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Chevrolet Cruze Recall 11V270000

Potential Loss of Steering

Recall Details

The bolt attaching the intermediate steering shaft to the steering gear may not have been properly installed. The steering shaft may separate from the steering gear, which may cause a loss of steering control, increasing the risk of a crash. Dealers will inspect and repair the intermediate shaft/steering gear connection as necessary to assure the shaft is properly assembled. No schedule for owner notification is available at this time. The General Motors recall number is 11149.

 

Our Quick Take

The steering shaft may separate from the steering gear, which may cause a loss of steering control, increasing the risk of a crash.

What Should You Do?

This should be considered a high priority recall. Steering ability could be lost without warning. Please contact your General Motors dealer. They will check to see if your specific vehicle is affected and advise you on what to do next. Always have your vehicle identification number (VIN) handy when you call.

Suspension & Steering, May 5, 2011

Original Recall from the NHTSA

Model Year(s)
Manufacturer's Report Date
May 5, 2011
NHTSA Action Number
N/A
Potential Number of Units Affected
128,911
NHTSA CAMPAIGN ID Number
11V270000
Component
STEERING:GEAR BOX:SHAFT SECTOR

Summary
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2011 CHEVROLET CRUZE VEHICLES MANUFACTURED FROM OCTOBER 2, 2009, THROUGH APRIL 21, 2011. THE BOLT ATTACHING THE INTERMEDIATE STEERING SHAFT TO THE STEERING GEAR INPUT SHAFT MAY NOT HAVE BEEN PROPERLY INSTALLED.
Consequence
THIS COULD ALLOW THE SHAFTS TO SEPARATE, RESULTING IN THE LOSS OF STEERING. LOSS OF STEERING CONTROL MAY INCREASE THE RISK OF A CRASH.
Remedy
DEALERS WILL INSPECT, AND IF REQUIRED, REPAIR THE INTERMEDIATE SHAFT/STEERING GEAR ASSEMBLY TO ASSURE THE BOLT IS FULLY SEATED AND THE SHAFT PROPERLY ASSEMBLED. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE MANUFACTURER HAS NOT YET PROVIDED AN OWNER NOTIFICATION SCHEDULE. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, OR WWW.GMOWNERCENTER.COM.
Notes
GM'S SAFETY RECALL NO. 11149. OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV .
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Recall data provided by the National Highway Traffic Safety Administration