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Clintonville Automotive Repair Service (C.A.R.S.)

(614) 845-6112
239 Verified Reviews
service@clintonvilleauto.com

HOURS
07:00
18:00
http://purl.org/goodrelations/v1#Monday
07:00
18:00
http://purl.org/goodrelations/v1#Tuesday
07:00
18:00
http://purl.org/goodrelations/v1#Wednesday
07:00
18:00
http://purl.org/goodrelations/v1#Thursday
07:00
18:00
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
7:00am to 6:00pm
S
Closed

ADDRESS

585 Oakland Park Ave
Columbus, OH 43214 USA

AUTO REPAIR EXPERIENCE

  • Paul Marquardt, Owner
  • Established 1962
  • 5 Auto Repair Mechanics on Staff
  • 4 ASE Certified Auto Technicians
  • 115 Years of Car Repair Experience

Clintonville Automotive Repair Service (C.A.R.S.) Reviews

OVERALL RATING

239 Verified Reviews
5 stars
(154)
4 stars
(63)
3 stars
(18)
2 stars
(1)
1 star
(3)
by - Verified Customer October 05, 2017

I thought everyone was nice and the work was done quickly. However, pricewise, I think it was overpriced. It was spark plugs and a single coil, yet my cost was 620. Honestly, I called the dealership, just to see what this would normally go for (and I know the markup there is high), and the dealer was actually cheaper. When I brought this up,CARSdidn't seem concerned. As I said, nice people but overpriced.

by - Verified Customer September 28, 2017

Very good service at a fair price.

by - Verified Customer September 17, 2017

The guys are great and take the time to hear what you want and explain everything clearly. The service is fast but never feels 'rushed'.

by - Verified Customer September 10, 2017

As a returning customer I am very pleased with this shop. Excellent work. Great service. Quick turnaround.

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by - Verified Customer September 07, 2017

Great customer experience! We'll definitely be going back!

by - Verified Customer September 07, 2017

Great as usual! Thanks

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by - Verified Customer August 31, 2017

Good job.

by - Verified Customer August 30, 2017

Great service!

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by - Verified Customer August 22, 2017

Great as always

by - Verified Customer August 21, 2017

I love the service at C.A.R.S. I've been going there for years and I feel like they never talk down to me. It is like we are partners in keeping my car running well and I appreciate that!

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by - Verified Customer August 14, 2017

Friendly high quality service.

by - Verified Customer August 03, 2017

Nice staff, clean shop and a good experience.

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by - Verified Customer August 03, 2017

Les, the manager went above and beyond with when there were some issues with the insurance covering things. He worked with me and helped navigate the various scenarios. Our vehicle was fixed in a timely fashion. I never hesitate to refer people to the Clintonville Auto Repair Service center!

by - Verified Customer August 03, 2017

One thing to note...I paid ($90) for a used car inspection but I don't think it was done. The engine coolant tank was bone dry and the only things brought to my attention was on the list I provided of things to fix when I dropped off the car.

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by - Verified Customer July 20, 2017

Took my car in to get the AC checked out. I didn't get it fixed (my car is old and I just need to buy a new one) but everything was explained well and seemed fairly priced.

by - Verified Customer July 19, 2017

Great, friendly service

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by - Verified Customer July 19, 2017

I came in with an incorrect, preconceived notion of what needed to be fixed. The CARS team helped me save money by recommending against unnecessary work. This is why I continue to be a loyal customer.

by - Verified Customer July 19, 2017

Oil maintenance light was not reset when service was performed. Had to return and Jason assisted me. He appears to be an awesome much-needed addition to the staff. Friendly, open and informative.

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by - Verified Customer July 17, 2017

Was charged $70 for them just to look at my car to give me an overpriced estimate. I got the work done elsewhere for $400 less. I will not go back.

by - Verified Customer July 13, 2017

Great

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by - Verified Customer July 13, 2017

Got down to it right when I got there. No funny business or trying to sell me on anything. Got done when they said it was going to get done.

by - Verified Customer July 06, 2017

Wonderful service is given to a first time customer. Jason took the time needed to explain the work to be done. I will return to have additional work done.

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by - Verified Customer July 05, 2017

like the work

by - Verified Customer June 28, 2017

The staff communicated very well and the work was accomplished very well.

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by - Verified Customer June 28, 2017

Great Job!

by - Verified Customer June 27, 2017

This was my first visit and I was very pleased with the service and the staff. I will most certainly bring my car here again!

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by - Verified Customer June 27, 2017

Service was great. Was able to get my car back in less than a day.

by - Verified Customer June 26, 2017

Very happy with the work and timing.

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by - Verified Customer June 22, 2017

good service as always

by - Verified Customer June 22, 2017

sastified

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by - Verified Customer June 18, 2017

Professional, personable and leaves you that you will go back again

by - Verified Customer June 15, 2017

Excellent service. Trustworthy.

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by - Verified Customer June 08, 2017

Job well done. Will be back for further service.

by - Verified Customer June 08, 2017

As a long time customer, the car service has always been pretty good. I felt like I was talked down to though and they didn't really want to spend the time or discuss my car problem. 'kind of a move them in and move them out' feeling. It was a bit of a bummer.

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by - Verified Customer June 07, 2017

Thank you for taking care of your customers.

by - Verified Customer May 30, 2017

Generally had a good experience, would have loved if they were able to give me an estimated complete time instead of me having to call back and ask.

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by - Verified Customer May 30, 2017

Absolutely love CARS! They have been super helpful and accurate with their quotes. My car was ready about an hour before when they said it would be ready. Thank you for excellent service!

by - Verified Customer May 25, 2017

Very good

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by - Verified Customer May 23, 2017

Good job!

by - Verified Customer May 18, 2017

Good communication, suggestions for future car needs, accommodating to settle bill over phone with my credit card for late pick up. Have been a customer for several years and have always been satisfied with service.

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by - Verified Customer May 17, 2017

Jason was helpful, knowledgeable, and spoke in a professional manner, unlike some who act like the greeters in a chain restaurant.

by - Verified Customer May 15, 2017

Just got an oil change and 90K service. My appointment was started on time by a very friendly person at the front desk. The service took a reasonable amount of time, so I waited in a comfortable waiting room. Charges were reasonable and no pressure was given to obtain or pay for additional services. I take all my cars to CARS.

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by - Verified Customer May 15, 2017

They were quick and efficient.

by - Verified Customer May 14, 2017

The only thing was when I got home. My husband wanted to know where the 'old part' was. I was not given the old part.

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by - Verified Customer May 11, 2017

CARS gave me options to get my vehicle repaired which I really appreciated.

by - Verified Customer May 10, 2017

Excellent prompt service.

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by - Verified Customer May 08, 2017

I always come back. Good work, fair price & treated well. It's tough for a woman to get treated well at auto repair places.

by - Verified Customer May 04, 2017

I have been a loyal CARS customer for many years and was in my opinion unprofessionally questioned about my decision to have the timing belt of my car replaced by a local Honda dealership. The reason for why I choose to do this is complicated but because of the circumstances, it seemed like the best thing to do. I would have preferred if the CARS employee who questioned me about this was a little more understanding. This the first time and hopefully last time I have had less than a positive experience at your business.

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by - Verified Customer May 03, 2017

Honest, no bulls#$t, good service, treated me with respect and courtesy, and a comfortable waiting area. the best!

by - Verified Customer April 27, 2017

I have never experienced the customer service at a repair shop like I experienced at CARS! Jason sets the bar very high for anyone trying to compete with his service. Thank you, I will return and send family and friends. Just wished I had found you guys sooner.

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by - Verified Customer April 27, 2017

The work is always done the right way.

by - Verified Customer April 25, 2017

CARS has treated me well for years. The technicians that work there have been there for many years. I have taken multiple vehicles to them and they have always had honest talks with me about what I would like performed and what I expect to get from the vehicle.

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by - Verified Customer April 24, 2017

Terrific service from start to finish. Initially thought the issue with my AC was only the clutch, but after replacing this, the mechanic didn't like the way it sounded and called to tell me that he wasn't satisfied with his own work, so he asked to keep the car one more day to replace the entire compressor. He did not charge me a penny more than originally quoted for the extra parts and labor now required. He stuck to his word and delivered a perfectly functional a and quiet AC for a reasonable price.

by - Verified Customer April 19, 2017

Everything was fine.

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by - Verified Customer April 13, 2017

Good stuff.

by - Verified Customer April 13, 2017

They did everything they could to keep the repairs within my budget.

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by - Verified Customer April 12, 2017

My brakes were grinding so I made an appointment with CARS. I dropped my vehicle off in the morning. They examined the brakes and called me mid-morning to explain what was wrong and what they would do to repair it. Said it would be ready later in the day. The cost was $700. My car was ready as promised.

by - Verified Customer April 12, 2017

I had a great experience.

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by - Verified Customer April 10, 2017

Quality service. Will return in future.

by - Verified Customer April 10, 2017

Always have a positive experience with CARS.

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by - Verified Customer April 05, 2017

The explanations related to my brake inspection were clear and patient. They explained that the recommended repairs were serious but not urgent, and gave me a report on paper so I could look up more information.

by - Verified Customer April 03, 2017

Having CARS repair my vehicle was an all around good experience. I'll be back. Thanks.

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by - Verified Customer April 02, 2017

Having CARS repair my vehicle was an all around good experience. I'll be back. Thanks.

by - Verified Customer March 23, 2017

I came in for an oil change and checkup.

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by - Verified Customer March 20, 2017

Great service with no issues. These guys fix it right!

by - Verified Customer March 19, 2017

Excellent service as always.

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by - Verified Customer March 13, 2017

The only problem was being told the car was ready when it was not.

by - Verified Customer March 13, 2017

It was great!

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by - Verified Customer March 07, 2017

Great as usual!

by - Verified Customer March 02, 2017

I feel really comfortable coming to your shop and recommending it to others. The guys at the front desk do a nice job of explaining the problem(s). Again, great job.

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by - Verified Customer February 23, 2017

No problems. Dropped off the car the night before and work was undertaken promptly. Was called with estimate and work was finished quickly. They outlined problems and gave me options.

by - Verified Customer February 15, 2017

I've had really good luck with repairs over the last 20 years at CARS Clintonville. This past set of engine repairs had the trim of the front grill mysteriously falling off in my driveway. While it would have ideal for it to be repaired straight away, I did call them and they replaced the part.
The engine repairs themselves seem to be their usual reliable fixes.

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by - Verified Customer February 15, 2017

Your service is excellent including picking me up and coming to get me when the work was finished.

by - Verified Customer February 12, 2017

Nice work and a great staff!

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by - Verified Customer February 09, 2017

We have been long time customers of CARS and continue to be because of the EXCELLENT customer service we receive each and every time. Jason Caudill is such a great guy. He goes out of his way to make sure we are able to get our vehicle in and taken care of as quickly as possible. He always puts the customer first. We really appreciate his effort to help and explain and get us back on the road!!

by - Verified Customer February 01, 2017

Honest, straight forward, thorough.

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by - Verified Customer February 01, 2017

I trust their opinion and work.

by - Verified Customer January 29, 2017

Thank you!

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by - Verified Customer January 26, 2017

They forgot to put the oil cap back on. Got oil all over the engine compartment. Luckily I caught it and they cleaned everything. It was an honest mistake, so I'm giving them a pass on this one.

by - Verified Customer January 24, 2017

Been going to C.A.R.S. for about 40 years, never been disappointed. Maybe puzzled at times, but never disappointed.

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by - Verified Customer January 23, 2017

Excellent work, timely and cost-effective. Great all around service.

by - Verified Customer January 23, 2017

Our most recent experience was taking our car back in to have a mistake corrected. But that's the thing that has kept us loyal all these years--when they make a mistake they make it good. So we didn't mind.

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by - Verified Customer January 19, 2017

Honest, friendly and professional environment.

by - Verified Customer January 18, 2017

Good job as always for 20 years.

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by - Verified Customer January 18, 2017

I have taken 4 vehicles there over 18 years. I think that speaks for itself.

by - Verified Customer January 15, 2017

The third time I have used this shop. Pleased with all work performed to date.

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by - Verified Customer January 11, 2017

I've been taking my car to CARS since I bought it 10 years ago. They always fix what I need fixed. And they are able to drive me to work after I drop the car off!!!

by - Verified Customer January 09, 2017

Overall positive experience. I've been a CARS customers for decades. I am wondering if change of ownership/management has affected service. When I dropped off car, service rep had my paperwork ready for me to sign when I walked in the door. That was nice but I had several items of concern in addition to the oil change. Since paperwork was already printed out, he did not re-do it or add new concerns to the paperwork. When I got my receipt, it had no mention of the items I asked to have checked. So I have no idea of the resolution of those things - or if they were investigated at all. Based on my years of positive experience with the Stein family I will return. Thanks for opportunity to reviews.

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by - Verified Customer January 09, 2017

Happy to save money compared to dealer's estimate. Felt some pressure from the service writer who did not price out services individually; he said work was 'proactive.'

by - Verified Customer January 05, 2017

Very fast service very courteous. went in for a second opinion and am certain i would go to them first in the future.

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by - Verified Customer January 03, 2017

Great customer service and communication. Always happy with their work!

by - Verified Customer January 02, 2017

Thanks!

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by - Verified Customer December 28, 2016

Work is always top quality at a fair price. Great place to do business. They do it all...and very well!

by - Verified Customer December 27, 2016

I have selected C.A.R.S. for my auto maintenance and repairs for the past 11 years, and I will continue to do so. They are honest and trustworthy, and have built that reputation on many years of great service!

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by - Verified Customer December 18, 2016

After calling and being told it would be four days before they could even look at my car, they were able to examine and make the needed repairs a day before and were incredibly prompt and courteous. I highly recommend CARS.

by - Verified Customer December 13, 2016

Good!

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by - Verified Customer December 08, 2016

I moved to an area near CARS a year ago and have hoped to find someone closeby to service my Lexus and S-10. I am 100% delighted to know that future needs can be handled so professionally and so conveniently nearby. I am already spreading the word.

by - Verified Customer December 07, 2016

Gave them a coolant flush job that I was just not up to doing. Thank you for being near by. The next day the temps fell and my van would have probably broken down without new coolant.

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by - Verified Customer December 07, 2016

Used them for a few years now. Always nice and I've been pleased with their work.

by - Verified Customer December 04, 2016

Excellent service and thorough explanations when repairs are needed.

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by - Verified Customer December 01, 2016

Cars did their usual excellent job!

by - Verified Customer November 30, 2016

I was disappointed appointments were booked out to 3 days, but once booked the service was prompt and efficient. I strongly suggest you put a sign up at your building with instructing where the overnight drop off is located. It was a little confusing for a first-time customer.

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by - Verified Customer November 30, 2016

Have been patronizing CARS for 40 years, and we always come away feeling that we were treated well. These guys won't try to talk you into unneeded services, and you can rely on the job being done right the first time for a fair price. Highly recommended!

by - Verified Customer November 27, 2016

This was my first time here and the people were friendly and helpful. I would definitely come back in the future.

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by - Verified Customer November 24, 2016

Quick, correct and friendly service.

by - Verified Customer November 22, 2016

Excellent service as always!

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by - Verified Customer November 21, 2016

Satisfactory!

by - Verified Customer November 13, 2016

Everything played out well. Mark went beyond the call of duty by preventing the truck from being moved by my son. Thanks so much!

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by - Verified Customer November 13, 2016

Had trouble with my car staying charged, they found the problem quickly as well as another issue with a light and repaired it sooner than expected. Very good service!

by - Verified Customer November 10, 2016

Excellent service!

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by - Verified Customer November 02, 2016

I have been using CARS to maintain my not-so-young auto (2008 Chrysler) for six years. I have never been disappointed and will continue to send my friends there.

by October 13, 2016

Everything was okay.

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by - Verified Customer October 13, 2016

Great CARS was able to get me in and provided me with a rental car. Always professional and great service!!

by October 12, 2016

Friendly service and fairly quick. Comfortable waiting room. Definitely was charged the full market value of the repair I had done, but they seem honest and completed the job well.

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by October 06, 2016

Excellent!

by - Verified Customer October 06, 2016

Courteous, competent service.

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by October 02, 2016

Customer service was good. Explained needed repairs adequately. A recommended shop so I felt a little better about paying more than two other estimates because of that. They gave me a ride back to my house which I greatly appreciated.

by - Verified Customer September 25, 2016

Staff is always professional and generally suggests ways for me to save me money in the long run repairs.

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by September 21, 2016

Very thorough and always looks out for the customers best interest.

by - Verified Customer September 21, 2016

We have been coming to C.A.R.S. for years and have never had a bad experience. Personnel are friendly, helpful and honest.

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by - Verified Customer September 21, 2016

Jason had excellent, personable customer service.

by - Verified Customer September 20, 2016

Took my car for repairs right away and gave me a ride to work and back.

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by - Verified Customer August 29, 2016

Prompt, accurate, fast. Could have done and charged a full brake job, but didn't. Instead, diagnosed and fixed a smaller problem

by - Verified Customer August 28, 2016

Always top notch service. Will never recommend anything that really doesnt need done. Very, very honest.

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by - Verified Customer August 25, 2016

I have been a client of C.A.R.S for years and recently the experiences have been horrible. Last visit I brought in my car for an oil change. My headlight bulb had burnt out the night before, and since I was leaving for vacation and looking to save time, I asked how much it would cost to replace the bulb while I was there. The representative, Mark (I believe), said it would be 1.2 hours of labor and the price of the bulb. I replied that I did not need to replace the entire headlight unit, and only needed the bulb changed out. He said he understood, and the bulb, itself, was $130. I told him I'd just go to AutoZone. He scoffed and said "Alright, but they won't be able to do it!" I advised I'd replaced the bulbs myself previously. At any rate, approximately $7 and a couple minutes later I screwed in a new bulb, and feel dismayed that he tried to frankly, rip me off. I've referred many friends to CARS over the years, and won't be doing so going forward.

by - Verified Customer August 22, 2016

Excellent. Helped me out with some very thoughtful advice.

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by - Verified Customer August 21, 2016

I have been going to Clintonville Auto for all of my automotive needs -- oil changes, repairs, advice. The service has always been timely, affordable, and excellent.

by - Verified Customer August 18, 2016

Great friendly service.

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by - Verified Customer August 17, 2016

Poor old car overheated, boiling radiator fluid everywhere. Managed to drive it the shop Sunday evening. On Monday, I came in and explained the problems--which included the AC not working at idle--and figured it'd be a day or two before they could even see it. Nope. Diagnosed and fixed it that same day. :)

by - Verified Customer August 17, 2016

Made appointment using convenient online system, received quick confirmation. Took car in at 8 a.m., was quickly greeted and helped, given written estimate of cost of service. Got a call by noon that all service was complete. Cost was almost exactly what was estimated. Great service by nice people at reasonable cost.

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by - Verified Customer August 15, 2016

Good service. Great techs and CSR people

by - Verified Customer August 14, 2016

CARS is my trusted auto shop.

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by - Verified Customer August 14, 2016

I am always highly satisfied when I go to CARS. Everyone is friendly and helpful. More than that, I feel like I can trust them 100% to fix any problems I have but also to treat my car and my finances as if they were their own! I tell everyone I know in the Columbus area to go to CARS!

by - Verified Customer August 08, 2016

First rate service.

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by - Verified Customer August 04, 2016

excellent business

by - Verified Customer July 28, 2016

Good service.

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by - Verified Customer July 28, 2016

Knowledgeable staff, professional, good environment

by July 27, 2016

Consistent

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by - Verified Customer July 26, 2016

As always, my experience from beginning to end was nothing short of ideal. The guys at the desk are friendly, helpful and courteous. The work is always done promptly and exceeds my expectations.

by - Verified Customer July 26, 2016

Great! Quick turnaround.

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by - Verified Customer July 25, 2016

Work done as planned. People were helpful and easy to deal with.

by - Verified Customer July 24, 2016

always A-1 set up for appointment, service, work done on car

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by - Verified Customer July 24, 2016

Good job.

by - Verified Customer July 21, 2016

They fixed the issue, originally stated a alignment was probably going to be needed, but turned out it wasn't necessary, so they didn't perform or charge me for unnecessary service.

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by July 21, 2016

Repair was done quickly and was corrected the first time.

by - Verified Customer July 19, 2016

As always, for many years. I was completely satisfied. I always recommend you for auto service

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by - Verified Customer July 17, 2016

thorough and fair

by - Verified Customer July 17, 2016

The staff at CARS was, like every time, very friendly and helpful.

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by - Verified Customer July 14, 2016

Fine service.

by - Verified Customer July 14, 2016

Came in because of major clanking under the car. Most of the clanking is now fixed - but there still is some from other causes. This will be the third time we take it in to find out what's wrong. I wish you'd just investigate all the things that it could be and deal with them all at once, not just fix them one at a time, each at a premium price plus the cost just for bringing it in the door.

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by July 12, 2016

Quick and friendly

by June 15, 2016

I trust them to do only what is needed and do a very good job.

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by June 15, 2016

car fixed and runs good

by - Verified Customer June 13, 2016

Honest, helpful, dependable

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by June 12, 2016

Great as always

by June 08, 2016

Very Friendly Staff and Kept me up to speed on the repairs throughout the process

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by - Verified Customer June 07, 2016

Excellent customer service - quick turn around time, saved me money compared to other local shops

by - Verified Customer June 07, 2016

Mechanic honestly shared information about my electronic coding issues and listened to my concerns

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by - Verified Customer June 05, 2016

Very happy with repairs

by - Verified Customer June 05, 2016

CARS is absolutely top-notch, A+++ service.

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by - Verified Customer June 02, 2016

On time, on price, good people to deal with.

by - Verified Customer May 31, 2016

Routine maintenance (60K mi); service advisor was very helpful in identifying items that were listed as part of the schedule, but not essential at this time because they were in good condition. These were not things I could know (I can't judge condition of things I can't see), so the shop could easily have charged me for things that weren't really necessary. I appreciate very much having this level of trust--and of course it means I will go back when needed.

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by - Verified Customer May 31, 2016

Cost way too much to repair

by - Verified Customer May 26, 2016

Everything went smoothly and perfectly.

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by - Verified Customer May 25, 2016

friendly, reliable service, as always.

by - Verified Customer May 25, 2016

completed work on time and under estimate.

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by - Verified Customer May 18, 2016

They did what I needed and only what I needed. I was informed about a problem with the car that could be expensive to repair and was not pressured to make the repair. These guys are honest, and I appreciate that.

by - Verified Customer May 17, 2016

I was very pleased as always with the service. They always explain everything to me and let me know if they find anything out of the ordinary on a maintenance check. They never perform unexpected service without asking me about it first.

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by - Verified Customer May 17, 2016

The CARS team is always very helpful and professional, and I never feel like I'm being sold services I don't need, or being over-charged.

by - Verified Customer May 16, 2016

They thoroughly explained the work that would be done, cost, and what to expect if the repair needed additional tweaking.

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by - Verified Customer May 16, 2016

Excellent !!!

by - Verified Customer May 15, 2016

Service is good. Prices are OK.

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by - Verified Customer May 11, 2016

Clintonville Auto Repair Service center has been working on my cars since 1973 - including my 1966 Mustang, 1989 Ford Escort, and my 1996 Plymouth Breeze. I trust them to do the work right and not cut corners. They charge a fair price and they do quality work. There have been a few hiccups over the years, but they are always more than willing to talk and find solutions -- that's just the kind of good people they are. They have intelligent workers with lots of training and experience. Their loaner cars are clean and well maintained. And I repeat -- I trust them!

by - Verified Customer May 11, 2016

They always go above and beyond! My wife and I have been bringing out cars here for years now.

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by - Verified Customer May 10, 2016

Everyone is thorough and efficient. Mark especially.

by - Verified Customer May 09, 2016

I've been a customer for years. I can trust they won't talk me into buying things I don't need. They're always friendly and helpful

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by - Verified Customer May 04, 2016

I always enjoy my visit to CARS. The staff is courteous and friendly and take the time to explain things and answer questions which I really appreciate. I wait on my car when I go and they usually get me in and out pretty quickly. Plus, there's a nice waiting room if you need to wait.

by May 03, 2016

My vehicle was the butt of customer services jokes. I really did not appreciate that. I have been recommending this shop to friends and family for 15 years and this is how I am repaid.

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by - Verified Customer May 02, 2016

They were great to work with and am very pleased with the whole experience

by - Verified Customer May 01, 2016

Your people are very nice and professional. I get it that being closed on weekends makes CARS a nice place to work, but it's a bit inconvenient when your car breaks down on a Friday afternoon.

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by - Verified Customer April 28, 2016

Job done quickly, thoroughly and under budget - as always!

by - Verified Customer April 28, 2016

Honest fair and quality repairs

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by - Verified Customer April 27, 2016

Repairs were timely.

by - Verified Customer April 27, 2016

Excellent Service!!

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by - Verified Customer April 26, 2016

Always good

by - Verified Customer April 25, 2016

The service was impeccable and the work performed was professional and well done.

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by - Verified Customer February 16, 2016

Great service with clear communication every step of the way. I got an estimate so I wasn't surprised later, and I never got the sense that anyone was speaking down to me.

by - Verified Customer February 15, 2016

They were awesome, professional, knowledgeable and quick.

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by - Verified Customer February 15, 2016

Honest, fair, and quick. Simple as that.

by - Verified Customer February 10, 2016

They always do good work.

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by - Verified Customer February 08, 2016

I have never had an issue. Work is always done correctly. Only suggestion would make prices a bit more competitive. Prices feel like your almost visiting a dealership.

by - Verified Customer February 03, 2016

The shop does a good job and is very responsive. My only hesitations are that I don't know the actual mechanic working on my vehicle, and the costs are a bit higher than other shops I've used. But I have been very pleased with the service I have received.

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by - Verified Customer February 03, 2016

C.A.R.S. has been serving my family since its opening, through two previous generations of prickly, persnickety engineer types: Uncle Glen retired from NASA; Grandfather Pierce retired from Buckeye Steel Castings. While not an engineer, I have enough science and business savvy to appreciate why both men were loyal customers. The service is appropriate and well explained, knowledgeably provided, and of course, provided with the utmost courtesy. The service staff keep a close eye on both my older vehicles, watching for issues that might develop into problems on the road. As a woman who sometimes drives alone at night, I do NOT need those! Prices are fair, quality is consistently excellent, SO C.A.R.S. service is a fine value.

by - Verified Customer January 31, 2016

I have always been satisfied with service I received.

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by - Verified Customer January 28, 2016

They are always honest and deliver what they promise.

by January 27, 2016

Great people honest work.

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by January 27, 2016

They do outstanding work and are honest about what your car needs.

by - Verified Customer January 26, 2016

Awesome service and pricing.

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by - Verified Customer January 26, 2016

The technicians were great, knowledgeable and friendly. I can schedule appointments online, which is super convenient for me.

by - Verified Customer January 26, 2016

They are honest and efficient.

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by - Verified Customer January 20, 2016

Reliable.

by - Verified Customer January 17, 2016

They are honest, trustworthy, compassionate, and professional. I always feel like I can rely on C.A.R.S.; their work is exceptional.

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by January 13, 2016

I have recommended others to this shop.

by - Verified Customer January 13, 2016

They have always given fantastic service. This time was as usual. They are honest about what was done, and what you need done. They also treat me fairly being a female that doesn't usually happen even now this day in age.... Not all car repairs have been well at OTHER car repair places! I've always been able to trust them.

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by - Verified Customer January 12, 2016

Good, timely service.

by - Verified Customer January 11, 2016

EXCELLENT SERVICE AS ALWAYS.

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by - Verified Customer January 04, 2016

CARS has been servicing my cars for 20 years. My friend recommend them and I have very good experiences with all the personnel. I purchased my current auto from them last year.

by - Verified Customer December 22, 2015

They are honest and stand behind their work.

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by - Verified Customer December 22, 2015

I've always had pretty good service here and my repairs have been done well. I actually made a complaint for something minor once, which actually turned out to just be miscommunication, and the manager there was super responsive and cleared it up immediately. I have come back several times since then. It's a good shop and I feel like the prices are reasonable and the people are honest.

by - Verified Customer December 20, 2015

Have been a C.A.R.S. customer for nearly 20 years - 2 cars w/long lives. 99% satisfaction; on one unsatisfactory occasion, an immediate fix with no charge. Competent repair work; no hidden agendas.

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by - Verified Customer December 20, 2015

Always professional service.

by - Verified Customer December 16, 2015

Very professional, reasonably priced considering the quality. Never any hype or B.S..

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by - Verified Customer December 01, 2015

Excellent work and excellent staff.

by - Verified Customer November 19, 2015

Superb service. Friendly. Competent.

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by November 18, 2015

They did a good job.

by - Verified Customer November 15, 2015

Everyone was polite, courteous, and fair.

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by - Verified Customer November 03, 2015

The folks at CARS have always been honest with me and stood behind their work. Their prices are fair and they offer great senior discounts. The staff is friendly and efficient and my old car (2004) continues to keep me on the road!

by - Verified Customer October 29, 2015

C.A.R.S. has provided excellent service for my cars for about 25 years. I trust them.

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by October 29, 2015

The shop was close to home, provided quick service, and worked well with my schedule. I wouldn't rate higher because I felt like is was often pretty pricey to get work done there.

by - Verified Customer October 22, 2015

I am satisfied with the cost & work.

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by October 21, 2015

Good quality work with customer service.

by - Verified Customer October 18, 2015

Clintonville has always given excellent service for many years.

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by - Verified Customer October 14, 2015

I have always had great service!

by - Verified Customer October 07, 2015

Good service.

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by September 30, 2015

They treat their customers well, don't talk down to them and are respectful.

by - Verified Customer September 23, 2015

My husband, Paul, and I have brought our cars to C.A.R.S. for years. Do not remember exactly when we first started with you but it has been a long time now, and we, and now I, as his widow, have always found all the people who worked with us to be friendly, helpful, knowledgeable, and ready to offer help for some small things for which there was no charge. Thursday, Feb. 18, was an example. My tire pressure light came on; I stopped at C.A.R.S. and my tires were checked and filled where necessary, tested on the road to be certain that light did not come on again, without a charge. I really appreciate that kind of service that I can depend on at C.A.R.S.

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by - Verified Customer September 23, 2015

Excellent service; have recommended several friends.

by - Verified Customer September 22, 2015

They are honest and they accurately assessed amount of time they would need my car for the repairs.

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RepairPal Scorecard
95
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
24
month
Local
warranty
TECHNICAL ABILITY
99
TOOLS & EQUIPMENT
93
CUSTOMER SERVICE
95
CUSTOMER AMENITIES
93

Clintonville Automotive Repair Service (CARS) is a family owned and operated business that has been proudly serving the community since 1962. This very experienced team has an excellent mix of ongoing training and ASE certifications. They have at their disposal the shop equipment necessary to service and repair today's modern vehicles. This combination of tools and knowledge enables them to perform repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to check engine light diagnoses and repairs, as well as your scheduled maintenance needs. Work performed here is backed by a 24 month / 24,000 mile warranty for your peace of mind. Recent customers enthusiastically described this shop to us as, "honest", "fantastic", "professional", "courteous", and "reliable". A local shuttle service, rental vehicles, early bird drop off, and a waiting area with wireless Internet are all available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
+ More

AMENITIES

  • Early Bird Dropoff
  • Rental Car
  • Service Guarantee
  • Shuttle
  • Warranty Accepted
  • Wireless Internet

AFFILIATIONS

  • ASA
  • NAPA
  • iATN

MESSAGE FROM THE SHOP

Family owned and operated established 1962.
Rentals cars available by appointment.
Local shuttle provided up to 5 mile radius.

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More

Map
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