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Crase Auto Connection

(815) 552-1310
23 Verified Reviews

HOURS
08:00
17:00
http://purl.org/goodrelations/v1#Monday
08:00
17:00
http://purl.org/goodrelations/v1#Tuesday
08:00
17:00
http://purl.org/goodrelations/v1#Wednesday
08:00
17:00
http://purl.org/goodrelations/v1#Thursday
08:00
17:00
http://purl.org/goodrelations/v1#Friday
08:00
17:00
http://purl.org/goodrelations/v1#Saturday
Su
Closed
M-S
8:00am to 5:00pm

ADDRESS

25355 W Eames St
Channahon, IL 60410 USA

AUTO REPAIR EXPERIENCE

  • Derek Crase, Owner
  • Established 1992
  • 1 Auto Repair Mechanic on Staff
  • 25 Years of Car Repair Experience

Crase Auto Connection Reviews

OVERALL RATING

23 Verified Reviews
5 stars
(14)
4 stars
(8)
3 stars
(0)
2 stars
(0)
1 star
(1)
by - Verified Customer October 12, 2017

Everything went well. They went above and beyond what they said they were going to do and made sure I was happy with everything.

by - Verified Customer October 08, 2017

I went into Crase with an issue with my brakes, they went above and beyond and took care of me more than you can imagine. You are not just a number there you are a person and they are fantastic. They are awesome, they have a customer for life in me.

by - Verified Customer September 24, 2017

It was fast and they did exactly what I asked for.

by - Verified Customer August 31, 2017

I think they hide things from you.

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by - Verified Customer August 14, 2017

It was good. The service was perfect.

by - Verified Customer July 21, 2017

It was friendly and anything you need, they help take care of.

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by - Verified Customer July 12, 2017

Work was done quickly and well, I only got my oil changed.

by - Verified Customer July 05, 2017

They are very cordial.

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by - Verified Customer July 05, 2017

They did what needed to be done all I needed was an oil change.

by - Verified Customer June 28, 2017

They did a very professional job and it was very timely so we were pleased and the price was reasonable.

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by - Verified Customer June 26, 2017

Randy takes care of what I need done, he's a great guy and I don't have any problems with them. They're awesome.

by - Verified Customer June 08, 2017

It was great, they were all nice to deal with, very professional. It's a really nice place to go for service.

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by - Verified Customer June 07, 2017

Excellent service, friendly staff, knowledgeable.

by - Verified Customer June 06, 2017

The last experience was when I had my car serviced. They were able to provide a loaner and had my issues addressed and taken care of quickly.

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by - Verified Customer June 05, 2017

They went ok. They checked over the car and didn't find anything wrong with it. The car has been ok since.

by - Verified Customer May 17, 2017

Very friendly service, they usually give me a loaner whenever the car is going to be gone for a day or so with no charge. They give you a ride to the house if you want to just drop your car off and their service is most satisfactory for me.

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by - Verified Customer May 17, 2017

They had an extra car to drive while they worked on mine.

by - Verified Customer May 09, 2017

They are always helpful and get you in as quickly as possible.

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by - Verified Customer May 07, 2017

Overall it went great. They walked me through the work and talked me through it so I understood what they were doing.

by - Verified Customer May 07, 2017

They did repairs on my truck, and they claimed that there was a short in the wiring for the spark plugs, and I just had my starter replaced and they checked everything then. And everything was okay. The other place had just replaced all my cables and gave it a tune up so the cables were okay, but they claimed it was sparking. I was kind of leery on that because the wire had been replaced recently, and there was nothing wrong with it. They wanted to add an extra charge for a tune up, I guess.

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by - Verified Customer May 01, 2017

I got good service, and it was done fairly reasonable. They took care of the stuff I asked them to, and they gave me certain reminders of things that might be a potential hazard. Tires, and repairing, repaired the tires, replaced them. I got an oil change, this last time I didn't get anything else. But they checked the transmission fluid. Trans, battery, they do a whole check-up besides when you have a whole oil change, and they give you a write up on what needs to be done.

by - Verified Customer April 30, 2017

My last experience was very positive. I drive a 06 H2 Hummer, there were several issues with the vehicle. He itemized everything in priority order on which he felt should be serviced first due to expenses. Very informative and helpful.

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by - Verified Customer April 30, 2017

They always do the service in a timely manner and they are very friendly.


RepairPal Scorecard
92
OVERALL QUALITY SCORE

12
month
Nationwide
warranty
12
month
Local
warranty
TECHNICAL ABILITY
92
TOOLS & EQUIPMENT
93
CUSTOMER SERVICE
94
CUSTOMER AMENITIES
95

Crase Auto Connection was established in 1992 and has been providing Channahon and the surrounding area with quality automotive repairs ever since. This RepairPal Certified shop features a team of very experienced, highly trained technicians who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs to tires and wheel alignment, to check engine light diagnosis and repairs, as well as your scheduled maintenance needs. This work is backed by a 12-month / 12,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as “helpful”, “friendly”, “knowledgeable”, “professional”, and “awesome”. A local shuttle service, rental & loaner cars, early bird drop-off, Saturday business hours, and a waiting area with wireless Internet are also available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts

AMENITIES

  • Early Bird Dropoff
  • Loaner Car
  • Open Saturday
  • Rental Car
  • Service Guarantee
  • Shuttle
  • Wireless Internet

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jeep
  • Kia
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More

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