reviews
5 stars
(63)
4 stars
(28)
3 stars
(13)
2 stars
(1)
1 star
(4)
by - Verified Customer October 09, 2017

I have brought two vehicles for repair here and they went above and beyond to keep the repairs within my budget to best of their ability. I would highly recommend them to family and friends.

by - Verified Customer October 05, 2017

They filled the propane tank of our RV and checked operation. Very pleased with their service.

by - Verified Customer September 27, 2017

Great explanation of repairs provided. Repairs were finished promptly

by - Verified Customer September 11, 2017

Took great care of me

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by - Verified Customer September 05, 2017

Great job

by - Verified Customer August 30, 2017

nice job thank you !

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by - Verified Customer August 28, 2017

DIAGNOSED AND REPAIRED. TRUCKS BACK ON THE ROAD WHERE IT BELONGS

by - Verified Customer August 28, 2017

Great people!

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by - Verified Customer August 06, 2017

Great

by - Verified Customer August 02, 2017

So far so good

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by - Verified Customer July 19, 2017

Very happy with work performed. Car is definitely running much better.

by - Verified Customer July 12, 2017

All i can say is they are Honest and trustworthy.

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by - Verified Customer July 12, 2017

Only had an oil change done but staff were friendly and helpful (even gave me a lift back to work). Definitely go back again.

by - Verified Customer June 29, 2017

The job was done on time. Excellent work!

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by - Verified Customer June 27, 2017

Good timely work was preformed.

by - Verified Customer June 27, 2017

Good service.... gave me confidence in their work.

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by - Verified Customer June 25, 2017

Great.

by - Verified Customer June 19, 2017

Loved Cusson.

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by - Verified Customer June 13, 2017

Been going to Cusson for years; generally satisfied.

by - Verified Customer May 17, 2017

Upfront and honest about work going to be performed. Great bunch of guys.

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by - Verified Customer May 17, 2017

We thought the charge for tire rotation was not necessary. The tires needed to be removed for brake work.

by - Verified Customer May 08, 2017

Work recommended was done.

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by - Verified Customer May 07, 2017

F350 fixed quickly and at fair price. Very happy with that. On F350 excellent and fair price.

by - Verified Customer May 04, 2017

everything was good.

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by - Verified Customer April 23, 2017

I am new to my diesel truck and appreciate the care and expertise Don and team put into the diagnosis and repair.

by - Verified Customer April 17, 2017

work is always very good.

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by - Verified Customer April 13, 2017

I was satisfied with the work and would continue having y car repaired at Cusson.

by - Verified Customer April 02, 2017

Service was great. will go again.

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by - Verified Customer March 28, 2017

We finally found some one who will take care of our needs in a timely fashion.Very knowledgeable mechanics.We have switched
80% of our business to Cusson.

by - Verified Customer March 21, 2017

Work was done right.

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by - Verified Customer March 19, 2017

thanks.

by - Verified Customer March 05, 2017

Very Professional and the work is always done correctly.

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by - Verified Customer February 28, 2017

A+

by - Verified Customer February 26, 2017

Showed me the issues and explained everything with the vehicle before any work was performed. Appreciated that

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by - Verified Customer February 20, 2017

They are very helpful and honest about the service needed.

by - Verified Customer January 30, 2017

Talk to Don he is knowledgeable and fair. Great shop

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by - Verified Customer January 26, 2017

Very convenient, dropped me off at work and picked me back up once my car was ready.

by - Verified Customer January 25, 2017

Fantastic repair shop with great service and friendly staff. I will bring all my vehicles here.

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by - Verified Customer January 17, 2017

Good communications by Steve on status and scope.

by - Verified Customer January 17, 2017

This is my brothers shop an his workers are very thorough. I went in for an oil change and the guy working on my truck discovered a broken sway bar link which was brought to my attention. We decided to change both sides. I am happy that they pay attention to detail or I could still be driving around unaware of this broken part that could have led to a worse problem down the road.

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by - Verified Customer January 17, 2017

Great service.

by - Verified Customer January 09, 2017

The are expert in Diesel trucks , I feel confident since I step into the reception office . Thanks

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by - Verified Customer January 08, 2017

Workmanship was excellent as always.

by - Verified Customer January 04, 2017

They inspected the vehicle, showed me what was wrong. They then told me what order the repairs should be done. One of the original repairs that was thought to need repairing, did not, so they told me and it was not done, saving me money.

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by - Verified Customer December 29, 2016

Done right the first time and treated me with respect and a feeling that they valued my patronage.

by - Verified Customer December 26, 2016

Don at Cusson did everything he said he would do with complete honesty and straightforwardness.

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by - Verified Customer December 19, 2016

Job well done.

by - Verified Customer December 08, 2016

Was called at 9am to let me know that I needed an alignment. Needed car to be ready for me to drive to the airport no later than 330. Got to the shop at 345 and car hadn't even had the alignment started.

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by - Verified Customer December 07, 2016

Good experience. Will be back!

by - Verified Customer December 04, 2016

I was very well treated by the professional staff and my car repairs were completed on time and done to my satisfaction.

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by - Verified Customer November 29, 2016

Excellent people to deal with. I feel they know their stuff, have confidence in them.

by - Verified Customer November 27, 2016

I'm glad to have found a great shop in the area. The owners and staff explained all aspects of the repairs needed. The work was completed on time and at the estimated price I was given. I plan on using Cusson Automotive exclusively.

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by - Verified Customer November 21, 2016

This vehicle is used for work so they they went above and beyond and took me in right away. Having had so many bad experiences at other garages it is so nice to have found a place that treats you with respect and takes care of things right the first time.

by - Verified Customer November 17, 2016

Very professional shop with tremendous customer experience.

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by - Verified Customer November 08, 2016

Always!

by - Verified Customer September 05, 2016

Thorough and expedient.

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by August 30, 2016

The price wasn't accurate. It was 100 dollars more then repair pal had quoted but it wasn't bad..I might go back again to get my car fixed.

by August 15, 2016

When originally asked if they could take on our engine replacement and I was assured they could in a two week time frame (including the week to receive the new engine) . Then when I called to get the car, they hadn't even started on the job. I stupidly had already paid for 90% of the job up front and felt stuck with letting them go forward with the work. The owner yelled at me that not only had I not paid them, but they never promised me anything. This was my first time ever speaking with him, and he didn't know what was going on. A WHOLE MONTH after dropping our only family car off and renting a car for $1,400 we got our car back and the radio didn't work. We have yet to sort that out. Save yourself the trouble and go else where!

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by - Verified Customer August 14, 2016

Service was good. Unfortunately I had to wait an extra day because they were short handed.

by - Verified Customer August 11, 2016

Very satisfied.

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by - Verified Customer August 01, 2016

Customer service oriented. Quality is job 1.

by - Verified Customer July 18, 2016

These people have always done good work for me, but lately it seems like the price is going up faster than I can afford.

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by - Verified Customer June 12, 2016

Explained everything.
Very nice and personable.

by - Verified Customer May 30, 2016

I took a used truck i had just purchased in for an oil change. I appreciated the through inspection it was given and all the information that was relayed to me about potential maintenance needs.

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by - Verified Customer May 24, 2016

It's always been good.

by - Verified Customer May 22, 2016

A+

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by - Verified Customer May 22, 2016

Excellent work and honest, fast service.

by - Verified Customer May 18, 2016

Needed new battery. They put one in and it works

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by May 11, 2016

They are doing everything they can to fix the problem. This time they did not charge.

by - Verified Customer May 03, 2016

Great service, My unit is my hospital and when it is off the road I am not working. They always try to help me out as quickly as possible.

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by - Verified Customer April 26, 2016

They are very good.

by - Verified Customer April 25, 2016

Lovely place.

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by April 17, 2016

Excellent Service.

by - Verified Customer April 13, 2016

Honest advice. They stayed within my budget and Cusson's was able to prioritize needs.

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by - Verified Customer January 24, 2016

Service is great, however just a little high in pricing for the normal customer.

by - Verified Customer January 18, 2016

I am a Fleet Manager for a very large company. I have been in this field for over 25 years and can honestly say Cusson Automotive goes way beyond just repairs, They are concerned with YOU as a customer and your needs FIRST! They earned my trust and WILL NOT GO ANTWHERE ELSE!!!!

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by - Verified Customer January 18, 2016

i enjoyed the service.

by - Verified Customer January 13, 2016

You provide excellent service and get the job done in a timely manner.

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by January 12, 2016

Good Service but some disorganization when I went there. If there was more organization would have been a 10. They did get the job done though.

by - Verified Customer January 06, 2016

I think they are a good shop.

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by - Verified Customer January 04, 2016

They do great work in a timely manner.

by - Verified Customer January 04, 2016

I have yet to encounter anyone who has been rude or disrespectful. Everyone there is very polite, accommodating, professional and strive to give good customer service.

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by - Verified Customer December 27, 2015

Great service with Vet discount.

by - Verified Customer December 20, 2015

I've have recommended them to others. I like their attitude and their service.

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by - Verified Customer December 17, 2015

Very honest and knowledgeable.

by - Verified Customer December 16, 2015

They were on time and kept me informed of status of repair.

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by - Verified Customer December 01, 2015

Quick and responsive service.

by - Verified Customer November 29, 2015

They're the best!

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by November 24, 2015

They are Honest.

by - Verified Customer November 18, 2015

Very Professional and Knowledgeable.

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by - Verified Customer November 12, 2015

Outstanding Service, professional mechanics.

by - Verified Customer November 09, 2015

Good service, especially for a woman who is trying to find good service, Steve is always so helpful, and is a kind caring guy.

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by - Verified Customer November 04, 2015

I think the labor/parts pricing is far to high.

by - Verified Customer November 02, 2015

Service was good but the price was up there!

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by November 01, 2015

Repairs much more costly than anticipated.

by - Verified Customer October 22, 2015

You get what you pay for... Go other places and see! The service is legit! No hanky panky... Cut and dry.

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by - Verified Customer October 20, 2015

Good quality service. However, very expensive.

by - Verified Customer October 18, 2015

They've always met my needs for repair/service! If there was a problem wit a time constraint they have managed to squeeze me in. What else could a person ask for? Great service!

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by - Verified Customer September 21, 2015

Great staff and excellent service.

by - Verified Customer August 23, 2015

When we needed help they were there even though they were super busy.

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by - Verified Customer August 18, 2015

Great service.

by - Verified Customer August 09, 2015

I was happy with my service.

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by - Verified Customer August 05, 2015

You always know that you are getting honesty, and thoroughness in the repair of your vehicle.

by - Verified Customer August 04, 2015

I like the quality of service and the stayed within estimate.

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RepairPal Scorecard
92
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
24
month
Local
warranty
TECHNICAL ABILITY
95
TOOLS & EQUIPMENT
97
CUSTOMER SERVICE
89
CUSTOMER AMENITIES
93

Cusson Automotive was established in 1993 and has been providing South Windsor and the surrounding area with quality automotive repairs ever since. This shop features a team with an excellent mix of experience, ongoing training, and ASE Certifications who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs, to tires and wheel alignment, to check engine light and computer diagnosis and repairs, as well as your scheduled maintenance needs. This work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as: “professional”, “knowledgeable”, “honest”, “helpful”, and “accommodating”. A local shuttle service, rental cars, early bird drop off, and a waiting area with wireless Internet are available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Classic Car Repair/Restoration
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
+ More

AMENITIES

  • AAA Member Discount
  • Car Delivery
  • Car Pickup/Dropoff
  • Car Wash
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Free Multi-Point Safety Inspection
  • Gas/Diesel
  • Heated Waiting Room
  • Military Discount
  • Rental Car
  • Senior Discount
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet
+ More

AFFILIATIONS

  • ASA
  • NAPA

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
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Map
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