Bonita Valley Auto Care is a the real deal. This facility was established in 2001 by Bill Ballard. This RepairPal Certified shop truly has demonstrated a commitment to excellence that shows in the level of customer service they deliver and the quality of staff they hire. Our unbiased survey of their recent customers revealed a group of raving fans who describe this team as highly qualified, friendly, honest, and efficient. Bill's team consists of very experienced ASE Certified technicians and Service advisors who attend ongoing training on a regular basis to help ensure that your vehicle is fixed professionally the first time. This training. coupled with some of the best automotive tools and computer diagnostic equipment make Bonita Valley capable of a very wide range of repairs. These repairs include minor and major mechanical repairs, advanced computer and electrical diagnosis, tires and wheel alignment, and your scheduled maintenance needs. For your convenience. they offer local shuttle service, rental vehicles, early bird drop off, and a waiting area with wireless Internet.
Bonita Valley Auto Care
Bonita, CA 91902 USA
Auto Repair Experience
- William Ballard III, Owner
- Established 2001
- 5 Auto Repair Mechanics on Staff
- 4 ASE Certified Auto Technicians
- 3 ASE Master Auto Technicians
- 122 Years of Car Repair Experience
- Check Engine Light
- Classic Car Repair/Restoration
- Muffler & Exhaust
- Oil Change & Lube
- Scheduled Maintenance
- Service & Repair
- Smog/Emissions Testing
- Timing Belts
- Tire Sales/Repair
- Transmission Repair
- AAA Member Discount
- Early Bird Dropoff
- Free Estimates
- Free Multi-Point Safety Inspection
- Heated Waiting Room
- Military Discount
- Open Saturday
- Rental Car
- Se Habla Espanol
- Senior Discount
- Service Guarantee
- Shopping Nearby
- Warranty Accepted
- Wireless Internet
Makes We Serve
- Land Rover
I have been taking my cars there for years and have never had a problem. I own about eight cars/trucks and I have had almost everyone in for service there.
All the staff members offered great customer service.
Simple...professional service and quality work!
Satisfied with this shop.
Overall good service.
Car needed work done and it was taken care of in a professional manner. Very satisfied.
Excellent, professional work.
Only had a smog check done.
Rob the person helping me was excellent in customer care. He explained what can be possibly going on with my car and gave me an opportunity to make my own decision.
Good place to bring your car.
I had brakes placed on my car. No problems. Brakes work perfect. Service was great.
Smog check done quickly.
Great service. Personable staff. Fair prices. Thanks.
Great service always willing to give advice on repairs, whether it is DIY or in the shop.
I'm happy with their service and the staff is friendly.
Joe was awesome! I come back to the shop just for him!
Everything was terrific. I don't think I got my 10% AAA discount though.
I came in with an emergency repair and everyone was great and helped me get back on the road within hours.
Great auto shop! Great service too!
One of the best shops! They really make sure your car is ok!
Great customer service!
All the techs are professional but I have been serviced by Ronnie most of the time. I would like to shout out--ATTA BOY! To all, but Ronnie especially.
Got my old car smogged!
Oil change and tire rotation done as promised.
I was very satisfied with all the work done on my vehicle. And was treated very nice. I will return for further services.
Friendly and efficient service. Always happy to see 'the guys' at smog check time!
My experience with this shop was great. I'll definitely be coming back.
I've been coming here for several years. I've never been disappointed with the work I've had done.
Glad to have found honest mechanics.
This was the first time at Bonita Valley Auto Care,and it was a very nice experience. All were friendly and car was done fast.
Helpful, courteous, professional.
I love this place. Everyone is always so nice and helpful. Andy is my go to and he's a big part of the reason I take my car there. I know I can trust him and he won't try to convince to spend money on work I do not need.
My brakes were repaired and I did have a problem but it wasn't due to the people who worked on it. They corrected it and I was very satisfied with the work and respect shown by your staff. Thank you.
Joe was very nice.
Far exceeded my expectations for service and repair. Very happy!
Great service, wait is long.
Excellent customer service and care.
All was great.
Employees are courteous and professional. Work done as explained to me and completed on time.
THE GUYS @ THE SHOP ARE GREAT ALWAYS TREAT ME GOOD. I RECOMEND THEM TO ALL MY FRIENDS.
All the guys are awesome! I come here every time I need something done on my car.
I was happy my car was ready when they said it would be.
Always a pleasure and utmost satisfaction.......dealing with the Bonita Valley Auto personnel.
Friendly and prompt service. My adviser, Rob, explained in detail the vehicle issue and was knowledgeable about it before even diagnosing it and even took pictures and emailed them to me. My vehicle was ready the next day.
They are extremely professional & honest people. All genuinely care about their job. Only place I will go from now on.
Excellent and very professional customer service. Attitude was impeccable, tone of voice was respectful, he explained everything that was needed with no pressure. Smiles when I arrived, I'm very impressed with the associates at this place. I usually take my car for oil changes at the dealer for $25. However, being that this shop is more convenient and their associates were very friendly I would definitely come back.
I felt that the battery labor was too much.
The Guys at the shop are GREAT! Very easy to work with.
Great, fast and honest service.
I got my brakes done here and the service was good, friendly.
The quality of work is good and there is a good warranty.
The service team was great.
This is the second time I've been to Bonita valley Auto Care and both times I was in and out in no time. Great service every time.
Car is for service (oil change,etc.), was ready on time, Runs good!
Staff friendly, knows what their doing!
Treated like a valued customer. Skilled and knowledgeable personnel..
Great service; friendly & helpful.
Great customer service!
They did the needed work on truck very quickly at a fair price.
Courteous, professional, Kept me appraised of progress.
everything was perfect right down to Joe's personal attention with great communication.
Had my oil pan gasket replaced and a oil change.
Fast, efficient and friendly staff.
Before car towed by AAA to shop, Ronnie was able to order starter "just in case" symptoms were correct and that saved time for diagnostic test and repair. In by 10:00. Ready by 1:00. Great pick up service.
Great, friendly service and quality work.
Everything was as it was explained.
Great customer service, Bill, James, Kenny, Andre all kept me informed through the repair process of my vehicle.
Great customer service.
I felt they were honest and reliable-not too long of a wait for service.
They are very methodical in their service.
They provided great service.
Great customer service, reasonable price. I like the timeliness & ease of location.
They are efficient, knowledgeable, and customer oriented.
The staff was unprofessional.. suggested that the previous location was a cheap one! Interesting because I had more services provided for me and I did not have to wait over an hour. The staff continued to say over and over "it takes a while because we are so good." Never again.
I have been using Bonita Valley Auto Care for all my servicing needs for the last 2 o 3 years and I am very satisfied with their service. Their customer service is excellent and I feel that I can trust them with my cars.
The representatives were friendly and I was able to walk in and out in about an hour for a smog check.
Everyone is very friendly and good customer service.
They do great work and treat everybody very nicely.
Dissatisfaction. They broke my air filter housing and refused to fix it. They jury rigged a clip on it instead.
The service is good and they take care of you
They had my car for 2 days and did not resolve my problem.
For the last 13 years they have provided me excellent service for my 2001 Subaru Forester. The fact that they provide me transportation back and forth while I leave my car is extremely important because I have full time care for my disabled husband.
There are above and beyond in integrity, service, honesty, and promptness.
Customer service was great. The facility close to my home & they are able to work on my old Isuzu.
I've used Bonita Valley Auto Care on two occasions now and have found both their customer service and repair work outstanding. They're courteous, knowledgeable and honest, and I appreciate the speed and quality of their work.
Great service, I trust them to do a great job.
They are honest mechanics who do a good job.
Friendly, prompt, courteous service.
I stopped by to have a oil change done on my truck.I thought these guys can't even get close to the price I usually pay. I was wrong. These guys not only gave me a great price ,They went beyond with their price and customer service. Bar none, the best service. I will return and so will my kids. The owner is so personal and that makes all the difference in the world to me.
Good location, friendly service, the price is right, and exceptional workmanship.
The work was satisfactory, although smog certification was done in a timely manner the overall cost of repair seemed a bit pricey.
They solved my problem immediately at a very reasonable price.
Work done in a timely manner, the staff cordial and helpful.
I had great service while I was there and the guys there were extremely friendly.
They completed the job satisfactory but was slow doing it. They need more technicians!
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