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Christian Brothers Automotive - Tomball

(281) 940-3109
203 Verified Reviews
Chip.Fenner@cbauto.net

HOURS
07:00
18:00
http://purl.org/goodrelations/v1#Monday
07:00
18:00
http://purl.org/goodrelations/v1#Tuesday
07:00
18:00
http://purl.org/goodrelations/v1#Wednesday
07:00
18:00
http://purl.org/goodrelations/v1#Thursday
07:00
18:00
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
7:00am to 6:00pm
S
Closed

ADDRESS

24155 Tomball Pkwy
Tomball, TX 77375 USA

AUTO REPAIR EXPERIENCE

  • Jason Wilson, Manager
  • Established 2007
  • 3 Auto Repair Mechanics on Staff
  • 2 ASE Certified Auto Technicians
  • 93 Years of Car Repair Experience

Christian Brothers Automotive - Tomball Reviews

OVERALL RATING

203 Verified Reviews
5 stars
(151)
4 stars
(36)
3 stars
(10)
2 stars
(3)
1 star
(3)
by - Verified Customer January 23, 2017

I was treated with respect.

by - Verified Customer January 23, 2017

Always so friendly and honest. Won't go anywhere else

by - Verified Customer January 23, 2017

Always great service from kind people

by - Verified Customer January 22, 2017

Experience was mostly pleasant, but prices seem kind of high, compared to what I'm used to paying.

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by - Verified Customer January 22, 2017

I stopped in for my inspection we I thought an appointment. 45 minutes later I was out the door. The staff in the office were very nice, and got my settled in efficiently. The price was standard and they got me out when they said they would. Clean facility, good service, good work. Thank you!

by - Verified Customer January 18, 2017

Customer service and quality was the best.

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by - Verified Customer January 18, 2017

Excellent and prompt service. Could be a little less expensive.

by - Verified Customer January 16, 2017

As usual the gentleman that work here were amazing and respectful. It's the only place I go to get work done on my car.

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by - Verified Customer January 11, 2017

I could of saved $90 by just taking it to the auto parts store for free. Won't go back.

by - Verified Customer January 11, 2017

Courteous, friendly helpful.

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by - Verified Customer January 11, 2017

Never a problem.

by - Verified Customer January 09, 2017

I'll be back

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by - Verified Customer January 08, 2017

Jeff was thorough, kind, and helpful

by - Verified Customer January 05, 2017

I was treated with respect and care. They always go above and beyond. In fact I had new wipers I was going to put on my car and they were so kind to do that for me.

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by - Verified Customer January 03, 2017

Great service

by - Verified Customer January 01, 2017

Very professional staff, would definitely recommend.

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by - Verified Customer December 26, 2016

very courteous, honored the advertising discounts, repaired 2 cars ahead of schedule. Very well pleased.

by - Verified Customer December 26, 2016

Fast service!

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by - Verified Customer December 22, 2016

Great Service!

by - Verified Customer December 19, 2016

I appreciated the individuals who spoke to me on the phone and were able to find the reason for needed repair. They then explained what needed to be done; the price and asked if I wanted them to go ahead with the repair. When my car was ready they notified me and sent a driver to pick me up. This is the second time I have used Christian Bros. for my car repairs. They have also done work on my son's car.

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by - Verified Customer December 19, 2016

I don't think I should have to call around and compare repair rates and then report back to CB in order to match the charges of repair. Disappointed. Overcharged by at least $150

by - Verified Customer December 15, 2016

I liked the service and the people really friendly.

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by - Verified Customer December 15, 2016

As always, very professional and courteous.

by - Verified Customer December 14, 2016

As a repeat customer,always great service.
Thank you!!

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by - Verified Customer December 14, 2016

Helpful and professional.

by - Verified Customer December 11, 2016

I've been bringing my car here for years and have never been unsatisfied. They are polite and thorough.

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by - Verified Customer December 11, 2016

Desperately needed an oil change, alignment and tires rotated, as well as a new air filter. Jeff worked me into their busy schedule. I was very grateful and work was performed

by - Verified Customer December 04, 2016

Always excellent service

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by - Verified Customer December 04, 2016

Jason and the crew always go the extra mile to provide good service and trustworthy recommendations for repairs along with quality work I can count on. If something needs a second look, they have unhesitatingly stood by their repairs.

by - Verified Customer December 01, 2016

Great automotive shop and convenient

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by - Verified Customer November 30, 2016

They did a great job. Had my car ready earlier than expectedeven though they were extremely busy

by - Verified Customer November 30, 2016

There were several codes that came up during the diagnoses.It appears as though it was the fuel housing. Right now I'm going thru the wait and see time frame. But right now, all is well

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by - Verified Customer November 29, 2016

We have always been satisfied with our service and this being the reason we've had many return visits. Thank you.

by - Verified Customer November 29, 2016

my favorite shop of all time. Jason and Jeff are always super helpful

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by - Verified Customer November 27, 2016

Jason worked to keep an expensive repair bill down to earth! They had to do more than originally quoted and came out less than estimate.

by - Verified Customer November 24, 2016

Very friendly and professional.

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by - Verified Customer November 24, 2016

It was good.

by - Verified Customer November 20, 2016

Jeff was extremely helpful and kind!

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by - Verified Customer November 14, 2016

Excellent service!! They even were able to drop me off at home and pick me up when my car was ready.

by - Verified Customer November 14, 2016

Nice clean shop and office, very professional personnel I will take my vehicle back again.

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by - Verified Customer November 10, 2016

Excellent service!

by - Verified Customer November 08, 2016

My car drives like a new one now!

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by - Verified Customer November 08, 2016

Very fast and professional service. The shuttle service to and from their shop makes things really convenient.

by - Verified Customer November 07, 2016

I trust this shop to fix what is needed at a fair price and not include unnecessary repairs or costs. I also trust their expertise and ability to do the job right. It may be the best auto repair shop I have used over many years!

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by - Verified Customer November 07, 2016

Very professional. Answered all my questions.

by - Verified Customer November 06, 2016

My recent experience was just like all my previous times there -- letter perfect. Jason and the staff were very friendly and professional and made me feel, as always, that I was in good hands. Great place!

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by - Verified Customer November 03, 2016

Great work and professional employees.

by - Verified Customer October 31, 2016

Was very happy with the service and the work done. Thank you

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by - Verified Customer October 30, 2016

Was happy with the service.

by - Verified Customer October 30, 2016

Prices are too high.

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by - Verified Customer October 27, 2016

As always, the shop did a great job and it was a pleasant experience. Not like any other shop that I have been too.

by - Verified Customer October 27, 2016

Jason and Chip are very kind, respectful, and professional...thanks, as always!

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by - Verified Customer October 27, 2016

love you guys! Christian Brother is honest, quality work. A little pricey, but I will continue to use.

by - Verified Customer October 25, 2016

Excellent customer service!

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by - Verified Customer October 24, 2016

Great customer service!

by - Verified Customer October 23, 2016

satisfied!

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by - Verified Customer October 13, 2016

Dropped off. Gave me a ride into work. Picked up. All was good.

by October 13, 2016

wife forgot the coupon when she picked up my truck at closing on a Friday but the management allowed us to present the coupon on Monday and provided a check for the coupon amount.

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by - Verified Customer October 12, 2016

Service was excellent and work done right.

by - Verified Customer October 12, 2016

simple wheel alignment no drama.

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by - Verified Customer October 12, 2016

Friendly, courteous.

by - Verified Customer October 12, 2016

Good work done, on time.

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by - Verified Customer October 11, 2016

Great customer service, excellent communication.

by - Verified Customer October 11, 2016

Very friendly group. I loved the update phone calls and text messages.

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by - Verified Customer October 11, 2016

Great experience, staff and friendly texts helped.

by - Verified Customer October 09, 2016

Christian Brothers did an excellent job fixing the AC on my Toyota Camry. They called and told me what was to be done and how much it would cost. They fixed my car in two days, which was quick considering the labor involved. Jason and Tim are very courteous and knowledgeable, and I have referred Christian Brothers to my friends. I am a very satisfied customer and will always bring my car to Christian Brothers for any service I may need. Thank you Christian Brothers.

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by - Verified Customer October 09, 2016

Christian Brothers has earned my trust by their honesty, quality of work and parts, fair pricing, timeliness of repairs and great customer service.

by - Verified Customer October 06, 2016

Excellent customer service as always!! Super friendly and helpful! Great atmosphere! Quality service!

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by - Verified Customer October 03, 2016

Very nice folks and felt good about the work they did.

by - Verified Customer October 02, 2016

Very polite and provided me an estimate and that estimate was the final price as well. I will continue to use them. Very professional!

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by - Verified Customer October 02, 2016

Customer service was top notch. I pulled into the parking lot and someone came outside to greet meet as I was walking toward the front door. He asked what they could do for me today and then escorted me inside to get me connected with the right counter person. Their personalities are awesome. I had no appointment for an inspection but they got me in and out right away.

by - Verified Customer September 28, 2016

Overall experience was great, in and out in one day with quite of bit of work that needed to be done. The manager was awesome and they kept me very well informed throughout the day.

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by - Verified Customer September 28, 2016

Fixed A/C it works good!!!

by September 27, 2016

Staff is always efficient and friendly and I trust their service.

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by - Verified Customer September 27, 2016

All my needs were met from the mechanics.

by - Verified Customer August 29, 2016

It was for a routine oil change that turned into a new drive belt and pulley. They were right on target with what I needed.

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by - Verified Customer August 28, 2016

all work done promptly, excellent service

by August 28, 2016

The car starts. This is good. The steering wheel squeaks a bit.

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by - Verified Customer August 28, 2016

Very courteous

by - Verified Customer August 18, 2016

Jason provides some of the best customer service I have ever experienced and is they reason why I've been coming to this location for so many years even though it's about 50 miles from where I live.

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by - Verified Customer August 17, 2016

They are aweaome. Service is great, friendly and on time.

by - Verified Customer August 17, 2016

Fantastic customer service

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by - Verified Customer August 15, 2016

very helpful

by - Verified Customer August 15, 2016

Quick and friendly

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by - Verified Customer August 14, 2016

The people were very kind and honest.

by - Verified Customer August 11, 2016

The people at Christian Brothers Automotive in Tomball are honest, candid, and overall great mechanics. Plus, they guarantee their work.

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by - Verified Customer July 25, 2016

Helpful, professional, willingness to answer questions, great shuttle service, work completed in a timely manner, and a true Christian atmosphere as giving is always evident in the waiting area. An outstanding group of individuals making unexpected and most times unwanted experiences tolerable.

by - Verified Customer July 24, 2016

Ok

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by - Verified Customer July 20, 2016

Everyone is very helpful and knowledgable.

by - Verified Customer July 18, 2016

Very good - all employees very helpful.

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by - Verified Customer July 18, 2016

Thus far I have received prompt service the two times I have visited this location.

by - Verified Customer July 17, 2016

Awesome people

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by - Verified Customer July 13, 2016

Fixed what was needed.

by - Verified Customer July 07, 2016

Honest, caring for customer's costs, convenient and well organized

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by - Verified Customer July 07, 2016

Good friendly service! Fast service and I really appreciate the free shuttle!

by - Verified Customer July 06, 2016

Very professional and courteous. The work was done timely as well. 100% happy.

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by - Verified Customer July 05, 2016

We had a great experience. We trust the service provided.

by - Verified Customer July 04, 2016

The customer service is great but the actual work is not so great to be honest. I had my alternator replaced and the very next day I had to take it back because my car died. Found out it was a bad part and my car still is acting up with the 2nd replacement I called and talk to one of the guys and he said to bring it back which is hard since I work 80 hours a week but Monday I will be back because I'm finally off. Like I said the customer service they excel at I'm just confused about the actual work being done.

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by July 04, 2016

The shop is normally very busy but timely in getting your car problem assessed and fixed.

by - Verified Customer June 19, 2016

Diagnosis took a bit longer than quoted - half a day longer. Overall pleased.

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by - Verified Customer June 15, 2016

My check engine light is on afterwards but haven't been able to stop back by.

by - Verified Customer May 25, 2016

Fast and excellent.

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by - Verified Customer May 24, 2016

I trust these guys. Clear and organized communication. The shop is always slammed though causing a one-day visit to be rare.

by - Verified Customer May 24, 2016

Had an oil change and inspection. There was an issue with my car that they couldn't replicate but other than that not too much to review.

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by - Verified Customer May 23, 2016

As always, an awesome experience. Service work was completed and satisfactory. One minor hiccup, I'd love updates throughout the day on if test drive was completed or when work started or at least where we are in line. I totally understand mine isn't the only vehicle being repaired but it would be a relief to know its status even if to say it hasn't been looked at yet but will be within the hour.

by - Verified Customer May 17, 2016

always honest

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by - Verified Customer May 17, 2016

Everyone greets you friendly. They explain everything to you. Very helpful.

by - Verified Customer May 16, 2016

Highly attentive. In and out with no issues.

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by - Verified Customer May 16, 2016

Great and honest.

by - Verified Customer May 12, 2016

They are awesome.

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by - Verified Customer May 12, 2016

I called CB the day before and asked if I could leave my car for an oil change. I did not have an appointment. I anticipated I would have to be taken to work and picked up when my car was ready. I got there pretty early so I would not be late for work. When I talked to the employee I was told they had time to service my car while I waited. My car was ready in record time and I was not even late for work. Over the past years I have taken my car to CB they have always exceeded my expectations. They have always gone above and beyond with their professionalism and everyone is very courteous and friendly.

by - Verified Customer May 11, 2016

Great service and I love taking my car because they are honest and competent.

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by - Verified Customer May 10, 2016

Not just my last experience but every since I started using Christian Bros. as my auto repair shop I've been very satisfied with both the work & cost. Christian Bros. has saved me a lot of money.

by - Verified Customer May 10, 2016

Great customer service, cost was reasonable, and the car is running great.

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by - Verified Customer April 14, 2016

Great service, courteous front desk personnel, and they back their work.

by - Verified Customer April 14, 2016

Good honest service.

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by - Verified Customer April 12, 2016

Very friendly, honest and courteous. They explained what needed to be done and why.

by - Verified Customer April 12, 2016

Very professional and honest service.

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by - Verified Customer April 12, 2016

Timely service and they will pick me up.

by - Verified Customer April 11, 2016

Friendly, good location, prompt service.

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by - Verified Customer April 10, 2016

The service was good.

by - Verified Customer April 07, 2016

I have always had the highest quality professional care from Christian Brothers and would highly recommend them to all of my family and friends. Fast service and good prices.

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by - Verified Customer April 05, 2016

I was treated well and honestly.

by - Verified Customer April 05, 2016

Courteous, professional and friendly.

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by - Verified Customer April 05, 2016

They are close and honest but too expensive.

by April 04, 2016

Everything was done in a timely manner.

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by - Verified Customer April 03, 2016

You fixed the problem... as stated.

by - Verified Customer April 03, 2016

Employees are always friendly, courteous and efficient.

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by March 31, 2016

They are courteous, helpful, and they take their time in explaining what is needed with your vehicle.

by - Verified Customer March 30, 2016

The service was excellent!

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by - Verified Customer March 29, 2016

Great people on staff.

by - Verified Customer March 29, 2016

I had returned my vehicle because of a recurring error message, the problem was not resolved.

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by - Verified Customer March 10, 2016

The service here is amazing and they are fast and honest.

by - Verified Customer March 09, 2016

I never have to wait a long time for the work to get done. The people are very courteous and friendly. The work is done quickly and efficiently and I never need to worry about whether the work is done correctly. They know me when I walk in the door.

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by March 09, 2016

I trust them. Just an overall feeling that they are honest.

by - Verified Customer March 09, 2016

Good work.

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by - Verified Customer March 07, 2016

Just a great place to do business. No problems no worries. Honest, trustworthy, and friendly.

by - Verified Customer March 07, 2016

I fully trust CBA based on a history of my own good experiences there.

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by - Verified Customer March 06, 2016

Very good service.

by - Verified Customer March 06, 2016

I trust them.

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by - Verified Customer March 06, 2016

They were so nice and fixed my car fast.

by - Verified Customer March 03, 2016

They are always so helpful and give me a whole explanation of what my car needs!

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by - Verified Customer March 03, 2016

Very good quality work, excellent service, but toward the expensive side - I don't mind paying it, it's worth it to me, but many of my friends probably would find it too expensive.

by - Verified Customer March 01, 2016

Great and trustworthy service! : )

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by - Verified Customer March 01, 2016

They have provided me with good service and have been honest in recommending work to be done on our vehicles.

by - Verified Customer March 01, 2016

They have the best prices for oil changes on large trucks! Fantastic service-offered to repair a broken taillight free. Friendly staff, clean facilities...I'm now a lifetime customer.

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by - Verified Customer March 01, 2016

I like the friendly service, decent prices, and extra features such as hours and shuttle.

by - Verified Customer February 28, 2016

Friendly, honest service.

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by - Verified Customer February 24, 2016

This shop is very efficient and reasonably priced.

by February 24, 2016

Good service.

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by - Verified Customer January 28, 2016

Great Service and polite people.

by - Verified Customer January 27, 2016

Everyone is nice and polite. They always do a good job.

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by January 26, 2016

Great service.

by - Verified Customer January 26, 2016

Good service for a fair price, delivered on time and as promised.

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by - Verified Customer January 25, 2016

GOOD SERVICE, CUSTOMER FRIENDLY, QUICK TURNAROUND, TRUSTWORTHY.

by - Verified Customer January 25, 2016

Great service.

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by - Verified Customer January 25, 2016

Great staff.

by - Verified Customer January 25, 2016

Fast. Convenient. I like the quality.

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by - Verified Customer January 24, 2016

Very polite, checked my car for anything and everything possible, reasonable pricing as well.

by - Verified Customer January 24, 2016

They were honest and did the work in a timely manner.

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by - Verified Customer January 21, 2016

Everyone there is very friendly and helpful. They seem to go above and beyond the expected to make sure your car gets the care it needs.

by - Verified Customer January 21, 2016

I really appreciate the integrity that Christian Brothers provide in an auto repair shop.

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by - Verified Customer January 19, 2016

They are honest.

by - Verified Customer January 17, 2016

Great service, great people.

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by January 12, 2016

YOUR PEOPLE ARE FRIENDLY AND WILL TRY HAVE REPAIRS DONE THE SAME DAY.

by January 10, 2016

Good service.

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by - Verified Customer January 06, 2016

Great service and honest estimates.

by - Verified Customer October 27, 2015

They provided excellent service at a better than expected price.

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by - Verified Customer October 22, 2015

I have found them to be honest and not lie like many other places. They are also attentive and even have a shuttle to transport people to nearby restaurants while they wait.

by - Verified Customer October 15, 2015

I am very pleased with their customer service and honesty. I feel that we have made the very best choice. We prefer to take our vehicles to just one place, this is where we will take all of them in the future.

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by - Verified Customer October 14, 2015

Prompt service.

by - Verified Customer October 12, 2015

They were helpful, seemed to be honest about the repairs needed, guarantee their work for two years.

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by - Verified Customer October 01, 2015

Friendly and helpful service, fair pricing.

by - Verified Customer September 17, 2015

I had an appointment and needed the car back by a certain time and they agreed they could have it done by then and it was!

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by - Verified Customer September 13, 2015

Very good, but seem a little bit too pricy. I will pay the extra money to make sure my car is fixed correctly.

by August 19, 2015

Car was not ready soon enough for us to pick up prior to weekend - had to wait until Monday morning. Inside rear-view mirror was knocked off and sitting in the cupholder - no note, wife noticed as she drove off. Called in to report and was told they would order a repair kit but was never called. had to repair myself.

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by August 17, 2015

Great service.

by August 05, 2015

Professional and friendly service.

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by - Verified Customer July 26, 2015

Great service.

by - Verified Customer July 26, 2015

Very easy to work with will do anything I ask I love these guys.

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by - Verified Customer July 13, 2015

Good service.

by June 22, 2015

Great customer service. Very knowledgeable and friendly.

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by - Verified Customer December 10, 2014

They are Christians and I'm confident they'll do HONEST work, that's what we have too little of nowadays! I've been dealing with CBA for probably 10 years now & still have ALWAYS been pleased with work they've done for me.

by - Verified Customer November 09, 2014

Great and fast service always.

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by - Verified Customer July 08, 2014

I believe they are honest and they work hard to help their customers.

by - Verified Customer June 24, 2014

They left caps off and dipsticks loose. Then blamed us for not checking them.

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by - Verified Customer June 17, 2014

I like their service.

by - Verified Customer June 17, 2014

I like the quality of service, warm inviting atmosphere, snacks, and coffee.

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by - Verified Customer June 08, 2014

They are knowledgeable, they explain things with zero pressure, and they are friendly. I think the price is pretty fair.

by June 01, 2014

Still waiting for additional work already paid for to be scheduled.

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by - Verified Customer March 09, 2014

Jason and his group have always taken exceptional care of us.

by - Verified Customer February 02, 2014

I have been going to Christian Brothers for a few years and I wouldn't take my car anywhere else. They are up front with me and I trust them. That is huge to me. They have made several repairs to my car and I haven't had to go back with issues.

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by - Verified Customer January 30, 2014

Friendly and great customer service. I like that I can schedule an appointment online.

by January 02, 2014

They are trustworthy.

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by - Verified Customer December 25, 2013

I trust them.

by - Verified Customer November 24, 2013

Great customer service from the very start.

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by - Verified Customer November 07, 2013

Routine items they should do well, however we've taken vehicles to the dealer for extensive work and the dealer showed us where the proper work wasn't done. Not always but enough we won't be back.

6 verified customers did not leave comments but provided these ratings:
by Don, Roman, Roman, Peggy, Robert
by Judy

RepairPal Scorecard
94
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
24
month
Local
warranty
TECHNICAL ABILITY
97
TOOLS & EQUIPMENT
100
CUSTOMER SERVICE
89
CUSTOMER AMENITIES
95

The Tomball location of Christian Brothers Automotive has been serving the local community since 2007. This RepairPal Certified shop strives to stay on top of the latest technologies and to be a leader in the local community by providing the highest level of automotive repair coupled with the best customer service. Recent customers describe this team as “trustworthy”, “professional”, “friendly”, "helpful", and “knowledgeable”. The technicians bring an excellent mix of experience, ongoing training, and ASE certifications. They are well equipped to handle repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to check engine light and computer system diagnoses and repair, to state smog and safety inspections, as well as your scheduled maintenance needs. Repairs are covered by a 24-month / 24,000-mile warranty for your peace of mind. A local shuttle service, rental & loaner vehicles, early bird drop off, and a waiting area with wireless Internet are all available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
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AMENITIES

  • AAA Member Discount
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Free Multi-Point Safety Inspection
  • Loaner Car
  • Rental Car
  • Service Guarantee
  • Shuttle
  • Wireless Internet
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AFFILIATIONS

  • iATN

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
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Map
Get Directions to Christian Brothers Automotive - Tomball