Close

Cantrell Service Center

(501) 242-0492
202 Verified Reviews
sarah@cscauto.com

HOURS
07:00
18:00
http://purl.org/goodrelations/v1#Monday
07:00
18:00
http://purl.org/goodrelations/v1#Tuesday
07:00
18:00
http://purl.org/goodrelations/v1#Wednesday
07:00
18:00
http://purl.org/goodrelations/v1#Thursday
07:00
18:00
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
7:00am to 6:00pm
S
Closed

ADDRESS

7601 Young Rd
North Little Rock, AR 72118 USA

AUTO REPAIR EXPERIENCE

  • Sarah Steele, Manager
  • Established 1971
  • 4 ASE Certified Auto Technicians
  • 50 Years of Car Repair Experience

Cantrell Service Center Reviews

OVERALL RATING

202 Verified Reviews
5 stars
(133)
4 stars
(56)
3 stars
(10)
2 stars
(0)
1 star
(3)
by - Verified Customer November 07, 2017

Both my wife and I are very pleased with the service provided. We will use this service again.

by - Verified Customer November 02, 2017

I'm always very satisfied with Cantrell Service Center.

by - Verified Customer November 01, 2017

Excellent service as always!

by - Verified Customer October 31, 2017

The issue was the battery. Chuck suggested going back to Walmart to see if it was still under warranty (which I called and it wasn't). While I could have gotten a less expensive battery at Walmart, because Chuck was honest and did not give me the hard sell or an up sell...I decided to purchase a better quality battery with Cantrell with a good warranty.

+ Show more reviews
by - Verified Customer October 25, 2017

The woman who took my phone calls was very good. I had some concerns about timing/coordination and once I expressed them she was very helpful.

by - Verified Customer October 25, 2017

I always feel I get accurate information on needed repairs. I wish the price were lower.

+ Show more reviews
by - Verified Customer October 25, 2017

Excellent service every time

by - Verified Customer October 24, 2017

I use Cantrell quiet a bit. Competitive prices, friendly and fair.

+ Show more reviews
by - Verified Customer October 22, 2017

I brought my vehicle in the have the oil changed, tires rotated and the 'check tire' light turned off. I was told in my email report that a few of my center caps on wheels were loose, I needed rear brake pads and my oil was low. I was provided with pictures of all of the things right (battery, filter etc) but not with the things wrong. This vehicle is a secondary vehicle that is driven an average of 3 miles a day if you do the math, it is hand washed and sits in the garage. I recently hand washed this vehicle so I know the center caps on the wheels were not loose, if it was leaking oil I would see it in my garage and it has to be driven in order to burn oil. The tire light wasn't even addressed and I had to call someone back out to look at it and I still left with it on and was told that the valve stem was leaking and needed to be replaced. I brought my vehicle to your business to have these things repaired, not to leave there with a center cap loose and a valve stem that wasn't even offered to be repaired even after it was an initial repair. This is poor service in my eyes. I now feel like I need to take it the a dealer to have it looked at because I have no faith in you or your service people. I have used Cantrell for the past five years for several cars and unfortunately I will not be returning.

by - Verified Customer October 10, 2017

Shuttle service is a big plus.

+ Show more reviews
by - Verified Customer October 08, 2017

Experience was good. Would have been cheaper to buy the parts (tires) on my own and just done mounting/install.

by - Verified Customer October 05, 2017

Cantrell Service Center is the best! I most
appreciate their honesty and fair prices.

+ Show more reviews
by - Verified Customer October 04, 2017

Had breaks and shocks replaced. Steering felt loose and they diagnosed toe rod ends and replaced them as well. AC fan did not work when I picked it up
And they got me back in right away and took care of it quickly. Car handles incredibly well, I am very pleased with Cantrell Service Center!

by - Verified Customer October 03, 2017

A customer for both cars and I always enjoy the experience even though having a car fixed is not a great joy.

+ Show more reviews
by - Verified Customer October 03, 2017

Good people and fast friendly service.

by - Verified Customer October 01, 2017

satisfied

+ Show more reviews
by - Verified Customer September 28, 2017

I got there an hour early and they took my car in anyway and did the work I needed. they were very kind and efficient.

by - Verified Customer September 27, 2017

Work was completed on time.
Thank you

+ Show more reviews
by - Verified Customer September 26, 2017

They tested it. Found what was wrong. Fixed it.

by - Verified Customer September 25, 2017

Valve covers

+ Show more reviews
by - Verified Customer September 18, 2017

Had the rear view mirror affixed.

by - Verified Customer September 18, 2017

Excellent, fast, dependable, courteous

+ Show more reviews
by - Verified Customer September 17, 2017

Great service. Everything was explained. Car repaired when promised.

by - Verified Customer September 12, 2017

Everyone was very nice . They explained how long it would take and why it would take that long.

+ Show more reviews
by - Verified Customer September 05, 2017

It was my second time getting an oil change. I was very satisfied.

by - Verified Customer September 04, 2017

It was my first time to the shop and being an amateur at car knowledge there's always a fear of being scammed. These guys were great! Didn't feel pressured. Got good information on the state of my old car, and walked away very satisfied.

+ Show more reviews
by - Verified Customer August 29, 2017

I'm confident that the work was necessary, repairs were done correctly and the price was fair. I received multiple updates as the work was progressing. I'll return for future work.

by - Verified Customer August 27, 2017

Best shop in town.

+ Show more reviews
by - Verified Customer August 16, 2017

My first experience with Cantrell. I was very pleased.

by - Verified Customer August 16, 2017

The office manager was awesome ....the mechanic I have very little confidence in...But then again i only spent 9k

+ Show more reviews
by - Verified Customer August 09, 2017

Positive experience.

by - Verified Customer August 03, 2017

Great shop! Being a women a lot of shops have talked to me like I was stupid or just a women. Not at this shop I was explained what was wrong and what I needed and the cost. Very professional! Will use this shop from now on!

+ Show more reviews
by - Verified Customer August 03, 2017

Used for a long time, good shop, good folks.

by - Verified Customer August 01, 2017

Shop new what the problem was and had the proper equipment to fix it. It was fixed in a timely manor at a fair price. No problems what so ever . Would use them again and recommend them to a friend.

+ Show more reviews
by - Verified Customer August 01, 2017

I'll being using the services of CSC any time I have a need!

by - Verified Customer August 01, 2017

always very satisfactory

+ Show more reviews
by - Verified Customer July 30, 2017

My F150 blew a plug. Replaced plugs, belts, and air filter.
Truck ran rough when I first started but settled down. Engine light came on a few days later.
I bought a code reader and traced the problem to a dirty Mass Air Flow sensor. Code cleared and performance improved after I cleaned it.
I figure you guys should have caught this one.

by - Verified Customer July 24, 2017

Great service and fair pricing

+ Show more reviews
by - Verified Customer July 24, 2017

A helpful, fair shop.

by - Verified Customer July 23, 2017

Great

+ Show more reviews
by - Verified Customer July 20, 2017

I have been taking my vehicles to Cantrell Service Center for ten years or so. There's nowhere else I would take my cars, and I recommend them to everyone I talk to.

by - Verified Customer July 19, 2017

Very detailed and timely updates. I especially liked the e-mail with photos of the needed areas of the jeep.

+ Show more reviews
by - Verified Customer July 19, 2017

Great work, friendly folks, generous customer service. Thanks for all the help!

by - Verified Customer July 13, 2017

I have used Cantrell Auto for years and they never try to pressure me to do unnecessary repairs. They are very professional and courteous.

+ Show more reviews
by - Verified Customer July 10, 2017

I had an excellent experience. The knowledgeable staff was quick to both diagnose and repair my vehicle and I will definitely return for future maintenance.

by - Verified Customer July 09, 2017

Serviced completed as requested.

+ Show more reviews
by - Verified Customer July 06, 2017

Awesome

by - Verified Customer July 06, 2017

They explained what was the cause of my problem then recommended the repair work needed. They did not pressure me to have it performed at the time that my car was in the shop. When I returned to have the work done, it was completed correctly and in a timely manner. They also found and documented future work that will be needed, but did not pressure me to have it done at the time that I picked up the car. Excellent service, quality work, will recommend them always.

+ Show more reviews
by - Verified Customer July 05, 2017

AC needed work, but because of cost, I decided not to have it done at this time. No charges were made. Thanks for looking at it.

by - Verified Customer June 29, 2017

I trust these folks and that means a lot to a widow. They are SO courteous and provide shuttle service back and forth to my job.

+ Show more reviews
by - Verified Customer June 27, 2017

I have been going to this shop for almost 3 years and everything about it is top notch. The waiting area is kid friendly and CLEAN! The staff is great and knowledgeable. If multiple repairs are needed, the technicians work with me to prioritize the repairs for budget sake.
I tell everyone to go here!

by - Verified Customer June 27, 2017

Chuck was very knowledgeable and thorough.

+ Show more reviews
by - Verified Customer June 26, 2017

Appreciate the service rendered--timely and well executed. Have recommended your business to a friend who also drives a Lexus.

by - Verified Customer June 20, 2017

I've always had a very positive overall experience, Sarah is a real pro, Chuck is and always will be condescending in his superior attitude, I guess it's an ego issue. But for the most part the mechanics are very nice and competent... I feel that the shop is overall honest, reliable and timely. As long as Chuck and I do not have to cross paths, I'll continue to use this shop.

+ Show more reviews
by - Verified Customer June 18, 2017

Good shop. Good work.

by - Verified Customer June 18, 2017

Nice staff. Good prices

+ Show more reviews
by - Verified Customer June 18, 2017

Another great job!

by - Verified Customer June 15, 2017

Cantrell Motors always does a good job servicing my car and explaining what they did. Thanks.

+ Show more reviews
by - Verified Customer June 14, 2017

I am very upset with my experience at Cantrell Service Center. I had an appointment, dropped it off at 9:30 in the morning, and I didn't get to pick it up until FIVE o'clock that evening. I was told the WRONG price to begin with: $90 became $130, then other things needed to be fixed unexpectedly. The bill became $270!! While I was stranded, I didn't any phone calls. I had to call them to figure out what was happening. I highly doubt my husband and I will return. I'm so upset.

by - Verified Customer June 13, 2017

Staff is always helpful and willing to explain all needed repairs. They go over what was done and what needs to be watched.

+ Show more reviews
by - Verified Customer June 12, 2017

Issues were just diagnosed - per my request no repairs were done this time. Diagnosis was accurate and done in a timely manner. I was pleased with the service and professionalism.

by - Verified Customer June 11, 2017

Bought tires and excellent service.

+ Show more reviews
by - Verified Customer June 08, 2017

I like working with Chuck

by - Verified Customer June 08, 2017

Only complaint was that the new tires they put on were not inflated to the correct amount so my low tire light stayed on till i could get someone to put air in them.

+ Show more reviews
by - Verified Customer June 07, 2017

Very professional- very pleased

by - Verified Customer June 04, 2017

They have always been reasonable and explained procedures. My wife has always been pleased with Cantrell.

+ Show more reviews
by - Verified Customer June 01, 2017

Good folks! Good work!

by - Verified Customer June 01, 2017

Love Cantrell Auto. We will be lifetime customers!

+ Show more reviews
by - Verified Customer May 31, 2017

This is where I take all my auto's they are fair and they treat you very nice and Chuck takes time out to explain things to you.

by - Verified Customer May 29, 2017

I would not go to any other place, because
I think you are the best. and yes I have sent
other there too. and they also enjoy your shop too

+ Show more reviews
by - Verified Customer May 24, 2017

They are a very professional, thorough shop and pleasant to deal with.

by - Verified Customer May 24, 2017

Not the cheapest but by far the best customer service.

+ Show more reviews
by - Verified Customer May 14, 2017

Scheduled maintenance done in a timely manner at a seemingly reasonable price. I do wish they would include tax in their estimate.

by - Verified Customer May 10, 2017

We have used you for our cars in the past and have been very impress with your work and honesty!! My husband thought I needed more work done for my tune up but you were honest to fix what needed to be done and did not rip us off. I have posted on my FB page about how I love Cantrell Auto and highly recommend you to all my friends, coworkers, and patients. Thank you!!

+ Show more reviews
by - Verified Customer May 08, 2017

2 thumbs up.

by - Verified Customer May 04, 2017

This is an update from my last post. Chuck called me back and explained some things and offered to research my issue so I could take my hummer to a shop that could fix the issue. He called me back in a perspective amount of time and was helpful with advice. I just wish they could have taken care of the issue not I am out of money and about to be out of some more. The issue is a little better but still a problem that I am dealing with. Thank you chuck for helping with what you could and to the service persons they do work hard and deserve their kudos.

+ Show more reviews
by - Verified Customer May 01, 2017

They did an awesome job! Chuck was great and went the extra mile!

by - Verified Customer April 27, 2017

Will be back!

+ Show more reviews
by - Verified Customer April 24, 2017

First time here. This is my new go to place for maintenance. Friendly staff and fair prices. Much faster service than I was experiencing at the other place.

by - Verified Customer April 20, 2017

Would highly recommend them. I was kept fully informed during the process.

+ Show more reviews
by - Verified Customer April 18, 2017

Everyone was very helpful and courteous and the mechanic that I spoke to let me know of a problem that I wasn't aware of and gave me the option to have it fixed quickly

by - Verified Customer April 18, 2017

My friends recommended Cantrell. They were courteous, efficient and went out of their way to bring my car back to me. I am 87 years old and appreciated the help I was given and the service. I will be a regular customer.

+ Show more reviews
by - Verified Customer April 18, 2017

Thorough and competent, as always. Good experience.

by - Verified Customer April 12, 2017

I am very satisfied and will be back.

+ Show more reviews
by - Verified Customer April 10, 2017

The atmosphere is very welcoming, people are very friendly, and I feel like everyone always gives 100% when helping me take care of my vehicle!

by - Verified Customer April 06, 2017

Cantrell Service Center always comes through! They are patient to explain the situation and are clear about which repairs are necessary and which are optional. We trust them with all our vehicles!

+ Show more reviews
by - Verified Customer April 05, 2017

I brought my car in to have new tires put on. They also pointed out some other issues that needed immediate attention and were still able to have car ready by the time originally told.

by - Verified Customer April 05, 2017

Great

+ Show more reviews
by - Verified Customer April 05, 2017

Cantrell Service Center provided the ultimate in customer service. I was completely impressed with how quickly they saw me at my appointed time and how thoroughly the issue with my vehicle was explained to me, in a way that I could understand. And I witnessed them doing this to other customers as well. It is evident that they truly care about the people they serve!

by - Verified Customer April 05, 2017

People friendly and knowledgeable and was nice to get a courtesy ride when needed.work was done to my satisfaction

+ Show more reviews
by - Verified Customer April 05, 2017

Excellent, thorough, honest.

by - Verified Customer April 05, 2017

I have been with Cantrell Service Center for 15 years and they are exceptional in the work they do and in customer service. Thank you.

+ Show more reviews
by - Verified Customer April 04, 2017

Quick answer replied on email

by - Verified Customer April 03, 2017

People very friendly

+ Show more reviews
by - Verified Customer April 03, 2017

Basic service performed well. Gave an estimate for diagnostic work already performed.

by - Verified Customer April 03, 2017

Good job!

+ Show more reviews
by - Verified Customer March 29, 2017

Good job

by - Verified Customer March 27, 2017

Great services.

+ Show more reviews
by - Verified Customer March 23, 2017

I had two repairs, the oil leak was repaired without issue. The second is an intermittent AC issue and this is the second or third trip. I left it for over 2 weeks as i was on a business trip and they were unable to replicate issue. The 3rd time I drove the issue happened again, I don't feel the issue was given the proper attention given the time available.

by - Verified Customer March 22, 2017

Always a good experience

+ Show more reviews
by - Verified Customer March 22, 2017

Routine oil change

by - Verified Customer March 19, 2017

Friendly

+ Show more reviews
by - Verified Customer March 16, 2017

I am pleased with the services and the price was reasonable. I will use Cantrell Service Center for future repairs

by - Verified Customer March 15, 2017

Very professional & prompt, I appreciate the digital report sent directly to my email.

+ Show more reviews
by - Verified Customer March 14, 2017

Nice people

by - Verified Customer March 13, 2017

Thank you

+ Show more reviews
by - Verified Customer March 13, 2017

Grateful to have a reliable repair shop close by

by - Verified Customer March 13, 2017

Everything is working ok. The only issue was a rubber/metal water hose replacement left the metal part rubbing against a metal brake line tube that was vibrating into the cab of the truck. I tracked it down and had to slightly bend the metal brake tube so as not to be against the metal water line, otherwise it may have eventually rubbed a hole into one of them from the vibration of the engine.

+ Show more reviews
by - Verified Customer March 12, 2017

Pre-purchase vehicle inspection done to my satisfaction.

by - Verified Customer March 09, 2017

Everything went well, no problems.

+ Show more reviews
by - Verified Customer March 08, 2017

Like the shop

by - Verified Customer March 07, 2017

Excellent service all around!!

+ Show more reviews
by - Verified Customer March 06, 2017

Cantrell was very professional. They explained any notes made by the service tech and no pressure to fix it like dealerships car services . They had TV , free Wi-Fi and free snacks and drinks if you wait on your car.

by - Verified Customer February 23, 2017

Service was fast and I am very satisfied.

+ Show more reviews
by - Verified Customer February 16, 2017

Great people. Always personable and professional.

by - Verified Customer February 16, 2017

Everything went smoothly.

+ Show more reviews
by - Verified Customer February 14, 2017

I've been twice now and had two of my vehicles repaired. Very nice work and experience. I will be back!

by - Verified Customer January 30, 2017

Excellent customer service, honest assessment, reliable quality work and great follow-up!

+ Show more reviews
by - Verified Customer January 18, 2017

Good Job!

by - Verified Customer January 10, 2017

Great work

+ Show more reviews
by - Verified Customer January 09, 2017

Best shop in town. Always happy with the work Performed. Only suggestion is that the office could be more welcoming when you first walk in. Sometimes no one acknowledges you until you say something. Other than that, it's great!

by - Verified Customer January 09, 2017

Great job.

+ Show more reviews
by - Verified Customer January 02, 2017

Sarah, Chuck, and the folks there always do great work, and are completely trustworthy.

by - Verified Customer December 20, 2016

Always excellent service.

+ Show more reviews
by - Verified Customer December 12, 2016

I am a long time customer. Cantrell Service Center gets all of my maintenance and service business and has for over thirty years.

by - Verified Customer November 29, 2016

Very professional and courteous! I Love their coupons too!

+ Show more reviews
by - Verified Customer November 28, 2016

I have always received great service.

by - Verified Customer November 28, 2016

Always helpful.

+ Show more reviews
by - Verified Customer November 09, 2016

I appreciated the professional way of which I was treated and how courteous the staff was when I asked questions. Thanks so much.

by - Verified Customer November 02, 2016

I had major repairs completed on my car. The total was $1400 versus the $1800 the dealership quoted.

+ Show more reviews
by - Verified Customer October 30, 2016

Kind of pricey.

by - Verified Customer October 27, 2016

Very professional service!

+ Show more reviews
by - Verified Customer September 29, 2016

Honest and fair company.

by - Verified Customer September 28, 2016

I brought my car to a service station when I suddenly lost coolant. They diagnosed the problem as a broken radiator. The repair cost for a reconditioned radiator installed was $700+. I called Cantrell and explained the problem. They gave an estimate of $413, cautioning there may be hidden problems that would have to be fixed. I brought the car and the repair, a new rather than reconditioned radiator, was done exactly at the estimated price. They did also note several other issues, some of which I know about, but none that required urgent attention. There was no pressure to spend more money. My car has performed well since with no problems.

+ Show more reviews
by - Verified Customer September 26, 2016

I asked for an estimate of the work needed on the truck, I felt I got the facts.

by - Verified Customer July 24, 2016

Excellent work at a fair price.

+ Show more reviews
by - Verified Customer July 17, 2016

I've had my vehicle serviced here twice. Both experiences were phenomenal; Chuck and the rest of the crew there are true professionals. They constantly updated me on what the status of the repairs were, and what was needed.

by - Verified Customer June 30, 2016

Courteous, professional & I had great snack while I waited.

+ Show more reviews
by - Verified Customer June 28, 2016

Happy !

by June 19, 2016

Fast, dependable and courteous.

+ Show more reviews
by - Verified Customer June 09, 2016

Staff was courteous, clearly communicated the issues with my car. Recommended which services should be performed now and which could wait.

by - Verified Customer June 05, 2016

Clean, prompt, friendly. Reasonable charge.

+ Show more reviews
by - Verified Customer May 19, 2016

Excellent !

by - Verified Customer May 16, 2016

Great service.

+ Show more reviews
by - Verified Customer May 02, 2016

I've always been pleased with Cantrell Service. I take all my vehicles (at this count, five of them) to them and have for at least 20 years.

by - Verified Customer April 27, 2016

They are always on their "A" game. Very professional, reasonable, and friendly.

+ Show more reviews
by - Verified Customer April 25, 2016

Everything went well, service and information were good.

by - Verified Customer April 25, 2016

Like always, the best service and correct service.

+ Show more reviews
by - Verified Customer April 03, 2016

They have always been honest and open about what repairs needed to be done and have not tried to talk me into something not needed! They are very considerate and friendly and do the repairs in a timely manner! They keep my cars in top running shape!! I would not go anywhere else!!

by - Verified Customer March 23, 2016

Friendly service.

+ Show more reviews
by - Verified Customer March 23, 2016

Friendly service. They were able to fit me in quickly when I had a road trip the next day.

by - Verified Customer March 14, 2016

Cantrell Service Center is an honest, professionally run business. Outstanding staff from the front office to the newest automotive technicians.

+ Show more reviews
by - Verified Customer March 10, 2016

Excellent customer service and knowledge explaining all options on the issues.

by - Verified Customer February 25, 2016

Saved me on DIY project gone wrong. Took over, gave me an estimate that was eighth in the end. No attempt to add on repairs, which happens at other repair shops. Very honest about the problems and solution and kept me advised of progress.

+ Show more reviews
by - Verified Customer January 24, 2016

They do good work.

by - Verified Customer January 14, 2016

I have used this shop for several years, and I have never had a bad experience. The work was always done quickly, and fairly priced, and the staff has always been wonderful.

+ Show more reviews
by - Verified Customer October 11, 2015

They keep in contact about the prices and progress of the repairs. Reasonable costs. They will save you money if they can.

Reply from Cantrell Service Center – by CantrellServiceCenter December 02, 2015

Thanks for your comments, we truly appreciate your business

by - Verified Customer October 04, 2015

The service was fast and prompt.

+ Show more reviews
by - Verified Customer September 28, 2015

They are professional, great service.

by - Verified Customer September 27, 2015

Everyone is so professional, kind, and patient with any questions I have.

+ Show more reviews
by - Verified Customer September 22, 2015

Cantrell is trustworthy. I'm a senior citizen and want to feel secure that my auto repairs are done with skill and honesty. Cantrell not only keep up with what needs to be done in the future, but the immediate repair job is done quickly and correctly.

by - Verified Customer September 21, 2015

Nice upgrades to customer waiting area since the last visit.

+ Show more reviews
by - Verified Customer September 14, 2015

I have been pleased with the level of service provided by Cantrell Service Center. The employees are friendly and are very accommodating by providing a shuttle service as well as a nice waiting area complete with refreshments.

by - Verified Customer August 19, 2015

They are very honest and have integrity!! Something that is hard to find in the automotive industry.

+ Show more reviews
by - Verified Customer August 10, 2015

CSC offers professional services.

by - Verified Customer August 06, 2015

They are honest and do quality repairs. They explain what is wrong and how they will fit it in words and terms I can understand. They stand behind the warranties they make on repairs and parts.

+ Show more reviews
by - Verified Customer August 06, 2015

Honest, accurate analysis, effective repairs, fair price.

by - Verified Customer July 09, 2015

I like their professionalism.

+ Show more reviews
by - Verified Customer May 27, 2015

I have received great service over the past few years I have been going to them.

by - Verified Customer May 26, 2015

They did a very good job on my truck, they are very knowledgeable and did the work quickly. It was my first time there and they did a very good job on all of the work.

+ Show more reviews
by - Verified Customer May 26, 2015

They did good work and they are very friendly.

by - Verified Customer May 26, 2015

Everyone there was very nice and helpful. They were fast at getting the work done.

+ Show more reviews
by - Verified Customer May 25, 2015

They are always great, they give great customer service and they are always very nice to all of their customers.

by - Verified Customer May 25, 2015

Every time I go there they give me the information I need, they explain everything well and they do the work correctly.

+ Show more reviews
by May 21, 2015

They did pretty good service. They were thorough, fair and they addressed our problem in a timely manner.

by - Verified Customer May 21, 2015

They did a good job at a fairly reasonable price.

+ Show more reviews
by - Verified Customer May 21, 2015

Good service, they are fast and overall they were very honest about everything.

by - Verified Customer May 20, 2015

They are the best service center I have ever used.

+ Show more reviews
by - Verified Customer May 10, 2015

Top notch service all around.

by - Verified Customer May 10, 2015

Good folks.

+ Show more reviews
by - Verified Customer May 06, 2015

Always great service.

by - Verified Customer May 06, 2015

They have always been amazing.

+ Show more reviews
by - Verified Customer April 26, 2015

Excellent service. I'm never surprised by my bill. They know what they're doing.

by - Verified Customer April 16, 2015

I am not certain that they are not gouging their customers by suggesting unnecessary repairs at inflated prices.

+ Show more reviews
by - Verified Customer April 15, 2015

They are trustworthy.

by - Verified Customer April 13, 2015

They are very good at what they do, very professional. Also, courteous and pleasant and take the time to explain issues. They are prompt in getting the vehicle repaired, have Sports Illustrated in the waiting room, and offer a shuttle service.

+ Show more reviews
by - Verified Customer April 07, 2015

They are always fair and go the extra mile to take care of me if there is ever a problem.

by - Verified Customer March 31, 2015

Very friendly and completed my repair in a timely manner.

+ Show more reviews
by - Verified Customer March 26, 2015

Great efficiency and affordable prices.

by - Verified Customer February 26, 2015

They provide complete repairs and communicate well about what they are doing and why. A little on the expensive side but worth it.

+ Show more reviews
by - Verified Customer February 17, 2015

Always good service and explanation what needs to be done.

by January 29, 2015

They are professional, knowledgeable, and fair.

+ Show more reviews
by - Verified Customer January 06, 2015

They are always courteous and let me know what work they completed and also some things we may need to address in the future.

9 verified customers did not leave comments but provided these ratings:
by Gary, Martina, Altol, David, Danny
by Tyler, Kris , Charles
by Jesse

RepairPal Scorecard
96
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
24
month
Local
warranty
TECHNICAL ABILITY
99
TOOLS & EQUIPMENT
97
CUSTOMER SERVICE
97
CUSTOMER AMENITIES
95

Cantrell Service Center was established back in 1971 and has been proudly serving North Little Rock and the surrounding area ever since. This shop features a very well trained and ASE certified team who are equipped with the state of the art tools and diagnostic equipment necessary to service and repair today's modern vehicles. Repairs performed here can range from minor and major mechanical repairs, to check engine light and computer diagnosis and repairs, to tires and wheel alignment, as well as your scheduled maintenance needs. All this work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who enthusiastically describe the team here as: “knowledgeable”, “friendly”, “helpful”, “honest”, and "professional". A local shuttle service, early bird drop off, and a waiting area with wireless Internet are also available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
+ More

AMENITIES

  • AAA Member Discount
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Military Discount
  • Service Guarantee
  • Shuttle
  • Wireless Internet

AFFILIATIONS

  • ASA
  • NAPA
  • iATN

MESSAGE FROM THE SHOP

Serving the areas of Maumelle, AR, Little Rock, AR and North Little Rock, AR, Cantrell Service Center has been providing unmatched service to our customers since 1971.

Our service departments at Cantrell Service Center takes pride in providing the finest auto service for European, Asian, and Domestic makes. Our team is staffed with ASE Certified Technicians equipped with state-of-the-art diagnostic tools ensuring quality work for all Cantrell Service Center customers. We specialize in all forms of Preventative Maintenance and repairs such as Alignments, Oil Changes, Brakes, Transmission Services, and many more. Our highly trained ASE Certified Technicians properly diagnose your vehicle's problems, Cantrell Service Center has earned a reputation, backed by our customers for providing a comfortable environment that centers around you to ensure your expectations are always exceeded when visiting our location.

MAKES WE SERVE

  • Acura
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Lexus
  • Lincoln
  • Mazda
  • Mercury
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Ram
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
+ More
Questions Answered by Cantrell Service Center
cranked. fuel pump works fine. does it hav...
Looking up that symptom renders as many confirmed repairs as you have time to read. Anything from a wiring issue to the computer. It will require someone with the older Dodge scan tool to track down the source. Testing to pinpoint the cause will be better for you than putting parts on it till it runs.
Car has been sitting idle for 7 years.
That is the #2 most common repair search for that vehicle. The answer is that testing is the only way to pinpoint the cause. Most common are the vehicle speed sensor, instrument cluster failure, and vehicle computer. Testing would help answer the question further and pinpoint the cause. Replacement of the vehicle speed sensor would be the quickest least expensive thing to try. If that doesn't work, you will need to take it to a shop for testing.
I changed the head gasket and now the gaug...
The honest answer is that without testing the signals, there is no way to know. The temp gauge may have been damaged and causing the gauge to peg. The fuel gauge should not have been affected, so that tends to point toward a possible gauge cluster issue. Without more data, that's about all I can guess at this point. It is an OBDII computer vehicle, so a shop with a scan tool should be able to test for signals & gauge operation.
I recently chamged out the c5ankshafy plat...
Not a Rotory shop, but the P2070 is an SSV code and the P0410 is a Secondary Air Injection code. The most common repairs for the P2070 are
12 - Secondary Shutter Valve Vacuum Control Solenoid
9 - Shutter Valve
2 - Vacuum Hose/Line(s)
1 - Secondary Shutter Valve (SSV) Vacuum Solenoid Wiring
1 - Secondary Shutter Valve Vacuum Control Solenoid and Shutter Valve

Possible causes for the P0410 code are..
- AIR system malfunction
- Restrict or damaged in exhaust system
- Restrict in three way catalytic converter
-PCM malfunction

I don't know if that helps, but that's what I have found on these 2 codes.
Just bought vehicle ... It leaks oil evide...
This is a list at 90,000 and would apply at 180,000 as well...

INSPECT.....
Brake Hose/Line (S)
Inspect brake lines and hoses (Including ABS)
 
Brakes and Traction Control
Constant Velocity Joint Boot (S)
Inspect drive shaft boots.
 
Cooling System
Inspect cooling system hoses and connections.
 
Drive Belt (S)
Exhaust System (E)
Fluids (S)
Inspect all fluid levels and condition of fluids.
 
Fuel Supply Line (E)
Inspect fuel lines, hoses, and connections.
 
Parking Brake System (S)
Inspect parking brake adjustment.
 
Steering and Suspension (S)
Inspect tie rod ends, steering gear box and boots, and suspension components.
 
REPLACE......
Air Filter Element (S)
If driven in dusty conditions replace every 15,000 miles.
 
Cabin Air Filter / Purifier (S)
If driven in urban area with sooty conditions replace every 15,000 miles.
 
Engine Oil (S)
Perform at mileage interval or every 12 months, whichever comes first.
 
Fluid - Differential
Oil Filter, Engine (S)
Rotate
Tires
Rotate tires, inspect tire inflation and condition at least once a month.

My steering wheel is locked and my key doe...
The steering wheel lock is normally part of the ignition lock cylinder. The key has to turn a certain amount to release the wheel. Sometimes the wheel gets into a bind because the front tires are pushed up against the curb or parking stop.
Does anyone know what causes this
May have a vacuum leak. Possible Idle Air Control Valve or carbon build-up issue. The intake manifold on those is common to require replacement for vacuum leaks/cracks.
Battery and alternator both. Good but does...
Fuel tank pressure sensor is mounted next to the brake baster cylinder. Looking up ELD I have to assume you mean Electronic Leak Detection.
The beep that you hear when you open the d...
It is possible that one of the 'door position' sensors is going bad or is out of position. Vehicle computer may thing the door has been opened at times when it is not. Be sure doors are closing all the way with no obstructions. Testing may be required to pinpoint the problem.

Map
Get Directions to Cantrell Service Center