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Capital City Automotive

(360) 383-5264
26 Verified Reviews
cce@thurston.com

HOURS
07:00
17:30
http://purl.org/goodrelations/v1#Monday
07:00
17:30
http://purl.org/goodrelations/v1#Tuesday
07:00
17:30
http://purl.org/goodrelations/v1#Wednesday
07:00
17:30
http://purl.org/goodrelations/v1#Thursday
07:00
17:30
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
7:00am to 5:30pm
S
Closed

ADDRESS

6746 Kirsop Rd SW
Olympia, WA 98512 USA

AUTO REPAIR EXPERIENCE

  • Lisa West, Manager
  • Established 1980
  • 2 Auto Repair Mechanics on Staff
  • 2 ASE Certified Auto Technicians
  • 86 Years of Car Repair Experience

Capital City Automotive Reviews

OVERALL RATING

26 Verified Reviews
5 stars
(18)
4 stars
(8)
3 stars
(0)
2 stars
(0)
1 star
(0)
by - Verified Customer April 06, 2017

Did a great job with a very reasonable cost. Kept us apprised of work that needed to be done in the future.

by - Verified Customer March 30, 2017

Friendly, prompt and cost effective.

by - Verified Customer March 27, 2017

I went there early in the morning. I got there at 7. I was immediately greeted. I told them why I was there and also informed them of an incident that occurred that might be causing issues with my vehicle. They looked into it then gave me a ride to my work and that was a positive and helpful. They called me a couple hours later and they told me what I needed to have done to my vehicle. They were swift and had good customer service. I am driving my vehicle still so they didn't break it.

by - Verified Customer March 26, 2017

I took my car in for an oil change. Not only did they change the oil, but they vacuumed the floor. I've been going to this shop for 6 years. They've always done a good job. They don't recommend getting a service unless you really need it.

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by - Verified Customer March 26, 2017

Positive experience, very knowledgeable and helpful diagnosis of car issues.

by - Verified Customer March 15, 2017

Great service at a great price.

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by - Verified Customer March 06, 2017

Had a free oil change as welcome to the neighborhood. Good service.

by - Verified Customer February 22, 2017

I have been going to Capital City since 1998 and I can always trust them to provide the highest level of customer service. They do excellent work and I would not go anywhere else.

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by - Verified Customer February 16, 2017

Honest, valid estimate prior to any work and you can choose what you want/need to be completed. Small shop, big customer service. Very satisfied with the work, no recall.

by - Verified Customer February 15, 2017

It was great the customer service was good.

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by - Verified Customer February 09, 2017

Great service honest people competitive pricing.

by - Verified Customer February 07, 2017

I was real happy. They did a good job and they were right in range with the others I was very pleased with them.

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by - Verified Customer January 15, 2017

I was not explained the price difference; however, they only charged for basic service rather than $45 difference.

by - Verified Customer December 29, 2016

This shop is the best! They only fix what is needed, always on my Side! Thanks again.

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by - Verified Customer December 29, 2016

It was good I had to go back but my car runs fine.

by - Verified Customer December 19, 2016

We took it down to get the window fixed - it would drop down. They did an oil change and lube on it and we were really happy with the service. They told us they had a loaner car if we needed it.

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by - Verified Customer December 14, 2016

I thought it was excellent, in fact I was there today with a flat tire and they fixed it.

by - Verified Customer December 13, 2016

My car was fixed in a timely manner.

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by - Verified Customer December 04, 2016

The entire staff here was very professional and polite. They all wanted to make sure that my visit was as pleasant as possible. The best part was my vehicle would be in the shop for 2 days, instead of trying to figure out how I would get around while my truck was being serviced I was given a complimentary vehicle to use during the service. How great is that!?!?!?

by - Verified Customer November 17, 2016

Excellent service as usual.

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by - Verified Customer November 15, 2016

Good service at a reasonable price.

by - Verified Customer November 15, 2016

I had an oil change. Very accommodating and excellent customer service.

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by - Verified Customer November 13, 2016

Good experience, as usual!

by - Verified Customer October 10, 2016

They are actually very accommodating. They fit me in with an appointment, they did the job quickly and cleanly, and their rates were reasonable.

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RepairPal Scorecard
94
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
24
month
Local
warranty
TECHNICAL ABILITY
97
TOOLS & EQUIPMENT
97
CUSTOMER SERVICE
94
CUSTOMER AMENITIES
93

Capital City Automotive was established back in 1980 and has been proudly serving Olympia and the surrounding area ever since. This RepairPal Certified shop features a very experienced and ASE certified team who are equipped with the tools and diagnostic equipment necessary for today's modern vehicles. Repairs performed here can range from minor and major mechanical repairs, to check engine light and computer diagnosis and repairs, to tires and wheel alignment, as well as your scheduled maintenance needs. All this work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as “accommodating”, “professional”, “knowledgeable”, “polite”, and "excellent". A local shuttle service, rental & loaner cars, early bird drop-off, and a waiting area with wireless Internet are also available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
+ More

AMENITIES

  • Early Bird Dropoff
  • Loaner Car
  • Rental Car
  • Service Guarantee
  • Shuttle
  • Wireless Internet

AFFILIATIONS

  • ASA
  • iATN

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jeep
  • Kia
  • Lexus
  • Lincoln
  • Mazda
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More

Map
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