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Crossroads Auto Service

(919) 948-3467
57 Verified Reviews
carygasandrepair@gmail.com

HOURS
07:00
17:00
http://purl.org/goodrelations/v1#Monday
07:00
17:00
http://purl.org/goodrelations/v1#Tuesday
07:00
17:00
http://purl.org/goodrelations/v1#Wednesday
07:00
17:00
http://purl.org/goodrelations/v1#Thursday
07:00
17:00
http://purl.org/goodrelations/v1#Friday
07:00
14:00
http://purl.org/goodrelations/v1#Saturday
Su
Closed
M-F
7:00am to 5:00pm
S
7:00am to 2:00pm

ADDRESS

1720 Walnut Street
Cary, NC 27511 USA

AUTO REPAIR EXPERIENCE

  • Alex Shahbazi, Owner
  • Established 2011
  • 3 Auto Repair Mechanics on Staff
  • 2 ASE Certified Auto Technicians
  • 30 Years of Car Repair Experience

Crossroads Auto Service Reviews

OVERALL RATING

57 Verified Reviews
5 stars
(38)
4 stars
(13)
3 stars
(3)
2 stars
(1)
1 star
(2)
by - Verified Customer November 07, 2017

Very friendly person.

by - Verified Customer October 13, 2017

They were very helpful, professional and expensive. The problem was not completely fixed the first time, but after I took it back (twice) it was repaired. So far, so good.

by - Verified Customer September 18, 2017

The service manager Brian went out of his way to help me, and I found the owner to be very friendly.

by - Verified Customer September 10, 2017

I have been using these folks for years and have no reason to quit with recent repairs done in a professional and timely manner.

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by - Verified Customer August 25, 2017

Great service and reasonable price.

by - Verified Customer July 14, 2017

Thank you

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by - Verified Customer July 12, 2017

Good job was done

by - Verified Customer July 10, 2017

I brought my car in for a battery test issue and check engine light. The battery issue was not thoroughly tested causing me to have to return for repairs after getting stuck on the road.

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by - Verified Customer June 22, 2017

Good.

by - Verified Customer June 05, 2017

My car was in pretty bad shape; tires bald with some major suspension/alignment issues, and a rear main seal. Repairs were expensive and there was an issue with the part on the first go of the rear main seal. But, through it all, Charlie was friendly and knowledgeable about what needed done, the job got done right, and you worked to get me a suitable loaner through the whole thing. My car feels great right now, really appreciate the work.

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by - Verified Customer May 30, 2017

Good work. Treated fairly. Will visit again.

by - Verified Customer April 23, 2017

I appreciated the prompt and excellent service

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by - Verified Customer April 13, 2017

Great and quick!

by - Verified Customer April 07, 2017

Excellent place to have work done.

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by - Verified Customer April 07, 2017

The mechanic was very friendly and explained everything to my satisfaction.

by - Verified Customer April 07, 2017

Efficient.

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by - Verified Customer January 29, 2017

The staff there are super nice and they got my car done in no time. I've been going here for seven years now.

by - Verified Customer January 23, 2017

I have an old car. The price of the the part was more than the car was worth. They tracked down a used tail light assembly, and as soon as I agreed to the price the gentleman left the shop to go pick it up. I thought it would be a day or two, but it was ready that afternoon! Love these guys. Already got a price to have timing belt changed on Mom's car. They are the best, I will remain loyal to them from now on. Thank you.

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by - Verified Customer January 20, 2017

I have been coming ot this shop since 2015 because of how excellent the service has been.

by - Verified Customer December 26, 2016

Good place to get work done promptly.

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by - Verified Customer December 19, 2016

Excellent service and flexible with my schedule!

by - Verified Customer December 16, 2016

Oil changed was required.
The sticker is old and wasn't replaced. I paid $68 for an oil change. They didn't even reset my oil % gauge.
I will not be going back. It's the little things.

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by - Verified Customer November 21, 2016

A pleasure to deal with. Alex the owner is a gentleman and honest.

by - Verified Customer November 19, 2016

Was happy with experience, performance and all aspects of my recent need of service.

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by - Verified Customer November 18, 2016

Good, prompt, fair State Inspection performed. Thanks.

by - Verified Customer November 16, 2016

I was well pleased with the way I was treated and the efficient way my vehicle was repaired.

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by - Verified Customer November 04, 2016

I thought $100 was a lot for an oil change, so I'll shop around when I need another. The people at the shop are really awesome though.

Reply from Crossroads Auto Service – by Crossroads Auto Service February 01, 2017

Our standard synthetic blend oil change costs under $38.00. I'm surprised you spent $100, please provide me with your last name so that I can look up your vehicle history. Thank you.

by - Verified Customer November 03, 2016

I had a great experience, and trust Crossroads enough to recommend them to my family and friends. They treat you with respect, explain the problems on your vehicle and their prices are reasonably fair.

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by - Verified Customer September 16, 2016

Great.

by - Verified Customer September 15, 2016

quick service and they let me borrow the rental while they did my brakes.

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by - Verified Customer September 08, 2016

Great experience, and easy to work with.

by - Verified Customer August 21, 2016

The Staff and mechanics are knowledgeable and respectful and they honor the price quote at the beginning of the repair, even if it takes longer or they have to add parts. They are what my grandma calls, 'nice boys'.

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by - Verified Customer December 07, 2014

Excellent service, good to work with and they can handle walk-ins at any time without overcharging to stay competitive.

by - Verified Customer December 07, 2014

I have had very good experiences with them for past 8 or 9 years I have been going to them, and they have always been good and fair.

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by December 05, 2014

They seem to be honest, and they don't push you to do work that isn't needed.

by - Verified Customer December 05, 2014

We have always been completely satisfied with all of the work they have done for us.

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by - Verified Customer December 02, 2014

I have been trading there since they opened, I am very satisfied with their work.

by - Verified Customer December 02, 2014

I have been going to them for 25 years. They have always been very nice to me, they will tell you what needs to be done to your car and they are very professional with how they deal with their customers.

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by - Verified Customer December 01, 2014

They are fast, efficient and they are close to where I work. I can drop off my car in the morning and then I can usually pick it up at lunch time.

by - Verified Customer November 30, 2014

They only do the work they say they are going to, they keep in contact with you while they work and their work is always good.

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by - Verified Customer November 27, 2014

I have always had good service, they are always helpful and nice.

by - Verified Customer November 27, 2014

They are honest, we have used them for 8 to 10 years and I trust the mechanics that are there. They are courteous and forthright with the services they provide.

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by - Verified Customer November 24, 2014

I like the people that work there, and I have no complaints with their work what so ever.

by - Verified Customer November 23, 2014

I have been doing business with them for years and I have been satisfied with all of their work.

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by - Verified Customer November 23, 2014

They are very friendly, I haven't had any major issues with them and their work has been exemplary.

by - Verified Customer November 21, 2014

They are the only shop I go to, and they always do good by me. They have always been friendly and helpful. Sometimes they even do work without charging me even though they don't need to, and I have had nothing but good experiences with them.

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by - Verified Customer November 21, 2014

Their location is convenient and I have confidence in their work.

by November 20, 2014

They do very good work.

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by - Verified Customer November 14, 2014

They were nice, and they told me about other issues that needed to be dealt with.

by - Verified Customer November 14, 2014

The customer service was excellent, I have been dealing with them off and on for the past 10 years and I really like the work they do.

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by - Verified Customer November 14, 2014

They are greatly priced. I've gone there for fifteen years, so they're kind of my place. They take care of you.

by - Verified Customer November 13, 2014

They do what they say they are going to do, and I trust them to do it.

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by - Verified Customer November 13, 2014

They did a fantastic job and I love going to their shop.

by - Verified Customer November 12, 2014

The new manager is amazing. They are fair, accurate and they are very honest with all of their work.

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by - Verified Customer November 11, 2014

I know them personally, and I know they can do the work.

by - Verified Customer November 07, 2014

They did a very good job changing my oil and answering all of the questions I had.

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RepairPal Scorecard
94
OVERALL QUALITY SCORE

12
month
Nationwide
warranty
12
month
Local
warranty
TECHNICAL ABILITY
98
TOOLS & EQUIPMENT
97
CUSTOMER SERVICE
96
CUSTOMER AMENITIES
95

Crossroads Auto Service was established in 2011 and has been providing the local community with quality automotive repair ever since. This RepairPal Certified shop features an experienced team that is anchored by an ASE certified Master Technician. Repairs performed here can range from tires and wheel alignment, minor and major mechanical repairs, to check engine light and computer diagnosis and repairs, as well as your scheduled maintenance needs. Our survey of their recent customers revealed a group who describe this team as: "excellent", "amazing", "honest", and "helpful". Work performed here is backed by a 12-month / 12,000-mile warranty for your peace of mind. Local shuttle service, loaner cars, early bird drop off, and a waiting area with wireless Internet are also available.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
  • Windshield/Glass
+ More

AMENITIES

  • Car Pickup/Dropoff
  • Early Bird Dropoff
  • Loaner Car
  • Open Saturday
  • Open Weekends
  • Senior Discount
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Warranty Accepted
  • Wireless Internet
+ More

AFFILIATIONS

  • iATN

MESSAGE FROM THE SHOP

Crossroads Auto Service of Cary is a full-service auto repair and maintenance center. We have over 4 ASE certified technicians and the latest diagnosing, testing, and programming equipment. We are committed to making sure that all service is done to your satisfaction, as well as our customer service. Come check us out and see why our customers are loyal and keep coming back.

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More

Map
Get Directions to Crossroads Auto Service