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Carbiz Service Center

(443) 637-4680
62 Verified Reviews
colin@carbiz.com

HOURS
08:00
18:00
http://purl.org/goodrelations/v1#Monday
08:00
18:00
http://purl.org/goodrelations/v1#Tuesday
08:00
18:00
http://purl.org/goodrelations/v1#Wednesday
08:00
18:00
http://purl.org/goodrelations/v1#Thursday
08:00
17:30
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-Th
8:00am to 6:00pm
F
8:00am to 5:30pm
S
Closed

ADDRESS

5901 Reisterstown Rd
Baltimore, MD 21215 USA

AUTO REPAIR EXPERIENCE

  • Harvey Bernstein, Manager
  • Established 2007
  • 5 Auto Repair Mechanics on Staff
  • 1 ASE Certified Auto Technician
  • 94 Years of Car Repair Experience

Carbiz Service Center Reviews

OVERALL RATING

62 Verified Reviews
5 stars
(43)
4 stars
(12)
3 stars
(3)
2 stars
(0)
1 star
(4)
by - Verified Customer April 20, 2017

Always a great service experience!

by - Verified Customer April 18, 2017

Good customer service.

by - Verified Customer April 18, 2017

Quick and easy. No unexplained costs.

by - Verified Customer April 18, 2017

Quick, thorough service (oil change, check out everything before a trip). But maintenance required light has been signaling of and on since then.

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by - Verified Customer April 13, 2017

The service is wonderful.

by - Verified Customer April 12, 2017

Okay.

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by - Verified Customer April 11, 2017

Everyone was kind, my car was fixed, and the price was true to the estimate.

by - Verified Customer April 09, 2017

Outstanding customer service and expert repairs.

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by - Verified Customer April 09, 2017

Price quoted for service did not include labor which increased the price of service significantly.

by - Verified Customer April 04, 2017

Friendly. Did very good work on my car!

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by - Verified Customer April 04, 2017

Yura Chaban has my ultimate confidence. He is thorough, diligent and always does a great job. Friendly and professional counter staff to greet and check out with.

by - Verified Customer April 03, 2017

They put my tires on soooo tight broke my wheel lock keys! And could not remove my tires. Had I been stranded on the road I would be STUCK. Likely the studs will need to be replaced too.

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by - Verified Customer April 02, 2017

Great service.

by - Verified Customer March 29, 2017

Fantastic.

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by - Verified Customer March 27, 2017

My last experience was different from the others...I had to bring my car back after it was repaired. I have not had to do that before.. I was not pleased.. although the I did not have any difficulty with bringing my car in.

by - Verified Customer March 27, 2017

Always honest, friendly, and caring.

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by - Verified Customer March 26, 2017

They kept informed all the way thru the process and car was completed and never had to take it back for any problems. Can't ask for much more than that. Great service, great people thanks to the whole team.

by - Verified Customer March 23, 2017

Great customer service!

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by - Verified Customer March 19, 2017

Everything was done timely and all my questions were answered, very friendly employees.

by - Verified Customer March 19, 2017

From my initial call with Marlene to set up my appointment to checking out with the cashier, I experienced nothing but top quality customer service.

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by - Verified Customer March 09, 2017

Nice people, professional and honest.

by - Verified Customer March 07, 2017

Quick fix.

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by - Verified Customer March 06, 2017

The best, everytime I come.

by - Verified Customer March 06, 2017

Service was done satisfactorily.

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by - Verified Customer March 05, 2017

Timely & courteous.

by - Verified Customer March 02, 2017

Professional.

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by - Verified Customer March 01, 2017

There is no better service than what one would receive at CAR BIZ.

by - Verified Customer February 27, 2017

Always a great experience. Great work at a fair price. Harvey is the best!

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by - Verified Customer February 26, 2017

Great, never have a problem.

by - Verified Customer February 21, 2017

Left with an addition problem which the machine states was not created by the work rendered.

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by - Verified Customer February 20, 2017

Excellent.

by - Verified Customer February 20, 2017

Excellent service. Best car wash.

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by - Verified Customer February 20, 2017

Tire patched - didn't take long, everyone was very helpful and courteous.

by - Verified Customer February 16, 2017

Amazing service and staff.

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by - Verified Customer September 15, 2015

They go above and beyond every time.

by - Verified Customer September 10, 2015

To expensive and poor customer service.

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by - Verified Customer September 08, 2015

Always good service.

by - Verified Customer September 05, 2015

I had a great experience.

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by - Verified Customer September 03, 2015

They are awesome.

by - Verified Customer September 02, 2015

I found Rob in the service department to be very knowledgeable about the service I needed on my Vespa.

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by September 01, 2015

I like the service.

by - Verified Customer August 30, 2015

I had a wonderful experience, Katy was very helpful.

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by - Verified Customer August 29, 2015

I was pleased with the service I received.

by - Verified Customer August 28, 2015

The service was courteous above expectation and user friendly. The gave me a ride to an appointment.

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by - Verified Customer August 27, 2015

They provided excellent service.

by - Verified Customer August 24, 2015

Colin is so helpful, friendly and honest!

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by - Verified Customer August 24, 2015

I likw the quality and the courtsey of the whole service department from intake until finish

by - Verified Customer August 23, 2015

I was treated with respect.

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by - Verified Customer August 10, 2015

Chris and her staff provide excellent service every time I have issues with any of my cars. I recommend you all to others for Service and Used Car Sales. I plan on continuing to buy future cars from Carbiz and continuing to service all vehicles there.

by - Verified Customer August 07, 2015

Excellent service.

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by August 07, 2015

Kris, Smitty, and the whole gang are awesome.

by - Verified Customer August 06, 2015

Service was excellent, timely and at a good price.

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by - Verified Customer August 05, 2015

Everyone was polite, courteous, and professional. My car was done quickly.

by - Verified Customer July 26, 2015

The service there has been great. The customer service is wonderful and makes you feel appreciated.

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by - Verified Customer July 25, 2015

The service is pretty decent but sometimes it was hard to get a response back.

by July 24, 2015

I have always had a great experience there, and any service done on my car has been excellent as well as efficient!

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by - Verified Customer July 23, 2015

They put the wrong lights in my car , and the strip still isn't fixed.

by - Verified Customer July 23, 2015

Pleasant, nice customer service and they remember you and give good suggestions. Never seem to want to do unnecessary work.

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by - Verified Customer July 22, 2015

They get you in and out in a timely fashion.They do good work and are knowledgeable.

by - Verified Customer July 22, 2015

They are friendly, polite, and quick.

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by July 20, 2015

I booked a noon appointment on line, the didn't look at my car till 12 50.

by - Verified Customer July 18, 2015

Very friendly and through finally fixed my ABS light issue!!

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RepairPal Scorecard
93
OVERALL QUALITY SCORE

12
month
Nationwide
warranty
12
month
Local
warranty
TECHNICAL ABILITY
90
TOOLS & EQUIPMENT
100
CUSTOMER SERVICE
89
CUSTOMER AMENITIES
98

Carbiz Service Center was established in 2007 and has been providing Baltimore and the surrounding area with quality automotive repairs ever since. This shop features a team with an excellent mix of experience, ongoing training, and ASE certifications who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs, to tires and wheel alignment, to check engine light and computer diagnosis and repairs, as well as your scheduled maintenance needs. This work is backed by a 12-month / 12,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as: “knowledgeable”, “helpful”, “courteous”, “honest”, and “professional”. A local shuttle service, rental cars, early bird drop off, and a waiting area with wireless Internet are available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts

AMENITIES

  • Early Bird Dropoff
  • Rental Car
  • Service Guarantee
  • Shuttle
  • Wireless Internet

AFFILIATIONS

  • iATN

MESSAGE FROM THE SHOP

Carbiz Service Center provides a wealth of experience and the latest in automotive and diagnostic technology. We provide a 12 month, 12000 miles warranty on service repairs (wholesale repairs, tires, and alignment are not included. Please see dealer for other restrictions).

Check Engine Light:
We will figure out why your check engine light is showing, and take care of it for you.

Oil Changes:
This isn’t just an oil change; it's preventive maintenance to help keep your vehicle running right.

Brake Services:
Slow your roll with properly stopping brakes. Inspections and repairs are done while you wait.

Cooling System Services:
Keep your engine from overheating with an inspection and a coolant/antifreeze flush and fill.

Tire Services:
Uneven or balding tread or slow leaks? We offer a full range of tire services.

Diagnostics:
Let us diagnose your car's problems, and get it back to full health.

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More
Question Answered by Carbiz Service Center
I user to be an auto tech by trade. I need...
Hi Leon
My Name is Colin,if you email me a fax number I can fax you all diagnostic info,I am unable to copy the diagrams from our software.

colin@carbiz.com

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