Close

Cannon's Automotive

(219) 228-1958
129 Verified Reviews

HOURS
07:00
18:00
http://purl.org/goodrelations/v1#Monday
07:00
18:00
http://purl.org/goodrelations/v1#Tuesday
07:00
18:00
http://purl.org/goodrelations/v1#Wednesday
07:00
18:00
http://purl.org/goodrelations/v1#Thursday
07:00
18:00
http://purl.org/goodrelations/v1#Friday
07:00
12:00
http://purl.org/goodrelations/v1#Saturday
Su
Closed
M-F
7:00am to 6:00pm
S
7:00am to 12:00pm

ADDRESS

710 Tyler St
La Porte, IN 46350 USA

AUTO REPAIR EXPERIENCE

  • Georgene Smutzer, Manager
  • Established 1971
  • 5 Auto Repair Mechanics on Staff
  • 3 ASE Certified Auto Technicians
  • 81 Years of Car Repair Experience

Cannon's Automotive Reviews

OVERALL RATING

129 Verified Reviews
5 stars
(75)
4 stars
(31)
3 stars
(12)
2 stars
(5)
1 star
(6)
by - Verified Customer November 07, 2017

Fought my car in for a check up. I didn't have any concerns but haven t had it checked in over a year. They let me know the car was in good shape but just needed tires. Felt they were very fair and honest.

by - Verified Customer October 31, 2017

The service was VERY convenient! I ordered my snow tires from Tire Rack and they were delivered the next day to Cannons, where they were put on my car, while I waited. The work was finished before I even finished the crossword puzzle in the newspaper. Cannon s even stores my off-season tires for no charge! I am disabled and cannot lug tires around, so I appreciate their service. Best price, best service, best quality!

by - Verified Customer October 27, 2017

Staff are competent and very friendly.

by - Verified Customer October 16, 2017

Customer service has improved.

+ Show more reviews
by - Verified Customer October 12, 2017

it was good

by - Verified Customer October 02, 2017

Oil change took almost an hour and a half when there was not anyone else even in there. Not the 20 minutes or less. charged $70 for a full synthetic oil change, which is about what I would expect to pay for this service. Car wasn't swept, instrument panel was not put back the way it was and mileage sticker for next oil change is wrong making me question if I really even got the full synthetic that I asked for.

+ Show more reviews
by - Verified Customer September 20, 2017

They have always done a good job at a fair price. That's why I am a loyal customer

by - Verified Customer September 14, 2017

I can only say I was quite satisfied. Wish it hadn't been as expensive but I understand. Your reputation is what got me there in the first place.

+ Show more reviews
by - Verified Customer September 10, 2017

The price for an alignment was more than I expected. I was able to use a loaner vehicle while mine was being worked on. Overall I was satisfied, but I will be looking around for a place a little cheaper next time.

by - Verified Customer August 29, 2017

I will certainly return to this shop.

+ Show more reviews
by - Verified Customer August 25, 2017

I picked up a screw in ;my left rear tire. It was too close the sidewall to repair. Cannon's found a new tire that matched the other 3 tires and installed it the next day. Great service! Fortunately, I had a road hazzard warrantee so my only cost was for freight for getting the tire to Cannon's service facility.

by - Verified Customer August 16, 2017

EXCELLENT SERVICE!

+ Show more reviews
by - Verified Customer August 14, 2017

Grewt

by - Verified Customer August 09, 2017

Very good work

+ Show more reviews
by - Verified Customer August 02, 2017

Very satisfying I will most definitely be back

by - Verified Customer July 26, 2017

Would not hesitate to recommend Cannon's and I already have.

+ Show more reviews
by - Verified Customer June 28, 2017

Great explanation and service!

by - Verified Customer June 28, 2017

The tires were supposed to be rotated. That service was not listed on the receipt and looking at the dust around the tires, lug nuts etc. I would guess they weren't. Not a real problem but was something supposed to be taken care of.

+ Show more reviews
by - Verified Customer June 04, 2017

I received good, courteous service.

by - Verified Customer June 01, 2017

Good job!

+ Show more reviews
by - Verified Customer May 23, 2017

The staff and service is great.

by - Verified Customer May 19, 2017

I will be back.

+ Show more reviews
by - Verified Customer May 08, 2017

The service was friendly and up-front. They assisted me a great deal.

by - Verified Customer May 05, 2017

Great.

+ Show more reviews
by - Verified Customer May 02, 2017

Good quality work. Great customer service. Extremely pricey though. But you get what you pay for. They fix it right the first time.

by - Verified Customer April 12, 2017

Various fluid exchanges,flushes, etc were recommended. According to Toyota, radiator fluid is recommended at 100,000 and the Prius transmission is planatary which needs no 'protection.' These Cannon recommendations do not promote a relationship of trust.

+ Show more reviews
by - Verified Customer April 06, 2017

Victor is articulate and personable. Appreciated his thoroughness from drop-off to pickup. We are always pleased with your dependable service.

by - Verified Customer April 02, 2017

I love the friendly atmosphere.

+ Show more reviews
by - Verified Customer April 02, 2017

I was going in for a tire repair or used tire, but needed to buy a full set of tires. I had to bring it back because tires were not available, then I had to wait for them to take it to the other shop to check alignment. It was good, however, to get a clean car back!

by - Verified Customer March 26, 2017

The staff was pleasant and provided me with a courtesy car until my car was repaired. That was excellent because I lived miles away.

+ Show more reviews
by - Verified Customer March 16, 2017

Great service, very fair price.

by - Verified Customer March 06, 2017

Thanks for all the help.

+ Show more reviews
by - Verified Customer February 26, 2017

I had been referred by AAA. The work was excellent as was the mechanic. But I wasn't informed beforehand how long it would take and was given no clue as to the cost until after I got there, and since I live 25 miles away, and I wanted to have the work done within the week, I felt I had no choice to have it done then and there at close to $1,000. I called and made an appointment online and said what I needed to have done and no one indicated that the cost would be so high. I now know how I will handle all of this in the future.

by - Verified Customer February 24, 2017

I always know I will receive the best service here.

+ Show more reviews
by - Verified Customer February 14, 2017

Love the loaner car and pick up/drop off options!

by - Verified Customer January 04, 2017

Naomi did an excellent job. Everything was taken care of and the car came back super clean.

+ Show more reviews
by - Verified Customer January 01, 2017

Never have I worked with such an honest and helpful repair shop. My car broke down on a nearby highway, and Cannon's was the shop recommended to us by AAA. By the time our tow came, the shop was technically closing, but Victor promised to stay open until we arrived so that we could drop our vehicle off. They ended up staying open 1.5 hours past close (the day before Christmas Eve), put my car inside the shop, and promised to call us first thing on Monday morning with a diagnosis. Being from out of town (and still 7 hours away from our end destination) they made us feel extremely comfortable leaving the car in their hands. They even called nearby rental car companies to look into availability for us.

We weren't going to be heading back their way for another 10 days, and each day we received communications from Victor and his team of how my car was doing, tests they were running, and detailed explanations and estimates. We received fair pricing and ABOVE and beyond customer service from this shop. I have never received such service from shops before. Now living in the city of Chicago, I would honestly consider driving the 1.5 hours out to Cannon's for future repairs.

Thank you for going the extra mile to help us feel comfortable leaving our car with you over a long holiday break. We could have ended up in a stressful situation of trying to communicate with a bad shop from 500 miles away, but we truly got lucky!

by - Verified Customer December 27, 2016

I told the person at the counter that the tire made a slight wobble and asked them to check the tire and see if they can tell what it was and all they did was change the tire and nothing was looked at.

+ Show more reviews
by - Verified Customer December 20, 2016

I feel that I can trust them.

by - Verified Customer December 05, 2016

Excellent!

+ Show more reviews
by - Verified Customer December 01, 2016

Scheduled me in on short notice and work done as I was told...pleased

by - Verified Customer November 30, 2016

I felt it took too long.

+ Show more reviews
by - Verified Customer November 21, 2016

I appreciated getting a phone call letting me know that my new vehicle needed synthetic oil and that it was significantly more expensive than my previous oil.

I did not like waiting in the lobby (over 5 minutes) before being spoken to by any employee.

by - Verified Customer November 18, 2016

Asked for tires to be rotated paid for it and did not get rotated.

+ Show more reviews
by - Verified Customer November 16, 2016

JJ is the best mechanic ever!

by - Verified Customer November 14, 2016

Well done.

+ Show more reviews
by - Verified Customer November 08, 2016

I was pleased with the work done and did not feel pressured. All employees were very polite and could tell that they had my best interest at heart.

by - Verified Customer November 06, 2016

I left my car for an alignment on the 11th. They called and said I needed a ball joint replaced and wanted an additional $550, and could not get the part until the next day. I declined because of the unusually high price for a ball joint.

+ Show more reviews
by - Verified Customer November 02, 2016

I was excited to find a BMW service center closer than South Bend; however, you said I needed many more things done including a missing spare tire...when I found the spare in my trunk under the liner I then found myself questioning all of the recommendation.

by - Verified Customer October 26, 2016

I had value stem replaced. Paid $111 and light is still on. Was told it would cost me $60 more for them to figure out why. Ridiculous for that money they don't figure it out. I have not gone back.

+ Show more reviews
by - Verified Customer October 25, 2016

The work they do makes my feel secure about my car.

by - Verified Customer October 19, 2016

I had to have my tire patched and the service was great.

+ Show more reviews
by - Verified Customer October 11, 2016

The staff were courteous but the over work on my vehicle was a little sloppy.

by - Verified Customer September 26, 2016

They were well equipped to help when I was on a trip, glad they were there.

+ Show more reviews
by - Verified Customer September 13, 2016

Great service.

by - Verified Customer August 21, 2016

My car broke down in New Buffalo MI when I was traveling home to Chicago IL, AAA membership services provided me with Cannons as a nearest mechanic to tow my to until the following Monday. Every one we dealt with, but mostly Georgine over the phone, could not have been more helpful, attentive, knowledgeable in their level of customer service. Thankfully, the car was repairable and fixed by day's end on that Monday!

+ Show more reviews
by - Verified Customer August 04, 2016

Good for simple jobs, not for more complicated issues.

by - Verified Customer August 01, 2016

Work is done in a timely manner, prices are good and staff is friendly.

+ Show more reviews
by - Verified Customer July 29, 2016

Great!

Great job!

by - Verified Customer July 24, 2016

I have had service done at Cannons on many of my vehicles, but this time I was extremely disappointed because I was charged $124.10 to get a diagnosis that the fuel pump failed. The only reason I didn't have Cannons complete the repair, is because my son had this work done by another establishment in March, and it was still under warranty. (The cost was over $1200 to replace)

I dropped my car off Friday night (Cannon's was closed), and I called Saturday morning prior to it being looked at, I was never informed that it would cost over $120 to tell me what was wrong. I understand sometimes it does take time to diagnose the vehicle, but at the very least, the customer should be informed of the charge prior to completing the review. I think it is important to support local establishments, but it doesn't seem that this is the same level of fairness that the previous ownership offered.

+ Show more reviews
by - Verified Customer July 08, 2016

As always, the work was done professionally and on time. My most recent visit was for new tires.

by - Verified Customer July 07, 2016

Good

+ Show more reviews
by - Verified Customer June 13, 2016

excellent service, honest and reliable

by - Verified Customer June 07, 2016

They did exactly what I asked them to do.

+ Show more reviews
by - Verified Customer June 01, 2016

I always feel comfortable bringing in my classic car for service, I know my car will receive the best of care. I'm always sure about the cost, I'm given a estimate before service.

by - Verified Customer May 08, 2016

Courteous front desk service. Oil change with no problem. Appreciated the courtesy vacuuming.

+ Show more reviews
by - Verified Customer May 04, 2016

Excellent service and great trouble shooting

by - Verified Customer April 18, 2016

I believe Eric and his staff do thorough work, making sure your car repairs are done correctly.

+ Show more reviews
by - Verified Customer April 17, 2016

They always take care of my needs.

by - Verified Customer March 30, 2016

Very friendly staff, honest up front estimate, no surprises.

+ Show more reviews
by - Verified Customer March 10, 2016

Good and timely service.

by - Verified Customer March 02, 2016

We have had good service at Cannon's over many years.

+ Show more reviews
by - Verified Customer March 01, 2016

The service is always good at Cannons.

by - Verified Customer February 18, 2016

Although the service provided is thorough and professional, there are other providers of some services that are competent and adequate at a more cost effective rate.

+ Show more reviews
by - Verified Customer February 17, 2016

Great service.

by - Verified Customer February 14, 2016

Great service fair prices.

+ Show more reviews
by - Verified Customer January 24, 2016

Good service. Nice people.

by January 22, 2016

We have absolute trust in the workmanship and suggestions for the service to our vehicles.

+ Show more reviews
by January 17, 2016

Excellent service for an emergency situation.

by - Verified Customer January 08, 2016

They are always accommodating with appointments, take time to explain issues and repairs, knowledgeable staff.

+ Show more reviews
by - Verified Customer January 05, 2016

Oil changes, tires; car is always running just right---friendly good service regularly.

by - Verified Customer October 27, 2015

They do good work but are expensive.

+ Show more reviews
by - Verified Customer October 23, 2015

Quality repairs.

by - Verified Customer October 12, 2015

Solid advice. Not the cheapest in price, but a good overall value.

+ Show more reviews
by - Verified Customer October 07, 2015

Cannon's is great to work with. They provide excellent service. They put the customer first.

by - Verified Customer September 30, 2015

Always good service.

+ Show more reviews
by - Verified Customer September 23, 2015

Staff are well trained, professional yet friendly and accommodating too.

by - Verified Customer September 22, 2015

You always treat me well in terms of quotes, service and promptness.

+ Show more reviews
by August 03, 2015

Good service.

by - Verified Customer July 09, 2015

Little pricey but good.

+ Show more reviews
by - Verified Customer July 07, 2014

Cannon's always does a great job.

by - Verified Customer July 07, 2014

Service above and beyond what was expected.

+ Show more reviews
by - Verified Customer July 07, 2014

To their credit, Cannon's has always provided quality services, generally in a very prompt time-frame. My only reason for giving them a slightly lower than top-level rating is because their prices for service are often among the highest in the area. Now, with all their new facility renovations and expanded services, I fully understand why they need to price things as they do. But this can nonetheless be a bit disconcerting, at times.

by July 07, 2014

John and his folks always do a fantastic job for us. Big or small all done with the same great service.

+ Show more reviews
by - Verified Customer July 07, 2014

You guys always take care of my car problems quickly and effectively!

by - Verified Customer July 07, 2014

Quoted a price that was $1000 over my previous quote from a competitor. Took several days even to get a quote, which I had to keep calling back for.

+ Show more reviews
by - Verified Customer July 06, 2014

Very good service and quality of work but a little expensive.

by - Verified Customer July 06, 2014

I really appreciate the way I am treated at Cannon's, I have been a customer forever and always appreciate the way Georgine takes care of any question. This time Eric came out and talked to me about what they had to do and the way they had to take care of the problem. I appreciated being "in the know" about what was happening. I always like to see the familiar face of John Jongkind, he took care of my son's Volkswagen years ago. It must be a good place to work after all these years.

+ Show more reviews
by - Verified Customer July 02, 2014

Very nice and accommodating.

by - Verified Customer June 30, 2014

They have always treated me fairly and have done the work needed with great efficiency.

+ Show more reviews
by June 26, 2014

As a customer for the last 3 years, I was disappointed with the charges we incurred with our moped.

by - Verified Customer June 25, 2014

They wern't sure at the desk,what type of oil.

+ Show more reviews
by - Verified Customer June 25, 2014

I was very satisfied with my service.

by - Verified Customer June 24, 2014

Service was very pleasant and professional.

+ Show more reviews
by - Verified Customer June 24, 2014

Very satisfied with everything.

by June 15, 2014

Cannon's always performs good service but nobody is perfect.

+ Show more reviews
by - Verified Customer June 13, 2014

Knowledgeable staff.

by - Verified Customer June 10, 2014

Great service! Everyone was very helpful and the service was done well and promptly.

+ Show more reviews
by - Verified Customer June 10, 2014

They pick up my car and return it to my work. So helpful. The driver that picks it up is ALWAYS very kind and pleasant and they have been different young men it says a lot for your employers. They will always give me something that might need to be checked on for the next time but no pressure of breaking your wallet.

by June 09, 2014

Excellent service.

+ Show more reviews
by - Verified Customer May 28, 2014

I am always satisfied with result.

by - Verified Customer May 26, 2014

Cannons has gone out of it's way to maintain our family cars. The people are knowledgeable and friendly. The rental cars and the last minute accommodations to my wacky schedule has been a life saver! They are the best in town.

+ Show more reviews
by May 23, 2014

Great work. Good people, who take the time to explain things.

by - Verified Customer May 23, 2014

Great service. Friendly and helpful staff.

+ Show more reviews
by May 22, 2014

They have great customer service.

by - Verified Customer May 20, 2014

They were good.

+ Show more reviews
by - Verified Customer May 19, 2014

Good work.

by - Verified Customer May 14, 2014

Prices are a little high.

+ Show more reviews
by - Verified Customer May 12, 2014

Good service, fair price.

by - Verified Customer May 07, 2014

Shop is clean and mechanics are pros. Service performed as promised.

+ Show more reviews
by - Verified Customer May 04, 2014

Very helpful service, willing to go the extra mile to help with my vehicle, gave me what was wrong with my car/truck and how much it was going to cost to fix it.

by - Verified Customer May 02, 2014

I have been with Cannon's Automotive for decades! And I always had perfect service. What I appreciate the most is that I was always given good advice, my questions were answered, my car was picked up and delivered when I didn't have the time to go there personally, and they always take the time to help me even though I might show up without an appointment like last Saturday.

+ Show more reviews

RepairPal Scorecard
95
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
36
month
Local
warranty
TECHNICAL ABILITY
93
TOOLS & EQUIPMENT
93
CUSTOMER SERVICE
91
CUSTOMER AMENITIES
98

Cannon's Automotive has been serving the Laporte community since 1971. During this time they have developed a strong following of loyal customers who describe this team as very nice, accommodating, knowledgeable, and professional. John & Eric, the owners, have a team of very experienced professionals, and they provide them with the training, automotive tools, and computer diagnostic equipment needed to make professional repairs to your modern vehicle. These repairs can range from tires and wheel alignment, to minor and major mechanical repairs, to computer diagnostics and check engine light repair, as well as your scheduled maintenance needs. They back their work with a really great 36-month / 36,000-mile warranty for your peace of mind. Local shuttle service, a very walk-able location, early bird drop off, Saturday hours, and a waiting area with wireless Internet are available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Classic Car Repair/Restoration
  • Collision Repair & Paint
  • Diagnosis
  • Hybrid/Electric
  • Mobile Repair
  • Muffler & Exhaust
  • Oil Change & Lube
  • Roadside Assistance
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
  • Upholstery
  • Vehicle Detailing
  • Windshield/Glass
+ More

AMENITIES

  • AAA Member Discount
  • Car Delivery
  • Car Pickup/Dropoff
  • Car Wash
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Extended/Evening Hours
  • Financing
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Gas/Diesel
  • Heated Waiting Room
  • Loaner Car
  • Open Saturday
  • Open Weekends
  • Parts/Accessories
  • Rental Car
  • Se Habla Espanol
  • Senior Discount
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet
+ More

AFFILIATIONS

  • ASA
  • Bosch Service Network
  • NAPA
  • iATN

MESSAGE FROM THE SHOP

La Porte’s Trusted Car Repair Center

Cannon’s Automotive has been working hard to become your neighborhood auto repair and service center since 1971! We will continue to earn your business. Our ASE Certified Technicians are dedicated to fixing your vehicle right the first time – that is why Motor Age magazine named Cannon’s Automotive a Top Shop for the year 2007! Stop in anytime and let us earn your business!

Cannon's Automotive works on all car makes and models. We offer Auto Repair and Auto Detailing Services, see the list of some of the services we offer:

> Brake Repairs
> Ride Handling
> Steering
> Starting
> Heating and Air Conditioning
> Belts, Wipers & Cooling
> Filters
> Fuel & Engine Management
> Exhaust and Emissions
> Power Train
> Transmissions
> Express Services available

> Nationwide Warranty!
> Authorized Extended Warranty Repair Center!
> National and Fleet Accounts!
> Factory Maintenance Program!

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More

Map
Get Directions to Cannon's Automotive