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Convenience Car Care Center

9145 Centreville Rd (behind Food Lion Store), Manassas, VA 20110 Map & directions

Call Now: (703) 596-8519

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About Convenience Car Care Center

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
94
Technical Ability (?)
100
Tools & Equipment (?)
90
Customer Service (?)
99
Customer Conveniences (?)
24 months / 24,000 miles
Parts & Labor Warranty (?)

Assessment Summary

Convenience Car Care Center stands out above the rest because of their beautiful building, which is the culmination of owner Timmy's vision of what a repair shop should be, a vision he created while fixing cars in his mother's garage as a teenager. They also have a very experienced staff and state of the art tools and diagnostic equipment. The mission at Convenience is: "Quality service with a personal touch." RepairPal believes they have everything in place to achieve this goal.

Message from the Shop

State of the art repair facility, 17 repair bays, Bosch Service Center, NAPA AutoCare Facility, Castrol Oil, BG Products, all makes & models, foreign & domestic.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Porsche
Ram Saab Saturn
Scion Smart Subaru
Suzuki Toyota Volkswagen
Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Classic Car Repair/Restoration
Collision Repair & Paint Diagnosis Hybrid/Electric Muffler & Exhaust
Oil Change & Lube Roadside Assistance Scheduled Maintenance Service & Repair
Smog/Emissions Testing Timing Belts Tire Sales/Repair Transmission Repair
Upholstery Windshield/Glass

Amenities

Car Delivery Car Pickup/Dropoff Car Wash Child Friendly
Coffee Early Bird Dropoff Extended/Evening Hours Financing
Free Estimates Heated Waiting Room Loaner Car Open Saturday
Parts/Accessories Rental Car Se Habla Espanol Service Guarantee
Shopping Nearby Shuttle Towing Warranty Accepted
Wireless Internet

Customer Reviews 24 verified reviews (26 total)

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Convenience Car Care Center
Verified Customer
July 12, 2012

Scores would be all perfect except for the particularly difficult repair problems associated with my car. Timmy Tyrell is the most trusted business person I have encountered.

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Convenience Car Care Center
Verified Customer
July 31, 2012

Very courteous staff.

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Convenience Car Care Center
Verified Customer
July 31, 2012

The facility is clean and neat.

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Convenience Car Care Center
Verified Customer
July 31, 2012

The staff at Convenience is very knowledgable and helpful. They completed my requested repair and also checked for any additional issues (which I was also made aware of, yet not pressured). I trust the guys from Convenience to take care of my car.

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Convenience Car Care Center
Verified Customer
July 30, 2012

When my car was supposed to be ready, the technician noticed that there was a small problem. He called our home late on a Friday night to make sure we didn't drive on in Saturday morning to pick it up until they had it fixed. Then they even drove it to our house afterwards. He saved us about two and a half hours on the road.

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Convenience Car Care Center
Verified Customer
July 23, 2012

Thank you Convenience!!

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Convenience Car Care Center
Verified Customer
July 23, 2012

Very polite and kind discussion with no pressure to complete repairs. But the repairs and service were excellent and we are very pleased with our relationship at CCC.

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Convenience Car Care Center
Verified Customer
July 23, 2012

Timmy runs an honest shop. The shop's focus is to do the work correctly and retain the customer!

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Convenience Car Care Center
Verified Customer
July 20, 2012

I always take my vehicle to Convienence for oil changes and all other major repairs. They always do a great job and resolve the issue at hand. Customer service is friendly as well. My only complaint is an incident where I was charged a few hundred dollars for a diagnostic. I had a check engine light on which I ran a diagnostic myself to determine the error before taking to the shop. I encountered the same error code that they discovered which I explained when reporting the issue. I felt the cost of the diagnostic could have been waived considering my repeat business and referrals. I think it was unfair to charge a few hundred dollars to diagnose an engine code that I was able to discover for free and then pay for the repair itself. It was an isolated issue that I will be sure to ask about on the next repair. Overall, no complaints on the repairs and my car still drives great! Would do business again with Convienence. -G

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Convenience Car Care Center
Verified Customer
July 19, 2012

GREAT CUSTOMER SERVICE!!

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Convenience Car Care Center
Verified Customer
July 18, 2012

I have been dealing with CCC since 2005 and do not deal with any other repair shop. I have always recomemded CCC to numerous friends who have also been very happy and satisfied with the service.

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Convenience Car Care Center
Verified Customer
July 10, 2012

My van looked, felt and drove like new!

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Convenience Car Care Center
Verified Customer
July 02, 2012

I love you guys and the service. Especially that you wash my car before I pick it up.

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Convenience Car Care Center
Verified Customer
June 18, 2012

Trust always beats cost. I trust them completely.

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Convenience Car Care Center
Verified Customer
June 16, 2012

The Team At Convenience Car Care are always very professional.

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Convenience Car Care Center
Verified Customer
June 14, 2012

My engine block cracked just 2wks after having service checked for a trip I was to take. Total loss to vehicle. Always had regular service there and had a service (brake/rotors) done there and it was actually recommended that I needed it done?!again a yr later

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Convenience Car Care Center
Verified Customer
June 09, 2012

Timmy and his crew are great. They really know cars.

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Convenience Car Care Center
Verified Customer
June 06, 2012

I have been a customer for many years and would not consider going elsewhere.

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Convenience Car Care Center
Verified Customer
May 30, 2012

The service is dependable, friendly and courteous. Repairs are explained and priced before anything is done, and the work, for the 15 years I've been using CCC, has been of the highest quality...

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Convenience Car Care Center
Verified Customer
May 23, 2012

I trust all of my vehicles to them.

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Convenience Car Care Center
Verified Customer
May 16, 2012

Excellent service on my Cobra replica. Your guy handled it like it was his own.

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Convenience Car Care Center
Verified Customer
May 15, 2012

They quoted a price of $199, after my brakes were taken apart the price rose to $1,400

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Convenience Car Care Center
Verified Customer
May 14, 2012

The staff at CCC are always very professional, knowledgeable and polite.

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Convenience Car Care Center
Verified Customer
May 08, 2012

Thanks for the good work!

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Convenience Car Care Center
December 09, 2010

I live in Baltimore, MD and heard really positive remarks about Convenience Car Care. The service and repairs that I received exceeded my expectations. I found the estimate of repairs to be honest and accurate.
I will gladly drive 80+ miles to have the Convenience Car Care team service my vehicle.

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Convenience Car Care Center
August 12, 2010

The Tyrell family has done a great job of maintaining my vehicles. They've been honest when it came to cost. I've had repairs done by them as well as mileage interval checks recommended by the manufacturer.

The only downside is that I now live further out and it's harder for me to get to their shop in Manassas.

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An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:7:30am to 7:00pm
Call Now:

(703) 596-8519

Auto Repair Experience

  1. Timothy Tyrrell, Manager
  2. Established 1991
  3. 5 Auto Repair Mechanics on Staff
  4. 2 ASE Certified Auto Technicians
  5. 107 Years of Car Repair Experience