I'm very pleased with the work that Country Road does on all my vehicles.
I have to say they are excellent - I mean the quality of the repair and the work and just everything. They have a loaner car. They wash your car before they send it back to you. They are just exceptionally, exceptionally good.
I think that Bob and his staff are great people. They are always honest with you. They are a really reliable crew. I've been using them for two plus years and I've never had a bad experience with them.
I've always been treated there with the utmost courtesy. If I call and tell them I need a loaner car it is always available to me. I will go back there and recommend them to anybody. The lady who is the secretary, Donna, is very efficient. The owner, Bob is a very good person who takes very good care of me. One of the mechanics who I know, Carl, is a great person and I am very happy with the whole situation there. Anytime I call, they take care of me.
I find him to be the most honest and professional car repairman and that is the only place that I will go to. He takes very good care of my Honda and he knows I love my Honda. I would recommend him to anyone and have already recommended him to everyone I know.
They have an excellent shop. They are very easy to work with. They have great mechanics. They are very accessible and any issues are very easily taken care of. I am very happy and would definitely recommend them to a friend.
Staff are friendly, informative and helpful. I consider them trustworthy.
Very courteous, professional repair shop.
I've utilized Country Road's services for several years. They are knowledgable, friendly, and efficient. I am always confident that I've gotten more than I've paid for.
You can trust Country Road to do a great job at a fair price. They also point out issues early so they stay small issues instead of growing into a End of Life decision for your car.
They are very thorough and very honest.
They do quality workmanship and I've never had a problem with any particular repair job, so the job is done right the first time.
Country Road keeps you running
Very Professional Courteous and shop is very clean
Honest assessment of what is needed; no surprises.
It's the best place I could have imagined going to. Bob is great. He is my hero of the automotive world.
I trust this shop.
I would just like to say, the front office and Robert DiStefano and the three mechanics are excellent and their quality of work is excellent and they are oh so very helpful.
Total repair costs were 35% over the "worst case scenario" estimate. Was never informed until I went to pick up my car.
My name is Bob, and I am the owner of Country Road Automotive. I have tried reaching you multiple times to discuss your experience at my shop but so far I have not heard back from you. I understand that your visit was quite a few months back now, but customer satisfaction is one of our top priorities and I would love to hear back from you to get this matter resolved. From what I can tell from our records, we set you up on a payment plan where you were able to pay for the repairs in two installments. We did not hear anything resembling a complaint or problem during those transactions so I must admit that I was surprised to see your complaint some months later. Regardless of the time lapse, if given the opportunity I would still like to make this situation right. Please contact me at and I will be happy to assist you. Thank you.
Extremely thorough and friendly.
One thing they are really good at is: they'll go pick the car up from the parking lot, or from the driveway, or basically from wherever you ask or they will give you a ride to the bus stop and then they'll pick you up later or they'll pick up your car from your driveway or parking lot and drop it back off when they're done. I think that's a great service. That makes it so much easier.