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Clete's NAPA Auto Center

(618) 625-8258
32 Verified Reviews

HOURS
08:00
17:00
http://purl.org/goodrelations/v1#Monday
08:00
17:00
http://purl.org/goodrelations/v1#Tuesday
08:00
17:00
http://purl.org/goodrelations/v1#Wednesday
08:00
17:00
http://purl.org/goodrelations/v1#Thursday
08:00
17:00
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
8:00am to 5:00pm
S
Closed

ADDRESS

138 Douglas St
O'Fallon, IL 62269 USA

AUTO REPAIR EXPERIENCE

  • Ron Shuhayda, Manager
  • Established 1960
  • 3 Auto Repair Mechanics on Staff
  • 2 ASE Certified Auto Technicians
  • 65 Years of Car Repair Experience

Clete's NAPA Auto Center Reviews

OVERALL RATING

32 Verified Reviews
5 stars
(22)
4 stars
(9)
3 stars
(0)
2 stars
(0)
1 star
(1)
by - Verified Customer August 17, 2017

Nice folks; I believe they can be trusted.

by - Verified Customer August 15, 2017

Clete's always does a great job! I trust them with all my cars!!

by - Verified Customer July 06, 2017

The guys at Clete's NAPA Auto Center do a great job. Very friendly. Very knowledgeable. When new brake pads were defective they replaced them for free. Only wish this would have been caught on the test drive to save having to return back to shop.

by - Verified Customer July 06, 2017

Everything was great.

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by - Verified Customer June 26, 2017

I've been a customer of Clete's NAPA Auto Center for 20 plus years. They are like family!

by - Verified Customer May 01, 2017

I always get prompt and detailed professional service. I very much trust their diagnostics and repairs.

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by - Verified Customer April 30, 2017

Very good.

by - Verified Customer April 26, 2017

Service was quick and employees were friendly. Also very helpful when I needed help.

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by - Verified Customer April 26, 2017

Car needed headlight replaced and oil change. They got me in and out the same day without problems.

by - Verified Customer April 19, 2017

They service their customer with professional work and provided only required service that is needed.

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by - Verified Customer April 18, 2017

I always have a good experience at CLETES's. Ron and Tom know my cars and always provide great service.

by - Verified Customer April 13, 2017

They quote what price is beforehand, they call if it changes. These are honest people.

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by - Verified Customer April 13, 2017

Great service and reasonable pricing.

by - Verified Customer April 10, 2017

Well pleased with service.

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by - Verified Customer April 06, 2017

They do their very best to get your vehicle in quickly and fixed quickly.

by - Verified Customer April 03, 2017

A+ They listen and solve problems right the first time in a timely manner! Great customer service!

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by - Verified Customer March 30, 2017

They were very courteous and seemed to know their business well.

by - Verified Customer March 29, 2017

Very impressed and found the staff very friendly and accommodating.

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by - Verified Customer March 27, 2017

Fair pricing, honest work, and reliable service.

by - Verified Customer March 26, 2017

Very Professional and fairly priced.

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by - Verified Customer March 22, 2017

Did work as promised on time.

by - Verified Customer March 20, 2017

Repairs are done in a timely manner and always in accordance with the estimates given.

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by - Verified Customer March 16, 2017

Staff was friendly & they were able to get my truck in quickly.

by - Verified Customer March 15, 2017

Ron was very professional and fairly priced. My vehicle was done very timely. So much so I brought my Husband's car in the following week.

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by - Verified Customer February 02, 2017

Great job, accurate estimate, timely, too!

by - Verified Customer January 31, 2017

Were quick and professional.

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by - Verified Customer January 30, 2017

Took over a week and five follow-up calls to get my truck repaired. Prices were a bit high.

by - Verified Customer January 29, 2017

They are awesome to work with - I wouldn't trust my vehicle to anyone else.

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by - Verified Customer January 24, 2017

The staff was very helpful and the service was excellent.

by - Verified Customer December 13, 2016

Excellent service.

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by - Verified Customer October 31, 2016

Excellent, friendly service I can trust.

by - Verified Customer August 24, 2016

We have always had good service with Clete's and our last visit was no exception. They always are upfront and honest about what needs to be done and what the costs will be. They are always mindful of expense and try to do the very best for a reasonable cost. We had our 17 year old Honda Odyssey in for a basic overhaul before we sent it off with our son in California. Clete's did a wonderful job of identifying all the safety repairs and maintenance that needed to be done. The estimate was fairly close to the end result and the service was fantastic.

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RepairPal Scorecard
93
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
24
month
Local
warranty
TECHNICAL ABILITY
97
TOOLS & EQUIPMENT
90
CUSTOMER SERVICE
94
CUSTOMER AMENITIES
93

Clete's NAPA Auto Center was established way back in 1960 and has been proudly serving O'Fallon and the surrounding area ever since. This RepairPal Certified shop features a very experienced and well-trained team lead by an ASE certified master. They are equipped with the tools and diagnostic equipment necessary for today's modern vehicles. Repairs performed here can range from minor and major mechanical repairs, to check engine light diagnosis and repairs, to tires and wheel alignment, as well as your scheduled maintenance needs. All this work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as “excellent”, “friendly”, “helpful”, “professional”, and "honest". A local shuttle service, rental cars, early bird drop-off, and a waiting area with wireless Internet are also available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Classic Car Repair/Restoration
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
+ More

AMENITIES

  • AAA Member Discount
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Gas/Diesel
  • Heated Waiting Room
  • Military Discount
  • Parts/Accessories
  • Rental Car
  • Senior Discount
  • Service Guarantee
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet
+ More

AFFILIATIONS

  • NAPA

MESSAGE FROM THE SHOP

We take pride in every repair performed. All repairs are backed with warranty. Celbrating 50 years of service.

MAKES WE SERVE

  • Acura
  • Audi
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jeep
  • Kia
  • Lexus
  • Lincoln
  • Mazda
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
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Map
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