Buchanan's Service Center - 50th & Dodge

(402) 810-8913
33 Verified Reviews

8:00am to 5:00pm
7:00am to 11:00pm
8:00am to 5:00pm


5001 Dodge St
Omaha, NE 68132 USA


  • Karl Larsen, Manager
  • Established 1982
  • 3 Auto Repair Mechanics on Staff
  • 1 ASE Certified Auto Technicians
  • 64 Years of Car Repair Experience

Buchanan's Service Center - 50th & Dodge Reviews


33 Verified Reviews
5 stars
4 stars
3 stars
2 stars
1 star
by - Verified Customer October 26, 2017

Never had a bad experience at Buchanan's. Karl is the main reason I return.

by - Verified Customer December 27, 2016

We have been taking our cars to Buchanan's for 15 years. Finding a trustworthy mechanic is not an easy thing and I have always found them to be up front and honest, never selling us something that was unnecessary or exaggerated. My only complaint is that I know that using them will always cost me a little more. I have recommended and will continue to recommend Buchanan's to anyone asking if I know if a good, reliable mechanic.

by - Verified Customer December 22, 2016

As always, quality work from quality people.

by - Verified Customer October 06, 2016

They are always professional, friendly and courteous. I can trust them to be honest and never try to sell me something I don't need. But they will let me know if they find a problem I didn't know about.

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by - Verified Customer October 05, 2016

This was an emergency call (dead battery) and I needed to use the car to get to an appointment in one hour and 30 minutes. The serviceman arrived at my home, jump started the car,I drove to the station, made arrangement for a new battery. Then the serviceman and I drove to my appointment, right on time, and he drove the car back to the station.
By the end of the day, it was ready for me.

by - Verified Customer September 19, 2016

We appreciate that Karl is able to get our delivery van repaired and back on the road quickly.

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by - Verified Customer August 15, 2016

The service has always been great. The staff are wonderful.

by - Verified Customer May 19, 2016

Always top service!

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by March 05, 2016

They usually do a good job, but one time they hadn't tightened the lug nuts and the tire almost fell off going down the street.

Reply from Buchanan's Service Center - 50th & Dodge – by BuchanansServiceCenter50th April 06, 2016

Thank you for being a valued customer and for your feedback. We do take this feedback very seriously, and the employee who made this error no longer works for us. We are committed to quality service and quality auto repair and that was not delivered to you. Thank you for allowing us to fix this and for continuing to be our customer.

by - Verified Customer March 04, 2016

I have been going there for a number of years. It is friendly service. The price has gone up lately.

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by - Verified Customer February 24, 2016

They are right by my work. They dropped my car off when they were done. They checked everything. Everything was reasonably priced. It wasn't expensive and I'm glad that they caught it. Karl is the man. They put my license plates on for me.

by February 22, 2016

They give you very professional and competent service. They are very fast. They are friendly. I have been using them for about 25 years.

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by February 21, 2016

We took the car in to have the front tires fixed, and when they put it together, they didn't tighten the wheels. We took it back, the nuts were loose, and as a result the wheels could come off and caused an accident, that is the reason for the low rating. I have used them in the past years a lot. We took it back in, and they tightened the nuts, they gave us a fifty dollar courtesy for gas for doing it. They do not do quality work and that is why I gave them a six to be fair with them. I will use them again.

Reply from Buchanan's Service Center - 50th & Dodge – by BuchanansServiceCenter50th April 06, 2016

Thank you for your feedback. We take it very seriously. Upon investigation of the employee and in alignment with our commitment to quality and our customers, we have ended their employment with Buchanan's Service Center. We have high standards and are committed to delivering them to each and every customer, each and every time. We look forward to winning your trust back and allowing us to service your family vehicle in the future.

by - Verified Customer February 18, 2016

I just don't think that it is the most reputable shop. They guy that was supposed to fix my car couldn't figure out how to open my trunk. It is small. It is connected to a gas station. I would go there for small things.

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by - Verified Customer February 17, 2016

I just had my oil changed. They were quick and they were nice. They cleaned my car afterward. It seemed like the knew what they were doing. They were very helpful.

by February 14, 2016

The service is particular. Price is reasonable. When they finish your car, they give the car a wash. They vaccuum when they finish.

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by February 14, 2016

They always treat me well.

by - Verified Customer February 12, 2016

I always go there. They are reliable.

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by February 11, 2016

It is friendly service and it is trustworthy. I am satisfied with them. They are good people.

by - Verified Customer February 10, 2016

The guys are great. They have done work for me before.

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by February 05, 2016

I know the mechanic. They do a great job. They told me exactly what was wrong.

by February 04, 2016

They were very prompt. The prices were reasonable. When the car broke down, they looked at it right away.

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by - Verified Customer February 03, 2016

They always do a good job. They are honest. They only do what you like them to do. The guy that runs the place is a great guy.

by - Verified Customer February 03, 2016

Great service and very friendly and fair.

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by - Verified Customer January 31, 2016

They were quick to get back to me on the diagnosis of the problem. They were quick to get the part and get it back to me the next day. The quality of work was great. I have had no problems with my car since.

by January 29, 2016

They have good service. They are friendly people. They have fair prices.

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by - Verified Customer January 28, 2016

They are friendly. They are local. They are super close, personable, and efficient.

by - Verified Customer January 27, 2016

It is close. They have great hours. I have been going to them for a long time and they have always done a good job.

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by - Verified Customer January 24, 2016

They are upfront. They told me the cost. It was done in a reasonable time. They are nice people. They have good customer service.

by January 22, 2016

I trust Carl and his guys. They always do good work and explain everything. I do not feel they have ever been untrustworthy with me.

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by - Verified Customer January 21, 2016

The price was fair. They completed the job in a timely fashion.

2 verified customers did not leave comments but provided these ratings:
by Patti
by 1 verified reviewer

RepairPal Scorecard


Buchanan's Service Centers have been providing Omaha and the surrounding area with quality automotive repairs since 1982. The 50th & Dodge location features a team of very experienced and highly trained technicians who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs, to check engine light diagnosis and repairs, as well as your scheduled maintenance needs. This work is backed by a 12-month / 12,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as: “honest”, “knowledgeable”, “courteous”, “efficient”, and “friendly”. A local shuttle service, rental cars, early bird drop off, Saturday and Sunday business hours, and a waiting area with wireless Internet are available for your convenience.



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