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CarLife Professional Auto Service - Scottsdale

(480) 725-6177
164 Verified Reviews
elsie@carlifepro.com

HOURS
07:30
17:30
http://purl.org/goodrelations/v1#Monday
07:30
17:30
http://purl.org/goodrelations/v1#Tuesday
07:30
17:30
http://purl.org/goodrelations/v1#Wednesday
07:30
17:30
http://purl.org/goodrelations/v1#Thursday
07:30
17:30
http://purl.org/goodrelations/v1#Friday
08:00
14:00
http://purl.org/goodrelations/v1#Saturday
Su
Closed
M-F
7:30am to 5:30pm
S
8:00am to 2:00pm

ADDRESS

8830 East Indian Bend Road
Scottsdale, AZ 85250 USA

AUTO REPAIR EXPERIENCE

  • Eddie Mrok, Owner
  • Established 2009
  • 3 Auto Repair Mechanics on Staff
  • 1 ASE Master Auto Technicians
  • 71 Years of Car Repair Experience

CarLife Professional Auto Service - Scottsdale Reviews

OVERALL RATING

164 Verified Reviews
5 stars
(130)
4 stars
(26)
3 stars
(5)
2 stars
(2)
1 star
(1)
by - Verified Customer July 11, 2017

Everyone was fabulous. Very clean shop. Very satisfied!

by - Verified Customer June 27, 2017

Oil change.

by - Verified Customer June 22, 2017

All good!

by - Verified Customer June 21, 2017

I love the folks at CarLife in Scottsdale. They do great work and are always very friendly.

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by - Verified Customer June 20, 2017

Elsie is amazing!

by - Verified Customer June 19, 2017

The ladies that were in the office were fantastic. They were very personable, had everything organized and were very sweet.

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by - Verified Customer June 16, 2017

Excellent place to take your car - no pressure and not completing or recommending work not needed.

by - Verified Customer June 15, 2017

Elsie and all of the employees at car life ROCK!

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by - Verified Customer June 08, 2017

The CarLife staff has always done excellent work and the one time there was a reason to return, it was handled so well that I don't even recall the situation. They are efficient and affordable, plus convenient. It is clean. I can see the work area. I only have good things to say about my experience this time as well as the previous times.

by - Verified Customer June 07, 2017

They took my vehicle in to be worked on within a short time of arrival and performed the work in a timely manner.

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by - Verified Customer June 05, 2017

Timely service, great customer support, priced properly and an enjoyable visit to CarLife.

by - Verified Customer June 01, 2017

Elsie provides the best customer service in the valley of any business/service that I use. Thanks for taking such great care of my car and I.

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by - Verified Customer June 01, 2017

Why I would ever go any place else is a mystery to me. Great service, great people and professional service every time. When they fix it, it works!

by - Verified Customer May 29, 2017

I love that I was able to drop off and pick up my car outside store hours. They also sent a detailed report of all the work that needed to be done, with pictures. The staff also helped me to prioritize that work so I could make an informed decision after getting a detailed estimate. It was the best experience I've had with a car repair.

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by - Verified Customer May 25, 2017

I don't like recommended services simply based on mileage. I like to keep my car records to show an accurate account and saying I need spark plugs when I just did them 3k miles ago isn't right.

by - Verified Customer May 23, 2017

Great job! Friendly and professional people. I like being able to schedule my appointment online.

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by - Verified Customer May 19, 2017

Love going to CarLife. I feel comfortable and confident about their service.

by - Verified Customer May 15, 2017

NICE PEOPLE...QUALITY WORK!

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by - Verified Customer May 15, 2017

Everyone was very friendly.

by - Verified Customer May 14, 2017

I love this place! They are great to deal with and so friendly.

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by - Verified Customer May 10, 2017

Very happy Zach Werner recommended me to come here. I love Elsie's customer service and will be back!

by - Verified Customer May 09, 2017

Overall great service.

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by - Verified Customer April 30, 2017

Courteous and helpful.

by - Verified Customer April 30, 2017

Great place! Great people! Very professional!

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by - Verified Customer April 30, 2017

Great experience and friendly.

by - Verified Customer April 28, 2017

I had an excellent experience at Carlife.

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by - Verified Customer April 26, 2017

Extremely professional friendly and thorough.

by - Verified Customer April 26, 2017

Good place for auto repairs. Would recommend.

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by - Verified Customer April 23, 2017

Service was exceptional! Will definitely return.

by - Verified Customer April 12, 2017

Staff is super friendly and the care they make you feel is second to none. Wonderful work.

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by - Verified Customer April 12, 2017

I took my car in to get an oil change and also mentioned I had a creaking noise in my suspension. They completed my oil change very quickly and even fixed the creaking at no additional cost.

by - Verified Customer April 11, 2017

I was recommended to CarLife by my brother-in-law and found the work of good quality and personnel very professional as he had told me. :)

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by - Verified Customer April 07, 2017

Definitely will be taking my cars to CarLife for any issues I have with my vehicles. Honest, reasonable shop.

by - Verified Customer April 06, 2017

Will be back.

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by - Verified Customer March 30, 2017

Excellent customer service. Had repair problem, but they resolved it quick and went above my expectations.

by - Verified Customer March 30, 2017

Thanks for pointing out other things to have looked at in the future.

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by - Verified Customer March 29, 2017

Thorough, honest and professional car repair. Elsie took the time to answer all of my questions and made me feel extremely comfortable with all of the repair needed for my vehicle.

by - Verified Customer March 28, 2017

Good honest shop.

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by - Verified Customer March 26, 2017

Very pleased.

by - Verified Customer March 24, 2017

I was thrilled Car Life was open on Saturday since my starter died and I had called a tow truck. They took me, repaired it, and as always, Elsie was a delight to have at the desk.

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by - Verified Customer March 23, 2017

This was our first visit. We received a beautiful Christmas postcard with coupons from CarLife. We needed something checked out as well as a regular service. The problem was located and solved. Elsie took care of us. She was very friendly and helpful. We'll be back.

by - Verified Customer March 23, 2017

They diagnosed the problem and fixed it at a much better cost than other estimates.

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by - Verified Customer March 19, 2017

Once again, I feel very confident that my car was in good hands and that I was well taken care of.

by - Verified Customer March 17, 2017

I had a great conversation on the phone with Zack and then with Elsie, when I took my truck in. I thought i had found my mechanic. Something I've been looking for to have a home for mine and my kids' vehicles. I spent $177 which is not petty cash in my pocket. For that I got an oil change. The repair that was supposed to have been done to my air conditioner was not. When I called back Eddie offered to come pick up my truck at my office, which he did. He had the vehicle all day and informed me that the issue would cost between $1,000-1,200 to repair. I took the truck to another place (out of the way, which is NOT what I am looking for) where they promptly put in a $20 part and my air conditioner works. I feel I was ripped off and do not plan to return for anything more than an oil change. I am beyond disappointed.

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by - Verified Customer March 15, 2017

Friendly staff and prompt service. Well explained and on time.

by - Verified Customer March 15, 2017

Great experience. Will return when car needs service and will definitely refer to friends and associates.

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by - Verified Customer March 08, 2017

Was pleased with my first visit.

by - Verified Customer March 06, 2017

Thanks

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by - Verified Customer March 03, 2017

I had an oil leak repaired at a reasonable price. The overall customer service was excellent! In fact the service was so good I decided to have some more maintenance work done, so my car is back in their shop this weekend. Again, great service so far this time around. Great job guys!

by - Verified Customer March 03, 2017

Loved how clean and neat the shop was kept. It said a lot about the management.

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by - Verified Customer March 03, 2017

Carlife is by far the most professional and personable mechanic I have ever used. Their quality is outstanding!

by - Verified Customer March 02, 2017

This is the best shop I have ever used.

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by - Verified Customer March 01, 2017

Carlife has been capable of solving all the mechanical problems I have had.

by - Verified Customer March 01, 2017

Good location. Great staff! Very satisfied!

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by - Verified Customer February 28, 2017

Good experience.

by - Verified Customer February 24, 2017

Thank you CarLife!

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by - Verified Customer February 13, 2017

They are awesome

by - Verified Customer February 13, 2017

Nice.

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by - Verified Customer February 07, 2017

pleasant.

by - Verified Customer February 07, 2017

Elsie was wonderful and took great care of us. They are fair and do not take advantage of their customers. I picked up my car and it was less than quoted because a part was not needed once they started the repairs. That's honesty!!! I would recommend this shop to everyone.

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by - Verified Customer February 05, 2017

This has now become my only auto repair shop. They do what they say they are going to do...which puts them way ahead of most others...!

by - Verified Customer February 03, 2017

great shop, always prompt and employees are always friendly.

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by - Verified Customer February 02, 2017

Great Service as always!

by - Verified Customer February 02, 2017

nice people.

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by - Verified Customer February 02, 2017

Seamless service! Very easy to do business here!

by - Verified Customer February 02, 2017

A+++ all around
I have a new go to shop!

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by - Verified Customer February 01, 2017

I'll be back.

by - Verified Customer January 31, 2017

It's the best! Found this place when I moved here 2yrs ago and they been nothing but honest!

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by - Verified Customer January 29, 2017

The diagnosis of the problem was right on and done in a very short time. The shop met the price quoted (and even beat it) and the work was done on time.

by - Verified Customer January 27, 2017

The owner is always so friendly and welcoming. She helps us understand all the confusion of our car. I love how she makes us feel like family with her kind smile and lovely conversation. :

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by - Verified Customer January 26, 2017

My Littlest Sister referred me to your shop and she was right you guys are amazing!! I will always come back and refer people to you knowing they will be taken care of. THANK YOU!!

by - Verified Customer January 24, 2017

The shop was fair and friendly. Called me with updates and got the vehicle when promised.

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by - Verified Customer January 23, 2017

Love you guys. I trust you which is hard to find in the automotive repair industry and that is the most important thing to me.

by - Verified Customer January 23, 2017

I would never take my car anywhere else! Ever!

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by - Verified Customer January 23, 2017

Awesome place to bring your car/truck.

by - Verified Customer January 19, 2017

I was very satisfied with the service you provided. ..I'll definitely be back for future service when needed...

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by - Verified Customer January 17, 2017

I went by for an oil change and the employees at CarLife were wonderful. I spent most of my time chatting with Zach. He was very helpful and professional. I was in and out of there in about 30 minutes. Great place to take your vehicle!!!

by - Verified Customer January 10, 2017

CarLife is fantastic. I enjoy doing business with Zach and Elsie. The technicians are very skilled! Highly recommend

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by - Verified Customer January 08, 2017

Expected excellence, received excellence!

by - Verified Customer January 06, 2017

Great!

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by - Verified Customer January 06, 2017

Professional, knowledgeable and organized.

by - Verified Customer January 03, 2017

Elsie and her crew treat every customer like family. They are caring, competent and professional. I don't hesitate to recommend them.

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by - Verified Customer January 02, 2017

Had to have car battery replaced. Took less than a half hour and service was excellent.

by - Verified Customer December 29, 2016

I had shocks and struts replaced along with some front end work. I was shown the parts that needed replacing and was treated exceptionally well. I would highly recommend this shop.

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by - Verified Customer December 28, 2016

I would highly recommend CarLife to my friends and family. I've already written a review on Yelp and shared it on Twitter. Excellent service and great work!

by - Verified Customer December 27, 2016

Always friendly staff! Comfortable lounge area while waiting for an oil change.

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by - Verified Customer December 25, 2016

Has always been a good experience.

by - Verified Customer December 22, 2016

Good customer service! Will likely come back for future work needed for vehicle.

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by - Verified Customer December 21, 2016

Nice shop, clean and very nice people.

by - Verified Customer December 19, 2016

Very helpful and friendly staff. They did not try to get me to do unnecessary things to my car and they were honest in giving
me an estimate and stating what exactly needed to be fixed. The staff is extremely professional and knowledgeable, I won't go anywhere else if car repair is needed in the future!

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by - Verified Customer December 14, 2016

Prompt service and great too.

by - Verified Customer December 09, 2016

Great service.

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by - Verified Customer December 07, 2016

Elsie and team Rock!! Very satisfied, don't want to say, but can't wait to got back.

by - Verified Customer December 06, 2016

Great people to work with.

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by - Verified Customer December 02, 2016

Top notch!

by - Verified Customer November 30, 2016

I was met by Elsie. She was professional and accomodating (got me a ride to an appt while my car was worked on). Great customer service, work was explained and delivered on time. Thanks Carlife!!

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by - Verified Customer November 29, 2016

Took my car in for an oil change and told them to do anything they thought necessary for that 75,000 mile service. They inspected the car and only changed the oil, reporting there was no other work needed at that time. They also gave me a heads up as to what will be necessary in the 80,000 mile check up.

by - Verified Customer November 28, 2016

Great service.

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by - Verified Customer November 22, 2016

My experience with Carlife has always been good. They are quick, knowledgeable, and do a thorough job. They let me know what additional work my car could use but are never pushy.

by - Verified Customer November 22, 2016

Repaired problems at no charge.

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by - Verified Customer November 21, 2016

They repaired my car quickly.

by - Verified Customer November 21, 2016

All good.

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by - Verified Customer November 20, 2016

In and out quickly. Staff friendly as always.

by - Verified Customer November 20, 2016

Good.

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by - Verified Customer November 18, 2016

Good service as always.

by - Verified Customer November 17, 2016

Seemed costlier than many other shops; felt a little like I was being up sold.

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by - Verified Customer November 13, 2016

Awesome job!

by - Verified Customer November 08, 2016

Took vehicle in.. it was inspected and all repair done quickly and easily.. really great people to work with..

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by - Verified Customer November 07, 2016

As usual - outstanding!

by - Verified Customer November 07, 2016

Great.

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by - Verified Customer November 07, 2016

Amazing services and at no point did I feel I was being hustled into other services. I have since been back to have my wheels aligned. I also must say they have the nicest bathroom I have ever seen in a auto shop!

by - Verified Customer November 07, 2016

Everyone was really helpful and seemed to know what they were doing.

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by - Verified Customer November 04, 2016

We will be having the work recommended done on the car next month.

by - Verified Customer November 03, 2016

A pleasure as always!

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by - Verified Customer September 24, 2016

This is just one of many pleasant experiences I have had at CarLife. The staff could not be more professional and always genuinely interested in making sure my experience is excellent. I know I can always depend on them for repairs large or small.

by - Verified Customer September 24, 2016

Good price, timely repair, couldn't ask for better service.

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by - Verified Customer September 21, 2016

Great staff, great prices, great work.

by - Verified Customer September 20, 2016

They are the most helpful and professional service center I have ever used

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by - Verified Customer September 19, 2016

Helpful.

by - Verified Customer September 16, 2016

Very professional and friendly.

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by - Verified Customer September 15, 2016

Very friendly and accommodating. They answered all of my questions and addressed any concerns realistically. Very thorough.

by - Verified Customer September 14, 2016

Tremendous customer service.

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by - Verified Customer September 14, 2016

Every time we have one of our Auto's repaired at Car life it is always done well and on time. The people at CAR Life treat you with kindness.

by September 13, 2016

Outstanding service!! Friendly management!

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by - Verified Customer September 10, 2016

Always very friendly and clean. Always keep you up to date on what is going on with the car and each time I have been quoted a price, it has been that exact price when I pick up the car. It is great and I really feel I can trust them.

by - Verified Customer September 03, 2016

They went above and beyond.

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by - Verified Customer September 03, 2016

Friendly, honest, quick, affordable, caring and efficient.

by - Verified Customer September 02, 2016

Amazing service, they double and tripled checked everything and explained any problems they saw in laymen's terms.

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by - Verified Customer November 06, 2013

I was very happy with the service.

by - Verified Customer November 06, 2013

They are always very friendly and helpful.

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by November 06, 2013

Everything was done correctly.

by - Verified Customer November 05, 2013

I felt they were thorough and honest.

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by - Verified Customer November 05, 2013

Their service, hospitality and technical knowledge are without equal

by - Verified Customer November 01, 2013

I liked my whole experience. The two front girls were very nice and very professional. The work the shop did is good with no problems. I'll be back.

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by - Verified Customer October 31, 2013

Easy to make an appointment, friendly staff that communicates well and performed as promised.

by October 29, 2013

it is very difficult to find a good mechanic that will take care of you, not over charge you, not tell you something needs to be fixed that does not need to be fixed. I have found that CarLife is so far very honest and they provide a great service.

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by - Verified Customer October 22, 2013

You guys not only stayed open longer to put on new brakes pads, you charged me a great price. My brakes pads were pretty much gone and I may not have gotten home safe or back to work the next day. Can't ask for better service.

by October 19, 2013

Great customer service and quality work.

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by October 17, 2013

Quick and efficient - didn't overcharge for service and trusted work done was all that was needed

by - Verified Customer October 17, 2013

I think our nearby Carlife company is honest and competent. It provides a more convenient service point than our car dealers.

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by October 15, 2013

The deal I got through Groupon was good, so that's why I originally went to Carlife, but the service took a lot longer than I thought it should. By the third and last oil change, I just dropped my car off and went to have lunch at Buffalo Wild Wings. The associate was nice enough to lock the keys in the car (we had a spare set), so that we could pick the car up after the shop closed.

by - Verified Customer October 15, 2013

I went in without a appointment, they still fit us in. Very courteous and offered us drinks while waiting. Also did a little run through on the truck and found some problems and just forwarned us about them.

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by - Verified Customer October 14, 2013

Car life is always willing to go above and beyond and it's always easy to get an appt when I need one!

by - Verified Customer October 11, 2013

I like the overall presentation of your business and the appearance of your facility. Very refreshing. Good and polite people.

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by - Verified Customer October 11, 2013

The service was great. Only thing is the tech forgot to reset the computer so it was constanly displaying that an oil change was needed. Didn't have time to drive back so I found how to reset myself.

by - Verified Customer October 10, 2013

My car needs were taken care of in a caring and professional manner.

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by October 09, 2013

I believe they are trustworthy plus they are friendly and accommodating.

by October 07, 2013

Professional, nice, honest

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by October 07, 2013

SERVICE ALL AROUND IS EXCELLENT!!

by - Verified Customer October 04, 2013

Friendly service at the price I was quoted over the phone and completed on time.

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by October 04, 2013

Really great service. Excellent work. Trustworthy.

by October 04, 2013

The premise is immaculate! The staff are well-dressed. This business is very upscale and makes me feel like a valued and appreciated customer.

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by September 27, 2013

I have recommended friends to CarLife because of their excellent car services, friendly and knowledgeable staff.

by September 26, 2013

Honest and friendly service.

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by - Verified Customer September 25, 2013

I always receive great service.

by - Verified Customer September 21, 2013

Front office people are friendly, knowledgeable, helpful, professional, accurate, and courteous.

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by September 21, 2013

Nice, accomadating.

by September 13, 2013

They are honest.

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by - Verified Customer September 10, 2013

Great, honest, and friendly service.

by September 06, 2013

Very friendly and prompt service

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RepairPal Scorecard
94
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
24
month
Local
warranty
TECHNICAL ABILITY
93
TOOLS & EQUIPMENT
100
CUSTOMER SERVICE
90
CUSTOMER AMENITIES
97

Carlife of Scottsdale was established in 2009 and has become a prominent member of the community by providing professional automotive services, always focusing on their customers needs. This RepairPal Certified shop features an experienced staff who continue to grow in the automotive field by attending the ongoing training it takes to keep up with the latest trends and technologies happening in the industry. An investment has been made in dealership level tools to ensure the repairs preformed on your car are professional and accurate. They back the work they do with a 24-month / 24,000 mile warranty for your peace of mind. A local shuttle, early bird drop off, and very clean comfortable waiting area are available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
+ More

AMENITIES

  • AAA Member Discount
  • Car Delivery
  • Car Pickup/Dropoff
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Open Saturday
  • Open Weekends
  • Parts/Accessories
  • Rental Car
  • Senior Discount
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet
+ More

AFFILIATIONS

  • ACDelco
  • NAPA
  • iATN

MESSAGE FROM THE SHOP

CarLife is an Arizona-based automotive repair and service company dedicated to unparalleled customer service and communication.

We believe auto service should focus on the driver’s needs. We see the vehicles that we drive as a tremendous blessing, and we are honored to take care of your transportation needs.

How are we different? We combine the class of the past with modern innovation in a friendly, worry-free environment. You’ll like the way we do business.

It’s Your Investment

The average new car is a nearly $30,000 investment – other than buying a home, it’s one of the largest purchases we make. So if we seek out professionals to do our taxes, insurance, and legal affairs, why would we do anything less for our car?

You should expect nothing less for your car than an expert in automotive repair and maintenance to take the best possible care of that investment.

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More

Map
Get Directions to CarLife Professional Auto Service - Scottsdale
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