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Christian Brothers Automotive - Champions

(281) 377-8996
171 Verified Reviews
mike.souther@cbauto.net

HOURS
07:00
18:00
http://purl.org/goodrelations/v1#Monday
07:00
18:00
http://purl.org/goodrelations/v1#Tuesday
07:00
18:00
http://purl.org/goodrelations/v1#Wednesday
07:00
18:00
http://purl.org/goodrelations/v1#Thursday
07:00
18:00
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
7:00am to 6:00pm
S
Closed

ADDRESS

2899 Cypress Creek Pkwy
Houston, TX 77068 USA

AUTO REPAIR EXPERIENCE

  • Thomas Oakes, Manager
  • Established 2004
  • 3 Auto Repair Mechanics on Staff
  • 2 ASE Certified Auto Technicians
  • 53 Years of Car Repair Experience

Christian Brothers Automotive - Champions Reviews

OVERALL RATING

171 Verified Reviews
5 stars
(109)
4 stars
(41)
3 stars
(15)
2 stars
(3)
1 star
(3)
by - Verified Customer November 07, 2017

Good customer service but pricey.

by - Verified Customer November 02, 2017

Good experience at the shop. Would have liked a little more updates but I did realize they were busy

by - Verified Customer November 01, 2017

Custom service was excellent I like my service

by - Verified Customer November 01, 2017

Nice people.

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by - Verified Customer October 31, 2017

Love this place--will get all my business in the future.

by - Verified Customer October 29, 2017

Very good

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by - Verified Customer October 19, 2017

We have been long time customer of this shop and have always been 100% satisfied with their service.

by - Verified Customer October 19, 2017

Took a lil too long. And we didn't get an update daily. Had to call.

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by - Verified Customer October 18, 2017

Took longer then originally promised but I feel the car drives better but want to give it another month to make sure oil leak was fixed.

by - Verified Customer October 17, 2017

Very professional and they explained step by step what needed to be done.

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by - Verified Customer October 15, 2017

Good shop

by - Verified Customer October 11, 2017

I love going to Christian Brothers

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by - Verified Customer October 10, 2017

I paid $89.00 for my 05 Nissan Altima a diagnosis and was told I needed a starter, turned out I needed a $4.50 battery terminal after purchasing a $200.00 starter parts and labor

by - Verified Customer October 10, 2017

Great experience!

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by - Verified Customer October 09, 2017

Thank you for doing what was needed

by - Verified Customer October 05, 2017

All of the guys at Christian Brother's are very nice and helpful. I will definitely come back.

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by - Verified Customer October 05, 2017

The service was very good!

by - Verified Customer October 04, 2017

All workers are friendly and courteous. They check your vehicle and go over all repairs throughly- there is no pressure on recommended repairs

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by - Verified Customer October 04, 2017

Explorer drives better than expected. Replacement of struts was not cheap, but better than when new. Great alignment; Ford and another repair shop could not fix the problems.

by - Verified Customer October 04, 2017

Was pleased as usual

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by - Verified Customer October 03, 2017

Good work,good customer handling,timely

by - Verified Customer September 28, 2017

Great customer service!!

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by - Verified Customer September 27, 2017

Thanks!!

by - Verified Customer September 26, 2017

Professional and courteous.

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by - Verified Customer September 25, 2017

Very professional and friendly

by - Verified Customer September 21, 2017

Dealing with Christian Bros was a pleasent experience. I was driven home and my car was delivered to my home when repairs were completed. This was an unexpected & appriciated.

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by - Verified Customer September 20, 2017

Employees are very nice and respectful.

by - Verified Customer September 14, 2017

Great service

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by - Verified Customer September 13, 2017

On time as promised

by - Verified Customer September 12, 2017

I love how friendly and informative the staff is at Christian Brothers! They have never made me feel anything other than respect and total honesty. I have just dropped by a few times with a quick question about my Acura and they always take the time to help me. I will never go to any other shop for repairs!!! They're fantastic people and know how to treat their customers!!!

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by - Verified Customer September 07, 2017

Great

by - Verified Customer September 07, 2017

It was my first time at this branch and I just wanted an oil change and to have my AC checked.....nothing major. I felt comfortable there, and appreciated their continuous courtesy and considerations. I've known the corporate owners, Mark and John Carr, for years and am aware of their personal business ethics of wanting to do 'all the right things - in all the right ways' and that's important to me. 'I'll be back'.........(:-)

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by - Verified Customer September 07, 2017

Good service

by - Verified Customer September 04, 2017

Thomas Oakes is the bomb!!! Helped us out after the flood and got us up and running. Give him a raise!

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by - Verified Customer August 31, 2017

Was just disappointed that fluids were not refilled. I was out of washer fluid, normally when an oil change is done you get the check of air pressure and fluids. Everything else is fine. Thanks!

by - Verified Customer August 31, 2017

C.B are great with very excellent customer service

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by - Verified Customer August 23, 2017

I also feel like I am getting good, honest service.

by - Verified Customer August 21, 2017

They did exactly what needed to be done and it was done same day.

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by - Verified Customer August 17, 2017

Didn't expect to have a long waiting time my appt. was at 9am but actually work started later patiently waited 3 hrs for completion

by - Verified Customer August 13, 2017

above reproach. Thorough. Bear spiritual fruit!

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by - Verified Customer August 10, 2017

Job properly analyzed (with rod-stethoscope) and water-pump bearings were the noise-problem. Water pump replaced; all good!

by - Verified Customer August 10, 2017

TY for fixing the minor problem I had.

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by - Verified Customer August 09, 2017

Follow-up/communication by the shop and time it took to send estimate for work was poor. I used their website to request an appointment and didn't get a call back as indicated -- I had to call to schedule. I had to call a couple of times just to get the estimate; I was told at drop off it was 'simple repairs' and shouldn't take long, but it took almost 2 days because they were 'busy.' I was a bit disappointed, as I'd been referred to them by a friend. They should have scheduled me for a different day when it wasn't as busy, as I indicated the repairs were not immediate and I could continue to drive it until they had time to work on it.

by - Verified Customer August 09, 2017

You had a problem but you took care of it right away. I think that shows that you are a good company. I would recommend you to my friends and family.

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by - Verified Customer August 03, 2017

very good

by - Verified Customer August 03, 2017

They're honest and fair!

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by - Verified Customer August 02, 2017

I forgot my appt. time and called the Darnell answered and fit me in withing 10 minutes I was there and he fit me in with the 12:00 PM appt. They went out of their way to see that I got in and I appreciated that with no hassles. Thank you all.

by - Verified Customer August 01, 2017

Good fast and cheap. I got all three!

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by - Verified Customer July 30, 2017

Trust honesty with a fair price

by - Verified Customer July 30, 2017

Always good work

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by - Verified Customer July 25, 2017

Very happy

by - Verified Customer July 25, 2017

Always a good experience.

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by - Verified Customer July 24, 2017

I was treated courteously and with respect, since i only had an oil change with recommendations as what i might need more service later which i appreciate. Thanks for the chance to thank your for my service.

by - Verified Customer July 24, 2017

I was impressed with the quality of work and the associate

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by - Verified Customer July 23, 2017

Very nice staff

by - Verified Customer July 20, 2017

Great service and workmanship.

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by - Verified Customer July 17, 2017

Excellent service at a fair price!

by - Verified Customer July 13, 2017

Had some oil leaks fixed. However, my car got hot soon thereafter and they found that while fixing the oil leaks a nearby hose from the radiator was probably pushed on. It was an original hose and probably brittle. In any case, they replaced the hose and I was not charged for it.

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by - Verified Customer July 13, 2017

Customer service was great, knowledge of problems need a bit more experience

by - Verified Customer July 12, 2017

All was good

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by - Verified Customer July 12, 2017

Very pleased with the quote, and the work done. The manager and technicians seemed very knowledgeable. Thanks Christian Brothers. I will return in the future.

by - Verified Customer July 12, 2017

Great shop with friendly people!

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by - Verified Customer July 05, 2017

Always professional!

by - Verified Customer July 05, 2017

Have already recommended a friend.

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by - Verified Customer July 04, 2017

It was really great to see JESUS everywhere. I appreciated that.

by - Verified Customer June 29, 2017

They were fantastic!

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by - Verified Customer June 27, 2017

They were really nice

by - Verified Customer June 25, 2017

Everything went well the guys were very helpful. Explain to me what I needed and got it done. I like coming here and I will be back thank you Christian Brothers.

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by - Verified Customer June 22, 2017

I have used your shop for many years with many vehicles. Always excellent work, courteous help and done right.

by - Verified Customer June 21, 2017

Awesome shop & people. Lubbock's place for automotive care

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by - Verified Customer June 20, 2017

Good customer service!

by - Verified Customer June 18, 2017

Outstanding service, outstanding customer relations.

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by - Verified Customer June 18, 2017

I had a 11am appointment, in less than a hour the the work was completed.

by - Verified Customer June 12, 2017

Quick work, excellent price, perfect friendly service--won't take my car anywhere else.

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by - Verified Customer June 12, 2017

The people there treated me well and fixed my car quickly, correctly and for a fair price.

by - Verified Customer June 07, 2017

I will always recommend Christian Brothers they are great honest people and I love that I went to several shops before I went to Christian Brothers and I find them to be reasonable and honest and that was the most important thing to me being that I was a female thank you Christian Brothers you have a customer for life.

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by - Verified Customer June 05, 2017

I am very pleased with this shop and will use them again

by - Verified Customer May 21, 2017

Got my car back from a pinch fuel injector wire and drive to Dallas and back with no problems

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by - Verified Customer May 21, 2017

Very professional

by - Verified Customer May 17, 2017

Miscommunication on the quote and labor charges. They never went over the cost to do the job, so i end up paying a high cost without an option.

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by - Verified Customer May 16, 2017

Great work

by - Verified Customer May 14, 2017

Plan to return in the future

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by - Verified Customer May 11, 2017

Oil change and a check of other fluids.

by - Verified Customer May 07, 2017

They dont cheat you like some others that did cheat us. They are very friendly. They are helpful.

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by - Verified Customer May 03, 2017

Great service friendly staff, great!

by - Verified Customer May 01, 2017

Great.

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by - Verified Customer April 27, 2017

There is always the one person with the gift for gab at the front office. Each time I brought my vehicles to be serviced, I left with something else broken that wasn't when I brought it in. After returning one vehicle 3 times, they finally realized that the mechanic had taken something loose and forgot to replace it. Ok, I gave them a pass on that one. On another day I brought second vehicle. Got down the street and realized this time the knob for the AC. direction was not working properly. It only works on the face direction. Now I'm REALLY NOT TRUSTING this company. I'm pissed because now I have no window defogger either. After taking the truck back he offered me to bring it back. My total AC system was working fine when I brought it in, AND the A.C. was not the issue. So how did the A.C. knob get broken? Was it intentional? By now was afraid to have them

by - Verified Customer April 23, 2017

We brought my daughter's vehicle in for diagnostics for a check engine light, which turned out to be minor, and they did not charge us for the diagnostic test. Thankfully they found another more serious problem (gas leak), and did a great job repairing it, and at a fair price. I can always trust that they do good work, and are honest in their evaluations. Great staff!!

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by - Verified Customer April 20, 2017

You guys are the best mechanic that I've dealt with in a very long time.

by - Verified Customer April 20, 2017

great

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by - Verified Customer April 17, 2017

Mike and Tommy are great!

by - Verified Customer April 16, 2017

Fine!

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by - Verified Customer April 13, 2017

The communication from the service manager was very good and everything went well. I've been bringing my vehicles to this shop for a few years and can honestly say that I've never had a bad experience. The prices can be somewhat expensive but I don't mind paying for competent troubleshooting and professional work done right the first time.

by - Verified Customer April 12, 2017

Great job.

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by - Verified Customer April 10, 2017

Mike has a great team in Thomas, gen. mgr. Andrew and Darnell. It's nice to see an owner like Mike help get it done.

by - Verified Customer April 04, 2017

Excellent customer service, great response to my needs and questions and fair price.

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by - Verified Customer April 04, 2017

Andrew Sample was very professional and accommodating to my problems. He represents your company well.

by - Verified Customer March 30, 2017

Have been using Christian Brothers for years, and RARELY EVER does anything concern us, as to the service, and EVEN THEN they IMMEDIATELY clarify or correct the problem! They're 4.0...WELL DONE!!!

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by - Verified Customer March 26, 2017

Shop was used based on another's recommendation - was well deserved!

by - Verified Customer March 21, 2017

Satisfied

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by - Verified Customer March 20, 2017

Excellent.

by - Verified Customer March 19, 2017

The staff was very professional and courteous. They explained the work before it was performed, and gave an estimate subject to change with view of the car.

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by - Verified Customer March 15, 2017

The service is always great and completed within a timely manner!

by - Verified Customer March 14, 2017

Still waiting on the wipers which were billed but never installed.

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by - Verified Customer March 14, 2017

Thomas was great to work with - thank you!

by - Verified Customer March 13, 2017

I expressed concern over needing the car for a vacation trip. The shop quickly and promptly completed the car earlier than promised. And under budget.

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by - Verified Customer March 13, 2017

Great job

by - Verified Customer March 13, 2017

never a problem with Christian Brothers

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by - Verified Customer March 12, 2017

Very good.

by - Verified Customer March 08, 2017

Good job and fair price.

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by - Verified Customer March 07, 2017

Thomas and team saved my day! Thomas went above and beyond to insure my vehicle was safe and ready to go even though this was an unexpected repair late afternoon.

by - Verified Customer March 07, 2017

had my front brakes done,

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by - Verified Customer March 06, 2017

The air conditioner compressor was replaced and I picked p my car on March 30th. On April 7th, the air conditioning system was not putting out any cold air. I am dropping off my car to get the AC repaired again.

by - Verified Customer March 06, 2017

Always great.

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by - Verified Customer February 28, 2017

I'm not one to grade at 100% but Christian Brothers on Cypress Parkway is the exception! Second to none service.

by - Verified Customer February 27, 2017

Had a 9;00 AM appointment Did not get out until 5;45. Only took one hour to repair.

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by - Verified Customer February 21, 2017

they was honest, that means a lot, I would recommend females to service their vehicle without being taken advantage of

by - Verified Customer February 21, 2017

I went in for an alignment and the car still pulls to the right. I am confident that they will take another look for me, I haven't gotten a chance.

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by - Verified Customer February 20, 2017

It was very good!

by - Verified Customer February 16, 2017

Great Shop. The only mild inconvenience is that they are closed on the weekends, but it is good that they allow their employees a weekend.

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by - Verified Customer February 12, 2017

They were very professional. Explained everything before and after service.

by - Verified Customer February 08, 2017

Staff is courteous, respectful and competent. No surprises just consistent good service.

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by - Verified Customer February 05, 2017

Im so glad I chose Christian Brothers automotive. I went for a door to be fixed and they checked checked my engine Thank God bc we drive children for a daycare we had no oil and misfire. Now our van drives much better and safer.

by - Verified Customer February 02, 2017

Always a good experience at this Christian Brothers so!

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by - Verified Customer February 02, 2017

High trust is maintained!

by - Verified Customer February 17, 2016

I trust them.

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by - Verified Customer February 15, 2016

I like the good, prompt service and their willingness to help with an unrelated problem at no extra cost.

by - Verified Customer January 28, 2016

Fast friendly service.

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by - Verified Customer January 27, 2016

The team is personable, fair, quick and offer good pricing.

by - Verified Customer January 25, 2016

I was satisfied with your service and was not pushed into service I did not request. That can be very uncomfortable.

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by January 20, 2016

The staff is friendly and knowledgeable.

by - Verified Customer January 19, 2016

Good service.

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by - Verified Customer January 18, 2016

VERY HONEST - KEPT ME INFORMED, TOLD ME THE PRICE, CAR READY WHEN PROMISED.

by - Verified Customer January 07, 2016

I have and would recommend CBAC...!

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by - Verified Customer January 04, 2016

Courteous, professional, they explained work to be done and the price seemed fair.

by - Verified Customer January 03, 2016

Excellent customer service.

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by November 24, 2015

Very good service.

by - Verified Customer November 18, 2015

The guys at the shop were honest and upfront with their recommendation and did exactly what they said and also did a little extra when they didn't even have to. Did I mention they did an exceptional job as well?

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by - Verified Customer November 09, 2015

Fantastic service. Knowledgeable, friendly, and fast. Their prices are very competitive with everyone in the marketplace, yet their impeccable staff and mechanics make this an easy choice. If you need service, go to Christian Brothers!

by October 20, 2015

The work that was done was good, but we specifically asked to have the rear u-joints checked, which they say they were, and that they were fine. We took in our truck to the dealer because the noise was still there, and they said it was the rear u-joints. This upset me, I wish I was fixed the first time.

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by - Verified Customer September 21, 2015

Good quality service. Great price.

by - Verified Customer September 14, 2015

Good service & attitudes.

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by - Verified Customer August 19, 2015

I like their efficiency.

by - Verified Customer June 28, 2015

I'm extremely happy with the job you guys provided and I will come back next time around.

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by - Verified Customer April 07, 2015

They are honest but overpriced, and missed two important steps in this service. Their oversights required me to return twice, which is inconvenient, to say the least.

by - Verified Customer February 05, 2015

Good work. Friendly people. Price is right. They are honest when giving estimates.

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by - Verified Customer January 07, 2015

Have been very happy with then and they have met or exceed all of my expectations.

by - Verified Customer October 19, 2014

Every time I visit the shop the workers there are very friendly and helpful.

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by - Verified Customer September 28, 2014

Great service and repair work!

by - Verified Customer July 31, 2014

Good service.

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by - Verified Customer July 14, 2014

I like the service.

by - Verified Customer May 15, 2014

I have had a recurrent problem that the servicemen don't give me a straight answer about. I've spent over $2000 for AC repair.

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by April 15, 2014

They did everything to make sure the car was correctly serviced.

by - Verified Customer April 14, 2014

I am a long established customer. Items of note: no up-sell, professional conduct and reliable advice, along with top-quality work.

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by - Verified Customer March 10, 2014

Very good service.

by - Verified Customer March 02, 2014

Excellent customer service.

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by February 06, 2014

I like the staff friendliness, courtesy and quality and reliability of work performed.

by - Verified Customer January 20, 2014

They are always sooooooo nice - Thomas is so smart and professional.

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by January 19, 2014

I love the fact that I am known by name and truly matter to them. I'm not just another check in the bank ever!

by - Verified Customer January 05, 2014

They are good christian brothers.

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by - Verified Customer January 01, 2014

They are very honest and up-front about costs and requirements and very professional and friendly.

by - Verified Customer December 30, 2013

Great customer service.

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by - Verified Customer December 22, 2013

Great customer service.

by November 24, 2013

They are efficient.

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RepairPal Scorecard
93
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
24
month
Local
warranty
TECHNICAL ABILITY
96
TOOLS & EQUIPMENT
93
CUSTOMER SERVICE
89
CUSTOMER AMENITIES
95

The Cypress Creek Parkway location of Christian Brothers Automotive has been serving the local community since 2004. This RepairPal Certified shop strives to stay on top of the latest technologies and to be a leader in the local community by providing the highest level of automotive repair coupled with the best customer service. Recent customers describe this team as “professional”, “friendly”, “helpful”, "honest", and “reliable”. This location features a team of automotive professionals with an excellent mix of experience, ongoing training, and ASE certifications. They are well equipped to handle repairs ranging from wheel alignment, to minor and major mechanical repairs, to check engine light and computer system diagnoses and repair, as well as your scheduled maintenance needs. Repairs are covered by a 24-month / 24,000-mile warranty for your peace of mind. A local shuttle service, rental vehicles, early bird drop off, and a waiting area with wireless Internet are all available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
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AMENITIES

  • AAA Member Discount
  • Early Bird Dropoff
  • Rental Car
  • Service Guarantee
  • Shuttle
  • Wireless Internet

AFFILIATIONS

  • iATN

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
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Map
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