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2006 Cadillac CTS-V Questions

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the theft light came on and then a msg came on that said service theft system. then the car would not start nor will my key come out the ignition. i had my car towed to the nearest dealership who kept my car for a week and tried fixing other things unrelated to getting my car started. all i want to know is what should i do when i tow my car to the next shop. what does this sound like to you?
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