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Chevrolet Equinox Recall 09V489000

HVAC Defroster May Stop Working

Recall Details

The software in the center instrument panel module can cause several dash board functions, including the defrost operation of the HVAC system, to stop working. Under certain driving conditions, the loss of defroster operation could result in reduced visibility, increasing the risk of a crash. Dealers will replace the center instrument panel computer module to correct this problem. This recall is scheduled to begin during January of 2010. The General Motors recall number is 09298.

Our Quick Take

Due to a software issue, the windshield defroster may fail to operate. As a result, reduced visibility under certain driving conditions could increase the risk of a crash.

What Should You Do?

We at RepairPal have designated this as a high priority recall; visibility could be reduced without warning. Please contact your General Motors dealer. They will check to see if your specific vehicle is affected and advise you on what to do next. Always have your vehicle identification number (VIN) handy when you call.

Heating & Air Conditioning, January 12, 2010

Original Recall from the NHTSA

Model Year(s)
Manufacturer's Report Date
January 12, 2010
NHTSA Action Number
N/A
Potential Number of Units Affected
59,031
NHTSA CAMPAIGN ID Number
09V489000
Component
VISIBILITY:DEFROSTER/DEFOGGER SYSTEM

Summary
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2010 CHEVROLET EQUINOX AND GMC TERRAIN VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 103, "WINDSHIELD DEFROSTING AND DEFOGGING SYSTEMS AND WITH FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 101, CONTROLS AND DISPLAYS". THE SOFTWARE IN THE CENTER INSTRUMENT PANEL CAN CAUSE THE HEATING, AIR CONDITIONING, DEFROST, AND RADIO CONTROLS, AS WELL AS THE PANEL ILLUMINATION TO BECOME INOPERATIVE.
Consequence
DRIVING WITHOUT A FUNCTIONING DEFROST SYSTEM CAN DECREASE YOUR VISIBILITY UNDER CERTAIN DRIVING CONDITIONS AND COULD RESULT IN A CRASH WITHOUT WARNING.
Remedy
DEALERS WILL REPLACE THE COMPUTER MODULE IN THE CENTER INSTRUMENT PANEL FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING JANUARY 2010. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, GMC AT 1-866-996-9463 OR AT WWW.GMOWNERCENTER.COM.
Notes
GM SAFETY RECALL NO. 090298.OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV .
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Recall data provided by the National Highway Traffic Safety Administration