Close

Byrd Automotive

(281) 645-5438
40 Verified Reviews
service@byrdautomotive.com

HOURS
07:00
18:00
http://purl.org/goodrelations/v1#Monday
07:00
18:00
http://purl.org/goodrelations/v1#Tuesday
07:00
18:00
http://purl.org/goodrelations/v1#Wednesday
07:00
18:00
http://purl.org/goodrelations/v1#Thursday
07:00
18:00
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
7:00am to 6:00pm
S
Closed

ADDRESS

2445 High Timbers Dr
The Woodlands, TX 77380 USA

AUTO REPAIR EXPERIENCE

  • Mike Shaffer, Manager
  • Established 1989
  • 4 Auto Repair Mechanics on Staff
  • 1 ASE Master Auto Technician
  • 106 Years of Car Repair Experience

Byrd Automotive Reviews

OVERALL RATING

40 Verified Reviews
5 stars
(30)
4 stars
(6)
3 stars
(2)
2 stars
(0)
1 star
(2)
by - Verified Customer October 30, 2017

Took my 2013 GMC Sierra to diagnose an unusual noise when turning and they found loose bolts on a crossmember bar under the engine and re-tightened them. Unfortunately, the noise returned the next day that I drove it.

by - Verified Customer October 29, 2017

Byrd is great...got a nail in my tire on a day could least afford down time...Byrd got me back on the road quickly and didn't even charge me! Just asked that I bring future business, which of course did and will do! Thank you!

by - Verified Customer October 22, 2017

Excellant worhmanship, waiting room, and cookies!

by - Verified Customer October 18, 2017

Byrd was great.

+ Show more reviews
by - Verified Customer October 16, 2017

Very good service. I am very pleased.

by - Verified Customer October 12, 2017

They do good work.

+ Show more reviews
by - Verified Customer October 09, 2017

I am very happy with the work everytime.

by - Verified Customer October 04, 2017

Nice people. Good work.
Thank you !!!

+ Show more reviews
by - Verified Customer October 01, 2017

Always fair, timely, professional, and honest.

by - Verified Customer August 30, 2017

I had an unexpected car emergency and needed my car back ASAP. Mike and Byrd Boys did a fabulous job of not only diagnosing but of ordering the parts needed and getting my car back to me as quickly as possible. Great job, great work and best of all, great customer service! Keep up the great work!

+ Show more reviews
by - Verified Customer August 23, 2017

Fantastic as always - helpful, fair, honest ... 12 years and I've always been beyond pleased with Byrd.

by - Verified Customer August 21, 2017

It was good.

+ Show more reviews
by - Verified Customer August 21, 2017

I was very happy with the service provided.

by - Verified Customer August 17, 2017

Not as good as in the past. Spent a lot of time and money trying to fix a not-so-easy-to-find problem. Looked liked it was fixed when picking up the car, but by the time I got home, the engine light was on again.

+ Show more reviews
by - Verified Customer August 17, 2017

We spent a lot of money over multiple visits. The original sound never went away until the final visit and I'm not sure what they actually did to fix it. They mentioned to my wife that it was the spare tire, but the sound was all in the front end and we replaced struts and shocks (one strut twice). They were always polite and helpful, but I'm not sure what was actually fixed or that everything I paid for was needed. Maybe it was, but I just can't be sure.

by - Verified Customer August 16, 2017

Very honest. Fair priced labor and parts. Timely return.

+ Show more reviews
by - Verified Customer August 14, 2017

Awesome.

by - Verified Customer August 13, 2017

Great & timely service.

+ Show more reviews
by - Verified Customer August 09, 2017

Byrd has an extremely helpful and professional team from the moment one parks outside until one gets the keys back.

by - Verified Customer August 07, 2017

Service was good, fast, and reasonable.

+ Show more reviews
by - Verified Customer August 03, 2017

Staff is so friendly and honest!! I trust what they say.

by - Verified Customer August 03, 2017

Byrd employees are courteous and knowledgeable and they have always gotten the work done when they said it would be done. They are truly a great company.

+ Show more reviews
by - Verified Customer August 02, 2017

Byrd Automotive was extremely helpful! They provided a towing company to tow to their facility and made the entire process super easy. They're pricing was also very decent. They even dropped off my car at my work and hand delivered the keys to me! They made everything so easy and I was insanely happy with my experience! Would definitely use them again for any future repairs.

by - Verified Customer July 31, 2017

I had my car washed, waxed, and the inside cleaned. Overall, they did a good job, but I was disappointed with the inside cleaning of my windows.

+ Show more reviews
by - Verified Customer July 26, 2017

I called for service, they got me in while I waited, and was able to pick up and go. They didn't try to sell me services I didn't need or want.

by - Verified Customer July 26, 2017

Excellent experience. Johnny always takes care of things.

+ Show more reviews
by - Verified Customer July 20, 2017

Good Service.

by - Verified Customer July 19, 2017

In & out quick for an oil leak.

+ Show more reviews
by - Verified Customer July 18, 2017

Great customer service.

by - Verified Customer June 21, 2017

Always friendly and ready to get done whatever you go there for.

+ Show more reviews
by - Verified Customer June 13, 2017

I had Byrd do a brake job on my 2008 GMC Sierra Z71 in April 2017. Couldn't be more satisfied with everything they did.

by - Verified Customer June 12, 2017

Everyone was very courteous.

+ Show more reviews
by - Verified Customer May 29, 2017

The service we receive is outstanding. We have been a Byrd customer for many years. They wash our cars after each visit. Many times we take the offer of the shuttle service or vehicle pickup or delivery. Byrd is a AAA repair facility and honors the AAA discounts. Great folks, great service, and repairs.

by - Verified Customer May 11, 2017

Byrd Automotive is fair and competitive priced for their labor and materials.

+ Show more reviews
by - Verified Customer May 10, 2017

Everything was done properly and on time.

by - Verified Customer May 07, 2017

This was not one of my best services with Byrd because I was not really informed what was going on. Granted, my Jeep has been a pain the butt, however, I am used to being told everything that is going on. I got it back and the stereo didn't work. So I called and Johnny, who I absolutely love, apologized and said he should have been more informative. My visit before with my Jeep was that I got it back after it was leaking gas and it wouldn't start. So Mike arranged for it to be picked up. Turned out that it was returned after the fuel line repair with no gas in it. But I got no communication about what was going on, except that my Jeep reappeared in my garage. After I inquired I was told it was gassed up and returned. I was charged for the tow and the gas. It was not a good experience at all. I was very disappointed mostly due to the lack of communication and that I was stuck with a $100 bill for something that really wasn't my fault. My Jeep has been in and out of the shop the last few years. It is a '93 with lots of "issues" due to the fact that I have been having some health problems the last couple of years and haven't been able to drive it like I want to and as it has needed. So I will absolutely take a huge part of the responsibility for wanting to keep my Jeep running because I absolutely LOVE it . . but it is also a total pain and money pit. Byrd has been great and very helpful and supportive. But obviously, you guys are as tired of issues with my Jeep as I am!! :)

+ Show more reviews
by - Verified Customer April 19, 2017

Had my car annual inspection done here. Was reasonably priced and they were quick!

by - Verified Customer April 17, 2017

They quoted me over $800 to fix my truck. The quoted repair wasn't even what was wrong with it. Took to another repair shop $300 and my truck was fixed.no issues.

+ Show more reviews
by - Verified Customer April 05, 2017

Everything at Byrd Auto is ALWAYS great. I never have to worry about any work done to my cars at BYRD Auto.

1 verified customer did not leave comments but provided this rating:
by Tom

RepairPal Scorecard
95
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
36
month
Local
warranty
TECHNICAL ABILITY
93
TOOLS & EQUIPMENT
100
CUSTOMER SERVICE
93
CUSTOMER AMENITIES
93

Byrd Automotive was established in 1989 and has been providing The Woodlands and the surrounding area with quality automotive repairs ever since. This RepairPal Certified shop features a team of very experienced, highly trained technicians, one of whom is an ASE certified master. They are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs to tires and wheel alignment, to check engine light and computer diagnosis and repairs, to state smog and safety inspections, as well as your scheduled maintenance needs. This work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as “friendly”, “honest”, “fantastic”, “helpful”, and “awesome”. A local shuttle service, rental cars, early bird drop-off, and a waiting area with wireless Internet are also available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
+ More

AMENITIES

  • Early Bird Dropoff
  • Rental Car
  • Service Guarantee
  • Shuttle
  • Wireless Internet

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Saab
  • Saturn
  • Scion
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More

Map
Get Directions to Byrd Automotive