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Country Auto Care & Tire Center

(860) 288-4358
151 Verified Reviews
johnyeakley@sbcglobal.net

HOURS
07:30
17:00
http://purl.org/goodrelations/v1#Monday
07:30
17:00
http://purl.org/goodrelations/v1#Tuesday
07:30
17:00
http://purl.org/goodrelations/v1#Wednesday
07:30
17:00
http://purl.org/goodrelations/v1#Thursday
07:30
17:00
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
7:30am to 5:00pm
S
Closed

ADDRESS

701 Pigeon Hill Rd
Windsor, CT 06095 USA

AUTO REPAIR EXPERIENCE

  • John Yeakley, Owner
  • Established 1979
  • 4 Auto Repair Mechanics on Staff
  • 2 ASE Master Auto Technicians
  • 78 Years of Car Repair Experience

Country Auto Care & Tire Center Reviews

OVERALL RATING

151 Verified Reviews
5 stars
(100)
4 stars
(43)
3 stars
(4)
2 stars
(2)
1 star
(2)
by - Verified Customer October 17, 2017

The service is always excellent - they are upfront with their findings and recommendations.

by - Verified Customer October 17, 2017

As always great job by Mark and the crew.

by - Verified Customer October 16, 2017

Excellent rapid help. These guys are very responsive.

by - Verified Customer October 10, 2017

Thx for The fast service.

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by - Verified Customer October 09, 2017

All the guys are very friendly and are efficient. I always feel safe in my vehicle when having services done at Country Auto!

by - Verified Customer October 08, 2017

It was a simple oil change that was done right and is the lowest price around.

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by - Verified Customer October 05, 2017

Value for my money

by - Verified Customer October 02, 2017

Work was done on time and as promised.

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by - Verified Customer September 28, 2017

Had the front brakes, alternator, belts and tyres renewed. Work was discussed and agreed in a timely and professional manner.

by - Verified Customer September 21, 2017

Staff was friendly and helpful. Took slightly longer than expected but not exceptionally so.

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by - Verified Customer September 20, 2017

Job was done properly with good service, polite respectful and informative.

by - Verified Customer September 20, 2017

When I had my tires replaced, the techs found only 10% on my front brakes and dangerous dangling brake attachment hardware. Thank goodness they found it!!

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by - Verified Customer September 17, 2017

My experience is always great....the guys are friendly...clean shop and fair...that's all you need

by - Verified Customer September 14, 2017

Efficient and polite

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by - Verified Customer September 14, 2017

I had a good experience and would recommend going back for car repairs

by - Verified Customer September 13, 2017

Professional and fair. Been going here for several years now

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by - Verified Customer September 13, 2017

Would recommend

by - Verified Customer September 07, 2017

Very nice, quick, and fairly priced

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by - Verified Customer September 05, 2017

Had a flat tire, they fixed it within a couple of hours and were great to deal with.

by - Verified Customer September 05, 2017

Excellent!

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by - Verified Customer September 05, 2017

Honest, professional, and friendly. Can't ask for more

by - Verified Customer September 04, 2017

All good.

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by - Verified Customer August 31, 2017

Staff very helpful, courteous, friendly, efficient, accurate

by - Verified Customer August 30, 2017

Great!!!

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by - Verified Customer August 23, 2017

They did great job on car as usual

by - Verified Customer August 21, 2017

Excellent experience.

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by - Verified Customer August 16, 2017

Explained everything in more detail than I have received anywhere else - very helpful and made me more comfortable about choices

by - Verified Customer August 07, 2017

Whew! What a lifesaver! I ran something over and my tire was really low. They took me right away and got me back safely on the road in no time. So glad I called them.

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by - Verified Customer August 01, 2017

Okay!

by - Verified Customer July 30, 2017

Always feel confident about the service

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by - Verified Customer July 30, 2017

Excellent!

by - Verified Customer July 27, 2017

Car had some bad vibration I assume it was the tires were badly worn. Sure enough that's what was wrong and I had a new set of tires installed. Work was done well and communication was good. Perhaps on the more expensive side of things but it's close and conveniet to my workplace.

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by - Verified Customer July 26, 2017

My family has trusted this shop for years.

by - Verified Customer July 20, 2017

Mark and his technicians are top notch.

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by - Verified Customer July 19, 2017

It was good, no issue and for the past 11 years I have brought my cars and truck there for service.

by - Verified Customer July 18, 2017

Fit me in for service when time was limited. Work was performed neatly and shop greeted customers with courtesy.

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by - Verified Customer July 18, 2017

Great service, fair price, trustworthy.

by - Verified Customer July 17, 2017

Very professional and accommodating.

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by - Verified Customer July 13, 2017

Fair, responsive and thorough professionals.

by - Verified Customer July 13, 2017

I have been using this shop for 15+ years. They have given it to me straight every time, and explained/shown the problem(s) to me every time, even when it was bad neews. They've also pointed out things that were under warranty, and gotten me to have some repairs done at a dealership. I have been recommending them for 15 years, and my friends all recommend them as well. Mark and John are first-rate!

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by - Verified Customer July 11, 2017

We regularly have Country Auto Repair change our oil and check the overall driveability of the car to ensure the safety of my family. We have always been satisfied.

by - Verified Customer July 10, 2017

This was my first visit. Everyone was very professional. Very favorable impression. Appreciated them working on my tire repair as I did not have an appointment.

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by - Verified Customer July 05, 2017

All very straightforward. Diagnosis, estimate, repair.

by - Verified Customer July 05, 2017

Quality service at a reasonable price.

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by - Verified Customer July 04, 2017

Very satisfied with service and recently recommended them to my neighbor.

by - Verified Customer July 04, 2017

They are very good! I had a few things for them to fix and they took me in right away and fixed everything in an hour. Will be going to them next time.

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by - Verified Customer July 04, 2017

I needed 2 tires replaced on my wife's car before vacation. They were very helpful with getting replacements and with swapping them the same morning I brought them in. Thank you very much.

by - Verified Customer July 02, 2017

The service was great.

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by - Verified Customer July 02, 2017

The dealer told me the brakes were bad and I should check the last place that did work to replace the rotors under warranty....but there was nothing wrong! Also, the cabin air filter replacement was reasonably priced here instead of the dealer's high cost!

by - Verified Customer June 29, 2017

It was great!!

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by - Verified Customer June 26, 2017

I am always pleased with Country Auto. Mark is very nice and professional. I highly recommend Country Auto for car service.

by - Verified Customer June 12, 2017

Everything was great! I send all my friends there.

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by - Verified Customer June 11, 2017

Very friendly people and got the work done quickly!

by - Verified Customer June 08, 2017

Fast and professional.

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by - Verified Customer June 07, 2017

Very nice, professional staff.

by - Verified Customer June 04, 2017

Good as always.

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by - Verified Customer May 30, 2017

Excellent service!

by - Verified Customer May 25, 2017

Friendly

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by - Verified Customer May 25, 2017

Trust is an important element when selecting a business to service your car. Country Auto and its principals, Mark and John, have proven themselves in this regard as reliable advocates to keep my vehicles in good repair. They've always operated with my best interests in mind and I wouldn't hesitate to recommend them to friends and family.

by - Verified Customer May 25, 2017

I was happy with the work.

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by - Verified Customer May 23, 2017

Was out of town and they fit me in with the correct repair to get home

by - Verified Customer May 23, 2017

Excellent.

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by - Verified Customer May 21, 2017

Excellent experience and intend to do more car work at this facility.

by - Verified Customer May 17, 2017

Great experience with Mark

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by - Verified Customer May 11, 2017

Friendly and knowledgeable staff. Great courtesy transportation.

by - Verified Customer May 10, 2017

Shop is amazing. They take the time to explain everything and even will show you where on your vehicle the problem is. I have a few repairs being done and they have explained the process every step of the way. They are very specific with pricing and make sure that the customer feels comfortable with the repairs and cost involved. I'm glad I found this place!

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by - Verified Customer May 10, 2017

Waiting for my new car.

by - Verified Customer May 07, 2017

One of the very few shops that I trust. Always diagnosed problems correctly. Spare part charges are a bit on the higher side compared to other shops.

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by - Verified Customer April 30, 2017

Thank you!

by - Verified Customer April 30, 2017

Great service and friendly staff.

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by - Verified Customer April 30, 2017

Had my oil changed

by - Verified Customer April 25, 2017

Fast, courteous, pleasant. I left my Smithsonian magazine and although Mark had plenty of business on his mind, it was still his priority to call me and tell me.

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by - Verified Customer April 17, 2017

Good experience.

by - Verified Customer April 13, 2017

John was very upfront about potential costs and then was able to save me money after doing research on alternative methods. I really appreciate his honesty and effort.

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by - Verified Customer April 13, 2017

Great.

by - Verified Customer April 11, 2017

Quality work performed at a fair price. They valued my business and did not try to take advantage of me at all.

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by - Verified Customer April 09, 2017

Had my snow tires removed.

by - Verified Customer April 06, 2017

Friendly service and clean facility and waiting area.

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by - Verified Customer April 05, 2017

Great shop, great customer service. I love the tire storage option.

by - Verified Customer April 04, 2017

Prime Service. I love this place

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by - Verified Customer April 04, 2017

Excellent as usual! That's why we keep coming back.

by - Verified Customer April 04, 2017

Very satisfied

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by - Verified Customer April 02, 2017

Great shop in a convient location

by - Verified Customer April 02, 2017

Treated well. Repairs were explained,

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by - Verified Customer March 30, 2017

There's always treat me well and always is explain the work that needs to be done and why

by - Verified Customer March 28, 2017

I like that I can trust Mark's recommendations.

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by - Verified Customer March 22, 2017

I have been very pleased with the work performed on my vehicle. I feel as though I am a valued customer.

by - Verified Customer March 22, 2017

This was a routine service handled both competently and professionally by the shop. They have earned my trust over the years. I value this relationship.

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by - Verified Customer March 21, 2017

repaired my tire and checked car fluids, etc., ready for road trip following day. Very efficient.

by - Verified Customer March 21, 2017

My previous visit was very good as was this one!

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by - Verified Customer March 20, 2017

Mark, John, and the technicians are always courteous and always explain what is being done if more than what we initially brought vehicle into the shop.

by - Verified Customer March 20, 2017

They were very thorough with the description of the work that needed to be done, completed the work on time, and i was very pleased with the work that was done

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by - Verified Customer March 12, 2017

honest,friendly

by - Verified Customer March 12, 2017

I have been satisfied with the attention paid to my car and to me. I hope to continue to have my car serviced at Country Auto.

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by - Verified Customer March 12, 2017

Send time I've had a nail stuck in my tire. I called one hour before they were to close before the big nor'easter and he said 'coming up'. I sent my husband and tire fixed in 15 minutes. Thanks for saving me...again!!!!!

by - Verified Customer March 12, 2017

I appreciate the time Mike took to explain and fix the problem.

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by - Verified Customer March 09, 2017

I will go to them for everything. If they can't do it, they will point me in the right direction. I once brought a car in there by flat bed. Long story short, they looked at it and said, 'no cost! Bring it back to VW.' It worked out and since then I tell everyone I know.

by - Verified Customer March 08, 2017

I had 4 tires for a project Buick that needed replacing. Country Auto took them right in and had them ready for me in no time and I was able to pick them up during my lunch break. Clean shop, nice guys, and very helpful.

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by - Verified Customer March 07, 2017

Will use them again in future

by - Verified Customer February 27, 2017

Excellent!

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by - Verified Customer February 26, 2017

Prefer not to say anything at this time.

by - Verified Customer February 26, 2017

Mark & John are very pleasant to work with. They know their stuff and they provide a clean and safe environment.

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by - Verified Customer February 23, 2017

Pleased

by - Verified Customer February 23, 2017

charges for diagnosis should be lowered when the repair is done.

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by - Verified Customer February 22, 2017

great service & fair price

by - Verified Customer February 21, 2017

Very satisfied!

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by - Verified Customer February 20, 2017

I will always go to John and Mark for my auto needs and repairs. THEY ARE THE BEST !!!!

by - Verified Customer February 19, 2017

Check engine light and reduce power light. Was taken care of promptly.

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by - Verified Customer February 19, 2017

See you later this year

by - Verified Customer February 19, 2017

I was very pleased with the work and the time for the work.

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by - Verified Customer February 15, 2017

n/a

by - Verified Customer February 12, 2017

As always I was treated like family.It's peace of mind to have a reputable place to bring your car.

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by - Verified Customer February 12, 2017

Terrible would never come here again after been coming for 2 years

by - Verified Customer February 06, 2017

Good work, but had to wait until the next day.

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by - Verified Customer February 05, 2017

great shop

by - Verified Customer February 02, 2017

Parts are marked up way too much. Sometimes 5 times what they would cost at a dealer.

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by - Verified Customer February 01, 2017

Although it took longer than expected, they called me and explained why they needed another day to ensure that they are doing the best repair possible.

by - Verified Customer January 31, 2017

Great service and price!

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by - Verified Customer January 31, 2017

The repair was done quickly at a good price.

by - Verified Customer January 26, 2017

Country Auto's team are honest, thorough, professional, and very accommodating. I'll never take my cars anywhere else.

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by - Verified Customer January 26, 2017

Very pleased woo recommend to others. Already have d

by - Verified Customer January 25, 2017

Great service and excellent customer service on the phone and in the shop.I had to come early and they made it work.Thank you so much!.

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by - Verified Customer January 23, 2017

Mark was able to fit me in when I drove up with a flickering oil light. They diagnosed the problem and replaced the part and had me back on the road in under 2 hours.

by - Verified Customer January 22, 2017

Very convenient for me.

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by - Verified Customer January 18, 2017

In a word, terrible. I brought my car in to get 4 new tires. One of the tires was put on with a manufacturer's sticker on the inside of the tire, so it didn't make a good seal with the rim. This should be something that gets checked whenever a tire gets put on, as I have heard from other people who have had the same problem. When you backed my car out of the bay, you damaged the antenna on the roof of my car, and you then needed another day to order and install the replacement. You asked if I needed a loaner car. I went out of my way to ask my brother-in-law if I could borrow his car for another day, and I don't feel that you expressed appreciation for me going out of my way to help you. I picked my car up the next day. No monetary compensation was offered for the 2 times I had to bring the car back (first was because I thought 1 tire was just never inflated properly, second was because I realized it had a slow leak) nor for the extra day you kept my car an extra day to replace the antenna you damaged. At a minimum you should have offered to waive the charges on the oil change I had done at the same time, or offered me a coupon for some amount off future service. I only hope that the new antenna, which doesn't have a solid seal like I see on every other Toyota, doesn't cause a leak or rust.

by - Verified Customer January 17, 2017

Well when I went in to get some work done they did a diagnostic on my car and was able to fix another problem that i wasn't aware of and the recent shop i have been to never done that and the work was diligent and quick an I like that they even offer me a car to get to and from work most to all shops doesn't do that an I'll be getting my work done there from now onward

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by - Verified Customer January 15, 2017

I had a fantastic experience at Country Auto Care and Tire Center, and recommend it highly.

by - Verified Customer January 12, 2017

I am very satisfied with the service.

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by - Verified Customer January 12, 2017

Highly competent and professional repair shop

by - Verified Customer January 12, 2017

I love taking my car here. They really know their stuff and have excellent customer service. I recommend Country Auto to all of my friends and colleagues.

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by - Verified Customer January 12, 2017

Great Customer service year after year.

by - Verified Customer December 29, 2016

Hardworking, honest company

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by - Verified Customer December 28, 2016

Shop addressed all issue comprehensively. Service was timely, with staff being responsive to all concerns. Would highly recommend shop and it my current service provider.

by - Verified Customer December 27, 2016

Everything went fine.

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by - Verified Customer September 03, 2012

Repair work was done well and in a timely manner.

by August 30, 2012

The team is very friendly and they take good care of your vehicle.

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by - Verified Customer August 30, 2012

I've been using Country Auto for several years and the service is always excellent.

by - Verified Customer August 30, 2012

They are the best around. The service is great.

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by - Verified Customer August 29, 2012

They quoted me an oil change to be 40 dollars, but I had to pay 80 dollars because they used a different kind of synthetic oil, that I didn't know they would have to use. It doubled the cost.

by - Verified Customer August 28, 2012

I've dealt with them for a number of years now, and I have one other vehicle they have been taking care of since I've owned both vehicles. I recommend them to other family members for tire and auto repair.

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by - Verified Customer August 23, 2012

Country Auto Care did a great job fixing the AC on my car. They listened to what my husband and I had to say about what we had already done and went from there. The price was reasonable and they had it ready before the end of the day!

by - Verified Customer August 16, 2012

The only thing that would have made the service better was getting a call from the shop to inform me my car was ready to pick up. I rememberd about 15 minutes before the shop closed & called and was informed that my car was ready. I felt I had to ask them to stay open since I wouldn't get there before they closed. They did (which was great!) but a call ahead of time would have been preferred.

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by - Verified Customer August 09, 2012

Staff is very professional and courteous.

by - Verified Customer August 08, 2012

Very professional shop with excellent follow thru.

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by - Verified Customer August 05, 2012

This is an honest shop.

by - Verified Customer July 10, 2012

Mark & john & JB are excellent, honest & professional.

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by May 07, 2012

Country Auto Care staff always goes above and beyond to provide the best service and they do their best to explain things in layman's terms. Always warm and friendly.

4 verified customers did not leave comments but provided these ratings:
by Lon C
by Clara L, Mickey, Christopher J

RepairPal Scorecard
93
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
24
month
Local
warranty
TECHNICAL ABILITY
96
TOOLS & EQUIPMENT
93
CUSTOMER SERVICE
94
CUSTOMER AMENITIES
95

Mark Hermann is the heart and soul of Country Auto Care and Tire Center, which has been serving the Windsor, Connecticut area since 1979. With over a decade of experience and tenure at Country, Mark is the manager and service writer. With four technicians (two of whom have 25+ years in the business), you can see why Country received such a high score in the Technical Ability section of our certification process. Offering a 12-month/12,000 mile warranty on all repairs, Country also offers a shuttle service, loaner car, and free WiFi as a convenience to their customers.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Collision Repair & Paint
  • Diagnosis
  • Hybrid/Electric
  • Mobile Repair
  • Muffler & Exhaust
  • Oil Change & Lube
  • Roadside Assistance
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
  • Windshield/Glass
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AMENITIES

  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Heated Waiting Room
  • Loaner Car
  • Rental Car
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet
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AFFILIATIONS

  • Bosch Service Network
  • NAPA
  • iATN

MESSAGE FROM THE SHOP

Country Auto Care is a pillar of the Windsor, CT community. Country Auto Care is a leader in offering name brand tires, wheels, auto repair and brake services for customers located in and around the Windsor, Connecticut area. Our goal is to focus on customer service. It is the foundation of our business. Country Auto Care employs a well-trained staff specializing in the sale and installation of passenger car, performance and light truck or SUV tires. Custom wheels are available at Country Auto Care. Special wheels and rims compliment any tire or customer vehicle. Complete under-car services, such as oil changes, brakes, shocks, struts, alignment, and transmission fluid flush for both foreign and domestic vehicles are readily available at competitive prices.

Offers 8 Full Service bays, 4 technicians, 1 Master ASE L1 Certified Technician, complete automotive service, tire sales and service, brakes, front end alignments, nitrogen tire inflation, and MORE!

Give us a call today for quality auto repair!

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • Ford
  • GMC
  • Geo
  • Honda
  • Hyundai
  • Infiniti
  • Isuzu
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Ram
  • Saab
  • Saturn
  • Scion
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More

Map
Get Directions to Country Auto Care & Tire Center