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Contra Costa Auto Service

(925) 968-4601
133 Verified Reviews
cocoautoservice@yahoo.com

HOURS
08:00
17:30
http://purl.org/goodrelations/v1#Monday
08:00
17:30
http://purl.org/goodrelations/v1#Tuesday
08:00
17:30
http://purl.org/goodrelations/v1#Wednesday
08:00
17:30
http://purl.org/goodrelations/v1#Thursday
08:00
17:30
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
8:00am to 5:30pm
S
Closed

ADDRESS

1410 Concord Ave, Ste E
Concord , CA 94520 USA

AUTO REPAIR EXPERIENCE

  • Harold Dorton, Owner
  • Established 2014
  • 2 Auto Repair Mechanics on Staff
  • 1 ASE Master Auto Technician
  • 13 Years of Car Repair Experience

Contra Costa Auto Service Reviews

OVERALL RATING

133 Verified Reviews
5 stars
(105)
4 stars
(23)
3 stars
(4)
2 stars
(0)
1 star
(1)
by - Verified Customer November 01, 2017

I'll be back. I had a very good customer experience.

Reply from Contra Costa Auto Service – by Hal... November 17, 2017

John, great to hear Sir! We look forward to help you again.

by - Verified Customer October 31, 2017

I will be bringing all my cars to you for my repairs. I'm very happy with the service I received.

Reply from Contra Costa Auto Service – by Hal... November 17, 2017

Pamela, we are happy to hear that. We look forward to servicing your vehicle in the future.

by - Verified Customer October 31, 2017

Great shop

Reply from Contra Costa Auto Service – by Hal... November 17, 2017

Thank you!

by - Verified Customer October 29, 2017

Best shop in town!

Reply from Contra Costa Auto Service – by Hal... November 17, 2017

We like to think we are. We pride ourselves on our work and we are glad it shows!

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by - Verified Customer October 26, 2017

Great service.

Reply from Contra Costa Auto Service – by Hal... November 17, 2017

Thank you!

by - Verified Customer October 22, 2017

I found the manager and his mechanic to be respectful and KIND. They took time to explain the necessary repairs.

Reply from Contra Costa Auto Service – by Hal... November 17, 2017

Marie, we feel the more knowledgeable a client is about the repairs the easier it is. We pride ourselves on making sure the customer is not pressured and understands what needs to be repaired. See you at your next service!

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by - Verified Customer October 10, 2017

Good work fair price.

Reply from Contra Costa Auto Service – by Hal... November 17, 2017

Thank you Bruce!

by - Verified Customer October 04, 2017

They are really fast and did the job properly.

Reply from Contra Costa Auto Service – by Hal... November 17, 2017

William, I am glad to hear we took care of you promptly! See you at your next service!

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by - Verified Customer September 26, 2017

Keith was excellent to work with. My breaks were done correctly the first time.

Reply from Contra Costa Auto Service – by Hal... November 17, 2017

Patrick, I am glad we were able to replace your brakes for you. We look forward to helping you with your next maintenance.

by - Verified Customer September 21, 2017

Contra Costa Auto is a fantastic shop. They are extremely skilled doing complex repairs perfectly. I will certainly take my 335i BMW back to them without hesitation.

Reply from Contra Costa Auto Service – by Hal... November 17, 2017

Don, glad we could help you with your BMW. I know you will enjoy that DINAN kit for a while.

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by - Verified Customer September 20, 2017

Good shop, kept in communication regarding when parts would be available and arranged transportation to get me home and back

Reply from Contra Costa Auto Service – by Hal... November 17, 2017

Gail, glad we were able to take care of you on your Jeep. We look forward to helping you again when you return.

by - Verified Customer September 06, 2017

Got my car in and out quickly. So glad we found you. We will tell our family and friends

Reply from Contra Costa Auto Service – by Hal... November 17, 2017

Great to hear! Word of mouth is the best advertising! We look forward to seeing you at your next service.

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by - Verified Customer September 06, 2017

Got us in right away and they did s great job!! Better than so mNy places I have been to in last 5 years. Highly Reccomend!!

Reply from Contra Costa Auto Service – by Hal... November 17, 2017

Thank you Sally, glad we were able to take care of you. See you at your next service.

by - Verified Customer September 04, 2017

Very good service at a very fair price.

Reply from Contra Costa Auto Service – by Hal... November 17, 2017

Thank you! We look forward to helping you at your next service.

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by - Verified Customer September 04, 2017

Satisfied

Reply from Contra Costa Auto Service – by Hal... November 17, 2017

Good to hear Bill. We look forward to earning 5 stars at your next service!

by - Verified Customer September 04, 2017

My experience from beginning to end was great. Communication and information was great prior to my arrival. Will definitely come back.

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by - Verified Customer August 27, 2017

I received an estimate for my Subaru for the a/c compressor and timing belt. Keith gave me excellent suggestions and even though I couldn't afford to have the work done immediately, I will bring it back as they made excellent recommendations with current and future repairs. Even though they are not a Subaru only repair center I will take my car to CCAS for repairs.

by - Verified Customer August 23, 2017

Excellent work. Definitely would reccome

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by - Verified Customer August 16, 2017

Keith was very professional and detailed about repairs that needed to be done. Excellent job!

by - Verified Customer August 13, 2017

I completely trust and Love this Place. Adrienne was completely helpful. I explained my situation and budget and he was able to prioritize work needed to get my car in tip top shape. This is definitely my go to place! Cheers to the Awesome mechanic who got my Mini running like a champ!

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by - Verified Customer August 10, 2017

Excellent experience and valur

by - Verified Customer August 02, 2017

Good and dependable

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by - Verified Customer July 23, 2017

Keith runs a tight shop. Work was done fast and done right.

by - Verified Customer July 13, 2017

Friendly experience.

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by - Verified Customer July 13, 2017

Nothing major. Had an oil change on the spur of the moment. These guys fit me in and had me out within an hour! That's good service!! Dan is an excellent mechanic; I'll dread the day he leaves to open his own shop. Adrian is an owner that truly works with his customers. Bring your car in and find out. Keith the front counter man, taking all the hits good and bad for this shop, yet his demeanor is always the same: professional.

by - Verified Customer July 12, 2017

Excellent customer service.

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by - Verified Customer July 10, 2017

Thanks.

by - Verified Customer July 09, 2017

Great service and professionalism.

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by - Verified Customer June 29, 2017

I brought a vehicle that I was interested in purchasing for my construction company. I had the team at Contra Costa Auto Service go through the truck and make sure that was in good condition and a good buy for me. Unfortunately it turned out that the truck needed a few too many repairs and I decided not to purchase the truck. They saved me a lot of money by finding out the problems and providing me with cost estimates for the repairs so I could make an informed decision. Keith was very professional and kept me informed throughout this process.

by - Verified Customer June 27, 2017

Keith was very professional and knowledgeable. He did an excellent job on my 2002 Porsche. I will recommend him to my customers.

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by - Verified Customer June 27, 2017

Keith and Dan are always so pleasant and informative!

by - Verified Customer June 18, 2017

Car was repaired very quickly.

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by - Verified Customer June 15, 2017

Great experience.

by - Verified Customer June 14, 2017

Prompt oil change service for my Mercedes. However, after the oil change I started getting the following dash display message - 'Check oil level at next refueling' which I haven't been able to remove.

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by - Verified Customer June 14, 2017

The guys took care of my car problem with no BS. Very professional.

by - Verified Customer June 07, 2017

Keith thoroughly explained what was necessary to fix my vehicle and called me regularly to inform me of the progress. He was very personable and friendly.

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by - Verified Customer June 05, 2017

Keith was very honest and professional. He explained the work to be done clearly and precisely and the repairs were done on courtesy rides to and from the shop were greatly appreciated. I highly recommend this shop.

by - Verified Customer June 04, 2017

Overall great experience.

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by - Verified Customer June 01, 2017

Owner was friendly, knowledgeable and very informative. Struck me as very honest.

by - Verified Customer May 30, 2017

60000 mile service. Great.

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by - Verified Customer May 25, 2017

As always, exceptional service!

by - Verified Customer May 24, 2017

Very cordial and professional. Would highly recommend.

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by - Verified Customer May 23, 2017

I have dealt with the shop for a while: good, honest and efficient.

by - Verified Customer May 21, 2017

This was my first visit, and everything when quite well. I'll be coming back.

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by - Verified Customer May 10, 2017

Excellent service, treated with dignity and respect. No up selling or strange charges.

by - Verified Customer April 27, 2017

Reasonable and good work

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by - Verified Customer April 26, 2017

Excellent work and very nice staff!

by - Verified Customer April 23, 2017

Great job getting the BMW Z4M back on the road

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by - Verified Customer April 16, 2017

I was very pleased with the repair! The car is very delicate due to rust/salt corrosion and I was warned that other things might get damaged in the process of replacing my brake fluid line (nothing else did get damaged, as it turned out, as far as I know); also, there was no replacement part available, so the new part was created from copper tubing. I felt the price of the repair was very reasonable, especially because of these circumstances.

by - Verified Customer April 13, 2017

Dan is the only mechanic i will recommend to someone I like.

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by - Verified Customer April 11, 2017

The service adviser was courteous and professional and the work was performed in a timely manner.

by - Verified Customer April 05, 2017

Keith is amazing and very fair. He even checked my tires as an extra service.

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by - Verified Customer March 30, 2017

Great service and fair prices.

by - Verified Customer March 27, 2017

Great service.

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by - Verified Customer March 22, 2017

Oil change

by - Verified Customer March 20, 2017

Great Service.

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by - Verified Customer March 15, 2017

Danny and Keith are always honest about all of the issues with the car. Keeps me updated as far as times it will be ready! A pleasure to work with!!

by - Verified Customer March 13, 2017

I had to change the lighbulb but I had to go back there again to fix the issue because it wasn't done properly the first time. However, price was great and mechanic was very friendly. So overall it was very good.

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by - Verified Customer March 13, 2017

Problem was explained clearly and fixed correctly and on time. An old, cracked vacuum hose on my ventilation system was discovered. A new connection was made at no charge. A very honest and professional shop.

by - Verified Customer March 08, 2017

Keith was very knowledgeable, provided options and recommendations for repairs. Price quoted was very reasonable. Repairs completed as promised.

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by - Verified Customer March 06, 2017

Great service! Super fast as well! Great price got quoted almost triple at a dealership. I did not feel ripped off here.

by - Verified Customer February 28, 2017

It was pleasant for me.

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by - Verified Customer February 28, 2017

Car was finished sooner than expected. Pricing was explained clearly and everything was done professionally. I'd use them again

by - Verified Customer February 21, 2017

excellent shop

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by - Verified Customer February 20, 2017

Good customer service, explained the work and assisted with a ride to and from work.

by - Verified Customer February 16, 2017

Good guys, very nice and straightforward

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by - Verified Customer February 16, 2017

A very professional environment, will return for future work.

by - Verified Customer February 15, 2017

Keith was informative and professional in his communications and the work was done as promised.

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by - Verified Customer February 12, 2017

Great was the beat shop I've found in bay area.
honest trust worthy best experience I've had up to date

by - Verified Customer February 05, 2017

It's Good.

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by - Verified Customer January 29, 2017

Little over priced but good experience

by - Verified Customer January 28, 2017

Friendly.

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by - Verified Customer January 25, 2017

Very informational

by - Verified Customer January 19, 2017

Great experience at this shop, will definitely bring my car back for any future work needed.

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by - Verified Customer January 16, 2017

nice guys!!

by - Verified Customer January 11, 2017

Great staff

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by - Verified Customer January 08, 2017

Keith and his team do excellent work and have great communication. I will take my cars to them forever!

by - Verified Customer January 05, 2017

The shop has fix my car's problems very well every time,I like their honesty.

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by - Verified Customer December 29, 2016

Good work, ready on time and at a fair price.

by - Verified Customer December 29, 2016

Keith and staff finished my 2004 X3 oil change on time and at fair price.

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by - Verified Customer December 29, 2016

Very good experience but there was still another problem after I had it fixed. I drove only one day then took it back to fix it which was some new problem which occurred before yesterday. I hope they can fix the problem.

by - Verified Customer December 28, 2016

Very efficient and fair.

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by - Verified Customer December 27, 2016

I have been taking my 2009 Mini to CC Auto since I got it. They are the only people who are allowed to work on this car. In my 43 years of driving they are the best repair facility I have ever dealt with. Keith, and Dan are the best and I highly recommend them to anyone with a car. I have never been happier with an auto shop.

by - Verified Customer December 27, 2016

Quick, clean & professional! Seriously the BEST in the area for any car repair!

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by - Verified Customer December 20, 2016

I most recently went to Contra Costa Auto Service for a scheduled oil change and, as usual, the service was friendly, fast, professional, and first rate --all at a reasonable price. What more could a customer want?

by - Verified Customer December 20, 2016

Friendly service and helped diagnose the engine light and told me the reason and how I can fix it ..with no extra charge

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by - Verified Customer December 20, 2016

Great service, great work, great people. We recommend this shop regularly and everyone loves them.

by - Verified Customer December 20, 2016

One of the best places I have ever taken my car too. I drive a infiniti G37 coupe which I really take care of and these guys made sure that my car was up and running to its best with their suggestions and the work they did on my car. Definitely will remain my number 1 shop for maintenance and mechanical issues. However, I think the labor is a little overpriced for work that other mechanics can do for around 80 an hour.

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by - Verified Customer December 20, 2016

I absolutely love the guys at contra Costa auto!!!!!

by - Verified Customer December 19, 2016

They are amazing

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by - Verified Customer December 13, 2016

great

by - Verified Customer December 06, 2016

This was my first visit to this shop. I was extremely satisfied and if I need anything else done in the future, this would be the first place I will look to to perform the work.

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by - Verified Customer December 04, 2016

Great team to work with!

by - Verified Customer November 28, 2016

A+

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by - Verified Customer November 28, 2016

It was quick, what needed done was explained. I will go back.

by - Verified Customer November 22, 2016

Keith is a great manager, he is very explanatory, and very reliable. I will continue my fleet service of 18 vehicles, as long as he is there.

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by - Verified Customer November 15, 2016

Keith is awesome! Very professional... Definitely coming back... But with the work he does... May not have to for a while.... THE BEST!

by - Verified Customer November 14, 2016

Clearly described requirements, pricing and delivered completed work on time-- great service!

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by - Verified Customer November 14, 2016

All the guys at CCA are awesome

by - Verified Customer November 10, 2016

The main mechanical problem was misdiagnosed, but ultimately cost less than quoted. There was no resolution to any of the electrical problems. The mechanic left oil/grease marks on the interior, broke a lens of an interior light, and did not tell me. When I asked about it (after the lens fell out on the way home), I was told the whole unit was one of the items which should be replaced anyway. Trouble is, the lens wasn't broken when I came in, now it looks terrible, and it still doesn't work. I would not recommend this shop to anyone.

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by - Verified Customer November 07, 2016

Work on my car was done in a timely manner. Loved the fact that I didn't have to make an appointment and they were able to work on my car with such a late notice. Great service.

by - Verified Customer November 02, 2016

Kevin and crew are excellent and know there way around vehicles. I have found them to be direct, honest, informative, efficient and reasonably priced.

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by - Verified Customer April 22, 2014

They are great! Very knowledgable service at a reasonable price!!

by - Verified Customer April 16, 2014

The prices for the work are very reasonable compared to other garages I have used in the past and the guys are very personable.

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by - Verified Customer April 15, 2014

Very honest assessment of what work was necessary to be done to the car now versus work that could be delayed into the future.

by - Verified Customer April 09, 2014

Both guys i spoke to in person, great customer service. Even 1st time on phone, very helpful.

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by March 31, 2014

They fixed my problem

by - Verified Customer March 28, 2014

They are efficient and knowledgeable about cars and their honesty can't be beat.

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by - Verified Customer March 24, 2014

Excellent service, knowledgeable staff that saved me money. Very happy with my experience and will be back.

by - Verified Customer March 20, 2014

Repair was perfect.

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by - Verified Customer March 11, 2014

Honest and friendly service.

by - Verified Customer March 11, 2014

Excellent service.

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by - Verified Customer March 10, 2014

They diagnosed my truck accurately, and get it right the first time around. My truck is a 1999 with relatively low miles. Of course I can replace just about everything, but CCAS pinpoints the problem and fixes it the first time, and only as needed. I have not had that same experience with other mechanics.

by - Verified Customer February 27, 2014

The staff is very professional, they take the time to explain the work that will be done, and provide recommendations of work that may be needed in the future. Price for work is also fair.

Reply from Contra Costa Auto Service – by Hal... November 16, 2017

Oscar,

Thank you for your feedback. We look forward to servicing your car again.

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by - Verified Customer February 23, 2014

Friendly, honest, good prices

by - Verified Customer February 16, 2014

Good knowledgeable & experience, also courteous.

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by - Verified Customer February 03, 2014

Experts, honest and good communication.

Reply from Contra Costa Auto Service – by Hal... November 16, 2017

John,

Thank you Sir for your kind words. We pride ourselves on being the best local mechanics.

by - Verified Customer February 03, 2014

Adrian serviced my BMW and explained the work that would be performed on the car, and the amount charged is what he quoted me.

Reply from Contra Costa Auto Service – by Hal... November 16, 2017

Maria,

Thank you for your feedback. We look forward to see you again soon.

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by - Verified Customer February 02, 2014

Excellent customer service and pricing!

Reply from Contra Costa Auto Service – by Hal... November 16, 2017

Pricilla,

Thank you for your feedback. Look forward to servicing your vehicle again in the future.

by - Verified Customer January 22, 2014

The proprietor is extremely knowledgeable, efficient and charges reasonable prices. His troubleshooting expertise on our BMW is without peer.

Reply from Contra Costa Auto Service – by Hal... November 16, 2017

Ken,

Thank you for your feedback. We pride ourselves on our knowledge of BMW's and European vehicles. We hope to stay your one stop shop for service for your BMW.

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by - Verified Customer January 16, 2014

Adrian, the owner, provided excellent service. Additionally, he is very good at educating you, the customer, about what your car's needs are.

Reply from Contra Costa Auto Service – by Hal... November 16, 2017

Mary,

Thank you for the kind words. We feel the more the customer understand about their car the easier it is to keep it maintained.

by - Verified Customer January 09, 2014

The person who helped me was very knowledgeable and courteous. Explained to me what was needed on my car and why.

Reply from Contra Costa Auto Service – by Hal... November 16, 2017

Victor,

Glad to hear we were able to help you during this service. We look forward to maintaining your vehicle in the future.

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by - Verified Customer December 15, 2013

They provided great service and even offered a recommendation that was cheaper (less money for him).

Reply from Contra Costa Auto Service – by Hal... November 16, 2017

Jesse,

Thank you for your feedback. I am glad you were happy with our service and our recommend repair for you.

by - Verified Customer December 10, 2013

Excellent service and value.

Reply from Contra Costa Auto Service – by Hal... November 16, 2017

Thank you for your feedback. I am glad we were able to take care of you on your service.

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RepairPal Scorecard
93
OVERALL QUALITY SCORE

12
month
Nationwide
warranty
12
month
Local
warranty
TECHNICAL ABILITY
95
TOOLS & EQUIPMENT
88
CUSTOMER SERVICE
97
CUSTOMER AMENITIES
95

Contra Costa Auto Service has been in the same location since 1982 and is staffed by a highly qualified team of professionals. This auto repair facility is lead by ASE Certified Master Technician with a dozen years of experience as a BMW Master Technician. The team makes sure to stay up to date on the latest technologies by attending quality automotive training, and have at their disposal some of the best automotive tools and computer diagnostic equipment that is available. Their high levels of customer satisfaction was verified in our unbiased survey of their most recent customers, where they received a near perfect customer service score. Local shuttle service, early bird drop off, Saturday hours, and a clean waiting area with WiFi is available for your convenience. The work they perform is backed by a 12-month / 12,000-mile warranty for your peace of mind.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Classic Car Repair/Restoration
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
  • Upholstery
  • Windshield/Glass
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AMENITIES

  • AAA Member Discount
  • Car Pickup/Dropoff
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Extended/Evening Hours
  • Financing
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Heated Waiting Room
  • Military Discount
  • Rental Car
  • Senior Discount
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet
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AFFILIATIONS

  • ASE Blue Seal

MESSAGE FROM THE SHOP

We are a full service repair facility with the latest equipment and highly trained ASE Certified Master Technicians servicing and repairing all makes and models. We believe there’s no substitute for training. That’s why our technicians attend regular seminars to keep up with current technology. This translates to more efficient and accurate repairs because we have the knowledge to diagnose and repair your vehicle correctly the first time, on time, every time!

We also hold MACS certification for A/C diagnosis and service. We care enough about the environment to follow strict guidelines on Freon recovery. We also employ several factory trained technicians with backgrounds in BMW, Mercedes, Audi, VW, GM, and Hyundai. We have an edge over smaller shops with limited resources and allows our customers to have greater peace of mind when bringing their car to us.

Whether your vehicle is 30 years old or still under the manufacturer’s warranty, we’ll treat it like our own!

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
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Questions Answered by Contra Costa Auto Service
Hey, There's Like A Tapping/Clicking/K...
We need to see it. Bring it to Milt's Service Garage in Vallejo and let's take a look at it.
Reply direct
Will need to check wiring but most likely you will need a new fuel pump module that has the level sending unit included. Should be about $800.00 and don't forget to replace the filter and relay. GL

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