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Buchanan's Service Center

(402) 403-6301
25 Verified Reviews
shop80@buchananenergy.com

HOURS
08:00
17:00
http://purl.org/goodrelations/v1#Sunday
07:00
23:00
http://purl.org/goodrelations/v1#Monday
07:00
23:00
http://purl.org/goodrelations/v1#Tuesday
07:00
23:00
http://purl.org/goodrelations/v1#Wednesday
07:00
23:00
http://purl.org/goodrelations/v1#Thursday
07:00
23:00
http://purl.org/goodrelations/v1#Friday
08:00
17:00
http://purl.org/goodrelations/v1#Saturday
Su
8:00am to 5:00pm
M-F
7:00am to 11:00pm
S
8:00am to 5:00pm

ADDRESS

7911 W Dodge Road
Omaha, NE 68114 USA

AUTO REPAIR EXPERIENCE

  • Bob Fenster, Manager
  • Established 1982
  • 3 Auto Repair Mechanics on Staff
  • 1 ASE Certified Auto Technician
  • 33 Years of Car Repair Experience

Buchanan's Service Center Reviews

OVERALL RATING

25 Verified Reviews
5 stars
(17)
4 stars
(6)
3 stars
(2)
2 stars
(0)
1 star
(0)
by - Verified Customer February 28, 2016

They give really good service, and I respect them, and they get the job done. They take care of the customers, and provide the transportation if you need it, they have great service.

by - Verified Customer February 28, 2016

I had to get a new battery and I live in the complex across the street in the Arbreten, a complex for older folks. I contacted them and they did everything they said they were going to do, and I was completely satisfied. It was a hundred percent satisfactory.

by - Verified Customer February 28, 2016

The service is always quick and efficient and it is convenient.

by - Verified Customer February 28, 2016

Quick, fast, friendly, service.

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by - Verified Customer February 26, 2016

They did a good job.

by - Verified Customer February 26, 2016

They do good service. They know what they are doing. You can trust them.

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by - Verified Customer February 25, 2016

The service with the guys there is excellent. They answered all my questions the first time. They fixed everything right the first time. I take all of my work trucks there too.

by - Verified Customer February 25, 2016

I think their prices are pretty high. I like Bob but he told me something would likely cost thirty dollars and it turns out it cost two hundred dollars and it didn't seem quite right the way it was presented.

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by - Verified Customer February 24, 2016

I took my car to get the oil changed and told them I would pick it up at three because I work right by the hospital. They called and left a message and said my tires needed rotated. I did not call them back so they would not do it and when I went to pick it up they were rotated. I paid for it but if I didn't return their call they shouldn't of done it and just assumed that I wanted to pay for it.

by February 23, 2016

I think they did a great job. I been there several times over the years.

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by February 21, 2016

They are really good about what they do, and they give you a call, if it is expensive. I go in with my daughters. Even if I have not any knowledge about cars, they explain what has to be done in time like if some things have to be done, what can wait if it can wait.

by February 21, 2016

They are friendly and good service, timely.

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by - Verified Customer February 20, 2016

They are excellent. They always vacuum your car and wash it. They do the work they are suppose to.

by - Verified Customer February 17, 2016

I think the staff is very plausible. Mainly because they're knowledgeable. I trust what they are doing.

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by February 17, 2016

I have gotten really good service there, and they are very honest and friendly. That is what is important to me, the good customer service and getting the work done.

by - Verified Customer February 16, 2016

I think they do a good job on my car.

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by - Verified Customer February 14, 2016

They were upfront, honest, and they did good work. They accomplished what they were supposed to in the time they said they would accomplish it and I don't know what else I could say. They are the best I have ever had to deal with yet.

by February 11, 2016

I guess everything they fixed for me is fixed, the car works and doesn't have a problem any more. I would say the mechanics that interact with customers, give you good information, if several things are wrong with the car, they offer you to let you know multiple things to fix and they don't pressure you to fix all of them.

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by - Verified Customer February 11, 2016

I was treated properly. Service is good.

by - Verified Customer February 07, 2016

I think they do a good job, they are expensive.

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by - Verified Customer February 07, 2016

They are honest, get things done quickly, good personal customer service, they are a neighborhood fixture, and a reason for that is really good customer service.

by February 07, 2016

They are honest people, and they are good at what they do.

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by - Verified Customer February 03, 2016

Integrity, trust, knowledgeable, and courteous.

by - Verified Customer December 19, 2015

Great service, fair price, prompt attention.

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by November 10, 2015

Always treated respectfully. The gentlemen that service my car will call my paralegal so I can get picked up or dropped off conveniently, since sometimes I am in court proceedings while the car is serviced. Front attendants are always helpful and courteous. Never heard a single complaint about servicing my car and vacuuming it, oil checks, etc


RepairPal Scorecard
92
OVERALL QUALITY SCORE

12
month
Nationwide
warranty
12
month
Local
warranty
TECHNICAL ABILITY
96
TOOLS & EQUIPMENT
92
CUSTOMER SERVICE
93
CUSTOMER AMENITIES
96

Buchanan Service Center was established back in 1982 and has been proudly serving Omaha and the surrounding area ever since. The 80th & West Dodge shop features a very experienced and well trained team who are equipped with the tools and diagnostic equipment necessary for today's modern vehicles. Repairs performed here can range from minor and major mechanical repairs, to check engine light diagnosis and repairs, to tire sales and repair, as well as your scheduled maintenance needs. All this work is backed by a 12-month / 12,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who enthusiastically describe the team here as: “honest”, “knowledgeable”, “friendly”, “honest”, and "helpful". A local shuttle service, rental cars, early bird drop off, weekend business hours, and a waiting area with wireless Internet are also available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Roadside Assistance
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
  • Upholstery
  • Vehicle Detailing
  • Windshield/Glass
+ More

AMENITIES

  • Car Delivery
  • Car Pickup/Dropoff
  • Car Wash
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Extended/Evening Hours
  • Free Multi-Point Safety Inspection
  • Gas/Diesel
  • Heated Waiting Room
  • Open Saturday
  • Open Weekends
  • Parts/Accessories
  • Rental Car
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Store
  • Towing
  • Warranty Accepted
+ More

AFFILIATIONS

  • iATN

MESSAGE FROM THE SHOP

local owned service station in business sense 1982
12 month 12 thousand warranty on all repairs

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More

Map
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