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Carlife Professional Auto Service - Gilbert

(480) 428-3843
157 Verified Reviews
jbreid@carlifepro.com

HOURS
07:30
17:30
http://purl.org/goodrelations/v1#Monday
07:30
17:30
http://purl.org/goodrelations/v1#Tuesday
07:30
17:30
http://purl.org/goodrelations/v1#Wednesday
07:30
17:30
http://purl.org/goodrelations/v1#Thursday
07:30
17:30
http://purl.org/goodrelations/v1#Friday
08:00
14:00
http://purl.org/goodrelations/v1#Saturday
Su
Closed
M-F
7:30am to 5:30pm
S
8:00am to 2:00pm

ADDRESS

4461 E Baseline Rd
Gilbert, AZ 85234 USA

AUTO REPAIR EXPERIENCE

  • Eddie Mrok, Owner
  • Established 2013
  • 2 Auto Repair Mechanics on Staff
  • 1 ASE Master Auto Technicians

Carlife Professional Auto Service - Gilbert Reviews

OVERALL RATING

157 Verified Reviews
5 stars
(119)
4 stars
(27)
3 stars
(7)
2 stars
(2)
1 star
(2)
by - Verified Customer July 07, 2017

CarLife has always been great to work with. If the waiting area had a TV it would be perfect. :)

by - Verified Customer July 06, 2017

Jeff is great ! Very honest and competitively priced:)

by - Verified Customer July 06, 2017

Jeff is fantastic and I cannot recommend this shop enough!

by - Verified Customer July 05, 2017

Professional, friendly and fair price. Best in town (Gilbert location)

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by - Verified Customer July 04, 2017

Great service and great people to work with!

by - Verified Customer June 28, 2017

Carlife is a much cleaner, more organized version of a mechanic shop. If I am unable to complete repairs myself, this is where I take my jeep to get worked on.

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by - Verified Customer June 19, 2017

Services are overpriced. Upon completion of work and pick up of vehicle, they discovered a problem that was not there before. When asking them to check the problem and ensure it was not something that occurred while being in their shop they wanted me to bring it back the next day instead. I did not have that availability so they did check into it. Their overall demeanor toward me for the inconvenience was rude.

by - Verified Customer June 19, 2017

Excellent service and always a pleasure.

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by - Verified Customer June 19, 2017

Oil change and tire rotation done. Almost lost wheel cover as it was not reapplied properly, but I caught it in time. Requested tires be inflated, but still low, so had to get inflated.
Somehow my mileage decreased over 10% after oil change without any change in driving habits or ac use.

by - Verified Customer June 04, 2017

Very nice team. I did have to bring the car back since the A/C still had issues. However, the second time it was fixed fine.

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by - Verified Customer June 01, 2017

Carlife has always been a class act from the first day I went there for a synthetic oil change. Jeff and his staff always do an excellent job. Zac was in on my last visit and he was very helpful and pleasant to work with. They also went out of their way to accommodate a few extra things I wanted done at the last minute. I find peace in knowing that when I bring my car to Carlife they're going to be totally honest with me and not fluff anything up to make a buck. Their customer service is second to none.

by - Verified Customer May 31, 2017

Jeff and Zach were great.

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by - Verified Customer May 31, 2017

Always good work, never done on time.

by - Verified Customer May 25, 2017

Very nice people to work with.

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by - Verified Customer May 24, 2017

Repeat customer. Very pleased with their skills and integrity

by - Verified Customer May 24, 2017

Honest and great service. Wouldn't go anywhere else.

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by - Verified Customer May 23, 2017

They are professional and honest. Very nice place.

by - Verified Customer May 22, 2017

This was yet another great experience dealing with this shop. Jeff provides fantastic customer service!

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by - Verified Customer May 21, 2017

I appreciate the care & attention to detail when I bring my car in! Would love to have my car vacuumed & windows washed! :)

by - Verified Customer May 21, 2017

Thanks, for an efficient oil change!

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by - Verified Customer May 19, 2017

I always use this shop for anything more complicated than an oil change. They are knowledgeable and trustworthy and don't sell you things you don't need! I have recommended them to many friends and family members.

by - Verified Customer May 08, 2017

Always highly satisfied with the work done here.

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by - Verified Customer May 05, 2017

Everything was done on time. The folks at Carlife were friendly as ever.

by - Verified Customer May 04, 2017

Quality, quick and easy.

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by - Verified Customer May 04, 2017

Zach was wonderful to work with!

by - Verified Customer April 25, 2017

Very friendly and knowledgeable people.

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by - Verified Customer April 19, 2017

CarLife Gilbert is the only place I take my cars. They treat me with respect, explain what needs to be done and why. They are priced a little higher, however they stand behind what they do. I have never had a problem.

by - Verified Customer April 10, 2017

Very professional, accommodating, and are timely with communication and results. I was very impressed and relieved.

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by - Verified Customer April 06, 2017

Best place for an Oil Change!

by - Verified Customer April 03, 2017

Courteous and quick as always!

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by - Verified Customer March 31, 2017

I came into the shop with a vehicle that was undrivable and very difficult to diagnose. I was treated with respect and understanding immediately and even given a tour of the shop. Zack and his technicians went above and beyond to research and troubleshoot my problem and presented me with the solution and multiple ways to achieve it. I will definitely be back for regular service and anything extra that may come up.

by - Verified Customer March 31, 2017

Just as great as I remembered. Great service and such a clean shop! Nice waiting area and I didn't have to wait long. I like the text I got after regarding the service done that day.

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by - Verified Customer March 24, 2017

The work was done quickly and well. Excellent customer service every time!

by - Verified Customer March 22, 2017

Carlife Pro always does a great job repairing/maintaining my vehicle.

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by - Verified Customer March 22, 2017

Carlife Pro rocks!

by - Verified Customer March 17, 2017

They were very helpful and professional and explained what I needed done in a clear manner.

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by - Verified Customer March 16, 2017

I feel like I was well informed of the repairs and not pressured to do extra work when it was not yet needed. For that reason, I will return for my next oil change.

by - Verified Customer March 14, 2017

Fast and courteous.

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by - Verified Customer March 10, 2017

We have all of our vehicles serviced at Carlife. We value the service provided to us. We recommend Carlife to family and friends.

by - Verified Customer March 08, 2017

As a single woman and new to Arizona, I feel like I have found an honest, friendly and caring service shop. Extremely satisfied with the mechanical work also.

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by - Verified Customer March 07, 2017

Highly satisfied.

by - Verified Customer March 03, 2017

Information was provided to me on any necessary repairs .

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by - Verified Customer March 01, 2017

This place was awesome :) I'll definitely go back..

by - Verified Customer February 28, 2017

Everything about Carlife was/is great! They're professional, friendly and trustworthy. I've found a new home for my car repairs.

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by - Verified Customer February 24, 2017

Awesome place!

by - Verified Customer February 21, 2017

Jeff and his team are always there to help, even if it's not something they can help with. It's refreshing to have a source I can count on and comfortable to refer to my contacts in the automotive industry. Really glad CarLife is on my team!

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by - Verified Customer February 16, 2017

Went in to have a car inspected before buying.

by - Verified Customer February 12, 2017

I love car life! I have used them multiple times & have always been extremely happy with their work & customer service. We have worked with Jeff quite a bit & think he is the best!

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by - Verified Customer February 12, 2017

Friendly service as well as honest service.

by - Verified Customer February 08, 2017

Thank you.

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by - Verified Customer February 08, 2017

CarLife is amazing!! I recommend CarLife to all of my Friends, Colleagues and Family!

by - Verified Customer February 08, 2017

Nice clean shop friendly people to talk to I only let berto fix my car

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by - Verified Customer February 07, 2017

Excellent service.

by - Verified Customer February 05, 2017

I checked pricing at three different places for the same work to be performed, including the place I had been taking my car for the past two years. Carlife came in with the lowest price and performed the work immediately while I waited. Very nice space and everyone was very cordial. I was very satisfied with the experience, and will now be taking my car to Carlife in the future.

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by - Verified Customer February 02, 2017

This will be my last repair at this shop after outrageous quotes.

by - Verified Customer January 27, 2017

I will be a return customer!

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by - Verified Customer January 26, 2017

Alignment was needed.

by - Verified Customer January 23, 2017

Thank you! Keep it up!

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by - Verified Customer January 20, 2017

Been coming here since they opened. Professional and friendly. Never disappointed with the work they do.

by - Verified Customer January 18, 2017

I love Carlife! I will bringing my car here now on.

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by - Verified Customer January 15, 2017

The people at Carlife are friendly, courteous, and honest. They do good work at fair prices which puts them ahead of other car shops in all of the East Valley.

by - Verified Customer January 13, 2017

Outstanding business. Outstanding service. Outstanding work. Outstanding people.

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by - Verified Customer January 13, 2017

Detailed inspection reports that are sent to customers are much appreciated and helpful. Staff is always courteous and helpful in explaining repair work that is done. Very happy with staff at Carlife Professional Auto Service Gilbert location. Keep up the great work!

by - Verified Customer January 12, 2017

I appreciate the courteous and prompt service. They were able to squeeze me in to have some work done on my car and were extremely friendly and professional. Lynda was the best!

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by - Verified Customer January 12, 2017

This is the only shop that I will take my car to for repairs.

by - Verified Customer January 12, 2017

Very good.

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by - Verified Customer January 12, 2017

Great job. Thanks.

by - Verified Customer January 09, 2017

Excellent & quality work. Prices are a bit on the high side but they do a great job.

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by - Verified Customer January 08, 2017

I love them!

by - Verified Customer January 02, 2017

I have always felt very comfortable bringing my cars to this shop.

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by - Verified Customer January 02, 2017

Awesome!!! Thank you Carlife!

by - Verified Customer December 29, 2016

Great repair shop. Always honest with suggestions and not just looking to get the most money from the customer.

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by - Verified Customer December 28, 2016

Tried another shop because my spouse wanted to deal with a different repair company. They may have been fair, but the charges were questionable. I feel that I can trust Car Life and its employees to do the right job the first time even if it might be a little more expensive. In the long run it is either the same or less to deal with Car Life. And they stand behind their warranties.

by - Verified Customer December 27, 2016

This has been my auto shop for 3 years. Jeff, takes a customer centered approach and enjoys getting to know his customers and their unique car needs. I've never had to wait long for service even the few times I didn't have an appointment. Their local shuttle offers you a ride somewhere while they repair your car. I would highly recommended Carlife Auto Service!

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by - Verified Customer December 26, 2016

The individual that worked on my car put the oil cap on incorrectly. Oil splattered all over the engine causing the engine light to come on. I had to have a day off and a loaner car to have it repaired. Thankfully, CarLife paid the $67 to have the engine cleaned which was the reason for the light going on.

by - Verified Customer December 22, 2016

Techs accidentally broke my door handle, but you guys fixed it with little hassle 10/10 would use again.

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by - Verified Customer December 21, 2016

Great service.

by - Verified Customer December 18, 2016

Good service and friendly staff. Very satisfied.

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by - Verified Customer December 15, 2016

Thanks for the ride back home and to the auto shop!

by - Verified Customer December 14, 2016

All is good as always, car runs great again!

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by - Verified Customer December 13, 2016

Got a call my car was ready. More than half the work I requested was done and they didn't realize it until I inquired. They looked at my power steering leak the next day and said I needed a new rack and pinion unit, which I had confirmed wasn't leaking before I even took the car to the shop. Quote for work to be performed was over $2000. I took it to a different shop, they confirmed the rack wasn't leaking and it was only the pump and and hose that needed replaced. $700 out the door. Also requested a quote for a timing belt, water pump, main belt replacement on another vehicle. The quote was $1200+. Getting it done at the other shop I found for $700 with genuine manufacturer parts.

by - Verified Customer December 12, 2016

Always satisfied with services provided. Had 1 issue last year. I called driving car home and they resolved problem right away. Good feeling to have mechanics and business you trust with your vehicle.

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by - Verified Customer December 07, 2016

Jeff and team are great and always provide predictable high quality service.

by - Verified Customer December 06, 2016

Oil change and new air filter & cabin air filter were installed, as requested - friendly and pleasant staff.

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by - Verified Customer December 05, 2016

Great!

by - Verified Customer December 05, 2016

The oil change was a bit pricey at $52. I've paid $35 before at the same location. No verbal explanation was given about the recommended repairs.

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by - Verified Customer December 01, 2016

Purchased an alignment through Groupon. I am new to the area and always cautious about automotive repair shops. I was blown away by the operation in it's entirety and will be back again. A+

by - Verified Customer November 30, 2016

Great service! Nice communication with the lap tops as well and I love the pens!

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by - Verified Customer November 29, 2016

The office was very clean and the receptionist was very pleasant!

by - Verified Customer November 28, 2016

As always the team at Carlife were friendly and professional.

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by - Verified Customer November 27, 2016

I love CarLife and will definitely be back and recommend.

by - Verified Customer November 24, 2016

Excellent professional customer service!! All staff exceptionally kind and knowledgeable! Great experience!

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by - Verified Customer November 24, 2016

Great service.

by - Verified Customer November 24, 2016

I was in for an oil change and to have them diagnosis a problem. My first visit was short and sweet. I will definitely return.

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by - Verified Customer November 21, 2016

I needed the battery replaced. Called CarLife and made an appointment for the next day. Jeff gave me the bad news, I said do the work, $300+ later, I'm out the door. More than I had anticipated.

by - Verified Customer November 21, 2016

My husband and I love CarLife. They make us feel respected and they are so trustworthy. We are so blessed to work with this company.

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by - Verified Customer November 18, 2016

Professional operation. Clean, comfortable waiting area.

by - Verified Customer November 18, 2016

It was good as always.

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by - Verified Customer November 16, 2016

They are so friendly and helpful. I won't take my car anywhere else.

by - Verified Customer November 14, 2016

Love Carlife. Jeff is awesome.

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by - Verified Customer November 14, 2016

Great job with being honest on the amount and the product. Thank you

by - Verified Customer November 13, 2016

Love Carlife and the staff!

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by - Verified Customer November 10, 2016

I never take my cars anywhere except for here, because I know it is always in good hands.

by - Verified Customer November 10, 2016

Excellent and a fair place.

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by - Verified Customer November 07, 2016

Professional, prompt and courteous.

by - Verified Customer November 07, 2016

Asked for a quote on repairs, price was very reasonable and was told about possible issues that could arise during repair. None did thankfully. Work was completed on time and in great condition.

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by - Verified Customer November 06, 2016

Jeff and his staff are always a pleasure to do work with.

by - Verified Customer November 06, 2016

Fist time using this shop. After the first repair, an oil leak started. Needed to bring back car to have the same part put in again which only took the one day.

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by - Verified Customer November 03, 2016

They are very nice and professional. Work always seems good and I've never had a problem. Not much communication with the actual mechanic though.

by - Verified Customer November 02, 2016

I had a great experience.

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by - Verified Customer September 24, 2016

Awesome!

by - Verified Customer September 23, 2016

Excellent people doing a fine job.

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by - Verified Customer September 23, 2016

Customer service, excellent. Very clean and organized place. Reasonable prices. EXCELLENT SERVICE!!

by - Verified Customer September 20, 2016

Clean shop, excellent service. Staff very helpful and friendly.

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by - Verified Customer September 20, 2016

Service done on time and cost of service was as detailed.

by - Verified Customer September 19, 2016

Loved the overview that was texted to me, and loved that they provided a taxi service to my home while I waited for repairs to be done.

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by - Verified Customer September 19, 2016

I love the service and level of communication that I get.

by - Verified Customer September 17, 2016

Extremely professional. The results exceeded my expectations.

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by - Verified Customer September 16, 2016

Jeff and his team exceeded my expectations. My car is running well. The team made sure they were delivering a safe car for me to drive. I am grateful for their capabilities and their concerns for me as their clients.

by September 15, 2016

Experience was good, The only thing I would say is that they should not charge for tire rotations since other places due this service for free.

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by - Verified Customer September 14, 2016

Excellent service & prices!

by - Verified Customer September 14, 2016

They are great and honest. Can't be beat.

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by - Verified Customer September 14, 2016

Prompt and professional service. Comfortable waiting area. Work performed as promised. Information on car condition appreciated.

by - Verified Customer September 13, 2016

Really like the service. Will continue to go there in lieu of the dealership

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by - Verified Customer September 13, 2016

I love the welcome that I get on the confidence I feel when told about my vehicle's needs accurately and professionally.

by September 12, 2016

They go out of their way to help customers.

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by November 27, 2013

Friendly and great price for oil change, but they were not able to diagnose a taillight issue and they failed to follow through with sending me an estimate via email as promised

by November 27, 2013

Good service, however, the repair that I was hoping to get fixed did not get fixed. Nor could they recommend what needed to be done.

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by November 25, 2013

I appreciate the service, honesty, and friendliness with work that is done right and re-done at no cost.

by - Verified Customer November 23, 2013

Service was great. Car runs great.

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by November 20, 2013

Great results.

by November 16, 2013

They are very good and have taken extremely good care of me, they are all very nice and explain everything in detail....

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by November 16, 2013

I've been very impressed with the greeting and attention I receive and the prompt service.

by - Verified Customer November 16, 2013

Excellent service.

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by - Verified Customer November 15, 2013

They provided great service!

by November 13, 2013

The did a great job.

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by November 11, 2013

They have a very professional staff who researched my questions and got back to me with detailed answers.

by - Verified Customer November 07, 2013

Excellent customer service. Everyone there including the mechanic went above and beyond my expectations.

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by - Verified Customer November 02, 2013

Carlife is great! The waiting room is lovely and smells great. Most autoshops have a hot, stinky little room you have to wait in, but the one at Carlife looks like a nice Dr.'s office. Every time I go to Carlife, whoever helps me is informative and professional. They always have the car out in a timely manner, and so far their prices are reasonable.

by November 01, 2013

They were understanding of my situation and helped find a solution to fix my car that was affordable.

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by October 28, 2013

Great services and prices.

by - Verified Customer October 28, 2013

I have been extremely satisfied with the service I received at Car-life.

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by October 19, 2013

Friendly honest service.

by October 19, 2013

Quality and honest servive.

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by October 16, 2013

The entire is very professional and thorough.

by October 14, 2013

They have a professional staff that knew their stuff and explained it in terms I could understand

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by October 03, 2013

TJ at the front counter was the most pleasant and realistic automotive person I have ever dealt with.

by - Verified Customer September 19, 2013

The professionals at CarLife are always helpful and friendly. They are willing to show you what needs to be repaired and why that item needs repair. In short they are trustworthy, reliable, and do excellent work.

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RepairPal Scorecard
95
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
24
month
Local
warranty
TECHNICAL ABILITY
95
TOOLS & EQUIPMENT
100
CUSTOMER SERVICE
92
CUSTOMER AMENITIES
97

Carlife of Gilbert is a fairly new location of the Carlife franchise but it places the same emphasis on quality and professionalism as the other RepairPal Certified locations. Eddie Mrok,the president, has instilled in his staff a high level of professionalism and customer communication to ensure a very high level of customer service. This attention to detail carries over into the shop and throughout the organization. They invest in the training that is needed to take care of their customers and their cars. An investment has been made in some of the best automotive tools and computer diagnostic equipment to ensure professional accurate repairs are made the first time. For your convenience they offer a local shuttle service, rental cars, early bird drop off, Saturday hours, and a very clean comfortable waiting area with refreshments, and wireless Internet.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
+ More

AMENITIES

  • Car Delivery
  • Car Pickup/Dropoff
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Open Saturday
  • Open Weekends
  • Rental Car
  • Senior Discount
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Towing
  • Wireless Internet
+ More

AFFILIATIONS

  • ACDelco
  • iATN

MESSAGE FROM THE SHOP

CarLife is an Arizona-based automotive repair and service company dedicated to unparalleled customer service and communication.

We believe auto service should focus on the driver’s needs. We see the vehicles that we drive as a tremendous blessing, and we are honored to take care of your transportation needs.

How are we different? We combine the class of the past with modern innovation in a friendly, worry-free environment. You’ll like the way we do business.

It’s Your Investment

The average new car is a nearly $30,000 investment – other than buying a home, it’s one of the largest purchases we make. So if we seek out professionals to do our taxes, insurance, and legal affairs, why would we do anything less for our car?

You should expect nothing less for your car than an expert in automotive repair and maintenance to take the best possible care of that investment.

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More

Map
Get Directions to Carlife Professional Auto Service - Gilbert
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