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Cedar Falls Automotive

(425) 559-9621
59 Verified Reviews
cedarfallsautomotive@gmail.com

HOURS
10:00
16:00
http://purl.org/goodrelations/v1#Sunday
09:00
18:00
http://purl.org/goodrelations/v1#Monday
09:00
18:00
http://purl.org/goodrelations/v1#Tuesday
09:00
18:00
http://purl.org/goodrelations/v1#Wednesday
09:00
18:00
http://purl.org/goodrelations/v1#Thursday
09:00
18:00
http://purl.org/goodrelations/v1#Friday
10:00
16:00
http://purl.org/goodrelations/v1#Saturday
Su
10:00am to 4:00pm
M-F
9:00am to 6:00pm
S
10:00am to 4:00pm

ADDRESS

44121 SE 170th St
North Bend, WA 98045 USA

AUTO REPAIR EXPERIENCE

  • Michelle and Ken Reaves, Owners
  • Established 2010
  • 1 Auto Repair Mechanic on Staff
  • 37 Years of Car Repair Experience

Cedar Falls Automotive Reviews

OVERALL RATING

59 Verified Reviews
5 stars
(44)
4 stars
(13)
3 stars
(2)
2 stars
(0)
1 star
(0)
by - Verified Customer April 20, 2017

Knows how to listen to the customer, provides accurate estimates. Friendly, knowledgable and trustworthy shop. Excellent service overall for small and not-so-small maintenance and repair jobs! Highly recommended!

by - Verified Customer April 18, 2017

Very professional service with the utmost care for customer safety. My friends and I made it back to Toronto safely and in time because of their generosity, service, and availability. Thank you!

by - Verified Customer April 17, 2017

They are always there to help. They get the job done correctly the first time without breaking your wallet.

by - Verified Customer April 12, 2017

Always friendly and informative. The staff is helpful. Their prices are always fair.

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by - Verified Customer April 10, 2017

A year after my alternator went out and was replaced with a re-manufactured one, it went out again. On further inspection, Cedar Falls Automotive found that there was a small oil leak from the engine that was causing the alternators to fail. They completed the engine oil leak repair at a reasonable cost and then were able to refund the re-manufactured alternator cost that helped offset some this new repair cost. The car has been running well in 2 years since the repair.

by - Verified Customer April 08, 2017

Knowledgeable, fast, courteous, reasonable service.

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by - Verified Customer March 29, 2017

Had my truck serviced by 5 mechanics who gave strange reasons for the Check Engine light being on, and none of them turned it off. Cedar Falls Auto fixed the problem and made several other concerns that need not be addressed by them. Everything explained in detail. Cost very reasonable. They listen to you!

by - Verified Customer March 27, 2017

Friendly, knowledgeable and honest.

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by - Verified Customer March 26, 2017

Great service and reasonable rates.

by - Verified Customer March 26, 2017

My infant daughter and I were driving over the mountains for a weekend trip when I started having a little car trouble. They were the closest shop to where I was so I gave them a call, explained my situation and they had me come right over so they could check it out for me. I could not imagine how kind and hospitable they were to my daughter and I. He explained to me exactly what had caused the issue, fixed my problem and gave his professional advice on whether or not I should continue my trip. I absolutely appreciate everything y'all did for me. Thank you so much!

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by - Verified Customer March 20, 2017

I started smelling a "hot" smell on a Friday afternoon, and Michelle had me drop off the car that evening. It ended up being a seized caliper. They ordered parts and had my car ready to go by mid-day on Monday. Amazing service! Ken and Michelle are honest, kind, and will help me find ways to try reduce the cost of my repairs without compromising safety. I am so grateful for the way they serve my family and our community.

by - Verified Customer March 18, 2017

Did a great job rewiring rat damage to my CRV.

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by - Verified Customer March 10, 2017

I feel that the work I had done there was done well, finished on time and for a fair price. Thank you.

by - Verified Customer March 05, 2017

Been getting consistent outstanding service here for 4 years. I've come to rely on their expertise and advice for my best interest. So much stress off my plate to go to a place that knows what they're doing and gets things fixed the first time every time and for a fair price. Thank you, Michelle and Ken!

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by - Verified Customer March 04, 2017

The positive, timely and reasonable cost however my service was well over two years ago.

by - Verified Customer March 01, 2017

Completed everything as discussed. Done in a timely manner. Very professional.

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by - Verified Customer February 18, 2017

Great customer service, reliable mechanic.

by - Verified Customer February 13, 2017

Cedar Falls Automotive is my go to maintenance and repair center because they are honest, straightforward and they go above and beyond to help people!

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by - Verified Customer February 13, 2017

Friendly, fast, and zero attempts to upsell. It's where I take both of my vehicles for just about everything.

by - Verified Customer February 07, 2017

They were great all around! From the call at 4:45 PM with a mechanical emergency to getting it fixed the very next morning. They helped set up a tow (which was a different company and equally amazing,) they let me get right in to see the problems for myself and explained the plan. He's a retired Honda-Trained Technician, so I feel even better leaving my Civic in their hands.

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by - Verified Customer February 05, 2017

Knowledgeable quick service.

by - Verified Customer January 31, 2017

The service was quick, thorough and the cost very reasonable.

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by - Verified Customer January 27, 2017

This shop is very thorough but doesn't add unnecessary work. They explain everything that needs to be done and tell you why, and they don't do anything without the customer's approval. All that is important to me, but the work itself is more important. So far, everything seems perfect.

by - Verified Customer January 22, 2017

They are very thorough and well priced.

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by - Verified Customer January 21, 2017

I went in with an ungodly quote for complete break repair from my dealership. After all, things were complete (took maybe 4 hours after the parts arrived) My bill was almost 60% less. They are honest, humble, and efficient! I will absolutely be back and have already recommended them to others.

by - Verified Customer January 01, 2017

Friendly and helpful.

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by - Verified Customer December 31, 2016

Ken and Michelle are the car care team you have been looking for. I have been a customer of theirs for nearly 6 years and haven't taken any of my vehicles to any other vehicle service outlets the entire time---no need...Cedar Falls does it all.

by - Verified Customer December 21, 2016

Excellent work, reasonable pricing, local, nice folks own and run the shop.

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by - Verified Customer December 11, 2016

We had a wheel bearing failure while traveling on a rainy Saturday evening on a long weekend, the tow truck driver took us to cedar falls and we were back on the road the next day. Hassle free doesn't do the service we received justice, most of the time you can't get service like this with a reservation! Can't say thank you enough times.

by - Verified Customer November 30, 2016

They are excellent.

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by - Verified Customer November 25, 2016

Cedar Falls Automotive is a no-nonsense excellent repair shop. They say what they do, do what they say and accommodate the client in whatever ways are possible. My service was done efficiently and well. Recommendations for future service were clear and reasonable. I'll be back!

by - Verified Customer November 16, 2016

Great customer service, reasonably priced and repairs done in a timely manner.

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by - Verified Customer November 11, 2016

Broke down bad alternator on BMW on a Sunday had towed to shop got parts and install. Great experience, apprehensive at first due to location but would encourage anyone here for repair

by - Verified Customer November 09, 2016

Great mechanic. I've recommended them to my family and friends.

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by - Verified Customer November 04, 2016

Very friendly, very helpful.

by - Verified Customer March 12, 2015

Their prices are very competitive based on what I saw for similar maintenance on online forums. They had my car finished when they said and called before doing additional work.

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by - Verified Customer March 07, 2015

The experience I had with Cedar Falls Automotive was exceptional. I feel that they went out of there way to help me in a professional and extremely kind way. I have taken my car there twice, the first time I thought that I had a potential radiator problem and they pressured tested my radiator and found that the system was sound and only charged me for the half hour they spent working on my vehicle. The second time my check engine light came on and they took my car in on a Saturday and had the issue resolved and my car ready on Sunday for pick up because they knew I had work on Monday. I can't say that I have ever had a better customer experience than at Cedar Falls Automotive they are top notch in both quality of work and customer service.

by March 06, 2015

Location is not convenient for most people but customer service is great.

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by - Verified Customer March 02, 2015

We know Ken and trust him.

by - Verified Customer February 23, 2015

Great customer service, and timely service as well.

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by - Verified Customer February 15, 2015

Ken and Michelle are always fair and honest. They are a joy to do business with.

by January 24, 2015

Great and honest.

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by - Verified Customer January 18, 2015

They were honest, professional and fair.

by - Verified Customer January 13, 2015

They are one of the most honest and ethical businesses I have ever dealt with.

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by - Verified Customer December 17, 2014

Professional, knowledgeable, and affordable.

by - Verified Customer December 15, 2014

They're honest people and they do good work. I've been there a few times and have never been disappointed.

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by - Verified Customer December 11, 2014

They listen well, offer sensible recommendations, and any work they do is done to an excellent level. I trust them to sell me what I actually need and to do what they say by when they say it. They also have provided drop off service for me when I needed it.

by December 09, 2014

I've always been pleased with the work they've done.

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by - Verified Customer December 03, 2014

They are thorough and prudent on what services to perform. They have their customers' pocketbooks in mind.

by - Verified Customer November 06, 2014

The Reeves are honest, hardworking, caring, experts that give fair prices and exceptional quality work.

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by - Verified Customer October 13, 2014

Great mechanic. Honest and knowledgeable.

by - Verified Customer October 02, 2014

10 would be if they were the best ever I have ever been to and they had worked on multiple cars over many years with complete and total satisfaction. 9 is I am very satisfied with the three services I have received and will be going back for routine maintenance soon.

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by - Verified Customer September 28, 2014

Excellent work, friendly, straightforward assessments, fair price.

by - Verified Customer September 18, 2014

Fair honest people who do what they say they are going to do in a timely manor.

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by - Verified Customer July 26, 2014

Great service and very friendly.

by - Verified Customer June 23, 2014

They were fast, friendly and did a great job.

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by - Verified Customer June 01, 2014

The estimate was fair, work was done quickly and well, price was right on target with estimate. They were able to accommodate my working schedule for delivery & pick up.

by - Verified Customer May 23, 2014

They are great to work with.

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by - Verified Customer May 18, 2014

Our vehicle is an older model jeep serviced several times at Cedar Falls trying find an issue where it would start then die They worked out the problem as well as fast service to boot.


RepairPal Scorecard
93
OVERALL QUALITY SCORE

12
month
Nationwide
warranty
12
month
Local
warranty
TECHNICAL ABILITY
97
TOOLS & EQUIPMENT
88
CUSTOMER SERVICE
98
CUSTOMER AMENITIES
96

Cedar Falls Automotive is a two person, home based operation that was established in 2010. Over the years they have established a reputation for providing service that is professional, knowledgeable, friendly, honest, and exceptional. All of these attributes were confirmed in our review of their most recent customers. This RepairPal Certified team attends the training it takes to help ensure that your vehicle is repaired right the first time. This training, coupled with an investment in the necessary automotive tools and computer diagnostic equipment enable this location to provide repairs ranging from check engine light diagnosis and repairs, to minor and major mechanical repairs, as well as your scheduled maintenance needs. They offer a 12-month / 12,000-mile warranty for your peace of mind. A local shuttle service, after hours vehicle drop-off, on call weekend availability, and a waiting area with WIFI access are available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Transmission Repair
+ More

AMENITIES

  • Early Bird Dropoff
  • Extended/Evening Hours
  • Heated Waiting Room
  • Military Discount
  • Open Saturday
  • Open Weekends
  • Service Guarantee
  • Shuttle
  • Wireless Internet
+ More

AFFILIATIONS

  • iATN

MESSAGE FROM THE SHOP

Family-owned and operated, Cedar Falls Automotive specializes in making sure our customers are taken care of in the most timely and economic manner possible, without sacrificing quality.

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More
Questions Answered by Cedar Falls Automotive
I have spark at the cylinder and holding 1...
Check for vacuum leaks by adding a fuel source to the intake tubes to see if the idle improves.

Do you have any codes? See if you have either code 51 or 11. 51 is for an injector circuit, and 11 is for distributor sensors. Also check all of your grounds.

Don't overlook the obvious, as in plugs (NGKs), wires, cap & rotor.
Make sure your gear shift is in the "P" position, and also examine your key to see if the teeth are worn down. Extremely worn out keys will not activate the tumblers properly in the ignition switch. If these two items check out, you may have an issue within the ignition switch assembly itself, for which your mechanic can determine a repair plan.
does this happen to all 2006 models or am ...
There is more than one oxygen sensor in your car's emissions & exhaust system. Be sure to check with your mechanic which position was replaced last year, and which one is reading as failed now. Some vehicles can have anywhere from 2 to 4 oxygen sensors.

Map
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