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Curt's Service

(248) 513-8202
300 Verified Reviews
business@curtsservice.com

HOURS
07:30
17:30
http://purl.org/goodrelations/v1#Monday
07:30
17:30
http://purl.org/goodrelations/v1#Tuesday
07:30
17:30
http://purl.org/goodrelations/v1#Wednesday
07:30
17:30
http://purl.org/goodrelations/v1#Thursday
07:30
17:30
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
7:30am to 5:30pm
S
Closed

ADDRESS

14611 W 11 Mile Rd
Oak Park, MI 48237 USA

AUTO REPAIR EXPERIENCE

  • Andy Massoll, Owner
  • Established 1981
  • 7 Auto Repair Mechanics on Staff
  • 7 ASE Certified Auto Technicians
  • 102 Years of Car Repair Experience

Curt's Service Reviews

OVERALL RATING

300 Verified Reviews
5 stars
(205)
4 stars
(71)
3 stars
(14)
2 stars
(3)
1 star
(7)
by - Verified Customer July 11, 2017

The customer service and car service was great!

by - Verified Customer July 10, 2017

Very good experience.

by - Verified Customer July 06, 2017

Thumbs up!

by - Verified Customer June 29, 2017

They are fast and friendly !

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by - Verified Customer June 27, 2017

Curt's always gives excellent service and are helpful in answering questions, They are friendly. I have taken my car there for several years now and am always happy with the results.

by - Verified Customer June 26, 2017

The parts which were repaired were well cataloged and reasoning for fixing other parts was well defined.

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by - Verified Customer June 26, 2017

Professional service. Price is on the higher end but lower than the dealership. I brought the vehicle in early asking if they had the part to do the repairs the same day. They said yes, but later found out they did not have the OEM part and it was delayed a day. Nevertheless I am satisfied and will return.

by - Verified Customer June 26, 2017

I have been doing business with Curt's since 2000 and they have always done a great job.
This time was no different.

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by - Verified Customer June 25, 2017

I went in for a simple oil change and bulb replacement, and it was done excellently.

by - Verified Customer June 22, 2017

Great service good employees.

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by - Verified Customer June 19, 2017

Will come back.

by - Verified Customer June 19, 2017

The gentlemen at the front desk are always courteous and helpful.

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by - Verified Customer June 15, 2017

I'm always happy with the service at Curt's.

by - Verified Customer June 13, 2017

Excellent service and very professional staff.

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by - Verified Customer June 12, 2017

Did not attach the plastic skid pan/covering and it was dragging when we picked up the car. When we went to attach they only put in half of the screws/bolts holding it on.

by - Verified Customer June 08, 2017

Excellent work and as usual got to the root cause quickly. Took great care with my classic car.

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by - Verified Customer June 05, 2017

Curt's received, repaired and returned my vehicle in a timely manner. The vehicle's brakes which had been serviced performed as expected. I was pleasantly surprised that the vehicle came back cleaned. Good experience here.

by - Verified Customer June 05, 2017

The service was professional in that they were polite and did what was asked, but on their schedule. I called ahead to ask if they could get the inspection done in less than the 1.5 hours they promised, but it actually took 2 hours, which was the unprofessional portion of their service.

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by - Verified Customer June 04, 2017

The only thing that could've been better......the price.

by - Verified Customer June 01, 2017

Glad to be loyal & repeat customers...

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by - Verified Customer June 01, 2017

I recently had the evaporator core and compressor replaced on my 2007 Saab 9-3. I had been having difficulty with it since last summer, but, due to the cost of the repair, choose to recharge the refrigerant a few times instead of getting it fixed. Finally, this summer, that no longer worked and the repair had to be done. Curt's did a great job, searching their suppliers to find the parts at a lower price and finishing the repair in two days. That is impressive since they had to remove the entire dash board to complete the repair! The bonus was that the car had been cleaned inside and out before I picked it up! Nice touch!. Curt's has always worked with me, watching potential problems until they really need fixing. I appreciate that consideration. I love my older Saab and they help me keep it running and in good shape and consider my budget as well. The people are always respectful, explaining needed repairs completely and never try to convince me to do unneeded repairs. They also have a nice comfortable waiting room with some nice amenities if you choose to wait during an oil change. They will also take you home and pick you up if needed and give you a loaner car if one is available. I really don't know why I would go anywhere else for service for my car. I highly recommend them!

by - Verified Customer June 01, 2017

The service tech was very friendly & he informed me of the other problems that might arise.

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by - Verified Customer May 31, 2017

Always good service.

by - Verified Customer May 31, 2017

Great experience! Staff interacted with me really well.

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by - Verified Customer May 16, 2017

All the staff are very knowledge and friendly.

by - Verified Customer May 15, 2017

I always love the service I receive from Curts. Everything was fine except it did take a long time to get four tires. Apparently tires have to be ordered and delivered to the shop. I brought my car in at 8:30 a.m and had to leave my car overnight (I also had spark plugs and a few other things done) and got a call the next day at noon that the tires had not arrived yet. They must have arrived later that day and my car was ready around 4 p.m. Other than the length of time my car had to be in the shop, everything was completed perfectly and everyone was courteous.

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by - Verified Customer May 07, 2017

Timely service, fair price and great communication!

by - Verified Customer May 02, 2017

Curt's has always done great work, in a timely fashion. Their staff is kind and courteous. As a female I never feel like they are taking advantage of me not knowing anything about cars.

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by - Verified Customer May 02, 2017

Always informative and friendly and polite. I would recommend highly to anyone.

by - Verified Customer May 02, 2017

Quality Service for many years for our company and personal vehicles.

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by - Verified Customer April 20, 2017

Excellent service, as always. Best around.

by - Verified Customer April 20, 2017

The service team was really great.

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by - Verified Customer April 19, 2017

First time customer ... I looked at the reviews and I did some research... I was thoroughly impressed with the owner, workers, professionalism and attention to detail... I've been to a lot of repair shops and dealer repair shops and I wish I had found them years earlier... give them a try you will not be disappointed!!!!!!!!

by - Verified Customer April 19, 2017

Everything went well.

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by - Verified Customer April 18, 2017

First experience with Curt's (recommended by AAA when car needed to be towed). Extremely impressed and happy. This was my wife's car; I have an existing relationship with another shop where I'm just as satisfied, but Curt's is easily my first choice if I ever have to make a change. My wife usually goes through her dealership, and is already considering switching over to Curt's. Extremely professional, fast, clean, thorough and pleasant ... you guys are a great discovery.

by - Verified Customer April 17, 2017

Great people. Skilled and honest.

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by - Verified Customer April 12, 2017

Service adviser was very helpful with recommendations on how to get the best price for the repairs.

by - Verified Customer April 10, 2017

Excellent work, the only place I take my car.

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by - Verified Customer April 10, 2017

will bring car back for future repairs.

by - Verified Customer April 10, 2017

I've already recommended you to a friend!

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by - Verified Customer April 05, 2017

Very kind staff. Helpful comprehensive list of completed and recommended services provided afterward. Overall, a great experience.

by - Verified Customer April 03, 2017

Very good costumer care.

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by - Verified Customer March 30, 2017

Nice shop. My truck broke down about an hour from my home. A little pricey but a job well done. Thank you.

by - Verified Customer March 29, 2017

Excellent place but pricey.

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by - Verified Customer March 27, 2017

Great service and done quickly.

by - Verified Customer March 23, 2017

Curt's is excellent!

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by - Verified Customer March 23, 2017

Excellent service. Repair done right and finished earlier than promises. Will return for future service need.

by - Verified Customer March 23, 2017

Great service!

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by - Verified Customer March 21, 2017

Joe and Susan are great. Everyone extremely polite and friendly. Lounge nice, amenities unexpected. Thank you.

by - Verified Customer March 20, 2017

Thank you.

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by - Verified Customer March 19, 2017

When I brought my car back for something was was still wrong with it, they fixed it and did it with speed and kindness.

by - Verified Customer March 19, 2017

I love Curt's. Their staff is very friendly and it's priced a little higher than I expected, but the quality of the service does help take the sting out out of the cost.

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by - Verified Customer March 16, 2017

Excellent communication from the service team, always understanding of our urgency.

by - Verified Customer March 16, 2017

Each time that I was there I had good customer service.

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by - Verified Customer March 14, 2017

Better than the last shop I went to.

by - Verified Customer March 13, 2017

Very professional staff. Well trained and focused on good customer service.

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by - Verified Customer March 12, 2017

Or whole family goes to Curt's and we're very happy with the people and the service!

by - Verified Customer March 08, 2017

Greg was great, he kept me updated throughout the whole repair process.

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by - Verified Customer March 07, 2017

Joe is amazing! He gave me a tour of the facilities, explained the care and innovations in the shop and for their staff of trained mechanics. I felt really good about doing business with them. If I easnt pretty much poor, I'd take my car there for every repair from now on. Unfortunately, the parts were pricey (as compared with the same parts from Auto Zone) and as always, labor is too. Even so, the cost of diagnostics was brought down due to my financial bind, and that speaks volumes about Joe, Curt and their business.

by - Verified Customer March 07, 2017

It took three trips to get it repaired; but, we knew the first attempt was just that, an attempt. They kept working at the problem until it was resolved.

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by - Verified Customer March 06, 2017

Great Service.

by - Verified Customer March 05, 2017

This was an emergency repair and the response from Curt's was so supportive. They did every thing they could possibly do to make the situation less traumatic for me.

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by - Verified Customer March 05, 2017

Great service.

by - Verified Customer February 28, 2017

Joe was awesome. We did have a problem with the warranty company. Saying that they did not want to cover the timing belt even though it covered under my warranty but that is another subject. This company is awesome!!! They provided me with a loaner vehicle that was brand new and keep me update with my vehicle. My husband is going to take his vehicle to them next. THANK YOU AGAIN!!!

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by - Verified Customer February 27, 2017

Always helpful to explain services needed and why. Was amazed how clean my sons vehicle was inside and out when he brought it home. Really appreciated the extra attention beyond what we paid for in repairs. Thank you!

by - Verified Customer February 27, 2017

truck broke down on the way to work the day I got the truck back and had to have my dad pick me up after midnight.

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by - Verified Customer February 26, 2017

Being a female with an Older foreign vehicle there are not many shops you can trust, wait in pleasant surroundings or obtain appts. per request but Curt's offers all of the above.

by - Verified Customer February 23, 2017

I've never had an issue with the service I received.

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by - Verified Customer February 22, 2017

A recurring problem that the dealer could not rectify, was solved by Curt's Service in a day! thank you!

by - Verified Customer February 22, 2017

Good first experience.

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by - Verified Customer February 21, 2017

Prompt, professional service and they charged me less than the original estimate.

by - Verified Customer February 20, 2017

Friendly atmosphere. Came in to have brakes replaced and had to return the following day to have some air removed from rear brakes. They handled the situation promptly and efficiently. Mechanics

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by - Verified Customer February 20, 2017

Work was well coordinated through the Service Advisor. Workmanship was outstanding. Price was fair. I will be happy to recommend Curt's Service.

by - Verified Customer February 19, 2017

No complaints, just pretty expensive. I will use them again in the future.

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by - Verified Customer February 19, 2017

The staff gave me a realistic representation of what the car needed. After discussing with my wife, the repairs were deemed not worth the cost. We got rid of the car and are leasing a new one. I'll be bringing the new car in to Curts for scheduled maintenance

by - Verified Customer February 15, 2017

Very timely and I continue to have a lot of confidence in the work at Curt's.

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by - Verified Customer February 13, 2017

I waited for my car so service was done on a timely basis to my satisfaction.

by - Verified Customer February 09, 2017

Very professional, very knowledgeable, priced and delivered as quoted, can't ask for much more. Will definitely return and recommend

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by - Verified Customer February 09, 2017

.good service.

by - Verified Customer February 09, 2017

Greg does a very good job of explaining what the problem is and the solution. I feel your prices are still a bit to expensive based on comparable shops in Detroit Metro.

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by - Verified Customer February 08, 2017

thanks.

by - Verified Customer February 07, 2017

Took longer than anticipated to complete service, causing momentary anxiety at my home.

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by - Verified Customer February 07, 2017

All recommended work was reviewed, explained, and estimated costs described. The work was completed below estimated costs.

by - Verified Customer February 07, 2017

Been coming to Curt's for several years - always pleased with the repair/service and wouldn't go anywhere else!

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by - Verified Customer February 06, 2017

Everyone was friendly and helpful,there is a pleasant and relaxed atmosphere.

by - Verified Customer February 02, 2017

Very courteous and professional service. I did not feel pressured at all to get any services that were not needed.

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by - Verified Customer February 02, 2017

Parts mark-up a bit high.
2nd problem from first repair, fixed with a smile.

by - Verified Customer February 02, 2017

Very good

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by - Verified Customer February 01, 2017

This was my first experience with this shop and I really appreciated how nice everyone was and how Joe did everything he could to assist me with my insurance company. I will definitely be back

by - Verified Customer February 01, 2017

Very friendly and knowledgeable people. Love the service.

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by - Verified Customer January 25, 2017

First time I ever thought they were recommending unnecessary repairs but they do good print work

by - Verified Customer January 24, 2017

I needed to have an inspection and an 80,000 mi service. The service was explained to me as well as restoring the fob back to functioning.

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by - Verified Customer January 24, 2017

Good experience overall - the mechanic explained the defect well, little pricy but they have good warranty that is honored nationwide.

by - Verified Customer January 24, 2017

Very satisfied...will definitely be back

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by - Verified Customer January 19, 2017

All work done well and on time... as usual.

by - Verified Customer January 18, 2017

Very satisfied with the service that I receive

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by - Verified Customer January 18, 2017

Very happy with the service!

by - Verified Customer January 17, 2017

Suspension Issue was fixed on time on budget.

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by - Verified Customer January 17, 2017

Good.

by - Verified Customer January 16, 2017

Amazing shop with the most knowledgeable and helpful staff. They go above and beyond to make sure everything is done correctly and priced accordingly.

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by - Verified Customer January 16, 2017

First-time customer great service we will be back.

by - Verified Customer January 12, 2017

Good people good service.

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by - Verified Customer January 11, 2017

Shows courteous and respect.

by - Verified Customer January 11, 2017

Everything was fine, just what I expected.

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by - Verified Customer January 11, 2017

Good as usual.

by - Verified Customer January 10, 2017

Not upfront pricing. Verbal quote over the phone for replacement of a starter was not accurate after I had my car towed there, as they said that was just to diagnose....??

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by - Verified Customer January 10, 2017

Great service!

by - Verified Customer January 09, 2017

staff is friendly as usual.Prices are reasonable .

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by - Verified Customer January 05, 2017

Very good service and very professional.

by - Verified Customer January 04, 2017

Had an awesome experience, as usual!

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by - Verified Customer January 04, 2017

Great customer service and experience.

by - Verified Customer January 04, 2017

A car repair shop that was comfortable if you had to sit there! Staff courteous and professional

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by - Verified Customer January 02, 2017

I'm glad that I tried Curt's! Each experience has been positive!

by - Verified Customer January 02, 2017

Very professional .

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by - Verified Customer December 26, 2016

Super friendly, super helpful. I have found a garage that I will bring my car to for repeated business. Thank you!

by - Verified Customer December 26, 2016

Work was great as usual

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by - Verified Customer December 22, 2016

Good quick service

by - Verified Customer December 20, 2016

Curt's Service is top class! Thanks for the great service!

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by - Verified Customer December 18, 2016

Great interaction, car was fixed great-- however car wasn't ready when promised and didn't quite understand the cost of each item/action

by - Verified Customer December 14, 2016

Nice experience, first time.

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by - Verified Customer December 13, 2016

Always great peace of mind.

by - Verified Customer November 30, 2016

I appreciate the car being fixed in one day and not being pressured to do repairs. I've always felt Curt and his employees were honest with me and that counts big!

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by - Verified Customer November 29, 2016

they couldn't fix the correct problem based on my explanation when i first went in with my car. it has a 'bug' in the electrical system/computer that makes it glitch. they thought it was the battery - it wasn't. then they thought it was the fuel sending unit in the gas tank - that wasn't it either. then i was told that they were 80% certain it had something to do with the power amplifier but it would cost me over $400 just for them to look into it. i picked it up and paid $175 for them just to get me that answer.

by - Verified Customer November 29, 2016

I had a wonderful first experience at the shop. Curt's came highly recommended and exceeded my expectations! I will be returning in the future.

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by - Verified Customer November 29, 2016

The mechanic went over and above what was needed. Best of all no trouble in this cold weather.Thanks

by - Verified Customer November 28, 2016

All work was done on time for a fair price

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by - Verified Customer November 24, 2016

Great service.

by - Verified Customer November 22, 2016

Curts gave excellent advice regarding my Honda.

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by - Verified Customer November 21, 2016

overall very satisfied..

by - Verified Customer November 17, 2016

I would recommend Curt's to anyone. Very helpful staff and want to make sure you the customer is satisfied.

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by - Verified Customer November 16, 2016

My fiance has had his Audi serviced by Curts and had good things to say. He suggested that I take my Subaru there.

by - Verified Customer November 16, 2016

They diagnosed the problems and fixed them. That is why I went there. The only request that I have is that they serve Ben and Jerry's Cherry Garcia. I really like it a lot.

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by - Verified Customer November 14, 2016

Curt's has always taken such good care of me and my car! My car is 15 years old and thanks to them, it runs great! I highly recommend them for any auto maintenance and repair. They are honest, explain things clearly, and are fair. I always feel that t

by - Verified Customer November 13, 2016

I have used Curt's for some time and been extremely satisfied.

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by - Verified Customer November 13, 2016

As a long time customer, I feel qualified to give Curt's Service an "excellent" rating in both vehicle repair/maintenance and customer consideration.

by November 10, 2016

Shop did a great job. My only small complaint is that I have a luxury car in mint condition and they left a little grease on my door and dashboard. Otherwise excellent!

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by - Verified Customer November 07, 2016

Totally satisfied.

by - Verified Customer November 03, 2016

Great customer service!

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by - Verified Customer November 01, 2016

Great service always.

by - Verified Customer November 01, 2016

I feel very satisfied of Curt's Service.

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by November 01, 2016

My experience was excellent.

by October 28, 2016

Great job, great people. Love the shop!

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by - Verified Customer October 21, 2016

very accommodating with my concerns and technical questions. work was performed to my high standards at a cost that was 40% less than the dealership quoted. OEM parts were used at less than dealer price and warranty for parts and workmanship exceeds most industry offerings.

by - Verified Customer October 20, 2016

Quick.

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by - Verified Customer October 20, 2016

Great!

by - Verified Customer October 19, 2016

Loyal honest owner.

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by - Verified Customer October 17, 2016

excellent service.

by - Verified Customer October 05, 2016

Honest, straightforward, very detailed records-a great partner in preventative maintenance.

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by - Verified Customer October 05, 2016

Provided fast, friendly and problem-free service. Pricing was competitive. New tire installation.

by - Verified Customer June 29, 2016

Work was done just as we agreed.

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by - Verified Customer June 02, 2016

Great.

by - Verified Customer June 01, 2016

Thorough and friendly customer service. Work was done well and on schedule.

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by - Verified Customer May 27, 2016

Curt's has always been friendly and fair.

by May 19, 2016

It was sad. I am disappointed.

Reply from Curt's Service – by Rombyer June 24, 2016

We are sorry to hear that you were disappointed with your service. We would love the opportunity to try and resolve the situation. Please feel free to contact me at 248-545-0500 to discuss this matter.

Sincerely,
Curt Massoll & The Curt Service Team

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by - Verified Customer May 13, 2016

Not the best experience. After spending $1300 I had to take my car back in the next day for an $850 repair. Apparently I had a break fluid leak which was caused by rust. My concern is my car was just there for brake repair and a system check and this was not discovered. As a customer I have no way of knowing (besides what I was told) if the leak was caused by the repair shop or the rust.

Reply from Curt's Service – by Rombyer June 03, 2016

Tanika,

Thank you for taking the time to give us feedback on your recent service. We would like the opportunity to further explain what had happened on you vehicle and the sequence of events that unfolded. This may be easier to do in person if you would like to come in person with your car we can put it back on the lift and show you why we were unable to see the rusted brake lines with our initial inspection. Your vehicle has several (we believe a total of four) underbody shields that needed to be removed to gain access to visually inspect the condition of your steel brake lines. On your initial visit we replaced your front brake pads, rotors and performed a complete brake fluid service. During this service we pressure test the system to ensure no leaks. It is unfortunate that a line let loose at all, let alone so soon after service. Sometimes this pressure test will “aggravate” a rusted line and may start to leak shortly after. Kind of like a chain, it is only as strong as its weakest link. Once all the covers were removed we advised to replace all the deteriorated brake lines.
Again, we are sorry that this was not identified initially as we would have both rather have known initially.

Any questions please give me a call directly,
Curt Massoll & Your Curt’s Service Team

by - Verified Customer May 11, 2016

The work was thorough and the explanation of work done was good.

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by May 06, 2016

Honest, on time and respectful...

by - Verified Customer May 06, 2016

Polite, helpful, reasonably priced.

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by - Verified Customer May 05, 2016

Very efficient, knowledgeable and courteous.

by - Verified Customer May 04, 2016

Excellent.

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by May 03, 2016

Repair was completed in timely manner very friendly staff.

by - Verified Customer April 26, 2016

GREG IS THE BEST. HELPFUL, FRIENDLY, & KNOWLEDGEABLE.

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by - Verified Customer April 25, 2016

I feel they were unprofessional - inadequate technical service.

Reply from Curt's Service – by Rombyer May 24, 2016

Hello Joe,

Thank you for taking the time to respond to our review and I appreciate the candidness of your response. Though appreciative, I am disappointed as we pride ourselves and have gone through great effort to deliver the opposite of the experience in which you state that you received. I do not feel that this is a normal circumstance as we do measure an extensive amount of reviews and this is not the norm. Nonetheless it is not acceptable and I would love the opportunity to look into this further, but with only the first name left as “Joe” I cannot pinpoint the instance. Please reach out to me directly and I would be happy to do our best to right the situation.

Sincerely,
Curt Massoll
248-545-0500

by - Verified Customer April 21, 2016

They are always very professional.

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by - Verified Customer April 20, 2016

Excellent.

by - Verified Customer April 07, 2016

Everyone was courteous and helpful. Curt took the time to explain everything so I could understand why the repairs were needed. He also did everything he could to reduce the cost.

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by - Verified Customer April 06, 2016

They are reliable and honest. Best repair shop in the area.

by - Verified Customer April 06, 2016

They are always friendly and courteous and have solved problems that the dealer has been unable to solve.

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by - Verified Customer April 06, 2016

The work done overall and the communication that they provided throughout the process was timely and informative. My rating would have been higher had the alignment been completed as I had asked. I have yet to go back to the shop to tell them about it but my steering wheel continues to be off center in order to drive a straight line.

by - Verified Customer April 05, 2016

Prompt greetings and smiles followed by direct service and information for a timely visit.

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by - Verified Customer March 30, 2016

Very courteous, on time with repairs, and very through.

by March 30, 2016

Professional and competitive service!

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by - Verified Customer March 28, 2016

I bring my car there for everything and find that they do good work and are honest about what I need for my car.

by - Verified Customer March 28, 2016

Service is good and the people seem efficient.

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by - Verified Customer March 22, 2016

I like the service they are professional.

by - Verified Customer March 21, 2016

They are absolutely the best!!! My late husband, someone who knew cars found Curt's when we moved here. He was always very pleased with their evaluations and service. After he died I have continued to go there and they always answer any questions that I have in terms that I can understand. The most important is that if Curt's says that work needs to be done, it really does and also they make sure that I am driving a vehicle that is not dangerous to be on the road. Oh, and also I have been one of their customers for more than twenty five years and never had a complaint.

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by - Verified Customer March 18, 2016

Good, reliable work.

by - Verified Customer March 14, 2016

The staff was very friendly. The work was done fast. It was a little expensive.

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by - Verified Customer March 11, 2016

I have known curt for over 25 years could not ask for a better job done.

by - Verified Customer March 04, 2016

Very comfortable atmosphere and it seems to be top quality work.

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by - Verified Customer March 03, 2016

Fair and honest service in a timely manner.

by - Verified Customer March 01, 2016

Very friendly, they told me what needed to be fixed even though the dealer fixed it.

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by - Verified Customer February 29, 2016

Excellent service.

by - Verified Customer February 23, 2016

I've been going there for a very long time--like over 30 years, very long time. Wonderful people and good service.

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by - Verified Customer February 23, 2016

I always get great service at a fair price, and I know I can trust them.

by - Verified Customer February 19, 2016

They are an honest shop, kept me informed during the repairs. Did what they said they we're going to do.

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by - Verified Customer February 19, 2016

Excellent customer service and management team. Work was completed on time and professionally.

by - Verified Customer February 17, 2016

The service technicians go above and beyond to help me.

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by February 12, 2016

Curt's provides excellent vehicle and customer service.

by - Verified Customer February 12, 2016

The work was done timely and no long car absence.

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by - Verified Customer February 12, 2016

Great service!

by February 08, 2016

I like the personal attention, dedication to customer satisfaction. Knowledge and courtesy was world class.

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by - Verified Customer January 29, 2016

The service was superb. Everybody was very kind and professional.

by - Verified Customer January 28, 2016

I have years of going here. They are family-owned and run, and they treat their long-term customers like family, always working with you and trying to fit your schedule/ lifestyle/ budget.

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by - Verified Customer January 28, 2016

Friendly staff, excellent customer service, first class repairs.

by - Verified Customer January 28, 2016

Quality competent service and good people.

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by - Verified Customer January 26, 2016

Excellent service.

by - Verified Customer January 26, 2016

Great work, timely service, and convenient pickup/drop off.

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by - Verified Customer January 25, 2016

My wife came in for a oil change, she is very picky but said she would visit again.

by - Verified Customer January 20, 2016

They have a high degree of integrity and trustworthiness.

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by - Verified Customer January 18, 2016

Solid service, on time.

by - Verified Customer January 13, 2016

I have been very happy with the service I received from Curt's over the years. Dependable and they provide quality work.

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by - Verified Customer January 13, 2016

They do great work and are very honest.

by - Verified Customer January 11, 2016

Every thing is professional and perfect.

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by - Verified Customer January 08, 2016

Straight shooting, great advice and work that they back up. I never feel they have done work they didn't need to do and stand behind the work they do for me.

by - Verified Customer January 05, 2016

Great service; trustworthy people; great work; efficient.

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by - Verified Customer November 06, 2015

I took my car in for a water pump and for bearings and other minor work. Spent over $1300 and they did a really good job. But I got my car back and the radio was not working. They can't figure out why and now I have to go to a car tunes to see what's wrong.

by - Verified Customer November 04, 2015

They seem honest and knowledgeable.

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by - Verified Customer November 03, 2015

I was treated well, and the facility is is top-notch.

by - Verified Customer October 29, 2015

I have been going here many years, only had a couple hick-ups... Other then that I think they're the best shop around. Honest people that explain what they are doing along with a follow up after they do the work. They keep a record on other items that 'may' come.

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by - Verified Customer October 20, 2015

Great service. Derek is very knowledgeable and a great to work with. Great customer satisfaction.

by - Verified Customer September 29, 2015

Good job. Identified problem and fix without all the bs.

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by - Verified Customer September 23, 2015

Not fixed to my satisfaction, had to take my car to dealer to get it corrected.

by - Verified Customer September 18, 2015

I have been a customer for longtime and have been satisfied with the service provided and quality of repairs made.

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by - Verified Customer September 17, 2015

They're very good!

by - Verified Customer August 20, 2015

They have always done good work.

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by - Verified Customer August 20, 2015

Work done appears to have been done well and with expertise. Estimates of time required to complete work sometimes inaccurate.

by - Verified Customer August 14, 2015

Always helpful and service is complete and explained so even I can understand what is being done. Never have had a bad experience and this is the only repair shop I will ever use.

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by August 10, 2015

I have trusted this shop for a long time.

by - Verified Customer August 06, 2015

Great and personable service!

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by - Verified Customer January 21, 2015

Curt's services was exceptional. Their team is knowledgeable and easy to work with. My quote was turned around in about 15 minutes and the price was much better than any previous quotes I'd received. They were able to get my vehicle in and fixed within a day, as well.

by - Verified Customer December 30, 2014

They repaired the problem, but it has not been long enough for me to know if it is permanent.

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by - Verified Customer December 29, 2014

Bad Service, To expensive

by - Verified Customer December 04, 2014

They did a good job.

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by - Verified Customer December 03, 2014

Great service. Very nice.

by - Verified Customer November 02, 2014

Good reliability, honest explanation why estimate might appear high, professional techs that have always shown me respect, explained what they were going to do, or did. They have always stood behind their work.

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by May 11, 2014

Great local service, friendly staff and professional facility.

by - Verified Customer May 11, 2014

Good customer service, quality repairs. They explain reasons and options for their recommendations

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by - Verified Customer May 04, 2014

I've been having Curt service my cars for about 30 years and it's always been great.

by - Verified Customer April 16, 2014

1. They have always attacked problems energetically and thoroughly. 2. They have always made me aware of potential problems discovered while taking care of the original problem. 3. They have always provided me with a complete list of all work done, with a running account of outstanding problems referenced on previous occasions.

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by February 03, 2014

Oil changes are fine but past work has been expensive and same problem came up subsequently because they diagnosed wrong the first time.

by January 30, 2014

Pricey...could have gone to dealership and gotten my vehicle issue resolved without multiple visits.

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by - Verified Customer November 13, 2013

Great service!

by October 23, 2013

Quick service. Very friendly.

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by October 23, 2013

Good service.

by October 21, 2013

Great service.

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by - Verified Customer October 18, 2013

Fast great quality service!!!

by - Verified Customer October 18, 2013

The staff at Curt's auto service are always courteous and helpful. I have an older vehicle and thusfar always had a good experience in fixing the problem. I had to bring the car back for some issues and I wasn't even charged for getting it checked out. On one occasion, Curt even let me pay the bill when I got paid a few days later.

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by October 17, 2013

Curts is a good place to bring your car.

by - Verified Customer October 16, 2013

They are very thorough, very friendly and don't recommend services that aren't required. They do let you know before service is performed if it is a safety concern or something that can be performed at a later date.

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by October 15, 2013

They keep their promises.

by October 15, 2013

They have always stood behind their service

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by - Verified Customer October 12, 2013

I used to go to a Ford dealership and I find the service at Curt's superior by comparison.

by October 11, 2013

Fast, honest and affordable service

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by - Verified Customer October 11, 2013

I brought in a new car & was given the advice & service I needed for the new car & type of oil.

by - Verified Customer October 11, 2013

Great service, friendly people, easy to work with, convenient and priced right.

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by - Verified Customer October 10, 2013

Curt's sets the "gold standard" for total quality, in car care. and has done so, for over twenty years that I have been a customer of Curt, Andy, Keith, Michelle & other "stalwarts."

by - Verified Customer October 09, 2013

I have been a customer of Curt's for over 25 years.

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by - Verified Customer October 05, 2013

It feels like family when I take my car to Curt's, and they really make me feel welcomed and I love their work!!!

by October 05, 2013

Reliable, quality parts and expert mechanics.

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by - Verified Customer October 04, 2013

Everyone is friendly and I got the service on my car taken care of with no trouble.

by - Verified Customer October 03, 2013

Great Service.

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by - Verified Customer October 03, 2013

It was great

by - Verified Customer October 01, 2013

Service have been pretty good.

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by - Verified Customer September 30, 2013

I know little about cars and my husband always took care of this. Since it's my job now I trust them.

by - Verified Customer September 30, 2013

Everyone at Curt's are always a pleasure to deal with , technicians double checking everything, not over selling, making you aware of service in the future and present . Everyone in the office always explaining the work that was done and go over your bill with you. Love the car washes

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by September 28, 2013

They were professional, courteous, updated me about the status of my repair, alerted me to other possible issues, and repaired my car in a timely fashion.

by September 28, 2013

Great Service & Honest.

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by - Verified Customer September 27, 2013

They are gret to work with, very timely on repairs and their prices are fair!

by - Verified Customer September 26, 2013

Friendly service.

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by September 26, 2013

I would most definitely recommend Curts but probably not to everyone. Only the friends who are willing to pay a little more for quality service.

by September 23, 2013

Fast appointment scheduling, friendly staff, walking distance from my house, good service

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by - Verified Customer September 23, 2013

I was treated very well by every person I came in contact with, They did a wonderful job on my brakes and took care of the car I had rented for a couple of hours. Great experience.

by - Verified Customer September 20, 2013

They provide the best service I ever found.

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by - Verified Customer September 18, 2013

Happy with thorough evaluation and location.

by - Verified Customer September 18, 2013

Curt's always does an excellent job and I always know that whatever comes up they can handle the problem.

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by September 17, 2013

We trust Curt's to fix everything correctly and honestly give us information.

by - Verified Customer September 17, 2013

Because of the good customer and mechanical services. It reminded me of Sear's slogan when i worked there, "The customer is always right".

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by - Verified Customer June 04, 2013

They were courteous and friendly, fixing the car correctly the first time at a fair price.

by - Verified Customer May 29, 2013

They have a clean facility updated with the latest Green technology. Competent workers doing work on time. Friendly people doing good work. a winner

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by May 19, 2013

I had high expectations but they were not met.

by - Verified Customer May 13, 2013

They always do a great job, are thorough and professional.

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by - Verified Customer April 09, 2013

They are the best!

by - Verified Customer March 31, 2013

I am very satisfied with complete service provided.

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by - Verified Customer March 25, 2013

Very professional, fantastically clean shop, environmentally conscious, the employees seem happy to be working there, the business owners are great about supporting community efforts (the owner and myself are both on the Board of Directors for the local Chamber of Commerce, so I'm well aware of all the great stuff Curt's does).

by - Verified Customer March 07, 2013

We were thoroughly satisfied with the work performed on our vehicle.

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by - Verified Customer March 06, 2013

I have recommended several people to Curt's.

by - Verified Customer March 03, 2013

Great service.

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by - Verified Customer March 03, 2013

Great service! Very efficient and detailed explanation of the services provided and why they were necessary. Nice lounge to relax while my car was being serviced.

by - Verified Customer February 19, 2013

Excellent service, nice staff, helpful.

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by February 14, 2013

Curt's used to provide excellent service at a very reasonable price. However, since the remodeling the labor costs have just gone up. Curt's is now close to dealership prices. I would tell a friend that the service is good, but warn them about the prices.

by - Verified Customer February 11, 2013

Great service, friendly staff, repair/maintenance work is always done right the first time.

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by - Verified Customer February 06, 2013

Great service.

by - Verified Customer January 30, 2013

They provide very good service.

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by - Verified Customer January 28, 2013

They are knowledgeable and stand behind their warranty. Also provide loaner vehicles

by - Verified Customer January 27, 2013

I am pleased with the work done on our vehicles.

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RepairPal Scorecard
95
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
24
month
Local
warranty
TECHNICAL ABILITY
94
TOOLS & EQUIPMENT
100
CUSTOMER SERVICE
92
CUSTOMER AMENITIES
95

Curt's Service opened in 1981 with the goal of providing the Detroit area with the best auto repair available. Based on our teams evaluation of this RepairPal Certified shop Curt's has managed to met and exceed this goal. Andy Massoll, the owner, has managed to put together a team of motivated automotive professionals who attend some of the best on going training available and who have demonstrated a commitment to ASE Certification. This shop has earned the coveted ASE Blue Seal, this is a certification only achieved by only about 4% of the shops in the nation. An investment has been made in dealership level computer diagnostic equipment and the best automotive tools and equipment to ensure all of your automotive service and repair needs can be handled. This team also holds special certifications and training for hybrid and electric vehicle service. For your peace of mind they back their work with a 24-month / 24,000-mile warranty. Local shuttle service, rental cars, loaner vehicles, early bird drop off, and a clean comfortable waiting area with wireless Internet are available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
  • Windshield/Glass
+ More

AMENITIES

  • AAA Member Discount
  • Car Delivery
  • Car Pickup/Dropoff
  • Car Wash
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Gas/Diesel
  • Heated Waiting Room
  • Loaner Car
  • Military Discount
  • Parts/Accessories
  • Rental Car
  • Senior Discount
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet
+ More

AFFILIATIONS

  • ACDelco
  • ASA
  • ASE Blue Seal
  • Bosch Service Network
  • iATN

MESSAGE FROM THE SHOP

At Curt’s Service, our Detroit auto repair technicians are ASE and Bosch certified and have years of combined experience maintaining, repairing, and fine-tuning domestic, European, and Asian import vehicles. Over the years, we’ve come to specialize in servicing specialty, late model, and luxury vehicles including BMW, Mercedes, VW, Volvo, Toyota, Honda, Hyundai, Hybrids, and Trucks. Additionally, we provide commercial vehicle auto repair and fleet maintenance services.

From headlight to taillight, we provide every type of auto repair and service, employing only modern and state-of-the-art diagnostic tools to give you the best combination of quality and service! We guarantee professional maintenance with a personal approach by providing a relaxed, responsive, and clean environment.

With complimentary inspections, we also provide the best Detroit auto repair and maintenance for alignments, A/C & heating, brakes, cooling & electrical systems, engine repairs, transmissions, and timing be

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More
Questions Answered by Curt's Service
Too many variables and guessing is too expensive.

Hello,
We are happy to help you with a diagnosis, but with this vehicle you certainly need Dealer level diagnosis equipment in which we have. We would need to scan the engine controller to monitor the data streams and determine the cause of the stalling. It could be many, many different component failures, or a minor vacuum leak problem.

If you would like us to help, or if you have any questions please feel free to give us a call

Sincerely,
Your Curt's Service Team
248-545-0500
The original problem when I took the car t...
There are so many things and combinations of items that can cause a vehicle to not run properly. This is why it is critical to have a proper diagnosis prior to replacing parts. We would be happy to help assist you with diagnosing and offering a 2 year 24,000 mile Nation Wide warranty on any and all repairs performed. Please feel free to give us a call.
Sincerely,
Your Curt's Service Team
248-545-0500
When turning wheel I hear a faint swishy s...
This noise could be coming from a mechanical rubbing noise, or from the power steering system, or even the linkage. If you would like to come by for a courtesy Pit-Stop inspection we could better advise you what the source of the noise and if there is any attention needed.

Sincerely,
Your Curt's Service Team
248-545-0500
Dash Lights will not com on I do have ligh...
Sounds like it could be a connection issue at the back of the instrument cluster, or possibly a bulb issue. Removal of the instrument cluster may be needed, but would be best to start with checking powers and grounds.
We would be more than happy to inspect and advise of what is needed.

Sincerely
Your Curt's Service Team
248-545-0500
All of a sudden the headlights turned on. ...
This lighting circuit is controlled by switches, relays and modules. Any of them could cause the lights to stay on. I would recommend to have diagnosed by a qualified repair shop to prevent replacing anything un-necessary. Feel free to give us a call if you have any questions.

Your Curt's Service Team
248-545-0500
Hello,

This is an indication that the PCM (engine computer) is recognizing that the engine is running too hot and or the electric cooling fan is not operational. Thus it shuts down the A/C to lower the load and not create extra heat.

I would recommend to verify that the coolant level is full, if low add and get to a shop that has the proper diagnostic tools to scan the engine controller and determine the problem.

Some possibilities could be, leak in system and low coolant causing overheating, fan inoperative, bad temp sensor reporting false data, bad connection or wiring concern to be a few.

We would be happy to further help as needed.
Please feel free to give us a call.

Your Curt's Service Team
248-545-0500
This sounds like a wheel speed sensor problem, your vehicle has one at each wheel, if the signals differ too much from one another it thinks that you are slipping on ice (traction control), this will with the electronic throttle reduce power regardless of how much you push on the accelerator.
The diagnostic process for this would be to have an equipped facility with factory scan tools to drive the vehicle and determine if this is the case.
We would be happy to assist.
Please let us know if you have any questions.
Your Curt's Service Team
248-545-0500
the car would not hardly move can not make...
I'm afraid that I would have to agree with the previous person. It would be best to tow your vehicle to a Bosch Car Service center, or other equivalent Mercedes specialist. The battery warning may have been from the system not charging if the drive belt was compromised, but this generally should not cause the oil leakage mentioned. You need someone knowledgeable to check it out so that further damage is not done.
Also for reference with the battery your vehicle has two, a small auxiliary battery as well as a larger battery. It is best to isolate, test and service individually as needed.

Please feel free to give us a call if you need further assistance.
Your Curt's Service Team
248-545-0500
info@CurtsService.com
The ABS and Anti Skid lamps should not cause your vehicle to not be able to shift into drive, if this is what is going on it may be an input from the brake switch or something BCM (Body control module) related that is preventing. See if you have brake lights with the KOEO, if not this is likely what needs to be repaired. If you can still not get out of park and is a center counsel shift there is usually a bypass slot to release so that you can drive the vehicle in for service. BE CAREFUL doing so as you may not have brake lamps.
If you have any further questions or would like to schedule an appointment please call.
-Your Curt's Service Team,
248-545-0500
Back up lights don't come on, I can&#3...
This vehicle has lighting that is controlled by the BCM body control module, could be related to a sensor commanding the reverse lights, or a voltage, bulb or wiring condition. If you check the bulbs, contacts and fuse (which does all of the lighting in the rear) that will probably be all that you can check without diagnostic equipment.
Please feel free to give us a call for an appointment or any further questions.

Your Curt's Service Team
248-545-0500

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