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Christian Brothers Automotive - Madison

(256) 485-6133
196 Verified Reviews
al003@cbauto.net

HOURS
07:00
18:00
http://purl.org/goodrelations/v1#Monday
07:00
18:00
http://purl.org/goodrelations/v1#Tuesday
07:00
18:00
http://purl.org/goodrelations/v1#Wednesday
07:00
18:00
http://purl.org/goodrelations/v1#Thursday
07:00
18:00
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
7:00am to 6:00pm
S
Closed

ADDRESS

7264 Hwy 72 W
Madison, AL 35758 USA

AUTO REPAIR EXPERIENCE

  • Michael Colbert, Manager
  • Established 2012
  • 5 Auto Repair Mechanics on Staff
  • 1 ASE Certified Auto Technician
  • 68 Years of Car Repair Experience

Christian Brothers Automotive - Madison Reviews

OVERALL RATING

196 Verified Reviews
5 stars
(129)
4 stars
(47)
3 stars
(13)
2 stars
(3)
1 star
(4)
by - Verified Customer January 24, 2017

Excellent

by - Verified Customer January 24, 2017

Always a great job.

by - Verified Customer January 23, 2017

Great job. Price seamed a little high.

by - Verified Customer January 19, 2017

Excellent service, both Mike's were professional and kept me informed as to the progress of work and when the vehicle was completed and ready to pickup up. I'm a repeat customer and have had all of my vehicles successfully serviced and maintained at their location.

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by - Verified Customer January 17, 2017

Professonal

by - Verified Customer January 15, 2017

Excellent service. I brought my truck in because I saw radiator fluid leaking from the engine. I was pretty confident the water pump needed to be changed so I dropped the truck off with Christian Bros early in the morning. I didn't have an appointment however they told me they would look at the truck when they had a chance. They emailed me at 1225 with the estimate and once I gave the okay to begin repairs the truck was fixed later that afternoon.

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by - Verified Customer January 15, 2017

Mike was very helpful in getting the repairs made to our Mazda.

by - Verified Customer January 09, 2017

Amazing like always Mike, Mike and the gang has always treated me with respect and they've always taken the time to explain issues and recommendations for repair.

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by - Verified Customer January 08, 2017

Fast, courteous, and reliable service.

by - Verified Customer January 08, 2017

First time using Christian Brothers. Had a great experience. Will most likely use again in the future. Communication was outstanding! Thanks for fixing my Jeep.

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by - Verified Customer January 05, 2017

Very professional and friendly.

by - Verified Customer January 05, 2017

They found a safety issue that otherwise wouldn't have been found until it caused a serious prob

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by - Verified Customer January 05, 2017

Staff demonstrated outstanding technical knowledge and excellent communication skills in explaining required services.

by - Verified Customer January 04, 2017

I was very pleased that Christian Brothers Automotive took the time required to figure out what was wrong with my car. It was a tricky problem but they did not give up on us. Thank you for the good work! Everything seems to be running beautifully now!

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by - Verified Customer January 03, 2017

Good experience

by - Verified Customer January 02, 2017

Excellent service

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by - Verified Customer December 29, 2016

When I sent the car to the shop, I felt it would be a waste of mokey. Christian brothers confirm my assessment. Since it was my daughter's car, I needed a real mechanic to look at it and give my son in law the cost and explanation for the failure.

My only complaint would be that they did not remove defective crankshaft pulley.

I will probably do that so my daughter and her husband can see what the problem was.

by - Verified Customer December 28, 2016

Good work, good prices....I will go back

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by - Verified Customer December 28, 2016

Good honest people.

by - Verified Customer December 21, 2016

First-time experience with CBA. It was great and we will use them again in the future.

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by - Verified Customer December 21, 2016

Great service

by - Verified Customer December 20, 2016

Michael and Mike were extremely courteous and explained everything that needed to be done to the car, including what needed to be done now and what could wait. I found Christian Brothers to be a great place to take my automobiles for future repair and maintenance work.

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by - Verified Customer December 20, 2016

Everyone was very nice at the shop. After receiving my SUV back I had small oil leak and Mike was great to get my SUV in and out in same day. Also the other Mike helping me get back to work on my lunch break in a timely matter. Thanks for everything!

by - Verified Customer December 20, 2016

I was given a very thorough estimate for the repair of my son's car. Work was done quickly and very professionally.

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by - Verified Customer December 19, 2016

Good.

by - Verified Customer December 15, 2016

Good experience

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by - Verified Customer December 15, 2016

Pressured and did not repair the issue with my car.

by - Verified Customer December 15, 2016

Good.

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by - Verified Customer December 15, 2016

I wrote oil change on the envelope when I drop the key off but the oil change was never done . The drive shaft works great now.

by - Verified Customer December 15, 2016

Felt very comfortable with the whole experience. I am new to the area and was told to come here. Boy am I glad I listened.

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by - Verified Customer December 14, 2016

Note: car had to return to shop again to re-repair a part, but it was not Christian Brothers' fault. The part was defectively designed. The repair person identified the defect in the design and implemented a repair solution. They will back it up with a note to the vendor of the defective design and suggested a modification. Good on Christian Brothers! They are my first choice in repair services.

by - Verified Customer December 14, 2016

Always satisfied at Christian Brothers. Nine guys, great work- wouldn't go anywhere else.

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by - Verified Customer December 13, 2016

Very informative and nice staff. Work was done quickly and accurately

by - Verified Customer December 11, 2016

They found a problem with the car that was related to another third party that had worked on the car in the past. I was able to go back and get it fixed.

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by - Verified Customer December 07, 2016

Always fair, efficient and courteous.

by - Verified Customer December 07, 2016

Finished earlier than expected. They continue to retain me as a loyal customer.

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by - Verified Customer December 07, 2016

Mike and Mike are very nice and honest. The whole crew gets things done quickly! Thank you.

by - Verified Customer December 04, 2016

Paid over $1,500 for 1st visit/repair, paid over $70 for second visit and problem still exist. Customer service is rude, short, and I was told the price is associated because of the type of vehicle you own. My car still have issues. So, I am not confident nor will I continue to support this establishment.

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by - Verified Customer November 30, 2016

excellent

by - Verified Customer November 28, 2016

The staff were friendly and helpful, and although there were delays in the repairs, it wasn't their fault and they were very helpful about getting it sorted out, and offered to help me get where I needed to go.

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by - Verified Customer November 20, 2016

I really appreciate Christian Brothers giving us an estimate that was right on the money and didn't charge to check to see what needed to be repaired. I recommend Christian Brothers to anyone that needs service on their vehicle! Praise God for an HONEST repair shop.

by - Verified Customer November 20, 2016

I have been a customer for several years and wouldn't consider having anyone else service my car.

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by - Verified Customer November 17, 2016

My experience is always excellence. I just submitted a written evaluation about a week ago and said how professional and helpful all the staff is. Thanks!

by - Verified Customer November 16, 2016

Staff was very friendly and service was done in a timely manner.

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by - Verified Customer November 14, 2016

This was our first time using Christian Brothers and they will be our go-to for the future. Extremely nice, low pressure and explained work they recommended very well without a patronizing or condescending tone.

by - Verified Customer November 14, 2016

Diagnosed a brake problem quickly. Chose to do the repair work myself.

Great job with alignment and advice to not worry about an item that doesn't affect driving experience on older truck.

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by - Verified Customer November 14, 2016

Excellent, as always.

by - Verified Customer November 09, 2016

Friendly service, everything explained to my satisfaction. Not sure about price, as I didn't get an estimate anywhere else. I'm satisfied.

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by - Verified Customer November 09, 2016

Mike Collier provided great service.

by - Verified Customer November 09, 2016

Being someone who must trust the advice/recommendations of the repair shop employees, I have never felt that Christian Brothers tried to 'suggest' that my vehicle needed 'additional' services not needed.

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by - Verified Customer November 08, 2016

Price was high.

by - Verified Customer November 07, 2016

GREAT EMPLOYEES AND EXCELLENT SERVICE

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by - Verified Customer November 06, 2016

very friendly people, the cleanest shop I have been in,

by - Verified Customer November 06, 2016

The staff was very friendly, the lobby was very clean and smelled good. And they had chocolate YUM

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by - Verified Customer November 06, 2016

Very clean and efficient, albeit more expensive than expected.

by - Verified Customer November 06, 2016

I have always had a great experience. Being honest has always meant a great deal to me. I have some had unpleasant experiences at other businesses.

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by - Verified Customer November 03, 2016

Good job, done right and fast.

by - Verified Customer November 02, 2016

Good service.

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by - Verified Customer November 01, 2016

Very friendly atmosphere

by - Verified Customer October 31, 2016

FRIENDLY EMPLOYEES AND EXCELLENT SERVICE.

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by - Verified Customer October 31, 2016

Nice people and great service

by - Verified Customer October 31, 2016

Great people!

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by - Verified Customer October 10, 2016

Outstanding support and service. Very honest and knowledgeable. Pricing is competitive on most items.

by - Verified Customer October 10, 2016

The shop communicated well and fully explained the service that needed to be done.

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by - Verified Customer October 10, 2016

Fixed my car relatively quick.

by October 06, 2016

Great people, clean but the price/quote was very high.

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by - Verified Customer October 04, 2016

Very friendly owner and mechanics. Wouldn't hesitate to take my car back there.

by - Verified Customer October 04, 2016

Mike is always so nice.

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by - Verified Customer October 03, 2016

All the repairs were done extremely quickly. Everyone was very helpful and friendly...and Mike went above and beyond in facilitating my ability to get my van fixed. I have had nothing but positive experiences here!

by - Verified Customer September 30, 2016

Informative on the problem with car.

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by - Verified Customer September 30, 2016

The guys there are great. Professional, competent. Work always done with excellence.

by - Verified Customer September 29, 2016

I am satisfied with the service received for my 1999 Mazda 626. I was initially told I would be charged for the diagnostic check, but thankfully I was not. the warranty on the work gives me confidence that if anything were to go wrong with the repair job, I could bring the car back for a reassessment.

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by - Verified Customer September 29, 2016

The people at CB worked to fit my car in at th last minute. They were very helpful and completed the service in a reasonable amount of time. It is great to find a place that doesn't try to sell a bunch of unnecessary work.

by - Verified Customer September 28, 2016

Christian Brothers treated me with respect and professionalism. My service experience was great.

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by - Verified Customer September 26, 2016

True professionals. They know what they are doing. They took the repairs personal as though it was there own vehicle. They didn't just fix the vehicle, give it back, take my money and say thank you. They took the time to explain everything they repaired and how to prevent it in the future. They also gave me a discount for being in the military.

by - Verified Customer September 26, 2016

I got a quick update on my vehicle's issues, and what was recommended to fix it.

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by - Verified Customer September 26, 2016

Excellent. Work done professionally.

by - Verified Customer September 23, 2016

courteous and professional service.

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by - Verified Customer September 22, 2016

The problem was fixed. However, I was very disappointed to have to pay over $70 for diagnostics (check engine light was on which only required a code reader) in addition to the labor on replacing the coil. Most of the other places perform the diagnostics FREE if you have the work done in their shop!

by - Verified Customer August 25, 2016

Way over priced

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by - Verified Customer August 25, 2016

Best place in town.

by - Verified Customer August 23, 2016

Very courteous and efficient. Repairs were less than quoted. Hard to beat that in this day and age.

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by - Verified Customer August 23, 2016

Routine check up and air filters replaced general maintenance

by - Verified Customer August 22, 2016

Very professional. Honest.Fixed my problem quickly the first time.

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by August 19, 2016

They were great as usual. Gave me a great assessment of my car for a fair price.

by - Verified Customer August 18, 2016

Fast! AAA+

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by August 17, 2016

Great service and good communication.

by - Verified Customer August 16, 2016

Quality people, good service, high prices.

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by - Verified Customer August 15, 2016

Great service. Done faster than expected. Patient with insurance company.

by - Verified Customer August 15, 2016

Very friendly,
Explained all the service needed and what was coming in the future

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by - Verified Customer August 15, 2016

Alternator replaced

by - Verified Customer August 11, 2016

Issue was identified quickly, communication with third party warranty was flawless, and the work was done quickly. All I could ask for, but more than any other shop seems to be able to do.

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by - Verified Customer August 10, 2016

Good work, got me in and out the same day. Called with an estimate prior to any work being done, so far I'm highly satisfied with the quality of the work. Pricey, but you get what you pay for.

by August 10, 2016

They communicated everything well with me and finished the work on time. However one issue, the ABS sensor, they changed out for some reason (I forget, they told me, and it was of no additional cost) is now messed up, so I'm needing to take it back, hopefully at no charge...

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by August 09, 2016

I brought in my vehicle for a repair. They were willing to use the parts I already had purchased.

by - Verified Customer August 09, 2016

They did a good job, fixed the problem and kept me informed - just what I wanted!

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by - Verified Customer August 08, 2016

Quick response, reasonable estimate. Third visit to shop and same service level every time.

by - Verified Customer August 08, 2016

Proper service

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by - Verified Customer August 04, 2016

The service was professionally done, done on my schedule and the price was fair.

by - Verified Customer August 04, 2016

Checked air conditioner in CRV which had stopped cooling. Service advised that system had been over filled with Freon and that the system was pumped down and the correct amount has been returned to the system. Service person called and advised about work and I admitted that I had over filled and did not have the means to reduce the level of Freon. Service was outstanding, prompt, and friendly - could not ask for more. Most people hate to take an automobile in for air conditioner service since it is generally assumed that the consumer is really ripped-off for this type service. After this honest and friendly service you can believe that my next automobile service will be with this same facility. Thank you for your service.

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by August 03, 2016

Prices not the cheapest, but reasonable

by - Verified Customer August 03, 2016

Very professional

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by August 03, 2016

Great service.

by - Verified Customer August 03, 2016

They are honest and very professional. I highly recommend them.

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by - Verified Customer July 22, 2016

They found the trouble and fixed it the same day. Great Job!

by - Verified Customer July 22, 2016

On time. Expedient. Reasonable pricing. Insight to future issues

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by - Verified Customer July 22, 2016

Friendly and very informative

by - Verified Customer July 19, 2016

Fast, friendly service.

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by - Verified Customer July 18, 2016

Great job

by - Verified Customer July 18, 2016

Very good and professional

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by - Verified Customer July 14, 2016

Very honest and professional staff

by - Verified Customer July 12, 2016

I was treated courteously. They are kind enough to give me a ride back home if they keep my vehicle all day so I don't have to sit at the shop the whole time. They picked me up when the car was finished and brought me back. Their prices are higher than other shops but the work they do is great.

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by - Verified Customer July 12, 2016

Super friendly guys who always remember me and the status of my cars. They always give good advice and have taken great care of myself and family over the past few years.

by - Verified Customer July 07, 2016

Very good experience, albeit expensive. Professional and courteous. Explained issue and costs well.

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by - Verified Customer July 06, 2016

Car is fixed!

by - Verified Customer July 05, 2016

They were not pushy and informed me very well of the problems. They're a little more expensive but easy to work with

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by - Verified Customer July 01, 2016

The guys are great! Too many reasons to say that to write them all. Mike and Chris are superb.

by - Verified Customer July 01, 2016

Top-notch. Everyone was extremely polite and knowledgeable.

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by - Verified Customer July 01, 2016

They were fantastic. Super nice folks who do fantastic work.

by - Verified Customer June 30, 2016

Service completed as promised.

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by - Verified Customer June 30, 2016

Excellent service, price, and time in shop!

by - Verified Customer June 29, 2016

They did a great job

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by - Verified Customer June 28, 2016

No problems!

by - Verified Customer June 17, 2016

Easy to work with. Great customer service

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by - Verified Customer June 15, 2016

The service requested was completed on time and the customer service was outstanding!

by - Verified Customer June 15, 2016

Very helpful in diagnosing the problem quickly. The repairs were made the same day which made it very convenient.

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by - Verified Customer June 13, 2016

Excellent service.

by - Verified Customer June 13, 2016

Everyone was very nice and explained everything to me. My car was only there for 1 1/2 to 2 days.

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by - Verified Customer June 10, 2016

Always super friendly and helpful

by - Verified Customer June 10, 2016

We had an emergency breakdown on a Friday, had the car towed to their location and the repair was completed by Tuesday at a reasonable price. We couldn't get down to their location right away so we paid them on-line and they left the keys in the vehicle locked up so we could retrieve off hours. Very friendly. Very professional.

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by June 07, 2016

Great service.

by - Verified Customer June 03, 2016

Mike and Mike were extremely friendly, honest and professional. The service was provided within the estimated schedule and at a reasonable price. Will definitely use them again.

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by - Verified Customer June 03, 2016

I was very pleased with how professional the whole experience was. I had my car serviced for the first time at Christian Brothers and I was blown away with how clean the environment was, how professional the staff was and how easy they were to work with. I will definitely be back!

by - Verified Customer June 02, 2016

Cost and time estimates were exactly correct.

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by June 01, 2016

if my car had a major problem, I might consider them. Car had leaking radiator. Blown head gasket was the call. Took it to another shop, leaky hose discovered, replaced, car is running great

by - Verified Customer May 26, 2016

Excellent, trustworthy service

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by - Verified Customer May 24, 2016

They were quick, and communicated well.

by May 20, 2016

Work was timely and fairly priced. The only issue I had was having to clean the grease stains from the side interior door handle, steering wheel, and seat bottom trim. This is the 1st time I've been and hope this inattention to detail is not reflective of the mechanical work done.

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by - Verified Customer May 18, 2016

I like being able to schedule appointments online and receiving quotes via email.
I don't like that I can't schedule next-day appointments online.

by - Verified Customer May 18, 2016

Professional, quick, and helpful.

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by - Verified Customer May 18, 2016

Had air conditioning work done. Did a fantastic job on repairing it.

by - Verified Customer May 17, 2016

Work performed: corrected display of engine light. Documentation of work performed also included estimation of future work, however the miles documented by Christian Brothers for my next timing belt replacement is wrong. Toyota's records show timing belt was replaced at approx 152000 and they recommend replacing at every 90,000 miles. Recognize we can all make mistakes, however it does effect my trust. And it seemed like a lot of money to determine which O2 sensor was bad, considering one was recently replaced.

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by May 12, 2016

Very courteous and friendly; willing to talk with the customer about the issue(s) found on their automobile.

by - Verified Customer May 11, 2016

Very friendly and courteous staff. Happy with service.

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by May 09, 2016

Experience was good, I would recommend it. Only thing I don't like is when they say "bring it in, we can get to it" but on average they are only able to get to it the next day.

by - Verified Customer May 09, 2016

They were very honest and repaired my vehicle as cost effective as possible.

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by - Verified Customer May 09, 2016

They are honest, efficient

by - Verified Customer May 05, 2016

Excellent repair of rear latch handle. That plus oil change complete in a couple of hours.

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by - Verified Customer May 04, 2016

Christian Brothers Automotive was able to quickly determine our car's problem and make a recommendation for the repairs.

by - Verified Customer May 04, 2016

Always excellent service!

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by - Verified Customer May 03, 2016

As ever time before, excellent service. Friendly yet professional staff. Work done in a timely manner and pleased with the work they did.

by - Verified Customer May 02, 2016

Very professional and thorough. Great group of guys.

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by May 02, 2016

They eventually fixed my car, but it took multiple attempts and they were sometimes slow to get back to me.

by - Verified Customer May 02, 2016

Staff went above and beyond to make sure that I was taken care of. Very thorough and knowledgeable.

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by - Verified Customer February 12, 2016

I like the service.

by - Verified Customer February 10, 2016

Great service and fair prices.

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by February 10, 2016

I have used Christian Brothers several times in the past and always have great service.

by - Verified Customer February 09, 2016

Mike and the guys always take care of me and my car. I'm one to customize my vehicle quite a lot and they are always there to help me with my projects. I know I can trust them every time I come in!

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by - Verified Customer February 09, 2016

They are very customer focused and extremely reliable.

by - Verified Customer February 09, 2016

Friendly staff, quick turnaround, Christian organization.

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by - Verified Customer February 08, 2016

Great service!

by - Verified Customer February 04, 2016

Thus far the shop seems honest and forthcoming when it comes to problems with my car and fixing it. Though time will tell if the prices for repairs are reasonable.

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by - Verified Customer February 04, 2016

Mike & Mike are excellent. Very knowledgeable about my Honda Pilot.

by - Verified Customer February 01, 2016

Timely, honest, pleasant in general.

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by - Verified Customer January 21, 2016

We have recommended this shop to others now. The repair work seemed effective and we felt we were handled well as customers.

by - Verified Customer January 20, 2016

The service was very good.

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by - Verified Customer January 19, 2016

They got our problem fixed. They are friendly courteous.

by - Verified Customer January 15, 2016

I've had work done twice by this company's shop and one being a transmission rebuild which is the number one most screwed up job by 87% of automotive shops around. I haven't had any trouble with the transmission since having it repaired by Christian Brothers Automotive.

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by December 29, 2015

Professional, Provided detailed explanation of all work prior to performing it.

by - Verified Customer December 28, 2015

Great service, friendly, trustworthy, knowledgeable staff. Fair prices.

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by - Verified Customer December 22, 2015

They backed their work without question.

by - Verified Customer December 11, 2015

Great Service great price.

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by - Verified Customer December 07, 2015

Polite staff - delivered product at a fair price. Unlike the dealer - the car was done when you promised.

by - Verified Customer December 07, 2015

They always do excellent work. I trust them!!

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by - Verified Customer December 02, 2015

They are great to work with, knowledgeable, friendly and the service is great and competitively priced.

by - Verified Customer November 30, 2015

Very helpful people & knowledgeable.

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by - Verified Customer November 20, 2015

Great experience.

by - Verified Customer November 18, 2015

Honest and fair treatment. Accurate resolution of my issue.

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by - Verified Customer November 10, 2015

Good service at a fair price.

by - Verified Customer November 06, 2015

Friendly competent and very professional.

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by - Verified Customer November 05, 2015

I have always been treated very well there.

by October 30, 2015

They give military discount and are honest in quotes & work.

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by - Verified Customer October 21, 2015

CBA is the auto maintenance shop of choice for my two family cars; and I provided that score because my wife and I have intentionally recommended CBA to business and church colleagues of ours and they, too, are impressed.

by - Verified Customer October 20, 2015

Great service they don't mind helping you out .You can trust them they don't rip you off.

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by October 08, 2015

Availability is limited compared to other competitors such as Goodyear or Firestone. If I have an emergency and need to get on the road or want to miss little to no days of work, other competitors can usually start on my car the same day I bring it in.

11 verified customers did not leave comments but provided these ratings:
by Eric, Russell, Clay, Ryan, Nicoleand 2 other verified reviewers
by Rob, David
by Nancy
by Tyler

RepairPal Scorecard
94
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
24
month
Local
warranty
TECHNICAL ABILITY
95
TOOLS & EQUIPMENT
93
CUSTOMER SERVICE
93
CUSTOMER AMENITIES
95

Christian Brothers Automotive has been serving the community of Madison and the surrounding area since 2012. During this time they have developed a loyal following of satisfied customers who described this shop to us as: "friendly”, “helpful”, “honest”, “knowledgeable” and "professional". This location features a team of automotive professionals whose experience and commitment to ongoing training ranks with the best. An investment in the necessary tools and diagnostic equipment help make them capable of repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to check engine light diagnosis and repair, as well as your scheduled maintenance needs. Repairs are covered by a 24-month / 24,000-mile warranty for your peace of mind. A local shuttle service, rental vehicles, early bird drop off, and a waiting area with wireless Internet are all available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts

AMENITIES

  • Early Bird Dropoff
  • Rental Car
  • Shuttle
  • Wireless Internet

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More

Map
Get Directions to Christian Brothers Automotive - Madison
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