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Chevrolet Express 2500 Recall 10V096000

Heating and AC Control Knobs May Fracture and Spin on the Shaft

Recall Details

The heating and AC control knobs may fracture and spin on the control shafts. The driver may not be able to control the heating and ventilation for the vehicle. If this happens when the defrost system is needed, visibility could be reduced, which could lead to a crash. Dealers will replace all of the heating and AC control knobs free of charge. The recall began March 11, 2010. The GM recall number is 10012.

Our Quick Take

The driver may not be able to control the heating and ventilation for the vehicle. If this happens when the defrost system is needed, visibility could be reduced, which could lead to a crash.

What Should You Do?

We at RepairPal have designated this a high priority recall; the driver may not be able to control the heating and ventilation for the vehicle. Please contact your GM dealer. They will check to see if your specific vehicle is affected and advise you on what to do next. Always have your vehicle identification number (VIN) handy when you call.

Heating & Air Conditioning, March 12, 2010

Original Recall from the NHTSA

Model Year(s)
Manufacturer's Report Date
March 12, 2010
NHTSA Action Number
N/A
Potential Number of Units Affected
9,137
NHTSA CAMPAIGN ID Number
10V096000
Component
VISIBILITY:DEFROSTER/DEFOGGER SYSTEM

Summary
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2009-2010 CHEVROLET EXPRESS AND GMC SAVANA VEHICLES FOR FAILING TO COMPLY WITH FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 103, "WINDSHIELD WIPING AND WASHING SYSTEMS." THESE VEHICLES WERE BUILT WITH HEATING, VENTILATION, AND AIR CONDITIONING (HVAC) CONTROL KNOBS THAT MAY FRACTURE AND SPIN ON THE CONTROL SHAFT. THE DRIVER MAY NO LONGER BE ABLE TO CONTROL THE HEATING, COOLING, AND VENTILATION FOR THE VEHICLE.
Consequence
IF THIS CONDITION AFFECTS THE DEFROST SYSTEM WHEN IT IS REQUIRED, IT MAY DECREASE THE DRIVER'S VISIBILITY, AND COULD POSSIBLY RESULT IN A CRASH.
Remedy
DEALERS WILL REPLACE ALL HVAC CONTROL KNOBS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 11, 2010. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438 AND GMC AT 1-866-996-9463 OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Notes
GM RECALL NO. 10012. OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV .
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Recall data provided by the National Highway Traffic Safety Administration